Email writing: Apologising Phrases
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Email writing: Apologising Phrases

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The most important words and phrases for apologising in emails and letters with a business English focus. Phrases using 'sorry', 'apologise' (apologize), 'apologies', and 'regret', which help you say ...

The most important words and phrases for apologising in emails and letters with a business English focus. Phrases using 'sorry', 'apologise' (apologize), 'apologies', and 'regret', which help you say sorry in informal, neutral and formal writing. Lots of grammar, vocabulary tips and examples given.

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    Email writing: Apologising Phrases Email writing: Apologising Phrases Presentation Transcript

    • Email Writing: Apologising Phrases mybusinessenglish.commybusinessenglish.com
    • Key Words •Sorry (Adj) •Apologise (V) apologies (plural noun) •Regret (V) formal informal
    • Key Words •Sorry (Adj) •Apologise (V) apologies (plural noun) •Regret (V) formal informal oops! oops!
    • Sorry about/for sth (something) Make stronger with very. I’m very sorry...
    • Sorry about/for sth • I’m sorry for taking so long to get back to you. Sorry for +V+ing
    • Sorry about/for sth • I’m sorry for taking so long to get back to you. • I’m sorry about/for the delay. Sorry for +V+ing Sorry about/for + noun
    • Sorry about/for sth • I’m sorry for taking so long to get back to you. • I’m sorry about/for the delay. • I am sorry (that) I missed our meeting last Thursday. Sorry for +V+ing Sorry about/for + noun Sorry + (that) clause (Subj +Verb)
    • • I’m sorry for taking so long to get back to you. Phrasal verbs - get back to you (contact you) Informal - Neutral informal neutral informal writing is more like speaking
    • • I’m sorry for taking so long to get back to you. • I’m sorry about/for the delay. contractions - I’m Phrasal verbs - get back to you (contact you) Informal - Neutral informal neutral informal writing is more like speaking
    • • I’m sorry for taking so long to get back to you. • I’m sorry about/for the delay. • I'm sorry I missed our meeting last Thursday. contractions - I’m Phrasal verbs - get back to you (contact you) Informal - Neutral informal neutral informal writing is more like speaking
    • • I’m sorry for taking so long to get back to you. • I’m sorry about/for the delay. • I'm sorry I missed our meeting last Thursday. • I am very sorry that I missed our meeting last Thursday. contractions - I’m Phrasal verbs - get back to you (contact you) Informal - Neutral This example is more neutral to semi-formal. There are no contractions or phrasal verbs and the optional ‘that’ is written. informal neutral informal writing is more like speaking
    • I/we apologise for + sth Make stronger with sincerely. apologize (US spelling)
    • I/we apologise for + sth We sincerely apologise ... Make stronger with sincerely. apologize (US spelling)
    • I/we apologise for + sth • I apologise for the delay in replying to your email. I apologise for + noun/V+ingI apologise for + noun/V+ing Neutral - Formal
    • I/we apologise for + sth • I apologise for the delay in replying to your email. I apologise for + noun/V+ingI apologise for + noun/V+ing Neutral - Formal
    • I/we apologise for + sth • I apologise for the delay in replying to your email. • I apologise for missing the meeting. I apologise for + noun/V+ingI apologise for + noun/V+ing Neutral - Formal
    • I/we apologise for + sth • I apologise for the delay in replying to your email. • I apologise for missing the meeting. • We sincerely apologise for the poor standard of service you received. I apologise for + noun/V+ingI apologise for + noun/V+ing Neutral - Formal
    • Please accept my/our apologies for... Using the plural noun apologies.
    • Please accept my/our apologies for... Make stronger with sincere/sincerest. Using the plural noun apologies.
    • Please accept my/our apologies for... Please accept my sincere apologies... Make stronger with sincere/sincerest. Using the plural noun apologies.
    • Please accept my/our apologies for... Please accept my sincere apologies... Make stronger with sincere/sincerest. Using the plural noun apologies. Please accept my sincerest apologies...
    • Please accept my/our apologies for... Neutral - Formal apologies for + noun
    • Please accept my/our apologies for... • Please accept our apologies for any inconvenience caused. Neutral - Formal apologies for + noun ‘inconvenience caused’ is a common phrase
    • Please accept my/our apologies for... • Please accept our apologies for any inconvenience caused. Neutral - Formal apologies for + noun ‘inconvenience caused’ is a common phrase
    • Please accept my/our apologies for... • Please accept our apologies for any inconvenience caused. • Please accept my apologies for the delay in shipping your order. Neutral - Formal apologies for + noun ‘inconvenience caused’ is a common phrase
    • I/We regret... I sincerely regret Make stronger with sincerely/deeply/very much
    • I/We regret... I sincerely regret Make stronger with sincerely/deeply/very much I deeply regret
    • I/We regret... I sincerely regret Make stronger with sincerely/deeply/very much I deeply regret I very much regret
    • • We regret the inconvenience caused by our computer error. Formal
    • • We regret the inconvenience caused by our computer error. • We very much regret the error / the misunderstanding / the delay... Formal
    • • We regret the inconvenience caused by our computer error. • We very much regret the error / the misunderstanding / the delay... • We regret that the price information sent to you was incorrect. + noun Formal Here ‘we’ means ‘the company’. + that + clause (S +V)
    • Summary • I am sorry for/about/(that)... Informal - Neutral
    • Summary • I am sorry for/about/(that)... • I/we apologise for... • Please accept my/our apologies for... Neutral - Formal Informal - Neutral
    • Summary • I am sorry for/about/(that)... • I/we apologise for... • Please accept my/our apologies for... • I/We regret ... Neutral - Formal Informal - Neutral Formal
    • Summary • I am sorry for/about/(that)... • I/we apologise for... • Please accept my/our apologies for... • I/We regret ... Neutral - Formal Informal - Neutral Formal sincere
    • error/mistake misunderstanding delay any inconvenience caused oversight the inconvenience
    • mybusinessenglish.commybusinessenglish.com mybusinessenglishYoutube channelmybusinessenglishYoutube channel FurtherViewing: How to Write a Formal Business Email How to Write an Informal Business Email The Grammar of Business English Emails Formal and Informal Business Request Emails Email Writing: Referring to Attachments subscribe