ENDEAVORSAN FRANCISCO, CAJUNE 21 2013JENN LIMCEO & CHIEF HAPPINESS OFFICER
TAKE A MOMENT TOTHINK…WHAT AREYOUR GOALSIN LIFE?
WHAT IS YOUR GOAL INLIFE?
• “WHEN I GET _____, I’LL BE HAPPY”• “WHEN I ACHIEVE _____, I’LL BE HAPPY”• LOTTERY WINNERS• TERMINALLY INJURED OR DISABLE...
REFLECTIONHOW DIDI GETHERE?WHY AM I SO PASSIONATEABOUT HAPPINESS?
MT. KILIGREEN FIELDExplored andPrioritizedINTERNETCONSULTANTLAYOFFLOSERLOSSGOBEARS!ZAPPOSCONSULTANTROCKBOTTOMTIMEHAPPINESS...
“PEOPLE WILL FORGET WHATYOU SAID, PEOPLE WILL FORGETWHAT YOU DID, BUT PEOPLEWILL NEVER FORGET HOW YOUMADE THEMFEEL.”— MAYA...
CULTUR#1 PRIORITY?
RESEARCH SHOWSWHAT MAKESLONG-TERM SUSTAINABLEBRANDSCULTURE ANDHIGHER PURPOSE
CULTURE AND CUSTOMER SERVICE$2B* COMPANY1999 – TODAY‘01 ‘02 ‘06‘03 ‘04 ‘05 ‘07‘00 ‘08GrossSales$MM$1,000800600400200NOV ‘0...
BEST WORKPLACESVS. S&P 500GREAT PLACE TO WORK/FORTUNE MAGAZINE, 2010
AN EXPERIMENT INHAPPINESS AS ABUSINESS MODELLESSONS LEARNED:1.COMMITMENT2.CORE VALUES3.TRANSPARENCY4.VISION5.RELATIONSHIPS...
SOME FRAMEWORKSLEARNED ALONG THE WAY…WHAT DOES THESCIENCE OF HAPPINESSHAVE TO TELL US?SOME DATA AND FRAMEWORKSLEARNED ALON...
HAPPINESS FRAMEWORK 1LEVERS OF HAPPINESS
FIRST…THERE WAS ABOOK
I CANBE ACMP!
THEN,THE BUS TOUR…
THEN THERE WAS A BUSTOURFIRST…THERE WAS ABOOK
WE HEARD FROM AROUND THEWORLDUNIFIEDBY THESAMEVISIONNO MATTER WHAT•BACKGROUND•CULTURE•IDEAS•JOBHAPPINESS
NOW…THE MOVEMENTTO SPREAD AND INSPIREHAPPINESS IN THE WORLDSCIENTIFIC SENSEBUSINESS SENSEHUMAN SENSE
HOW? The 3 C’s.
HAPPIERCOMPANIES
HARVARD BUSINESS REVIEWJAN-FEB 2012 ISSUEHAPPINESS in theWORKPLACESALES 37%PRODUCTIVITY31%ACCURACY 19%CREATIVITY300%__...
WHATMATTERS ISALIGNMENTANDCOMMITMENT
HOW CAN WE HELP?FOR:QUESTIONSCULTURE BOOKCOPY OF THE PRESENTATIONJENN@DELIVERINGHAPPINESS.COMJOIN THE MOVEMENTDELIVERINGHA...
•BE TRUE TO OUR WEIRD SELVES•LIVE OUR VALUES, PASSIONS ANDPURPOSE•PRIORITIZE FOR LASTING,SUSTAINABLE HAPPINESSIMAGINE…
THANK YOU!THEN DO.
Endeavor jenn lim delivering happiness_30
Endeavor jenn lim delivering happiness_30
Endeavor jenn lim delivering happiness_30
Endeavor jenn lim delivering happiness_30
Endeavor jenn lim delivering happiness_30
Endeavor jenn lim delivering happiness_30
Endeavor jenn lim delivering happiness_30
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Endeavor jenn lim delivering happiness_30

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Endeavor jenn lim delivering happiness_30

  1. 1. ENDEAVORSAN FRANCISCO, CAJUNE 21 2013JENN LIMCEO & CHIEF HAPPINESS OFFICER
  2. 2. TAKE A MOMENT TOTHINK…WHAT AREYOUR GOALSIN LIFE?
  3. 3. WHAT IS YOUR GOAL INLIFE?
  4. 4. • “WHEN I GET _____, I’LL BE HAPPY”• “WHEN I ACHIEVE _____, I’LL BE HAPPY”• LOTTERY WINNERS• TERMINALLY INJURED OR DISABLEDOUR BRAINS AREHARDWIRED TOSEEK HAPPINESS.YET WE’RESUPERBAD ATPREDICTINGWHAT CANSUSTAIN IT.
  5. 5. REFLECTIONHOW DIDI GETHERE?WHY AM I SO PASSIONATEABOUT HAPPINESS?
  6. 6. MT. KILIGREEN FIELDExplored andPrioritizedINTERNETCONSULTANTLAYOFFLOSERLOSSGOBEARS!ZAPPOSCONSULTANTROCKBOTTOMTIMEHAPPINESSOH@#$%
  7. 7. “PEOPLE WILL FORGET WHATYOU SAID, PEOPLE WILL FORGETWHAT YOU DID, BUT PEOPLEWILL NEVER FORGET HOW YOUMADE THEMFEEL.”— MAYA ANGELOU
  8. 8. CULTUR#1 PRIORITY?
  9. 9. RESEARCH SHOWSWHAT MAKESLONG-TERM SUSTAINABLEBRANDSCULTURE ANDHIGHER PURPOSE
  10. 10. CULTURE AND CUSTOMER SERVICE$2B* COMPANY1999 – TODAY‘01 ‘02 ‘06‘03 ‘04 ‘05 ‘07‘00 ‘08GrossSales$MM$1,000800600400200NOV ‘09 AMAZON ACQUIRES ZAPPOS$1.2 BILLION***GROSS MERCHANDISE SALES**SHARE VALUE AT THE TIME OF CLOSING
  11. 11. BEST WORKPLACESVS. S&P 500GREAT PLACE TO WORK/FORTUNE MAGAZINE, 2010
  12. 12. AN EXPERIMENT INHAPPINESS AS ABUSINESS MODELLESSONS LEARNED:1.COMMITMENT2.CORE VALUES3.TRANSPARENCY4.VISION5.RELATIONSHIPS6.THE RIGHT TEAMAND CAN THEY BEAPPLIED TO YOU?HOW ?
  13. 13. SOME FRAMEWORKSLEARNED ALONG THE WAY…WHAT DOES THESCIENCE OF HAPPINESSHAVE TO TELL US?SOME DATA AND FRAMEWORKSLEARNED ALONG THE WAY…
  14. 14. HAPPINESS FRAMEWORK 1LEVERS OF HAPPINESS
  15. 15. FIRST…THERE WAS ABOOK
  16. 16. I CANBE ACMP!
  17. 17. THEN,THE BUS TOUR…
  18. 18. THEN THERE WAS A BUSTOURFIRST…THERE WAS ABOOK
  19. 19. WE HEARD FROM AROUND THEWORLDUNIFIEDBY THESAMEVISIONNO MATTER WHAT•BACKGROUND•CULTURE•IDEAS•JOBHAPPINESS
  20. 20. NOW…THE MOVEMENTTO SPREAD AND INSPIREHAPPINESS IN THE WORLDSCIENTIFIC SENSEBUSINESS SENSEHUMAN SENSE
  21. 21. HOW? The 3 C’s.
  22. 22. HAPPIERCOMPANIES
  23. 23. HARVARD BUSINESS REVIEWJAN-FEB 2012 ISSUEHAPPINESS in theWORKPLACESALES 37%PRODUCTIVITY31%ACCURACY 19%CREATIVITY300%______________________________________TURNOVERENGAGEMENTCREATIVITYPROFITS
  24. 24. WHATMATTERS ISALIGNMENTANDCOMMITMENT
  25. 25. HOW CAN WE HELP?FOR:QUESTIONSCULTURE BOOKCOPY OF THE PRESENTATIONJENN@DELIVERINGHAPPINESS.COMJOIN THE MOVEMENTDELIVERINGHAPPINESS.COMFACEBOOK.COM/DELIVERINGHAPPINESSTWITTER | @DHMOVEMENT | @DHMOVEMENTCEO
  26. 26. •BE TRUE TO OUR WEIRD SELVES•LIVE OUR VALUES, PASSIONS ANDPURPOSE•PRIORITIZE FOR LASTING,SUSTAINABLE HAPPINESSIMAGINE…
  27. 27. THANK YOU!THEN DO.

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