Yankeelov

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Search and Social Networking for Satisfaction

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Yankeelov

  1. 1. Search and Social Networking for Satisfaction Presented By: Dawn Marie Yankeelov, ASPectx dawny@aspectx.com www.aspectx.com Date: Oct. 15, 2007
  2. 2. Questions We Will Explore • What is Googzilla up to doing? • What’s new or newly updated in the social networking landscape? • Where are traditional services inside PR/Marcom functions headed and how to make the most of them? • What matters at the end of your day? www.aspectx.com; 2 dawny@aspectx.com
  3. 3. The Facts Ma’am • 3/4ths of senior executives and managers spend more than half their time using technology. Almost one-quarter (23%) spend between 70 and 80 percent of their time using it, and 18 percent spend between 81 and 90 percent of their time. 50 percent thought that time spent was the right amount. – NFI Research, August 2007 • 60 to 80 percent of all Internet traffic from the US is Google, depending on your sources. That rises to 85% for Europe. Part of that number is referring traffic by search engines controlled by Google: AOL, Devilfinder, Easytofind.com, Metasearch tools such as DogPile. – ComScore, Nielsen NetRatings, Google’s own statistics www.aspectx.com; 3 dawny@aspectx.com
  4. 4. Question of the Hour Is it significant if 60 to 80 percent of your traffic to your website, blog, or other internet-based social media falls out of favor? Notice 1.1 Billion Web Users+ Time to Watch Google. www.aspectx.com; 4 dawny@aspectx.com
  5. 5. The PSE Iceberg • 20 percent of the changes are now already out there • Initial targets: science, telcom, education, technology, medical diagnostics, travel, real estate • Large player advantage—what’s your client’s special relationship with Google? www.aspectx.com; 5 dawny@aspectx.com
  6. 6. Limited Dataset Blessings www.aspectx.com; 6 dawny@aspectx.com
  7. 7. Google the “GodFather” •Structured data, parsed, and converted •Preferred choices to get answers •Large player advantage or “special” relationships www.aspectx.com; 7 dawny@aspectx.com
  8. 8. Google Way or the Highway • Proper indexing importance rises/new techniques for SEO www.aspectx.com; 8 dawny@aspectx.com
  9. 9. Be in the Clustered Drilldown www.aspectx.com; 9 dawny@aspectx.com
  10. 10. Back to Might is Right: Single Vendor www.aspectx.com; 10 dawny@aspectx.com
  11. 11. www.aspectx.com; 11 dawny@aspectx.com
  12. 12. Googzilla hides in plain site • Bidding on wireless spectrum • Predictive Mobile Search: Doubly Lucky • Finance/universal shopping: Checkout.google.com • Ecommerce/sell it: base.google.com takes out Ebay • Local Search/find it: www.google.co.uk/googlespace/ • Video Distribution: UTube • Publishing: scholar.google.com • Google Gears www.aspectx.com; 12 dawny@aspectx.com
  13. 13. Takeaways • Critical to know what Googzilla is up to doing • SEO strategies based on changes • Be aware of PR implications: less for the little guy, more tactical advantages required • Niche, niche, niche www.aspectx.com; 13 dawny@aspectx.com
  14. 14. Extended Reach Beyond Google • People Community • Relationship Management • Introductions • Ranking and Relevance: from search into social media • Gone Mobile www.aspectx.com; 14 dawny@aspectx.com
  15. 15. Going on a Manhunt:Tools • Spock: NEW: data rationalization, 100 Mil • Zoominfo: recruiting and internal search • Cambridge Who’s Who: private specials • Gleamd: voting on others • Fast Pitch: self-generation promo • Latino AIM Pages: virtual ethnography www.aspectx.com; 15 dawny@aspectx.com
  16. 16. Spock www.aspectx.com; 16 dawny@aspectx.com
  17. 17. GleamD www.aspectx.com; 17 dawny@aspectx.com
  18. 18. ZoomInfo 4 Million Monthly Visitors ZoomInfo Power Search 1,700 customers www.aspectx.com; 18 dawny@aspectx.com
  19. 19. Cambridge Who’s Who www.aspectx.com; 19 dawny@aspectx.com
  20. 20. Fast Pitch www.aspectx.com; 20 dawny@aspectx.com
  21. 21. Shameless Self Promotion www.aspectx.com; 21 dawny@aspectx.com
  22. 22. Q of Social Portability 1. Plaxo Social Graph 2. Dopplr.com 3. Facebook www.aspectx.com; 22 dawny@aspectx.com
  23. 23. Semantic Web • The Power of Tagging • Context versus Content • Empowering machines and humans to know what to do • From ZoomInfo product manager: “Lightbulbs knowing its time to be changed automatically and moving to that automatic action…” www.aspectx.com; 23 dawny@aspectx.com
  24. 24. Takeaway • FINDING PEOPLE IS IMPORTANT! – Consider the Effort Now of Building an Expert from a PR Point of View – People Rank as Much as Their Corporations – Moving Executive Information Becomes Critical for PR People www.aspectx.com; 24 dawny@aspectx.com
  25. 25. What’s Old is New: Guerilla Marketing (Build It They Will Come) • User Engagement and Utility – Linked In-reunion approach – Facebook as Platform-personalized apps – iGoogle- personalized PageRank, Gadget maker • Power Networking Candies – Pownce – Jigsaw – Conduit www.aspectx.com; 25 dawny@aspectx.com
  26. 26. Linked In www.aspectx.com; 26 dawny@aspectx.com
  27. 27. Linked In www.aspectx.com; 27 dawny@aspectx.com
  28. 28. www.aspectx.com; 28 dawny@aspectx.com
  29. 29. What’s happening at Facebook? www.aspectx.com; 29 dawny@aspectx.com
  30. 30. iGoogle • Introduced in 2005 • New for 2007 Gadget Maker • Personalized PageRank www.aspectx.com; 30 dawny@aspectx.com
  31. 31. Power Networking Candies www.aspectx.com; 31 dawny@aspectx.com
  32. 32. Pownce www.aspectx.com; 32 dawny@aspectx.com
  33. 33. Community at the Bar www.aspectx.com; 33 dawny@aspectx.com
  34. 34. Takeaway • Connections are Accessible in Niche Groups • Ability to Be Found Has Increased • Still Work to Make Sense of Data Out There • Data Needs to Be Intelligence www.aspectx.com; 34 dawny@aspectx.com
  35. 35. Commodization of Traditional Services • Automation for Customer Relationship Management has caused cookie cutter, task-driven software for small business • Business Process Management has generated community participation • Web 2.0 for tech smart with voice channels, transparent ad overlays on video, and local search • Here comes Enterprise 2.0 www.aspectx.com; 35 dawny@aspectx.com
  36. 36. Social Architecture www.aspectx.com; 36 dawny@aspectx.com
  37. 37. Enterprise 2.0 Only 15% of corporate environments have blogs, or wiki opportunities for employees -June 2007 --Social Computing Magazine, Editor Dion Hinchcliffe www.aspectx.com; 37 dawny@aspectx.com
  38. 38. Send Out Cards www.aspectx.com; 38 dawny@aspectx.com
  39. 39. Spotrunner.com www.aspectx.com; 39 dawny@aspectx.com
  40. 40. Click4talk.com www.aspectx.com; 40 dawny@aspectx.com
  41. 41. Emotional intelligence in business intelligence tools • Commoditization means doing our thinking for us and batching it out • Low price points – Aggregated answers from web survey says – Aggregated answers from internal scraping • It works until….you really need the human mind…… www.aspectx.com; 41 dawny@aspectx.com
  42. 42. Vilox: newcomer Agile Business Intelligence www.aspectx.com; 42 dawny@aspectx.com
  43. 43. Market Influence Analytics (text mining) • Collective Intellect –real time for corporate • Buzz Logic • Nielsen Buzz Metrics – 900 lb. gorilla • Cymphony www.aspectx.com; 43 dawny@aspectx.com
  44. 44. www.aspectx.com; 44 dawny@aspectx.com
  45. 45. Collective Intellect • Real-time for corporate reputation • Campaign tracking www.aspectx.com; 45 dawny@aspectx.com
  46. 46. Takeaway • More Commoditization is Coming • Work Smarter, Not Harder • Your Mind is a Terrible Thing to Waste • People Have the Final Say • The Human Race is the The One That Will Win www.aspectx.com; 46 dawny@aspectx.com
  47. 47. In the Final Analysis • Communication Begins with Listening • Time is Money; Let the Tool Do the Task • Be Strategic, Tactics Can Be Had • Human Processing Still Beats Machine Processing for Relevance and Prioritization • Creative Services are a Growth Category— double digits • YOU CANNOT BE REPLACED!!!! www.aspectx.com; 47 dawny@aspectx.com
  48. 48. Contact Information Marketing PR Competitive Intelligence Business Development Web Consulting Dawn Marie Yankeelov, President of ASPectx 7003 Harrods Landing Dr. Prospect, KY 40059 www.aspectx.com dawny@aspectx.com www.aspectx.com; 48 dawny@aspectx.com

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