Artifacts to Enable Data Goverance
 

Artifacts to Enable Data Goverance

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Artifacts to Enable Data Goverance Artifacts to Enable Data Goverance Presentation Transcript

  • Real World Data Governance Webinar 1: Artifacts to Enable Data Governance Monthly Webinar Series Hosted by Dataversity Robert S. Seiner – KIK Consulting / TDAN.com January 19, 2012 – 2:00 p.m. EST Robert S. Seiner KIK Consulting & Educational Services, LLC - KIKconsulting.com The Data Administration Newsletter, LLC - TDAN.com 1 1Copyright © 2012 – Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
  • Real-World Data Governance Artifacts to Enable Data Governance – Abstract • Successful Data Governance Programs often result in the delivery of “artifacts”, internally delivered by-products from program implementation, that become the focus and face of the program. Bob Seiner has been delivering successful programs to his clients for many years and along the way he has collected and built a series of artifacts that play this exact role. • Join Bob Seiner and DATAVERSITY as they kick off their new monthly webinar series titled “Real World Data Governance” with a valuable hour introducing and demonstrating value of several artifacts, developed internally, that will add significant value to your Data Governance Program. • The artifacts that will be discussed focus on common data, governance activities, communications and process accountability and samples of these artifacts will be described in detail. This could be the most valuable hour of data governance content ever. Join us for “Real World Data Governance”. 2 2Copyright © 2012 – Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
  • Real-World Data Governance Artifacts to Enable Data Governance – Abstract • What Artifacts will be covered? Artifacts associated with … – Formalizing Roles & Responsibilities (Operating Model) – Formalizing Accountability for Data (Common Data Matrix) – Formalizing Processes (Work Flow & Issue Resolution Templates) – Formalizing Awareness (Communications Matrix) • You Are Going to Have to Address Roles, Accountability, Process and Awareness You May as Well Find a Way to Formally Record the Meta-Data About Those Things! • Quite Possibly the Most Valuable Hour of Data Governance Content Ever! Maybe? 3 3Copyright © 2012 – Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
  • Real-World Data Governance Artifacts to Enable Data Governance – Operating Model • Operating Model Artifact: – Definition of Roles, Basis for the Program – Used to Formalize Roles & Responsibilities, Engage, Communicate – Data Governance (on some level) is Already Taking Place! – Be Non-Invasive in Your Approach to Identifying People into Roles – Covers Executive, Strategic, Tactical, Operational & Support – Pyramid Structure Has Meaning – Arrows Have Meaning 4 4Copyright © 2012 – Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
  • Real-World Data Governance Artifacts to Enable Data Governance – Operating Model KIK Consulting & Educational Services, LLC “Non-Invasive Data Governance”™ Operating Model of Roles & Responsibilities Data Governance Program Team Executive Level EXISTS Data Governance Team Manager Data Steering Committee NEW Responsible for Administering the Program, Senior-most level knowledge of the program. facilitating use of the Data Governance Council, Leverage existing business structure as possible. communicating program components and value to the Organization. If no structure exists, utilize an IT Steering Committee Executive Advisory assistance from other levels. or an executive founded board or council. LEVERAGE IT Subject Resource Experts Strategic Level System/Data Resource Experts Data Governance Council EXISTS IT Staff including Application Data Governance Sponsors Group Development, Data Design, or Group of similar participation. One person, plus Security, and other Data alternate, for each Business Unit represented & IT. Strategic - Resource Management. Consider financial services & human resources. Enterprise Tactical Level T) Data Domain Stewards GP (D Per assigned Subject Areas NEW ts m Data Steward Coordinators r pe a Te Ex One per Business Unit m e ra rc og ou Pr es Tactical Level - Cross Business Unit ce tR an ec Operational Level rn bj ve Su Operational Data Stewards (existing) Go IT EXISTS Es Data Definers, Producers, Users ta c Da ala These people are presently defining, tio Co producing and using data as part of their n m jobs. Recording of the Operational Data /A m un pp Stewards will be an important enabler of ica ro improved communications, coordination va tio lP and cooperation among stewards. n at h Operational Level - Business Unit Specific Copyright © 2009 - Robert S. Seiner - KIK Consulting & Educational Services, LLC - All Rights Reserved 5 5Copyright © 2012 – Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
  • Real-World Data Governance Artifacts to Enable Data Governance – Operating Model • What Should Be Included in the Operating Model: – Details: Who Will Participate / How Many People / What Will They Do / How Much Time – Activities during Launch of Data Governance – Activities during Steady State of Data Governance 6 6Copyright © 2012 – Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
  • Real-World Data Governance Artifacts to Enable Data Governance – Operating Model 7 7Copyright © 2012 – Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
  • Real-World Data Governance Artifacts to Enable Data Governance – Operating Model 8 8Copyright © 2012 – Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
  • Real-World Data Governance Artifacts to Enable Data Governance – Common Data Matrix • Common Data Matrix Artifact: – Assists in Inventory of Data, Data Stores, Systems, System of Record, … – Assists in Formalizing Accountability for Data and Information – Record Cross Reference of Domains (Subject Areas) and Potential Stakeholders – Formally Manage Master Data Categories into Domains & Sub-Domains – Identify Strategic, Tactical and Operational Stakeholders – Formally Identify and Engage the Knowledgeable IT Resources 9 9Copyright © 2012 – Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
  • Real-World Data Governance Artifacts to Enable Data Governance – Common Data Matrix 10 10Copyright © 2012 – Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
  • Real-World Data Governance Artifacts to Enable Data Governance – Common Data Matrix 11 11Copyright © 2012 – Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
  • Real-World Data Governance Artifacts to Enable Data Governance – Common Data Matrix 12 12Copyright © 2012 – Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
  • Real-World Data Governance Artifacts to Enable Data Governance – Common Data Matrix 13 13Copyright © 2012 – Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
  • Real-World Data Governance Artifacts to Enable Data Governance – Work Flow Templates • Work Flow Templates Artifacts: – Assists in Formalizing Processes and Workflows – Record Cross Reference of Process Steps and Governance Roles – Formally Identify Accountability for Steps of the Process – Specify RASCI – Responsible, Accountable, Supportive, Consulted, Informed – Cross Reference for Methodology, Project, Risk Management, Requests – Specify Outcomes, Deliverables, Milestones, Timelines, … 14 14Copyright © 2012 – Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
  • Real-World Data Governance Artifacts to Enable Data Governance – Work Flow Templates DATA GOVERNANCE ACTIVITY MATRIX© MASTER DATA IT DATA DOMAIN / LOB/FUNCTIONAL AREA DEVELOPMENT OPERATIONAL DATA STEWARDS LIFE CYCLE DATA DOMAIN DATA STEWARD SYSTEM SMEs DATA SMEs (MDDLC) STEWARD COORDINATOR DATA DATA DEFINER DATA USER (or designee) PRODUCER Coordinate and manage all Coordinate and manage all Activity initiated re: this domain, Activity initiated re: this domain, Participate in data Participate in data Participate in data INFORMATION technical aspects of system technical aspects of data Data Domain Steward is involved Steward Coordinator is involved in definition information production usage information GATHERING information gathering with Data information gathering with Data in identifying and recording info identifying Operational Stewards gathering as needed. information gathering gathering as needed. Domain Stewards and Steward Domain Stewards and Steward related Domains, Systems, in this LOB/FA that should as needed. (DOMAIN, SYSTEM, Coordinators. Assure appropriate Coordinators. Assure appropriate Stewards per issue or task. participate in this work flow. STEWARDS) technical meta-data is recorded. technical meta-data is recorded. Assure appropriate business meta-data is recorded. Coordinate and manage all Coordinate and manage all Coordinate activities of Provide definition Produce user technical aspects of system technical aspects of data Operational Stewards including requirements & requirements. Use ASSESSMENT & assessment & requirements assessment & requirements project timelines, status reporting, gathering document. data needed to gathering with Data Domain gathering with Data Domain tactical decision making. Assure Define data needed to operate business & REQUIREMENTS Stewards and Steward Stewards and Steward appropriate business meta-data is operate business & report results. Coordinators. Coordinators. recorded. report results. Coordinate and manage all Coordinate and manage all Coordinate tasks associated Provide data Provide data usage technical aspects of system technical aspects of data planning conducting planning and analysis definition guidance to guidance to build the PLANNING & planning and analysis with Data and analysis with Data Domain steps. build the appropriate appropriate solution. Domain Stewards and Steward Stewards and Steward solution. ANALYSIS Coordinators. Coordinators. Coordinate system design with Coordinate data design with Data Coordinate tasks associated Propose alternatives Propose alternatives Propose alternatives Data Domain Stewards and Domain Stewards and Steward conducting planning and analysis for data definition for data production for data usage Steward Coordinators. Coordinators. steps. Accept or Resolve solution solution that best fits that best fits with the solution that best fits SOLUTION DESIGN from the Steward Coordinator. with defined data definition with defined requirements. solution and defined requirements. requirements. Coordinate and manage all Coordinate and manage all Coordinate activities of all Provide input to the technical aspects of system technical aspects of data solution individuals related to development development of the SOLUTION solution development. Assure development. Assure that work including timelines, status, data production that appropriate technical meta- appropriate technical meta-data is tactical decision making. solution. DEVELOPMENT data is recorded. recorded. Perform EIS system testing. Perform EIS data testing. Assure Coordinate business tasks Coordinate activities of the Test data solution Test data solution Test data solution Assure that appropriate technical that appropriate technical meta- associated with solution testing Operational Stewards related to from a definition from a production from a usage meta-data is recorded. data is recorded. steps. testing work including timelines, perspective. Assure perspective. Assure perspective. Assure SOLUTION TESTING status, tactical decision making. that appropriate that appropriate that appropriate business meta-data is business meta-data is business meta-data is recorded. recorded. recorded. Coordinate and manage all Coordinate and manage all Coordinate business tasks Coordinate activities of the technical aspects of system technical aspects of data solution associated with solution Operational Stewards related to SOLUTION solution implementation. implementation. implementation. solution implementation including timelines, status, tactical decision IMPLEMENTATION making. Coordinate and manage all Coordinate and manage all Coordinate business tasks Coordinate activities of the As part of daily job, As part of daily job, As part of daily job, technical aspects of system technical aspects of data solution associated with solution Operational Stewards related to identify operation identify operation identify operation SOLUTION solution monitoring & monitoring & maintenance. monitoring & maintenance. solution monitoring & data issues pertaining data issues pertaining data issues pertaining MONITORING & maintenance. maintenance including timelines, to their domain of to their domain of to their domain of MAINTENANCE status, tactical decision making. data. data. data. 15 15Copyright © 2012 – Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
  • Real-World Data Governance Artifacts to Enable Data Governance – Work Flow Templates 16 16Copyright © 2012 – Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
  • Real-World Data Governance Artifacts to Enable Data Governance – Work Flow Templates 17 17Copyright © 2012 – Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
  • Real-World Data Governance Artifacts to Enable Data Governance – Issue Resolution Templates • Issue Resolution Templates Artifacts: – Assists in Formalizing Processes and Workflows – Record Cross Reference of Issue Resolution Steps and Governance Roles – Formally Identify Accountability for Steps of the Process – Specify RASCI – Responsible, Accountable, Supportive, Consulted, Informed – Cross Reference for Specific Activities to Resolve Data Issues – Specify Outcomes, Deliverables, Milestones, Timelines, to Resolve Issue 18 18Copyright © 2012 – Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
  • Real-World Data Governance Artifacts to Enable Data Governance – Issue Resolution Templates • Data Quality Methodology – Qualify & Prioritize Data Issue – Identify Affected Data Domain – Identify Affected Data Stewards – Conduct Data Systems & Data Resource Discovery – Conduct Root Cause Analysis – Conduct Cost-Benefit Analysis – Analyze & Recommend Resolution – Gain Approval, Funding, Resources – Resolve Data Issue • Cross Reference DQ Methodology & Resources – Who does What and When? 19 19Copyright © 2012 – Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
  • Real-World Data Governance Artifacts to Enable Data Governance – Issue Resolution Templates 20 20Copyright © 2012 – Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
  • Real-World Data Governance Artifacts to Enable Data Governance – Issue Resolution Templates 21 21Copyright © 2012 – Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
  • Real-World Data Governance Artifacts to Enable Data Governance – Issue Resolution Templates Subject Manager Manager Business Information Program Manager Project Manager Data Producer Data Definer Meta-Data Action Plan Data User Modeling Mapped to Roles Process Step Outcome / Deliverables 1. Develop Conceptual Model / X X X X X Conceptual Model Data Taxonomy of Taxonomy 2. Further Develop Logical Model Attributed Logical Model of Including Attribution of Entities X X X X X Taxonomy 3. Specify Which Taxonomy Attributes Will Be X X X X X Data List Per Included in the Repository Business Requirements 4. Conduct Data Analysis of Attributes Using Data Analysis for Data Listed in Data Analysis Template X X X X X Step 3 5. Map Sources of Source Data to X X X X X Mapping of Source Data to Repository Data Structures Data Change Control, Versioning & 6. Assess Change Control, Versioning, Security X X X X X Security Requirements 7. Selection of the “Best” Source X X X X X X Documentation Validating for the Data “Best” Source 8. Design and Develop the Data Movement, User Interface Data “Engine” and User Interface X X X X X & Functional Development 9. Validate and Test Data X X X X X X Sign Off of Data Validation in the Repository Legend: Gray Block w/Bold X = Active Participant, Block w/Dull X = Optional Participant, * See Appendix for Template 22 22Copyright © 2012 – Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
  • Real-World Data Governance Artifacts to Enable Data Governance – Communications Matrix • Communications Matrix Artifact: – Assists in Formalizing Communications & Awareness Required Content – Record Cross Reference of Content and Governance Roles – Formally Identify Communications & Awareness Checklist – Identify Audience, Content, Message, Media, Timing, … – Message and Delivery May / Will be Different Depending on Audience – Specify When / If Refreshes are Necessary 23 23Copyright © 2012 – Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
  • Real-World Data Governance Artifacts to Enable Data Governance – Communications Matrix 24 24Copyright © 2012 – Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
  • Real-World Data Governance Artifacts to Enable Data Governance – Communications Matrix Florida Department of Education Information Governance Communications Plan Matrix FLDOE OTIS & ARM DEPARTMENT & POLICY DIVISIONS COMMISSIONER, PROGRAM DIRECTORS, POLICY STEWARDS INFORMATION TECHNOLOGY CHANCELLORS & AUTHORATATIVE CORE DATA DIRECTORS, DATA STEWARDS GOVERNANCE TEAM GOVERNANCE COMMITTEE DEPUTY COMMISSIONERS GROUP STEWARD COORDINATORS SYSTEM STEWARDS (SUPPORT LEVEL) (SUPPORT LEVEL) (EXECUTIVE LEVEL) (STRATEGIC LEVEL) (TACTICAL LEVEL) (OPERATIONAL LEVEL) INFORMATION GOVERNANCE INTRODUCTION INFORMATION GOVERNANCE POLICY DATA GOVERNANCE INTRODUCTION & VALUE ADD AUTHORITATIVE CORE GROUP INFORMATION DATA GOVERNANCE ROLE-BASED ACTIVITY TRAINING DATA GOVERNANCE ALERTS & TRIGGERED EVENTS DATA GOVERNANCE METRICS & MEASUREMENTS INFORMATION GOVERNANCE DOCUMENTATION TOOLS Developed by KIK Consulting for internal use only at FLDOE. Last Updated 02-12-2010 25 25Copyright © 2012 – Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
  • Real-World Data Governance Artifacts to Enable Data Governance – Communications Matrix 26 26Copyright © 2012 – Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
  • Real-World Data Governance Artifacts to Enable Data Governance – Communications Matrix 27 27Copyright © 2012 – Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
  • Real-World Data Governance Artifacts to Enable Data Governance – Review • Artifacts Can Be Internally Developed – Formalize Roles & Responsibilities – Formalize Accountability for Data and Information – Formalize Processes Associated with Governing Data – Formalize Awareness of Data Governance Activities – Use Artifacts as a Component of a Successful Governance Program – Artifacts Become the “Face” of Your Data Governance Program – Formalize How This Meta-Data is Recorded and Made Available 28 28Copyright © 2012 – Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
  • Wrap Up & Discussion • Final Summary – Real-World Data Governance – Artifacts to Enable Data Governance – Thank You for Attending this Webinar • Real-World Data Governance – Scheduled Webinars – February 16: The Role of Meta-Data in Data Governance – March 15: Non-Invasive Data Governance – The Practical Approach – Visit Dataversity.Com for More Information 29 29Copyright © 2012 – Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
  • Wrap Up & Discussion • Robert S. Seiner KIK Consulting & Educational Services – KIKconsulting.com The Data Administration Newsletter - TDAN.com Post Office Box 112571, Pittsburgh, Pennsylvania 15241 412.220.9643, 412.220.9644 (Fax) rseiner@kikconsulting.com, rseiner@tdan.com 30 30Copyright © 2012 – Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com