Work System Administrator at Xento Systems Pvt. Ltd
Industry Technology / Software / Internet
About To utilize my knowledge along with 6+ years of IT experience to get a new and challenging managerial position in the IT industry. Excellent problem solver with strong communication, team player and interpersonal skills. Skilled supervisor and manager.
• Selected as contributing member of "Transformation Team" charged with recommending cost-cuts/reorganization due to increasing industry deregulation and the advent of competition.
• Significantly improved Help Desk response times through implementation of a tiered system to channel support calls, thereby saving hundreds of man-hours and deeply cutting costs.