1. A bit about the
Dialogue App
www.dialogue-app.com

2. Introduction
The big goal
Picture from Frank
Jakobi on Flickr

3. Introduction
The big goal
• The big goal: more effectively connecting
people with government online by making
it easy to:
- crowd-source ideas
- collaborate on projects
- discuss policy
- operate participative processes

4. Background
Built for
government
Picture from
Seansie on Flickr

5. Background
Built for
government
• Designed in conjunction with the National
Academy of Public Administration (NAPA)
for OMB
• 508/W3C AA compliant
• Refined over several projects; also
frequently customised

6. Design principles
Useful to
government
Technically Engaging for
feasible participants

7. Quick walkthrough
Join in:
http://www.dialogue-app.com/gsa-demo
Picture from
badjonni on Flickr

8. Instantly engage
with the big
proposition...
and others’
ideas

9. Browse ideas
and get a feel for
the conversation

10. Sort by latest,
highest rated,
most commented

11. Read the full text
of an idea,
including rationale

12. Interact with
ideas in several
ways...

13. Add tags
Tagging helps emerge
broad themes from
the discussion and
build consensus

14. Add ratings
Ratings ‘bubble’ the
best ideas to the top

15. Add comments
A simple commenting
system can generate
useful discussions and
help fine-tune ideas

16. Add your idea
Join in the discussion
with a contribution of
your own

17. Quick case studies
See it in action
• Organisations wanted to host structured,
productive conversations around discrete
issues/policies:
➡ http://homelandsecuritydialogue.org/
input on a particular plan; customised
➡ http://www.uwrdialogue.org/
crowdsourcing ideas from community/service
users; off-the-shelf

18. DHS wanted a
custom set-up
We split the
discussion into
themes that reflected
the offline process

19. Range of ideas
There were both
broad suggestions
and specialist
contributions

20. Quick case studies
DHS QHSR
• Pioneering initiative – first of its kind for DHS
• Three week-long stages run alongside offline
work, with analysis, reporting, adjustment,
outreach in between
• Quick turn-around, highly scalable and secure
• Custom build and consultancy to complement
offline process

21. Quick case studies
DHS QHSR
• 30,000+ unique visitors
• 2,977 registered users
• 856 ideas; 3,174 comments; 8,425
ratings; 1,781 tags
• Big organisational learnings (both culture
and details like PRA)

22. Ideas from service users
The UWR Dialogue had a highly
targeted audience of service
users, who brought great ideas
from their own experience

23. Involved, positive
discussion
The comments and
discussion around
ideas helped add depth
and consideration to
the debate

24. Quick case studies
UWR
• Used to crowd-source ideas
• Discrete, engaged audience from
across the US
• Meaningful, rich results over a two
week process

25. Quick case studies
UWR
• 6,808 visits from 3,851 unique visitors
• Participants from 1,219 US cities and
every US state
• 783 registered participants
• 280 unique ideas, which prompted 1,056
comments, 1,538 ratings, and 262 tags.

26. Running your own
Admin options
Picture from
cliff1066™ on Flickr

27. Easy to manage
Quickly and simply
perform admin tasks
from the control panel

28. Full content
management
Edit site pages to
provide background
information and
more detail

29. Real-time results
Keep an eye on key
metrics with our
results dashboard

30. Dialogue App
applications
It’s great for:
• Policy/issue discussions
• Crowd-sourcing ideas
• Project collaboration
• Participative processes

31. Any questions?
Talk to us
• Get your App: www.dialogue-app.com
• Ben Whitnall
ben@delib.co.uk
0845 638 1848
+44 117 316 9508
Copyright Delib Ltd, Co.#5158056, registered
at 35 King Street, Bristol, UK, BS1 4DZ