Transparencies for Chapter 13
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Transparencies for Chapter 13

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Transparencies for Chapter 13 Transparencies for Chapter 13 Presentation Transcript

  • Chapter 13 Organizing Information System Resources
    • MIS Department
    • Centralization and Decentralization
    • Outsourcing Computer Facilities and Services
      • I. MIS Department
      • 1. Basic Roles of MIS Department (p.510)
      • Hardware acquisition and support
      • Software acquisition and support
      • Network support
      • Software development
      • Support end-user development
      • Corporate Computing Standards
      • Data and Database Administrator
      • Security
      • Advocacy roles
      • Hardware acquisition and support
        • Purchase, test, deliver and setup computers
        • Fix or replace computers
        • Routine maintenance
      • Software acquisition and support
        • Purchase and install
        • User training and support
        • Upgrade
      • Network Support
        • Wired and wireless
        • Connections to Internet
        • Network Security
      • Software development
        • MIS development team leader
        • Select and schedule MIS projects
        • Monitor progress
      • Support end-user development
        • Training and help desk
        • Simple one-user system grows into large multiple-user system (security, accuracy and so on)
      • Set corporate data standards: data, files, software, hardware and hardware connections
      • Data and data administration
        • maintain and monitor performance of database
        • Provide data integrity and security control
        • Data backup and recovery
      • Security
        • Policies
        • Control and monitor
      • Advocacy roles: present benefits and strategic use of MIS.
      • 2. MIS Jobs (p.516)
      • Management: CIS/VP, Director
      • Business oriented: system analyst
      • Technical positions: network administrator, database administrator, telecommunication specialist, programmer
      • Entry-level: help desk, PC technician
      • II. Centralization or Decentralization? (p.519)
      • 1. Hardware
      • Centralizing hardware
        • Share hardware such as large computer, printer and so on.
        • Less duplication of hardware, software, data and MIS personnel.
        • More efficient use of hardware
        • User access control
      • Decentralizing hardware
        • Price ($50,000 per MIPS vs.. $50 per MIPS)
        • Avoid total breakdown
        • Personalized equipment
      • 2. Software
      • Centralizing software
        • Standardization and compatibility
        • Easier to install and upgrade
        • A certain number of licenses shared by more users
        • Buying discount
      • Decentralizing software
        • Speed
        • Flexible to requirement of users
      • 3. Data
      • Centralizing data
        • Easy to share data (concurrent access, data integrity, security control and monitoring access and usage)
        • Easy to backup and recover
      • Decentralizing data
        • Faster data access (sometimes through data replication)
        • Complete control of own data
        • Easy access since users know what data they have and where data is located.
      • 4. Personnel
      • Centralizing personnel
        • Group of specialized MIS personnel
        • Ease of recruitment and training
        • Professional career and promotion
        • Easy to monitor MIS cost
      • Decentralizing personnel
        • Faster response to users’ needs
        • Better understanding of users’ needs
        • Better communication to users
        • Different career path
      • 5. Client/Server model combines both
      • Items on server tend to be centralized and gain efficiencies from large scale of operation
      • Items on client tend to be decentralized and flexibility
      • III. Outsourcing Computer Facilities and Services
      • (p.517)
      • Advantages
        • Professional development teams
        • Minimize management of IT development issues
        • Easy to control costs
      • Disadvantages
        • Possible loss of control
        • Security issues
        • Who identify long-term competitive advantages
        • Possible higher costs: your cost + profit margin