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Real-World Data Governance: Business Glossaries and Data Governance

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  • 1. Real-World Data Governance Business Glossaries & Data Governance The Role of the Business Glossary in Data Governance – and Vice Versa Monthly Webinar Series Hosted by Dataversity Robert S. Seiner – KIK Consulting / TDAN.com September 20, 2012 – 2:00 p.m. EST Robert S. Seiner KIK Consulting & Educational Services – KIKconsulting.com The Data Administration Newsletter – TDAN.com Twitter at #RWDG 1Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDGCopyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
  • 2. Real-World Data Governance Upcoming Webinars • Real-World Data Governance – Monthly Webinar Series – October 18, 2012 – BI Governance and the Governance of BI Data – 2pm EST – November 15, 2012 – Tools of Data Governance – Purchased and Developed – 2pm EST – December 20, 2012 – Tools of Data Governance – Purchased and Developed – 2pm EST – Register On-Line at Dataversity.Net Twitter at #RWDG 2Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDGCopyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
  • 3. Business Glossaries & Data Governance Abstract • The Business Glossary is one of the most effective tools an organization can develop or use to improve their likelihood of Data Governance success. • Most organizations have business glossaries (note plural) that were developed to support applications, packages and systems put in production years (if not decades) ago. • Although populating a glossary becomes a step (perhaps the last step) of any data development effort, at issue is the fact that many of these glossaries are out of date or in need of a serious overhaul to maximize their value to the organization. • These Glossaries need governance. Twitter at #RWDG 3Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDGCopyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
  • 4. Business Glossaries & Data Governance Abstract • This webinar will highlight the benefits a Glossary can provide to a Data Governance program while also focusing on the level of Governance required to deliver and maintain that high level of value. • Join Bob Seiner and DATAVERSITY for the ninth in a series of monthly webinars titled “Real-World Data Governance” focused on expanding your knowledge about the role of the Business Glossary in Data Governance success … and vice versa. Twitter at #RWDG 4Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDGCopyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
  • 5. Business Glossaries & Data Governance Definitions • Governance – Execution of Enforcement and Authority – Responsibility & Accountability • Stewardship – Formalizing Accountability – Formal – Recorded – Informal – Not Recorded – “People Just Know” – or do they? • Master Data – Certifiable & Reliable Data – Master data objects are those core business objects that are used in the different applications across the organization, along with their associated metadata, attributes, definitions, roles, connections and taxonomies. David Loshin – Data Flux & MDM Intro Twitter at #RWDG 5Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDGCopyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com 5
  • 6. Business Glossaries & Data Governance Definitions • Non-Invasive Data Governance™ – The practice of applying • formal accountability through roles & responsibilities • to existing operations and processes • to assure that the definition, production & usage of data • assures regulatory compliance, security, privacy, protection & quality. – Non-Invasive describes how governance is applied to assure non-threatening management of valuable data assets. – The goal is to be transparent, supportive, collaborative. Twitter at #RWDG 6Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDGCopyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
  • 7. Business Glossaries & Data Governance What Does It Mean to Govern Something? • [to] gov·ern [the data, the business glossary] v. gov·erned, gov·ern·ing, gov·erns – To make and administer the public policy and affairs [of data, of the business glossary] – To exercise sovereign authority – To control the speed or magnitude – To regulate – To control the actions or behavior – To keep under control; to restrain – To exercise a deciding or determining influence – To exercise political authority – To have or exercise a determining influence FreeDictionary.com [Bob Seiner] Twitter at #RWDG 7Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDGCopyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
  • 8. Business Glossaries & Data Governance Avoidable Mistakes – Negative • Top Avoidable Data Governance Mistakes (in no specific order): – Lack of Executive & Strategic Level Understanding & Support – Lack of Program Accountability & Responsibility – Lack of Definition of Best Practices as a Target Behavior – Lack of Critical Analysis of Present Environment – Inability to Select & Follow Suitable Approach – Lack of Planning and Ability to Support Meaningful Initiatives – Framework of Roles & Responsibilities – Making Data Governance & Data Quality Optional – Lack of Focus on Communications – Improper Expectations of the Data Quality & Data Governance Solution – Failure to Stay Iterative and Incremental in the Approach Twitter at #RWDG 8Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDGCopyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
  • 9. Business Glossaries & Data Governance Considerations – Positive • Top Considerations for Data Governance (in no specific order): – Gain Executive & Strategic Level Understanding & Support – Formalize Program Accountability & Responsibility – Define Best Practices as a Target Behavior – Conduct Critical Analysis of Present Environment – Select & Follow Suitable Approach – Plan and Support Meaningful Initiatives – Provide a Framework of Roles & Responsibilities – Assure Acceptance of Data Governance & Data Quality – Focus on Communications – Set Appropriate Expectations of the Data Quality & Data Governance Solution – Stay Iterative and Incremental in the Approach Twitter at #RWDG 9Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDGCopyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
  • 10. Business Glossaries & Data Governance What is a Business Glossary? • What is a Business Glossary? – Lowell Fryman on BeyeNETWORK.com • The core objective of a Business Glossary is : – To maximize the understanding of the core business concepts and terminology of the organization. – To minimize the misuse of data due to inaccurate understanding of the business concepts and terms. – To improve the alignment of the business organizations with the technology assets and organization. – To maximize the accuracy of the results to "searches" for business concepts, and associated knowledge. • Aren’t these the desired results of EVERY Data Management & Data Governance Program? Twitter at #RWDG 10Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDGCopyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
  • 11. Business Glossaries & Data Governance What is a Business Glossary? • The Virtues of Kick Starting Your DG Program with a Small Set of Attributes – Sunil Soares on Dataversity.net • Quotable from the article – Stand-up a business glossary starting with a small number of key business terms. – Maybe just 15 or 20 business terms to start with. – It can grow from there. – For example, the bank focused on the definition of “customer” as one of the first terms in its business glossary. Twitter at #RWDG 11Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDGCopyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
  • 12. Business Glossaries & Data Governance Role of the Business Glossary in Data Governance • Role of the Business Glossary in Data Governance – Provide Central Resource of Truth and Understanding – Provide Standard Meaning, Usage, Values – Direct People to the Single Point of Truth or System of Record – Enable Improved Analytics – Encourage Business Involvement in Business Stewardship – Ensure Measurable Governance Impact Twitter at #RWDG 12Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDGCopyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
  • 13. Business Glossaries & Data Governance Role of Data Governance in the Business Glossary • Role of Data Governance in the Business Glossary – Provide Central Resource of Truth and Understanding – Provide Standard Meaning, Usage, Values – Direct People to the Single Point of Truth or System of Record – Enable Improved Analytics – Encourage Business Involvement in Business Stewardship – Ensure Measurable Governance Impact • How can they be the same? Twitter at #RWDG 13Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDGCopyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
  • 14. Business Glossaries & Data Governance Role of Data Governance in the Business Glossary • Role of Data Governance in the Business Glossary – To communicate that the Business Glossary is both a Thing and a Process. – To prevent “Cheeseburger Definitions” – To assure that a process is followed to collect selected information. – To assure that the Business Glossary is made available where it will add value. – To assure that the Business Glossary is used for Business Purposes. – The Business Glossary will NOT create and maintain itself. – The Business Glossary requires Governance. Twitter at #RWDG 14Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDGCopyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
  • 15. Business Glossaries & Data Governance Another Two Way Street? • The role of the Business Glossary in Data Governance. • The role of Data Governance in the Business Glossary. • But first let’s introduce the … Business Data Element Framework (BDEF) • Old Concept • K.I.S.S. Twitter at #RWDG 15Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDGCopyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
  • 16. Business Glossaries & Data Governance Business Data Element Framework (BDEF) Twitter at #RWDG 16Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDGCopyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
  • 17. Business Glossaries & Data Governance Business Data Element Framework (BDEF) • The Business Data Element Framework (BDEF) keys on two fields together: – Business Data Element (BDE) Name – BDE System / Data / Model Source of Record Name • In BDEF the following meta data sets are repeatable: – BDE Alias Information – BDE Process / Report Information • In BDEF the following meta data is repeatable within it’s meta data set: – BDE Valueset Information • In BDEF to repeat the meta data sets of information & value attributes: – Copy and Paste the Meta Data Information Sets in the Document Twitter at #RWDG 17Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDGCopyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
  • 18. Business Glossaries & Data Governance Business Data Element Framework (BDEF) • Business Data Element – BDE Name (Key Lookup) – BDE Description – BDE Use Description and History • Source of Record – System – Database – Model Twitter at #RWDG 18Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDGCopyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
  • 19. Business Glossaries & Data Governance Business Data Element Framework (BDEF) • BDE Alias Information – Business Standard Name – Data Model Name – Physical Name – Logical Name – Mapping of BDE to BDE – Along with System, Database, Model Name Twitter at #RWDG 19Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDGCopyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
  • 20. Business Glossaries & Data Governance Business Data Element Framework (BDEF) • BDE Process / Report Information – How is this data used? – What processes depend on this data and when? – Where is this data created? – Where is this data used in calculations? – Where is this data manipulated or changed? – Where is this data reported? – Under what name? Twitter at #RWDG 20Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDGCopyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
  • 21. Business Glossaries & Data Governance Business Data Element Framework (BDEF) • BDE Valueset Information – Values and Meaning – Value Ranges and Meaning – Source of Values Twitter at #RWDG 21Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDGCopyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
  • 22. Business Glossaries & Data Governance Business Data Element Framework (BDEF) • BDE Governance Information – What Domain(s) is/are this BDE associated with? – Who is responsible for the Domain? – Who are the Stewards of this BDE? By System? Database? Model? – What is the contact information for the Stewards? Twitter at #RWDG 22Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDGCopyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
  • 23. Business Glossaries & Data Governance Sample BDEF Glossary Twitter at #RWDG 23Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDGCopyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
  • 24. Business Glossaries & Data Governance Sample BDEF Glossary Twitter at #RWDG 24Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDGCopyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
  • 25. Business Glossaries & Data Governance Sample BDEF Glossary Twitter at #RWDG 25Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDGCopyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
  • 26. Business Glossaries & Data Governance Sample BDEF Glossary Twitter at #RWDG 26Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDGCopyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
  • 27. Business Glossaries & Data Governance Roles & Responsibilities Data Governance Program Team Executive Level Data Governance Team Manager Data Steering Committee Responsible for Administering the Program, Senior-most level knowledge of the program. facilitating use of the Data Governance Council, Leverage existing business structure as possible. communicating program components and value to the Organization. If no structure exists, utilize an IT Steering Committee Executive Advisory assistance from other levels. or an executive founded board or council. IT Subject Resource Experts Strategic Level System/Data Resource Experts Data Governance Council IT Staff including Application Data Governance Sponsors Group Development, Data Design, or Group of similar participation. One person, plus Security, and other Data alternate, for each Business Unit represented & IT. Strategic - Resource Management. Consider financial services & human resources. Enterprise Tactical Level T) Data Domain Stewards GP (D Per assigned Subject Areas ts m Data Steward Coordinators r pe a Te Ex One per Business Unit m e ra rc og ou Pr es Tactical Level - Cross Business Unit ce tR an ec Operational Level rn bj ve Su Operational Data Stewards (existing) Go IT Es Data Definers, Producers, Users ta c Da ala These people are presently defining, tio Co producing and using data as part of their n m jobs. Recording of the Operational Data /A m un pp Stewards will be an important enabler of i ca ro improved communications, coordination va tio lP and cooperation among stewards. n at h Operational Level - Business Unit Specific Copyright © 2009 - Robert S. Seiner - KIK Consulting & Educational Services, LLC - All Rights Reserved Twitter at #RWDG 27Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDGCopyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
  • 28. Business Glossaries & Data Governance Roles & Responsibilities Twitter at #RWDG 28Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDGCopyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
  • 29. Business Glossaries & Data Governance Roles & Responsibilities Twitter at #RWDG 29Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDGCopyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
  • 30. Business Glossaries & Data Governance Applying Governance to the Business Glossary Twitter at #RWDG 30Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDGCopyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
  • 31. Business Glossaries & Data Governance Applying Governance to the Business Glossary Twitter at #RWDG 31Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDGCopyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
  • 32. Business Glossaries & Data Governance Applying Governance to the Business Glossary Twitter at #RWDG 32Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDGCopyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com 32
  • 33. Business Glossaries & Data Governance Summary • What is a Business Glossary? • Business Data Element Framework (BDEF) • Role of the Business Glossary in Data Governance • Role of Data Governance in the Business Glossary • Tools of Data Governance – These may Kick (KIK) -Start Your Data Governance Program Twitter at #RWDG 33Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDGCopyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
  • 34. Business Glossaries & Data Governance Future Data Governance Events • Real-World Data Governance – Monthly Webinar Series – October 18, 2012 – BI Governance and the Governance of BI Data – 2pm EST – November 15, 2012 – Tools of Data Governance – Purchased and Developed – 2pm EST – December 20, 2012 – Tools of Data Governance – Purchased and Developed – 2pm EST • DGPO Webinar – Award Winning Data Governance – Tuesday October 2, 2012 – 2pm EST • Data Governance Winter Conference – Produced by Dataversity and DEBTECH International – December 3-5, 2012 • Two Day Public Seminar – Just Announced – Contact Me for Info! – How to Build and Implement a Non-Invasive Data Governance Program – Monday and Tuesday January 14th and 15th, 2013 – Sheraton Station Square, Pittsburgh, Pennsylvania – Class Size Limited to 25 – Buy Two Seats at Full Price Get Third Seat Free – Early Bird Specials Before December 10, 2012 – Stocked Full of Templates and Tools of Non-Invasive Data Governance – Templates and Tools on a Flash Drive as well as Hard Copy Twitter at #RWDG 34Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDGCopyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
  • 35. Real-World Data Governance Contact Information • Robert S. Seiner KIK Consulting & Educational Services – KIKconsulting.com The Data Administration Newsletter – TDAN.com Post Office Box 112571, Upper St. Clair, Pennsylvania 15241 412.220.9643, 412.220.9644 (Fax) rseiner@kikconsulting.com rseiner@tdan.com Twitter at #RWDG 35Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting Twitter About This Webinar at #RWDGCopyright © 2012 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com