A bit about the Dialogue App

A bit about the Dialogue App www.dialogue-app.com

Introduction The big goal Picture from Frank Jakobi on Flickr

Introduction The big goal • The big goal: more effectively connecting people with government online by making it easy to: - crowd-source ideas - collaborate on projects - discuss policy - operate participative processes

Background Built for government Picture from Seansie on Flickr

Background Built for government • Designed in conjunction with the National Academy of Public Administration (NAPA) for OMB • 508/W3C AA compliant • Refined over several projects; also frequently customised

Design principles Useful to government Technically Engaging for feasible participants

Quick walkthrough Join in: http://www.dialogue-app.com/gsa-demo Picture from badjonni on Flickr

Instantly engage with the big proposition... and others’ ideas

Browse ideas and get a feel for the conversation

Sort by latest, highest rated, most commented

Read the full text of an idea, including rationale

Interact with ideas in several ways...

Add tags Tagging helps emerge broad themes from the discussion and build consensus

Add ratings Ratings ‘bubble’ the best ideas to the top

Add comments A simple commenting system can generate useful discussions and help fine-tune ideas

Add your idea Join in the discussion with a contribution of your own

Quick case studies See it in action • Organisations wanted to host structured, productive conversations around discrete issues/policies: ➡ http://homelandsecuritydialogue.org/ input on a particular plan; customised ➡ http://www.uwrdialogue.org/ crowdsourcing ideas from community/service users; off-the-shelf

DHS wanted a custom set-up We split the discussion into themes that reflected the offline process

Range of ideas There were both broad suggestions and specialist contributions

Quick case studies DHS QHSR • Pioneering initiative – first of its kind for DHS • Three week-long stages run alongside offline work, with analysis, reporting, adjustment, outreach in between • Quick turn-around, highly scalable and secure • Custom build and consultancy to complement offline process

Quick case studies DHS QHSR • 30,000+ unique visitors • 2,977 registered users • 856 ideas; 3,174 comments; 8,425 ratings; 1,781 tags • Big organisational learnings (both culture and details like PRA)

Ideas from service users The UWR Dialogue had a highly targeted audience of service users, who brought great ideas from their own experience

Involved, positive discussion The comments and discussion around ideas helped add depth and consideration to the debate

Quick case studies UWR • Used to crowd-source ideas • Discrete, engaged audience from across the US • Meaningful, rich results over a two week process

Quick case studies UWR • 6,808 visits from 3,851 unique visitors • Participants from 1,219 US cities and every US state • 783 registered participants • 280 unique ideas, which prompted 1,056 comments, 1,538 ratings, and 262 tags.

Running your own Admin options Picture from cliff1066™ on Flickr

Easy to manage Quickly and simply perform admin tasks from the control panel

Full content management Edit site pages to provide background information and more detail

Real-time results Keep an eye on key metrics with our results dashboard

Dialogue App applications It’s great for: • Policy/issue discussions • Crowd-sourcing ideas • Project collaboration • Participative processes

Any questions? Talk to us • Get your App: www.dialogue-app.com • Ben Whitnall ben@delib.co.uk 0845 638 1848 +44 117 316 9508 Copyright Delib Ltd, Co.#5158056, registered at 35 King Street, Bristol, UK, BS1 4DZ

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A bit about the Dialogue App

by DelibBen on Feb 25, 2010

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A bit about the Dialogue App — Presentation Transcript