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TITLE                                                                               Welcome!                              ...
TITLE                     Meet Your Presenter: Dr. Peter Aiken                                                            ...
Making the Case                                                                   for Data                                ...
TITLE                     Making the Case for Data Governance                 When thinking about data management, data go...
TITLE                     Outline            •         Data Management Overview            •         What is Data Governan...
TITLE         The DAMA Guide to the Data Management Body of Knowledge         Published by DAMA         International     ...
TITLE         The DAMA Guide to the Data Management Body of Knowledge                                                     ...
TITLE                     What is the CDMP?            • Certified Data Management              Professional            • ...
TITLE                                                                               Data Management          PRODUCED BY  ...
TITLE                                                                               Data Management                       ...
TITLE                     Outline            • Data Management Overview            • What is Data Governance?            •...
TITLE                     Data Governance – Various Definitions            • A convergence of data quality, data managemen...
TITLE                     Organizational Data Governance Purpose Statement            • What does data              govern...
TITLE                     Governance Umbrella Components            •Integrity, Accountability, Transparency            •S...
TITLE                     Data Governance from the DMBOK          PRODUCED BY                                             ...
TITLE                     Data Governance from the DMBOK                                                      Organization...
TITLE                     What is the Difference Between DG and DM?            • Data Governance                        – ...
TITLE                     Why is Data Governance Important?            Cost organizations millions each year in           ...
TITLE                     Outline            •         Data Management Overview            •         What is Data Governan...
TITLE                     5 Requirements for Effective DG            Data governance is a set of well-defined policies    ...
TITLE                     5 Requirements for Effective DG, cont’d            1. Accessible                                ...
TITLE                     Outline            •         Data Management Overview            •         What is Data Governan...
TITLE                     Data Governance Frameworks             • A system of ideas               for guiding analyses   ...
TITLE                     Data Governance Institute          PRODUCED BY                                                  ...
TITLE                     KiK Consulting                                                                               htt...
TITLE                     IBM Data Governance Council                                                                     ...
Illustration from The DAMA Guide to the Data Management Body of Knowledge p. 37 © 2009 by DAMA International         TITLE...
TITLE                     Data Governance Checklist            • The Privacy Technical Assistance              Center has ...
TITLE                     Data Governance Checklist, cont’d                                                               ...
TITLE                     Data Governance Checklist, cont’d                                         1.               Decis...
TITLE                     Data Governance Checklist, cont’d                                       4.              Data Con...
TITLE                     Data Governance Checklist, cont’d                                       7.              Data Acc...
TITLE                     Outline            •         Data Management Overview            •         What is Data Governan...
TITLE                     Example of Poor Data Governance            Mizuho Securities Example            • Wanted to sell...
TITLE                     Largely Ineffective DM Investments                                                              ...
TITLE                     10 Data Governance Worst Practices            1.  Buy-in but not committing            2.  Ready...
TITLE                     10 DG Worst Practices in Detail                                       1. Buy-in but not Committi...
TITLE                     10 DG Worst Practices in Detail, cont’d                                       3. Trying to Solve...
TITLE                     10 DG Worst Practices in Detail, cont’d                                       5. Committee Overl...
TITLE                     10 DG Worst Practices in Detail, cont’d                                       7. Not Dealing wit...
TITLE                     10 DG Worst Practices in Detail, cont’d                                     9. Not Building Sust...
TITLE                     Outline            •         Data Management Overview            •         What is Data Governan...
TITLE                     Data Governance Building Blocks                                                                 ...
Data-Ed Online: Making the Case for Data Governance
Data-Ed Online: Making the Case for Data Governance
Data-Ed Online: Making the Case for Data Governance
Data-Ed Online: Making the Case for Data Governance
Data-Ed Online: Making the Case for Data Governance
Data-Ed Online: Making the Case for Data Governance
Data-Ed Online: Making the Case for Data Governance
Data-Ed Online: Making the Case for Data Governance
Data-Ed Online: Making the Case for Data Governance
Data-Ed Online: Making the Case for Data Governance
Data-Ed Online: Making the Case for Data Governance
Data-Ed Online: Making the Case for Data Governance
Data-Ed Online: Making the Case for Data Governance
Data-Ed Online: Making the Case for Data Governance
Data-Ed Online: Making the Case for Data Governance
Data-Ed Online: Making the Case for Data Governance
Data-Ed Online: Making the Case for Data Governance
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Data-Ed Online: Making the Case for Data Governance

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Transcript of "Data-Ed Online: Making the Case for Data Governance"

  1. 1. TITLE Welcome! Making the Case for Data Governance Date: January 24, 2012 Time: 2:00 PM ET Presenter: Dr. Peter Aiken PRODUCED BY CLASSIFICATION DATE SLIDE  DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 01/24/12 1© Copyright this and previous years by Data Blueprint - all rights reserved!
  2. 2. TITLE Meet Your Presenter: Dr. Peter Aiken • Internationally recognized thought-leader in the data management field with more than 30 years of experience • Recipient of the 2010 International Stevens Award • Founding Director of Data Blueprint (http://datablueprint.com) • Associate Professor of Information Systems at Virginia Commonwealth University (http://vcu.edu) • President of DAMA International (http://dama.org) • DoD Computer Scientist, Reverse Engineering Program Manager/ Office of the Chief Information Officer • Visiting Scientist, Software Engineering Institute/Carnegie Mellon University • 7 books and dozens of articles • Experienced w/ 500+ data management practices in 20 countries PRODUCED BY CLASSIFICATION DATE SLIDE  DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 01/24/12 2© Copyright this and previous years by Data Blueprint - all rights reserved!
  3. 3. Making the Case for Data Governance Dr. Peter Aiken: Making the Case for Data GovernanceDATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 01/24/12
  4. 4. TITLE Making the Case for Data Governance When thinking about data management, data governance is not one of those topics that immediately come to mind. Although neglected and often poorly performed, it is a vital function of data management and it is absurd to even consider managing data without some form of formal guidance. Data governance is central to “defining, coordinating, resourcing, implementing, and monitoring organizational data program strategies, policies, and plans as a coherent set of activities.” This presentation provides you with a clear and concise understanding of what data governance functions are required and how they fit with other data management disciplines. Understanding these aspects is a necessary pre-requisite to eliminate the ambiguity and confusion that often surround initial discussions and implement effective data governance and stewardship programs that manage data in support of organizational strategy. PRODUCED BY CLASSIFICATION DATE SLIDE  DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 01/24/12 4© Copyright this and previous years by Data Blueprint - all rights reserved!
  5. 5. TITLE Outline • Data Management Overview • What is Data Governance? • Why is Data Governance Important? • 5 Requirements for Effective Data Governance • Data Governance Frameworks & Checklists • Data Governance Worst Practices • Data Governance Building Blocks • Data Governance in Action: Examples • Take Aways & References • Q&A PRODUCED BY CLASSIFICATION DATE SLIDE  DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 01/24/12 5© Copyright this and previous years by Data Blueprint - all rights reserved!
  6. 6. TITLE The DAMA Guide to the Data Management Body of Knowledge Published by DAMA International • The professional association for Data Managers (40 chapters worldwide) DMBoK organized around • Primary data management functions focused around data delivery to the organization • Organized around several environmental elements Data Management Functions PRODUCED BY CLASSIFICATION DATE SLIDE  DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 01/24/12 6© Copyright this and previous years by Data Blueprint - all rights reserved!
  7. 7. TITLE The DAMA Guide to the Data Management Body of Knowledge Amazon: http:// www.amazon.com/ DAMA-Guide- Management- Knowledge-DAMA- DMBOK/dp/ 0977140083 Or enter the terms "dama dm bok" at the Amazon search engine Environmental Elements PRODUCED BY CLASSIFICATION DATE SLIDE  DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 01/24/12 7© Copyright this and previous years by Data Blueprint - all rights reserved!
  8. 8. TITLE What is the CDMP? • Certified Data Management Professional • DAMA International and ICCP • Membership in a distinct group made up of your fellow professionals • Recognition for your specialized knowledge in a choice of 17 specialty areas • Series of 3 exams • For more information, please visit: – http://www.dama.org/i4a/pages/ index.cfm?pageid=3399 – http://iccp.org/certification/ designations/cdmp PRODUCED BY CLASSIFICATION DATE SLIDE  DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 01/24/12 8© Copyright this and previous years by Data Blueprint - all rights reserved!
  9. 9. TITLE Data Management PRODUCED BY CLASSIFICATION DATE SLIDE  DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 01/24/12 9© Copyright this and previous years by Data Blueprint - all rights reserved!
  10. 10. TITLE Data Management Manage data coherently. Data Program Coordination Share data across boundaries. Organizational Data Integration Data Stewardship Data Development Assign responsibilities for data. Engineer data delivery systems. Data Support Operations Maintain data availability. PRODUCED BY CLASSIFICATION DATE SLIDE  DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 01/24/12 10© Copyright this and previous years by Data Blueprint - all rights reserved!
  11. 11. TITLE Outline • Data Management Overview • What is Data Governance? • Why is Data Governance Important? • 5 Requirements for Effective Data Governance • Data Governance Frameworks & Checklists • Data Governance Worst Practices • Data Governance Building Blocks • Data Governance in Action: Examples • Take Aways & References • Q&A PRODUCED BY CLASSIFICATION DATE SLIDE  DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 01/24/12 11© Copyright this and previous years by Data Blueprint - all rights reserved!
  12. 12. TITLE Data Governance – Various Definitions • A convergence of data quality, data management, business process management, and risk management surrounding the handling of data in an organization – Wikipedia • A system of decision rights and accountabilities for information-related processes, executed according to agreed-upon models which describe who can take what actions with what information, and when, under what circumstances, using what methods – Data Governance Institute • The execution and enforcement of authority over the management of data assets and the performance of data functions – KiK Consulting • A quality control discipline for assessing, managing, using, improving, monitoring, maintaining, and protecting organizational information – IBM Data Governance Council • The exercise of authority and control over the management of data assets – DM BoK PRODUCED BY CLASSIFICATION DATE SLIDE  DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 01/24/12 12© Copyright this and previous years by Data Blueprint - all rights reserved!
  13. 13. TITLE Organizational Data Governance Purpose Statement • What does data governance mean to my organization? – Getting some individuals (whose opinions matter) – To form a body (needs a formal purpose/authority) – Who will advocate/evangelize for (not dictate, enforce, rule) – Increasing scope and rigor of – Data-centric development practices PRODUCED BY CLASSIFICATION DATE SLIDE  DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 01/24/12 13© Copyright this and previous years by Data Blueprint - all rights reserved!
  14. 14. TITLE Governance Umbrella Components •Integrity, Accountability, Transparency •Strategy alignment •Standardization through processes and procedures •Organizational change management (education/knowledge transfer) •Data architecture (integration, development) •Stewardship/Quality •Protection (security, backup, BCP/DR, media catalog) (Note: Governance, change management and optimization are perpetual) Assess context Execute plan Define DG roadmap Evaluate results Secure executive mandate Revise plan Apply change management Assign Data Stewards (Occurs once) (Repeats) PRODUCED BY CLASSIFICATION DATE SLIDE  DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 01/24/12 14© Copyright this and previous years by Data Blueprint - all rights reserved!
  15. 15. TITLE Data Governance from the DMBOK PRODUCED BY CLASSIFICATION DATE SLIDE  DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 01/24/12 15© Copyright this and previous years by Data Blueprint - all rights reserved!
  16. 16. TITLE Data Governance from the DMBOK Organizational Strategy Formulation/Implementation Data Security Planning/Implementation Operational Data Delivery Performance Data Quality/Inventory Management Decision Making Needs PRODUCED BY CLASSIFICATION DATE SLIDE  DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 01/24/12 16© Copyright this and previous years by Data Blueprint - all rights reserved!
  17. 17. TITLE What is the Difference Between DG and DM? • Data Governance – Policy level guidance – Setting general guidelines and direction – Example: All information not marked public should be considered confidential • Data Management – The business function of planning for, controlling and delivering data/information assets – Example: Delivering data management solutions to business challenges PRODUCED BY CLASSIFICATION DATE SLIDE  DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 01/24/12 17© Copyright this and previous years by Data Blueprint - all rights reserved!
  18. 18. TITLE Why is Data Governance Important? Cost organizations millions each year in • Productivity • Redundant and siloed efforts • Poorly thought out hardware and software purchases • Reactive instead of proactive initiatives • Delayed decision making using inadequate information • 20-40% of IT spending can be reduced through better data governance PRODUCED BY CLASSIFICATION DATE SLIDE  DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 01/24/12 18© Copyright this and previous years by Data Blueprint - all rights reserved!
  19. 19. TITLE Outline • Data Management Overview • What is Data Governance? • Why is Data Governance Important? • 5 Requirements for Effective Data Governance • Data Governance Frameworks & Checklists • Data Governance Worst Practices • Data Governance Building Blocks • Data Governance in Action: Examples • Take Aways & References • Q&A PRODUCED BY CLASSIFICATION DATE SLIDE  DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 01/24/12 19© Copyright this and previous years by Data Blueprint - all rights reserved!
  20. 20. TITLE 5 Requirements for Effective DG Data governance is a set of well-defined policies and practices designed to ensure that data is: 1. Accessible 2. Secure 3. Consistent 4. High quality 5. Auditable Source: “5 Steps to Effective Data Governance” by Angela Guess; http://www.dataversity.net/archives/5160 PRODUCED BY CLASSIFICATION DATE SLIDE  DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 01/24/12 20© Copyright this and previous years by Data Blueprint - all rights reserved!
  21. 21. TITLE 5 Requirements for Effective DG, cont’d 1. Accessible 4. High Quality • Can the people who need it • Is the data accurate? access the data they need? • Has it been conformed to meet • Does the data match the format agreed standards the user requires? 5. Auditable 2. Secure • Where did the data come from? • Are authorized people the only • Is the lineage clear? ones who can access the data? • Does IT know who is using it and • Are non-authorized users for what purpose? prevented from accessing it? 3. Consistent • When two users seek the "same" piece of data, is it actually the same data? • Have multiple versions been rationalized? Source: “5 Steps to Effective Data Governance” by Angela Guess; http://www.dataversity.net/archives/5160 PRODUCED BY CLASSIFICATION DATE SLIDE  DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 01/24/12 21© Copyright this and previous years by Data Blueprint - all rights reserved!
  22. 22. TITLE Outline • Data Management Overview • What is Data Governance? • Why is Data Governance Important? • 5 Requirements for Effective Data Governance • Data Governance Frameworks & Checklists • Data Governance Worst Practices • Data Governance Building Blocks • Data Governance in Action: Examples • Take Aways & References • Q&A PRODUCED BY CLASSIFICATION DATE SLIDE  DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 01/24/12 22© Copyright this and previous years by Data Blueprint - all rights reserved!
  23. 23. TITLE Data Governance Frameworks • A system of ideas for guiding analyses • A means of organizing project data • Data integration ™ priorities decision Names Names Where Why Names C o m p o s i t e I n t e g r a t i o n s A l i g n m e n t C o m p o s i t e I n t e g r a t i o n s A A Executive l i Products Forecast Sales Material Supply Ntwk General Mgmt Product Cycle New Markets l i Scope g g Contexts Product Types Plan Production Product Dist. Ntwk Product Mgmt Market Cycle Revenue Growth Perspective Sell Products Voice Comm. Ntwk Engineering Design Planning Cycle Expns Reduction n Parts Bins Customers Take Orders Train Employees Data Comm. Ntwk Manu. Process Ntwk Manu. Engineering Accounting Order Cycle Employee Cycle Cust Convenience Customer Satis. n m Territories Assign Territories Finance Maint. Cycle Regulatory Comp. m Orders Employees Develop Markets Maintain Facilities Parts Dist. Ntwk Personnel Dist. Ntwk Transportation Distribution Production Cycle Sales Cycle New Capital Social Contribution e e.g. Vehicles Accounts e.g. Repair Products Record Transctns e.g. etc., etc. e.g. Marketing Sales e.g. Economic Cycle Accounting Cycle e.g. Increased Yield Increased Quality e n n t t T List: Inventory Types List: Process Types List: Distribution Types List: Responsibility Types List: Timing Types List: Motivation Types T r r a a n n s s Business Mgmt f f Business making framework e.g.: primitive e.g.: composite model: o model: o e.g. e.g. e.g. e.g. e.g. e.g. Perspective r m r m Concepts a a t t i Business Entity Business Transform Business Location Business Role Business Interval Business End i o o n Business Relationship Business Input/Output Business Connection Business Work Product Business Moment Business Means n s s Architect e.g. e.g. e.g. e.g. e.g. e.g. System Perspective Logic System Entity System Transform System Location System Role System Interval System End System Relationship System Input /Output System Connection System Work Product System Moment System Means • A means of Engineer e.g. e.g. e.g. e.g. e.g. e.g. Technology Perspective Physics Technology Entity Technology Transform Technology Location Technology Role Technology Interval Technology End Technology Relationship Technology Input /Output Technology Connection Technology Work Product Technology Moment Technology Means A A l l Technician i g e.g. e.g. e.g. e.g. e.g. e.g. i g Tool Perspective n m n m e Components e n n t t Tool Entity Tool Transform Tool Location Tool Role Tool Interval Tool End Tool Relationship Tool Input /Output Tool Connection Tool Work Product Tool Moment Tool Means assessing progress T T r r a a n n Enterprise s f Inventory Process Distribution Responsibility Timing Motivation s f Operations Perspective o r Instantiations Instantiations Instantiations Instantiations Instantiations Instantiations o r Instances m m a a t t The i o i o The Enterprise n s n s Enterprise C o m p o s i t e I n t e g r a t i o n s A l i g n m e n t C o m p o s i t e I n t e g r a t i o n s *Horizontal integration lines are shown for example purposes only and are not a complete set. Composite, integrative rela- tionships connecting every cell Names horizontally potentially exist. © 1987-2011 John A. Zachman, all rights reserved. Zachman® and Zachman International® are registered trademarks of John A. Zachman PRODUCED BY CLASSIFICATION DATE SLIDE  DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 01/24/12 23© Copyright this and previous years by Data Blueprint - all rights reserved!
  24. 24. TITLE Data Governance Institute PRODUCED BY CLASSIFICATION DATE SLIDE  DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 01/24/12 8  -­‐    datablueprint.com© Copyright this and previous years by Data Blueprint - all rights reserved! 1/26/2010 http://www.datagovernance.com/  -­‐  all  rights  reserved! http://www.datagovernance.com/ ©            Copyright  this  and  previous  years  by  Data  Blueprint  
  25. 25. TITLE KiK Consulting http://www.kikconsulting.com/ PRODUCED BY CLASSIFICATION DATE SLIDE  DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 01/24/12 8 8© Copyright this and previous years by Data Blueprint - all rights reserved!
  26. 26. TITLE IBM Data Governance Council http://www-01.ibm.com/software/data/system-z/data-governance/workshops.html PRODUCED BY CLASSIFICATION DATE SLIDE  DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 01/24/12 8 8© Copyright this and previous years by Data Blueprint - all rights reserved!
  27. 27. Illustration from The DAMA Guide to the Data Management Body of Knowledge p. 37 © 2009 by DAMA International TITLE Data Governance from the DM BoK PRODUCED BY CLASSIFICATION DATE SLIDE  DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 01/24/12 13© Copyright this and previous years by Data Blueprint - all rights reserved! 13
  28. 28. TITLE Data Governance Checklist • The Privacy Technical Assistance Center has published a new checklist “to assist stakeholder organizations, such as state and local education agencies, with establishing and maintaining a successful data governance program to help ensure the individual privacy and confidentiality of education records.” • The five page paper offers a number of suggestions for implementing a successful data governance program that can be applied to a variety of business models beyond education. • For more information, please visit the Privacy Technical Assistance Center: http://ed.gov/ptac Source: “Data Governance Checklist for Educators” by Angela Guess; http://www.dataversity.net/archives/5198 PRODUCED BY CLASSIFICATION DATE SLIDE  DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 01/24/12 28© Copyright this and previous years by Data Blueprint - all rights reserved!
  29. 29. TITLE Data Governance Checklist, cont’d 1. Decision-Making Authority 2. Standard Policies and Procedures 3. Data Inventories 4. Data Content Management 5. Data Records Management 6. Data Quality 7. Data Access 8. Data Security and Risk Management Source: “Data Governance Checklist for Educators” by Angela Guess; http://www.dataversity.net/archives/5198 PRODUCED BY CLASSIFICATION DATE SLIDE  DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 01/24/12 29© Copyright this and previous years by Data Blueprint - all rights reserved!
  30. 30. TITLE Data Governance Checklist, cont’d 1. Decision-Making Authority • Assign appropriate levels of authority to data stewards • Proactively define scope and limitations of that authority 2. Standard Policies and Procedures • Adopt and enforce clear policies and procedures in a written data stewardship plan to ensure that everyone understands the importance of data quality and security • Helps to motivate and empower staff to implement DG 3. Data Inventories • Conduct inventory of all data that require protection • Maintain up-to-date inventory of all sensitive records and data systems • Classify data by sensitivity to identify focus areas for security efforts Source: “Data Governance Checklist for Educators” by Angela Guess; http://www.dataversity.net/archives/5198 PRODUCED BY CLASSIFICATION DATE SLIDE  DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 01/24/12 30© Copyright this and previous years by Data Blueprint - all rights reserved!
  31. 31. TITLE Data Governance Checklist, cont’d 4. Data Content Management • Closely manage data content to justify the collection of sensitive data, optimize data management processes and ensure compliance with federal, state, and local regulations 5. Data Records Management • Specify appropriate managerial and user activities related to handling data to provide data stewards and users with appropriate tools for complying with an organization’s security policies 6. Data Quality • Ensure that data are accurate, relevant, timely, and complete for their intended purposes • Key to maintaining high quality data is a proactive approach to DG that requires establishing and regularly updating strategies for preventing, detecting, and correcting errors and misuses of data Source: “Data Governance Checklist for Educators” by Angela Guess; http://www.dataversity.net/archives/5198 PRODUCED BY CLASSIFICATION DATE SLIDE  DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 01/24/12 31© Copyright this and previous years by Data Blueprint - all rights reserved!
  32. 32. TITLE Data Governance Checklist, cont’d 7. Data Access • Define and assign differentiated levels of data access to individuals based on their roles and responsibilities • This is critical to prevent unauthorized access and minimize risk of data breaches 8. Data Security and Risk Management • Ensure the security of sensitive and personally identifiable data and mitigate the risks of unauthorized disclosure of these data • Top priority for effective data governance plan Source: “Data Governance Checklist for Educators” by Angela Guess; http://www.dataversity.net/archives/5198 PRODUCED BY CLASSIFICATION DATE SLIDE  DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 01/24/12 32© Copyright this and previous years by Data Blueprint - all rights reserved!
  33. 33. TITLE Outline • Data Management Overview • What is Data Governance? • Why is Data Governance Important? • 5 Requirements for Effective Data Governance • Data Governance Frameworks & Checklists • Data Governance Worst Practices • Data Governance Building Blocks • Data Governance in Action: Examples • Take Aways & References • Q&A PRODUCED BY CLASSIFICATION DATE SLIDE  DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 01/24/12 33© Copyright this and previous years by Data Blueprint - all rights reserved!
  34. 34. TITLE Example of Poor Data Governance Mizuho Securities Example • Wanted to sell 1 share for 600,000 yen • Sold 600,000 shares for 1 CLUMSY typing cost a Japanese bank yen at least £128 million and staff their • $347 million loss Christmas bonuses yesterday, after a trader mistakenly sold 600,000 more • In-house system did not have shares than he should have. The limit checking trader at Mizuho Securities, who has not been named, fell foul of what is • Tokyo stock exchange known in financial circles as “fat finger system did not have limit syndrome” where a dealer types checking incorrect details into his computer. He wanted to sell one share in a new • And doesnt allow order telecoms company called J Com, for cancellations 600,000 yen (about £3,000). PRODUCED BY CLASSIFICATION DATE SLIDE  DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 01/24/12 34© Copyright this and previous years by Data Blueprint - all rights reserved!
  35. 35. TITLE Largely Ineffective DM Investments • Approximately, 10% percent of organizations achieve parity and (potential positive returns) on their DM investments. • Only 30% of DM investments achieve tangible returns at all. • Seventy percent of organizations have very small or no tangible return on their DM investments. PRODUCED BY CLASSIFICATION DATE SLIDE  DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 01/24/12 35© Copyright this and previous years by Data Blueprint - all rights reserved!
  36. 36. TITLE 10 Data Governance Worst Practices 1. Buy-in but not committing 2. Ready, fire, aim 3. Trying to solve world hunger or boil the ocean 4. The Goldilocks syndrome 5. Committee overload 6. Failure to implement 7. Not dealing with change management 8. Assuming that technology alone is the answer 9. Not building sustainable and ongoing processes 10. Ignoring “data shadow systems” Source: “Data Governance Worst Practices” by Angela Guess; http://www.dataversity.net/archives/4895 PRODUCED BY CLASSIFICATION DATE SLIDE  DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 01/24/12 36© Copyright this and previous years by Data Blueprint - all rights reserved!
  37. 37. TITLE 10 DG Worst Practices in Detail 1. Buy-in but not Committing: Business vs. IT • Business needs to do more • Data governance tasks need to recognized as priority • Without a real business-resource commitment, data governance takes a backseat and will never be implemented effectively 2. Ready, Fire, Aim • Good: Create governance steering committee (business representatives from across enterprise) and separate governance working group (data stewards) • Problem: Often get the timing wrong: Panels are formed and people are assigned BEFORE they really understand the scope of the data governance and participants’ roles and responsibilities • Prematurely organize management framework and realize you need a do-over = Guaranteed way to stall DG initiative Source: “Data Governance Worst Practices” by Angela Guess; http://www.dataversity.net/archives/4895 PRODUCED BY CLASSIFICATION DATE SLIDE  DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 01/24/12 37© Copyright this and previous years by Data Blueprint - all rights reserved!
  38. 38. TITLE 10 DG Worst Practices in Detail, cont’d 3. Trying to Solve World Hunger or Boil the Ocean • Trap 1: Trying to solve all organizational data problems in initial project phase • Trap 2: Starting with biggest data problems (highly political issues) • Almost impossible to establish a DG program while tacking data problems that have taken years to build up • Instead: “Think globally and act locally”: break data problems down into incremental deliverables • “Too big too fast” = Recipe for disaster 4. The Goldilocks Syndrome • Encountering things that are either one extreme or another • Either the program is too high-level and substantive issues are never dealt with or it attempts to create definitions and rules for every field and table • Need to find happy compromise that enables DG initiatives to create real business value Source: “Data Governance Worst Practices” by Angela Guess; http://www.dataversity.net/archives/4895 PRODUCED BY CLASSIFICATION DATE SLIDE  DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 01/24/12 38© Copyright this and previous years by Data Blueprint - all rights reserved!
  39. 39. TITLE 10 DG Worst Practices in Detail, cont’d 5. Committee Overload • Good: People of various business units and departments get involved in the governance process • Bad: more people -> more politics -> more watered down governance responsibilities • To be successful, limit committee sizes to 6-12 people and ensure that members have decision-making authority 6. Failure to Implement • DG efforts won’t produce any business value if data definitions, business rules and KPIs are created but not used in any processes • Governance process needs to be a complete feedback loop in which data is defined, monitored, acted upon, and changed when appropriate • Also important: Establish ongoing communication about governance to prevent business users going back to their old habits Source: “Data Governance Worst Practices” by Angela Guess; http://www.dataversity.net/archives/4895 PRODUCED BY CLASSIFICATION DATE SLIDE  DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 01/24/12 39© Copyright this and previous years by Data Blueprint - all rights reserved!
  40. 40. TITLE 10 DG Worst Practices in Detail, cont’d 7. Not Dealing with Change Management • Business and IT processes need to be changed for enterprise DG to be successful • Need for change management is seldom addressed • Challenges: people/process issues and internal politics 8. Assuming that Technology Alone is the Answer • Purchasing MDM, data integration or data quality software to support DG programs is not the solution • Combination of vendor hype and high price tags set high expectations • Internal interactions are what make or break data governance efforts Source: “Data Governance Worst Practices” by Angela Guess; http://www.dataversity.net/archives/4895 PRODUCED BY CLASSIFICATION DATE SLIDE  DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 01/24/12 40© Copyright this and previous years by Data Blueprint - all rights reserved!
  41. 41. TITLE 10 DG Worst Practices in Detail, cont’d 9. Not Building Sustainable and Ongoing Processes • Initial investment in time, money and people may be accurate • Many organizations don’t establish a budget, resource commitments or design DG processes with an eye toward sustaining the governance effort for the long term 10. Ignoring “Data Shadow Systems” • Common mistake: focus on “systems of record” and BI systems, assuming that all important data can be found there • Often, key information is located in “data shadow systems” scattered through organization • Don’t ignore such additional deposits of information Source: “Data Governance Worst Practices” by Angela Guess; http://www.dataversity.net/archives/4895 PRODUCED BY CLASSIFICATION DATE SLIDE  DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 01/24/12 41© Copyright this and previous years by Data Blueprint - all rights reserved!
  42. 42. TITLE Outline • Data Management Overview • What is Data Governance? • Why is Data Governance Important? • 5 Requirements for Effective Data Governance • Data Governance Frameworks & Checklists • Data Governance Worst Practices • Data Governance Building Blocks • Data Governance in Action: Examples • Take Aways & References • Q&A PRODUCED BY CLASSIFICATION DATE SLIDE  DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 01/24/12 42© Copyright this and previous years by Data Blueprint - all rights reserved!
  43. 43. TITLE Data Governance Building Blocks from The DAMA Guide to the Data Management Body of Knowledge © 2009 by DAMA International PRODUCED BY CLASSIFICATION DATE SLIDE  DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 01/24/12 43© Copyright this and previous years by Data Blueprint - all rights reserved!
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