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TU Delft OpenCourseWare User Survey 2011
 

TU Delft OpenCourseWare User Survey 2011

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Presentation of the results of the TU Delft OpenCourseWare User Survey 2011

Presentation of the results of the TU Delft OpenCourseWare User Survey 2011

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  • Full Name Full Name Comment goes here.
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  • Bij ‘the number of visitors rose steadily’ zou je evt. een grafiekje kunnen toevoegen
  • - Hebben we deze vragen ook zo gesteld in de vragenlijst?- Punt 3 moet iets concreter denk ik. Gng het om content en om de website? ‘De Portal’ is te algemeen, denk ik.
  • Twee slides eerder had je het over 167 respondenten… Zijn het er 167, of 177? Of 134 (?) die de vragenlijst volledig hebben ingevuld?Deze vraag is door 167 beantwoord. 134 hebben de vragenlijst volledig ingevuld (dus alle vragen beantwoord).
  • Misschien moet je hierbij nog even uitleggen in 1 zin (eronder bijvoorbeeld) welke conclusie we hieruit trekken (Veel NL uit VO en veen niet-NL zijn Masterstudenten)

TU Delft OpenCourseWare User Survey 2011 TU Delft OpenCourseWare User Survey 2011 Presentation Transcript

  • Results User Survey OpenCourseWare TU Delft
  • Content
    • Why this user survey?
    • Which questions did we have?
    • What are the answers?
    • Parallel survey iTunesU
    • Where do we go from here?
  • Why this User Survey?
    We knew:
    The average amount of visitors every month
    From which countries they came
    That the number of visitors increased steadily
    But, we did not know:
    The distribution of our visitors among our target groups
    The purpose of their visit to our website
    How satisfied they were about the content and website
    So:
    We wanted to find out more about our visitors in order to anticipate on their needs
  • Research Questions
    Who are the users of ocw.tudelft.nl?
    For what purpose do they visit the website?
    How satisfied are they with the OCW content and website?
    What should be improved, according to our users?
  • Research Set-up
    Online survey
    No publicity
    Bilingual banner on website
    Parallel User Survey iTunesU with two questions about OCW
    Are you familiar with OpenCourseWare of Delft University of Technology?
    Why do you visit the OpenCourseWare website?
  • Response
    177 respondents from 34 different countries and 5 continents
    25% of foreigners are working or studying in the Netherlands
  • Who are the users of ocw.tudelft.nl?
  • OCW user groups (167 respondents)
    • Most of our visitors are students and professionals.
    • Many are interested in Science & technology
  • Educational level students
    • Dutch students are evenly distributed among educational levels, but the biggest group studies on Secondary Education level!
    • International Master students visit OpenCourseWare the most
  • Conclusions User groups OCW
    TU Delft OCW has a large reach. Respondents from 34 different countries and 5 continents
    We reach the target groups we aim for
    TU Delft OCW is most used by international master students
  • Why do users visit the site?
  • Reasonsforvisitingocw.tudelft.nl:
    Increasingknowledgewithinown area of expertise
    Gatheringinformation aboutstudying at TUD
    So, OpenCourseWareseemstobe a good marketing instrument
  • How satisfied are users with the OCW portal?
  • Satisfaction OCW portal
    How useful is the OpenCourseWare material for your goal?
    Dutch users: 55% useful and very useful
    International users: 75% useful and very useful
    Do you find the DUT OpenCourseWare website clear?
    55% of the respondents find the site clear
    Do you find that the course material is of high quality?
    Dutch users: 60% high quality and very high quality
    International users: 75% high quality and very high quality
    International users are more positiveabout the qualityandusefullness of the course materials
  • What are the most important points for improvement?
  • Points for improvement
    Make it more easy to download the materials
    • TU Delft OpenCourseWare is working on download functionalities
    Make the website more clearly structured
    • Actions for quality improvement in website structuring are being taken
    Add more courses
    Only 20% answered this question
  • Respondent testimonials
    “OpenCourseWare supports me to gather the information about studying in Delft.”
    “Delft is hiermee (alweer?) voorloper in het gebruiken van nieuwe technologie ten behoeve van het onderwijs.
    In dit geval ook nog eens ten behoeve van de maatschappij. Elke belastingbetaler krijgt waar voor zijn geld!”
    “Electrical Engineering video lectures are very good and useful”
    “It supports students and professionals solve their problem”
    “Open education in high quality”
  • iTunesU Survey
  • Parallel Survey on iTunes U
    2 questions about OCW
    Are you familiar with TU Delft OpenCourseWare ?
    Why do you visit the OpenCourseWare
    website? (multiple answers)
    247 respondentsanswered the 2 questionsaboutOpenCourseWare
  • Familiarity with OCW
    85% of respondentsiTunesU survey wereTU Delft students
    59% of respondentsItunesUhas heard of TU Delft OCW
    International students are more familiarwith OCW than Dutch students (72% versus 53%)
    13% of respondentsItunesUhas usedTU Delft OCW
    International students make more use of OCW than Dutch students (29% versus 9%)
    TU Delft Studentsuse OCW primarilyforreferencewhilestudying
    We have to make the OpenCourseWare website more widelyknownamongourownTU Delft Students
  • What do we learn from this?
    Conclusions:
    TU Delft OCW has a large range of both national and international visitors
    We reach the target groups we aim for
    OCW materials are of good quality and meet user’s needs
    Users purpose of OCW meets the intended purpose of OCW
    Intended OCW improvements meet visitors needs
    What strikes:
    International respondents are more positive about TU Delft OCW than Dutch respondents
    International students are more familiar with TU Delft OCW and make also more use of it
  • Where do we go from here?
    Actions:
    Improve quality materials
    Publish more courses
    Promotion campaign among Dutch students
    Focus groups with TU Delft lecturers – reuse of materials
    Improve website
  • facebook.com/TuDelft.OpenCourseWare
    nl.linkedin.com/in/ocwtudelft
    twitter.com/delftopener
    slideshare.net/DelftOpenEr
    ocw.tudelft.nl