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Breaking Bad BA Habits
fifteen minutes
toward a leaner approach
to business analysis
BA Development Day, 2015
Assurity Consulting Limited • BA Development Day 2015
We are still too planned …
Assurity Consulting Limited • BA Development Day 2015
… but, we face complexity and chaos
Assurity Consulting Limited • BA Development Day 2015
2011, for example
Assurity Consulting Limited • BA Development Day 2015
The recovery
Assurity Consulting Limited • BA Development Day 2015
Reducing waste
Assurity Consulting Limited • BA Development Day 2015
#1: Unfinished work
Assurity Consulting Limited • BA Development Day 2015
#2: Unnecessary Features
Often or
Always used,
20%
Sometimes
used, 16%
Rarely or
Never used,
64%
Source: Standish Group
Assurity Consulting Limited • BA Development Day 2015
#3: Silos and handovers
Assurity Consulting Limited • BA Development Day 2015
#4: Unnecessary processes
Assurity Consulting Limited • BA Development Day 2015
#5: Context switching
Assurity Consulting Limited • BA Development Day 2015
#6: Waiting
Assurity Consulting Limited • BA Development Day 2015
#7: Rework
Assurity Consulting Limited • BA Development Day 2015
#8: Knowledge hoarding
Assurity Consulting Limited • BA Development Day 2015
What’s the answer?
Assurity Consulting Limited • BA Development Day 2015
Lean Business Analysis Manifesto
Doing all of the analysis upfrontProducing what is needed,
when its needed
vs
Working with the right people
at the right time
Working in Silosvs
Building quality in
from the outset
Checking for quality at the endvs
Avoiding unnecessary steps
that don’t add value
Following a prescribed processvs
Assurity Consulting Limited • BA Development Day 2015
When there’s no more business as usual, why
do business analysis as usual?

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Breaking bad BA habits - BA Development Day 2015

Editor's Notes

  1. Setting the scene: Just been running a training course in Tauranga, and at the beginning I asked everyone to name one thing they loved and one thing they loathed about how they made software. They were pretty consistent in loving: > Adding value > Delighting customer And in loathing: > Disappointing > Delays > Cost overruns But this still happens and all too much, why is this, and what has it got to do with us, and more importantly what (if anything) can we do about it?
  2. Today, we largely still follow and overly planned approach to our development and project work. Even those working on agile projects are still typically stuck within a traditional PMO or governance model. These things are changing, just awfully slowly. This is fine in a structured, predictable, controllable environment … but …
  3. … increasingly today we are experiencing more unpreditable events, and when we do we are less able to control them ... … there are several sources for this turbulence: > Digital disruption > Global financial crisis > Climate change > Regulatory change > Natural disaster
  4. Of course, a very well-known local example of this is what happened in 2011 … I’m not going to go into what happened or the immediate aftermath, because that’s not the point of the talk ... However once the immediate chaos and danger was past ...
  5. … the recovery started … and organisations found that they didn’t have time fot the normal red-tape they were used to ... they adapted and adoped new ways of working ... more pragmatic, more collaborative, and leaner ... and once the recovery was firmly underway, people found that they wanted to continue working that way ... ... so what was one of the key factors in what was different?
  6. essentially this revolved around reducing