More Related Content Similar to Social & New Media Technology - Where the Web is Headed Similar to Social & New Media Technology - Where the Web is Headed (20) More from Dawn Raquel Jensen, EMBA More from Dawn Raquel Jensen, EMBA (20) Social & New Media Technology - Where the Web is Headed2. Housekeeping
* Expectations
* Introductions
* Immersion
* Agenda
* Digital Handouts
* Favorite Useful Sites
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5. Trend #1
Social Media becomes
an integral part of
customer service
• 51% of respondents used
social media to
communicate with
businesses
• 78% expected this form of
communication to
become dominant
6. Trend #2
Mobile software is booming
• 43% of US mobile phone
owners had a smartphone
as of October 2011
• Consumers are beginning
to demand applications
that give them the same
functionality that they
expect on their home
computers
• Smartphone applications
first, the desktop programs
follow
7. Trend #3
Increased use of social
check-in platforms and
GPS
• FourSquare
• Gowalla
• Yelp
• Google Latitude
• Facebook Places
• Geocaching
http://www.geocaching.com/
8. Trend #4
Business to business
conversations become
more personal
• Businesses are talking to
each other through their
established social media
outlets
11. Instagram
* Instagram is a photo-sharing app that makes it
easy for anyone with an iPhone to snap a
photo, apply a filter and share it with friends on
Instagram and other networks, including
Facebook, Twitter, Flickr and Tumblr. The filters
offer an added sense of creativity and “color
correction” — perfect for amateur
photographers.
© 2012 Virtual Options LLC Proprietary Information All Rights Reserved
12. Pinterest
© 2012 Virtual Options LLC Proprietary Information All Rights Reserved
13. * Save web articles as PDF for reading later.
* Joliprint is a web and mobile app that
saves web pages as PDF for reading later.
Turn full pages into clean PDF with one
click, including title, text, images, author,
category, no ads, no navigation menu.
© 2012 Virtual Options LLC Proprietary Information All Rights Reserved
14. Tout.com
• 15-second video status updates
• 1 Click to record with Smartphone
• 1 Click to instantly push to friends (SMS),
family, Twitter or Facebook
• Find and follow friends - and watch their
Touts as they happen
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16. Curate.us
* Create visually compelling clips and quotes of
web content that are easily embedded in
blog posts, email, forums, and websites. It
allows anyone to come up with cool clips and
format quotes that can be embedded on your
blog or website.
© 2012 Virtual Options LLC Proprietary Information All Rights Reserved
17. Wanderfly.com
* Create visually compelling clips and quotes of
web content that are easily embedded in
blog posts, email, forums, and websites.
* Discover new experiences based on your
interests and budget.
* Ideal for your desktop or Travel Blog.
© 2012 Virtual Options LLC Proprietary Information All Rights Reserved
18. Hyperalerts.com
• Email reports of posts
and comments on a
Facebook Page.
• Have as many
subscriptions as you
want.
• Get alerts within
minutes, or a digest
every hour, day, week
or month.
• The alert goes directly
to your email address.
© 2012 Virtual Options LLC Proprietary Information All Rights Reserved
20. What is Next?
How to Move
Forward from
here..
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