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A bit about the
Dialogue App
www.dialogue-app.com
Introduction
The big goal



               Picture from Frank
                   Jakobi on Flickr
Introduction
The big goal
• The big goal: more effectively connecting
  people with government online by making
  it easy ...
Background
Built for
government



                 Picture from
             Seansie on Flickr
Background
Built for
government
• Designed in conjunction with the National
  Academy of Public Administration (NAPA)
  fo...
Design principles

               Useful to
              government




    Technically      Engaging for
    feasible   ...
Quick walkthrough
Join in:
http://www.dialogue-app.com/gsa-demo




                                            Picture fr...
Instantly engage
with the big
proposition...




              and others’
              ideas
Browse ideas
and get a feel for
the conversation
Sort by latest,
highest rated,
most commented
Read the full text
of an idea,
including rationale
Interact with
ideas in several
ways...
Add tags
Tagging helps emerge
broad themes from
the discussion and
build consensus
Add ratings
Ratings ‘bubble’ the
best ideas to the top
Add comments
A simple commenting
system can generate
useful discussions and
help fine-tune ideas
Add your idea
Join in the discussion
with a contribution of
your own
Quick case studies
See it in action
• Organisations wanted to host structured,
  productive conversations around discrete
...
DHS wanted a
custom set-up
We split the
discussion into
themes that reflected
the offline process
Range of ideas
There were both
broad suggestions
and specialist
contributions
Quick case studies
DHS QHSR
• Pioneering initiative – first of its kind for DHS
• Three week-long stages run alongside off...
Quick case studies
DHS QHSR
• 30,000+ unique visitors
• 2,977 registered users
• 856 ideas; 3,174 comments; 8,425
  rating...
Ideas from service users
The UWR Dialogue had a highly
targeted audience of service
users, who brought great ideas
from th...
Involved, positive
discussion
The comments and
discussion around
ideas helped add depth
and consideration to
the debate
Quick case studies
UWR
• Used to crowd-source ideas
• Discrete, engaged audience from
  across the US
• Meaningful, rich r...
Quick case studies
UWR
• 6,808 visits from 3,851 unique visitors
• Participants from 1,219 US cities and
  every US state
...
Running your own
Admin options



                           Picture from
                   cliff1066™ on Flickr
Easy to manage
Quickly and simply
perform admin tasks
from the control panel
Full content
management
Edit site pages to
provide background
information and
more detail
Real-time results
Keep an eye on key
metrics with our
results dashboard
Dialogue App
applications
It’s great for:
• Policy/issue discussions
• Crowd-sourcing ideas
• Project collaboration
• Part...
Any questions?
Talk to us
 • Get your App: www.dialogue-app.com
 • Ben Whitnall
   ben@delib.co.uk
   0845 638 1848
   +44...
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A bit about the Dialogue App

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Transcript of "A bit about the Dialogue App"

  1. 1. A bit about the Dialogue App www.dialogue-app.com
  2. 2. Introduction The big goal Picture from Frank Jakobi on Flickr
  3. 3. Introduction The big goal • The big goal: more effectively connecting people with government online by making it easy to: - crowd-source ideas - collaborate on projects - discuss policy - operate participative processes
  4. 4. Background Built for government Picture from Seansie on Flickr
  5. 5. Background Built for government • Designed in conjunction with the National Academy of Public Administration (NAPA) for OMB • 508/W3C AA compliant • Refined over several projects; also frequently customised
  6. 6. Design principles Useful to government Technically Engaging for feasible participants
  7. 7. Quick walkthrough Join in: http://www.dialogue-app.com/gsa-demo Picture from badjonni on Flickr
  8. 8. Instantly engage with the big proposition... and others’ ideas
  9. 9. Browse ideas and get a feel for the conversation
  10. 10. Sort by latest, highest rated, most commented
  11. 11. Read the full text of an idea, including rationale
  12. 12. Interact with ideas in several ways...
  13. 13. Add tags Tagging helps emerge broad themes from the discussion and build consensus
  14. 14. Add ratings Ratings ‘bubble’ the best ideas to the top
  15. 15. Add comments A simple commenting system can generate useful discussions and help fine-tune ideas
  16. 16. Add your idea Join in the discussion with a contribution of your own
  17. 17. Quick case studies See it in action • Organisations wanted to host structured, productive conversations around discrete issues/policies: ➡ http://homelandsecuritydialogue.org/ input on a particular plan; customised ➡ http://www.uwrdialogue.org/ crowdsourcing ideas from community/service users; off-the-shelf
  18. 18. DHS wanted a custom set-up We split the discussion into themes that reflected the offline process
  19. 19. Range of ideas There were both broad suggestions and specialist contributions
  20. 20. Quick case studies DHS QHSR • Pioneering initiative – first of its kind for DHS • Three week-long stages run alongside offline work, with analysis, reporting, adjustment, outreach in between • Quick turn-around, highly scalable and secure • Custom build and consultancy to complement offline process
  21. 21. Quick case studies DHS QHSR • 30,000+ unique visitors • 2,977 registered users • 856 ideas; 3,174 comments; 8,425 ratings; 1,781 tags • Big organisational learnings (both culture and details like PRA)
  22. 22. Ideas from service users The UWR Dialogue had a highly targeted audience of service users, who brought great ideas from their own experience
  23. 23. Involved, positive discussion The comments and discussion around ideas helped add depth and consideration to the debate
  24. 24. Quick case studies UWR • Used to crowd-source ideas • Discrete, engaged audience from across the US • Meaningful, rich results over a two week process
  25. 25. Quick case studies UWR • 6,808 visits from 3,851 unique visitors • Participants from 1,219 US cities and every US state • 783 registered participants • 280 unique ideas, which prompted 1,056 comments, 1,538 ratings, and 262 tags.
  26. 26. Running your own Admin options Picture from cliff1066™ on Flickr
  27. 27. Easy to manage Quickly and simply perform admin tasks from the control panel
  28. 28. Full content management Edit site pages to provide background information and more detail
  29. 29. Real-time results Keep an eye on key metrics with our results dashboard
  30. 30. Dialogue App applications It’s great for: • Policy/issue discussions • Crowd-sourcing ideas • Project collaboration • Participative processes
  31. 31. Any questions? Talk to us • Get your App: www.dialogue-app.com • Ben Whitnall ben@delib.co.uk 0845 638 1848 +44 117 316 9508 Copyright Delib Ltd, Co.#5158056, registered at 35 King Street, Bristol, UK, BS1 4DZ

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