2009 cio forum state of the legal industry by dave cunningham feb 2009

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2009 cio forum state of the legal industry by dave cunningham feb 2009

  1. 1. Legal IT: State of the Industry Law Firm CIO Forum David B. Cunningham Baker Robbins & Company February 2009
  2. 2. Legal IT: State of the Industry <ul><li>Top 10 Issues Heard from 800 Lawyer and Secretarial Interviews </li></ul><ul><ul><li>Remote Access </li></ul></ul><ul><ul><li>User Support </li></ul></ul><ul><ul><li>PC Stability </li></ul></ul><ul><ul><li>Document Management Usability </li></ul></ul><ul><ul><li>E-Mail Management </li></ul></ul><ul><ul><li>Client File / Knowledge Management </li></ul></ul><ul><ul><li>Internet Slowness </li></ul></ul><ul><ul><li>Copiers and Printers </li></ul></ul><ul><ul><li>IT Communications </li></ul></ul><ul><ul><li>Access to Litigation Support in an Non-Primary Office </li></ul></ul>
  3. 3. Legal IT: State of the Industry Source: 40 Technology Scorecard Firms 2006-2008 Not all firms shown due to overlapping positions. <ul><li>Law firms fall into one of three categories in terms of spend and IT maturity </li></ul>High Low Level 1 IT Maturity & Risk Mitigation Costs per Employee Level 2 Level 3 1. High Spenders Low Maturity 2. Low Spenders Low Maturity 3. Moderate Spenders Improving Maturity High
  4. 4. Legal IT: State of the Industry <ul><li>Law firms pursue one of two paths to improvement </li></ul>HIGH spenders with LOW maturity can reduce spend while also reducing risk and delivering higher value over time LOW spenders with LOW maturity must increase spend in order to reduce risk and deliver higher value over time

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