How to Write an Informal Business Email in English

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Improve your English writing for business with this guide to email structure, phrases and grammar for writing informal emails to colleagues or coworkers or people you know quite well.

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How to Write an Informal Business Email in English

  1. 1. How to Write anInformal Business Emailwww.mybusinessenglish.com
  2. 2. We write informal emails to people wehave a close/good working relationshipwith.• In-company - close colleagues/coworkers• Other company - established working relationship
  3. 3. We write informal emails on routine oreveryday workplace matters.✗Hi MaxHow’re things?BTW I’m quitting!See you (or maybe not).Sally✗
  4. 4. Model 1: a RequestSubject: marketing meeting concisesubject line
  5. 5. Subject: marketing meetingHi Brian informalgreetingopenpunctuation(no comma)
  6. 6. Subject: marketing meetingHi BrianHow was your holiday? small talk
  7. 7. Subject: marketing meetingHi BrianHow was your holiday?Just writing to ask if you’re attending the marketingmeeting in the city.ellipsis:subject (I) andauxiliary verb(am) are omitted(left out)purpose statementbeginning with just(also possible is:Just a short email to +V)contractionsyou’re(you are)
  8. 8. Subject: marketing meetingHi BrianHow was your holiday?Just writing to ask if you’re attending the marketingmeeting in the city. If you are, could you give me a liftplease?polite request
  9. 9. Subject: marketing meetingHi BrianHow was your holiday?Just writing to ask if you’re attending the marketingmeeting in the city. If you are, could you give me a liftplease?Hope to see you later. positive closeellipsisno subject (I)
  10. 10. Subject: marketing meetingHi BrianHow was your holiday?Just writing to ask if you’re attending the marketingmeeting in the city. If you are, could you give me a liftplease?Hope to see you later.RegardsLynne informal/neutralsign offopenpunctuationno comma(as in tehgreetingopenpunctuation(no comma)for greeting andsign-off
  11. 11. Model 2: the ResponseRe: marketing meetingHi LynneHawaii was absolutely brilliant!informalgreetingopenpunctuation(no comma)small talk
  12. 12. Subject: marketing meetingHi LynneNo problem - I’ll pick you up at 2.30?promiseactionwill +V‘spoken’ stylelanguageflexiblepunctuationuse of - dash -contractionsI’ll(I will)
  13. 13. Subject: marketing meetingHi LynneNo problem - I’ll pick you up at 2.30?BTW I’ve attached the report you wanted.use of acronyms(one capital letterrepresents one word)BTW = By the way,...referring to attachmentsI’ve attached...(Please find attached... alsocommonly used.)
  14. 14. Subject: marketing meetingHi LynneNo problem - I’ll pick you up at 2.30?BTW I’ve attached the report you wanted.See you later.Brianinformal sign-offellipsis:(I’ll) omitted
  15. 15. Structure
  16. 16. Structure
  17. 17. Structure
  18. 18. Structure
  19. 19. Structure
  20. 20. Email Structure•Greeting
  21. 21. Summary: 10 Features of InformalBusiness Emails• Informal greetings and sign-offs• Open punctuation for greetings and sign-offs, and the dash used to link ideas.• Small talk• Purpose statement with - Just writing to +V... Just a short email to...• Ellipsis (I) Hope to hear from you later.• Acronyms e.g. BTW = By the way, ...• Language ‘spoken’• Contractions e.g. ...if you’re coming... I’ll pick you up...• Action promised with I’ll +V...• Reference to attachments with I’ve attached... or Please find attached...
  22. 22. mybusinessenglish.commybusinessenglish.com

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