Dell Services webcast (April 5)

Dell ServicesSanford BernsteinInvestor Conference CallApril 5, 2011

Market Forces Place Extreme Demands on ITDemand for Efficiency Demand for Flexibility Increasing Value Focus Increasing Pace of Innovation  Ongoing IT budget pressure  ‘Consumerization’ of IT  Demand for business value  Device proliferation  Vendor pricing  Compressed cycle time Drive to Improve Utilization Need for Responsiveness  High cost ‘single-tenant’  Volume growth and high application models variability  Underutilization of Extreme  Explosion of data and dedicated hardware Demands complexity  Suboptimal skill mixes on IT  Speed/on-demand service2 Dell Services

Disruptive Next Generation Models Create Game Changing Opportunities Efficiency Impact Flexibility Impact Next-Gen Data Centers  Dramatically lowered cost  Standardization equals Designed to take advantage  Reduced latency speed of modular, hyper-scale and  Simplified management  ‘Right-sized’ capacityNext Generation Models Confidential high-density principles  Highly scalable  ‘Just-in-time’ capacity  Dynamic workload shift to On-demand processing Cloud Services achieve 4-5X efficiency gain  IT delivered as a service and storage capacity  Pooled resources/multi-  Speed to Value through private, public, and/or tenancy hybrid cloud models  Self-service provisioning  Simplified Updates  Capital avoidance  Cost linked to consumption Talent Factories  Optimized staffing pyramid  Improved access to High talent, low cost resources leading to improved specialized skills and organized by an optimized resource utilization technical expertise workforce pyramid  Remote support from low  Enhanced resource cost locations scalability 3 Dell Services

Dell’s Vision for Next GenerationServices Leadership Broad Vertical Portfolio Efficient / Flexible Infrastructure Applications Support Cloud Services SaaS Industrialized Services Deployment & RIMO Cloud Re-platforming Configuration Consulting Consulting Multi-Vendor (Transformation) (Cloud Migration) Next Generation Solutions4 Dell Services

Dell’s Vision for Next Generation Infrastructures Private Cloud Private Cloud Public Cloud Dedicated (On-Premise) (Off-Premise) Dell Cloud Appliances  Hosting Services  Open Source  Hosting Services compute, storage Next Gen Data  Converged offerings  Next Gen Data Centers Infrastructure Centers  vCloud, Azure-based VIS Architecture  VIS Architectures IAAS / PAAS Offers  Dell High-Density Servers RIMO  RIMO  RIMO  RIMO Next Generation Infrastructure Security, Consulting and Migration Services 5 Dell Services

Dell’s Vision for Next GenerationApplications Consulting Cloud Re-platforming Software-as-a-Service  Application Portfolio  Migration to Cloud  IT Management Assessment Platforms  Security Enterprise Architecture  Custom Apps – Next   Integration Services Generation Platforms  Other Domain, Vertical  Migration Planning Market Adjacencies Storage Next Generation Talent Factory  Right talent, low cost  Optimized pyramid  Agility and scalability  Relevant, deep skills  Business value driven innovation  Resource pooling6 Dell Services

Dell’s Vision for Next GenerationSupport Services Industrialized Deployment & Multi-Vendor Services Configuration  Pro Support +  Network  Device Independent  As-a-Service Solutions  Mobile  Vendor Independent  Service Appliance  End-User  Location Independent  Next Gen Data Centers Next Generation Support Services7 Dell Services

Dell’s Vision is a Comprehensive Portfolio ofIntegrated Next Generation Services Broad Vertical Portfolio Efficient / Flexible Dell Services Vision Infrastructure Applications Support  Deliver ultimate efficiency and flexibility Industrialized to customers Cloud Services SaaS Services  Help customers navigate Cloud Re- Deployment & through next-generation RIMO platforming Configuration solutions Consulting Consulting Lead the industry Multi-Vendor  (Transformation) (Cloud Migration) transformation and drive next-generation technology & standards Next Generation Solutions8 Dell Services

Dell Services – In Summary  Services is a growth business, and Dell is investing in strategic capabilities, including building a World Class team.  We are leveraging Dell technology to capitalize on this We are disruptive inflection point in the executing industry. a growth strategy  Dell Services is developing and implementing reference architectures to accelerate movement to the Cloud while designing open, capable and affordable enterprise solutions9 Dell Services

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Dell Services webcast (April 5)

by Dell Inc on Apr 05, 2011

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Dell Services webcast (April 5) Presentation Transcript