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Enterprise Data World Webinars: Information Management Principles

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Information principles are the foundation of data governance and information management. Most shops start by copying a list from somewhere else. This is a good start, but rarely “closes the deal” …

Information principles are the foundation of data governance and information management. Most shops start by copying a list from somewhere else. This is a good start, but rarely “closes the deal” when it comes to getting the principles accepted. This webinar will preview the upcoming talk at Enterprise Data World 2014 Conference & Expo.

We will cover an essential list of Generally Accepted Information Principles™ and review some simple steps towards creating your own principles.

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  • Information principles are the foundation of data governance and information management.  Most shops start by copying a list from somewhere else. This is a good start, but rarely “closes the deal” when it comes to getting the principles accepted.  This webinar will preview the upcoming talk at Enterprise Data World 2014 Conference & Expo.We will cover an essential list of Generally Accepted Information Principles™ and review some simple steps towards creating your own principles.
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    • 1. Information Principles DATAVERSITY January 21, 2014 All content copyright 2014 IMCue Solutions LLC
    • 2. Presenter     John Ladley 35 years EIM experience in various capacities jladley@imcue.com @jladley 1
    • 3. Objectives Understand role of principles  Understand difference between Principles and Policies  Review essential information principles  Introduce an approach to define your Information (or Data) Principles  2
    • 4. Roles of Principles  Statements of belief e.g. Bill of Rights, Canon, Commandments – – –  You don’t manage information as an asset You want to manage information as an asset You NEED to adopt a principle Applied every day as guidance for procedures and decision making efforts – – Adopting a principle means acceptance of that philosophy If you ignore principles, you organization is psychologically in the same spot and will not move
    • 5. Roles of Policies    Codification of principles Consistent, repeatable processes that implement the agreed upon guiding principles E.g. Quality and governance policies are process, not reactive audits –  Integrated with system development process Standards are policies that enforce what the result should look like – – – – Data standards – definitions, formats, synonyms, glossary, dictionary Data model standards – used by data modelers to convey meaning, rules and relationships Semantic standards (ontologies and taxonomies) Controls 4
    • 6. Taxonomy for Policy Relationship of Principles and Policies Principle Standards Policy Controls Processes 5
    • 7. GAIP™ Principle Description Content as Asset Data and content of all types are assets with all the characteristics of any other asset. Therefore, they should be managed, secured and accounted for as other material or financial assets. 6
    • 8. GAIP™ Principle Description Content as Asset Data and content of all types are assets with all the characteristics of any other asset. Therefore, they should be managed, secured and accounted for as other material or financial assets. Real Value There is value in all data and content, based on their contribution to an organization’s business/operational objectives, their intrinsic marketability, and/or their contribution to the organization’s Goodwill (balance sheet) valuation. 7
    • 9. GAIP™ Principle Description Content as Asset Data and content of all types are assets with all the characteristics of any other asset. Therefore, they should be managed, secured and accounted for as other material or financial assets. Real Value There is value in all data and content, based on their contribution to an organization’s business/operational objectives, their intrinsic marketability, and/or their contribution to the organization’s Goodwill (balance sheet) valuation. Going Concern Data and content are not viewed as temporary means to achieve results (or merely as a business by-product), but are critical to successful, ongoing business operations and management. 8
    • 10. GAIP™ Principle Description Content as Asset Data and content of all types are assets with all the characteristics of any other asset. Therefore, they should be managed, secured and accounted for as other material or financial assets. Real Value There is value in all data and content, based on their contribution to an organization’s business/operational objectives, their intrinsic marketability, and/or their contribution to the organization’s Goodwill (balance sheet) valuation. Going Concern Data and content are not viewed as temporary means to achieve results (or merely as a business by-product), but are critical to successful, ongoing business operations and management. Due Diligence If a risk is known, it must be reported. If a risk is possible, it must be confirmed. 9
    • 11. GAIP™ Principle Description Quality The relevance, meaning, accuracy, and life cycle of data and content can affect the financial status of an organization. 10
    • 12. GAIP™ Principle Description Quality The relevance, meaning, accuracy, and life cycle of data and content can affect the financial status of an organization. Audit The accuracy of data and content is subject to periodic audit by an independent body. 11
    • 13. GAIP™ Principle Description Quality The relevance, meaning, accuracy, and life cycle of data and content can affect the financial status of an organization. Audit The accuracy of data and content is subject to periodic audit by an independent body. Risk There is risk associated with data and content. This risk must be formally recognized, either as a liability or through incurring costs to manage and reduce the inherent risk. 12
    • 14. GAIP™ Principle Description Quality The relevance, meaning, accuracy, and life cycle of data and content can affect the financial status of an organization. Audit The accuracy of data and content is subject to periodic audit by an independent body. Risk There is risk associated with data and content. This risk must be formally recognized, either as a liability or through incurring costs to manage and reduce the inherent risk. Accountability An organization must identify parties which are ultimately responsible for data and content assets. 13
    • 15. GAIP™ Principle Description Quality The relevance, meaning, accuracy, and life cycle of data and content can affect the financial status of an organization. Audit The accuracy of data and content is subject to periodic audit by an independent body. Risk There is risk associated with data and content. This risk must be formally recognized, either as a liability or through incurring costs to manage and reduce the inherent risk. Accountability An organization must identify parties which are ultimately responsible for data and content assets. Liability The risks in information means there is a financial liability inherent in all data or content that is based on regulatory and ethical misuse or mismanagement. 14
    • 16. Common “Seed” Principles          15 Information is an asset Information should be representative Information should be authoritative Information should be accurate WHY WHERE Information should be current HOW? Information should be shared Information should be secure Information should be intelligible Information should be catalogued Is this list global? Is it “implementable?” 15
    • 17. Sample Principle  Principle –  There will be a single authoritative source for customer data. Rationale – – – – – – Shift in focus from a product-centric to a customer-centric organization Market pressures to retain customers Information disseminated to the customer will be consistent Common data is required to present X’s customers with a single view Costs associated with maintenance of redundant data will be eliminated A single, clearly identified source of data will reduce access latency
    • 18. Sample Principle  Implications (THESE ARE IMPORTANT) – – – – – – – – – – Business rules are required to manage and control customer data update Capture data once and only once and validate at the point of capture There will be a single source of authoritative data Establish clear points of data capture Institute qualitative audits and integrity controls Establish mechanisms for capture and storage in the authoritative system of record Identify application dependencies and establish data propagation mechanisms Establish data stewardship for customer data IT and Business Unit data stewards must communicate and sponsor this effort Customer data management policies must be defined
    • 19. Policies (and Standards)   Policies are processes and standards based on principles Review the implications section for a principle
    • 20. Process to Design the DG Principles Classify Organization Classify Apply GAIP™ create seed principles Organization Refine Initial Principles Business Complete Principles and Policy information Needs Maturity Culture 19
    • 21. Process to Design the DG Principles Classify Organization Classify Apply GAIP™ create seed principles Organization Refine Initial Principles Business Complete Principles and Policy information Needs Apply GAIP™ Maturity Culture 20
    • 22. Process to Design the DG Principles Classify Organization Classify Apply GAIP™ create seed principles Organization Refine Initial Principles Business Complete Principles and Policy information Needs Apply GAIP™ Maturity Derive Seed Principles Culture 21
    • 23. Process to Design the DG Principles Classify Organization Classify Apply GAIP™ create seed principles Organization Refine Initial Principles Business Complete Principles and Policy information Needs Apply GAIP™ Maturity Culture Derive Seed Principles Refine Principles 22
    • 24. Process to Design the DG Principles Classify Organization Classify Apply GAIP™ create seed principles Organization Refine Initial Principles Business Complete Principles and Policy information Needs Apply GAIP™ Maturity Culture Derive Seed Principles Refine Principles Complete Principles (rationale and implications) 23
    • 25. Principles – an Essential Building Block Sustainable Data Governance Organization Roles and Responsibility Functions & Processes Principles and Policy Business Alignment DG Mission & Vision Business Goals & Objectives Sustaining Activity Metrics Culture Change
    • 26. Principles – an Essential Building Block Sustainable Data Governance Organization Roles and Responsibility Functions & Processes Principles and Policy Business Alignment DG Mission & Vision Business Goals & Objectives Sustaining Activity Metrics Culture Change
    • 27. Building Value Through Information Asset Management jladley@imcue.com @jladley 314-422-9076 26 All content copyright 2014 IMCue Solutions LLC

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