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Phone Skills that Sell

by on Feb 14, 2012

  • 1,741 views

Whenever you talk on the phone with a customer, a sale is on the line. How you manage the conversation determines whether you make a connection and set the appointment – or forward the caller to ...

Whenever you talk on the phone with a customer, a sale is on the line. How you manage the conversation determines whether you make a connection and set the appointment – or forward the caller to your competitor. This webinar examines the tactics that help you leverage your most important asset in internet sales – the telephone – to win more deals. For the full audiovisual presentation, visit dealers.cars.com.

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