1.How many database instances do you need to support? What version (s) of Oracle
       will be supported?
               ...
Upcoming SlideShare
Loading in...5
×

Remote DBA Program

161

Published on

0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total Views
161
On Slideshare
0
From Embeds
0
Number of Embeds
0
Actions
Shares
0
Downloads
1
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

Transcript of "Remote DBA Program"

  1. 1. 1.How many database instances do you need to support? What version (s) of Oracle will be supported? Remote DBA Program 2. W hat type of secure external access to the Oracle database servers will be provided? 3. Do you possess a valid Oracle CSI number for access to O racle Technical Support? 4. Do you have test instances that are an accurate representation of production? Will test database need support? 5. Is there a Change Management procedure in place for Production databases? 6. W ill remote support have pre-approved production changes? -- This will involve any changes to objects owned by the oracle user. -- Example: Schema, scheduled jobs, initialization parameters, tablespaces..... 7. W ill this be 100% remote Oracle database administration support for your company? -- Includes 24x7 access to remote DBA staff 8. Are there any on-site O racle DBA 's currently in p lace? 19. Is there any High Availiblity technolog y or Fail-over technology? ( RAC or Data Guard) 9. W ill there be any O racle RAC systems? 20. Any Oracle Data Warehouse? 10. W hat type of backup solutions are currently being utilized? · Business Intelligence? RMAN? Exports? · Oracle Advance Replication? 11. Is there any implementation with A SM? 21. Do you require Full Datab ase Outsourcing or Off Hours supp ort? 12. W hat is the procedure followed to apply CPU patches? 21. What type of Operating Systems does the Oracle d atabases interact with? 13. Any p lans for new installations? · Upgrades? · Migrations? Standard Services Performed by iAppSys remote DBA: · Configuration changes? 14. Is there any monitoring or administration using ·REVIEW of the Oracle database config Oracle Enterprise Manager? G rid Control? ·Installation of AWR statistics, ASH SQL reports, ·ADDM reports and other statistics collections 15. Any d ocumentation for Disaster recovery analysis or testing? ·Hourly, Daily, and Weekly Health Checks 16. W hat are the current SLA's for custo mers? ·Identification of bottlenecks: SQL, Memory, CPU, I/O ·Identification/resolve of all Oracle alert log messages 17. Rate the top five categoies: ·Quick emergency support for all production database issues - Database A vailability ·User and security management - Backup and Recovery ·Oracle SQL Tuning - Proactive Database Monitoring - Problem Management ·Implementing self-tuning database mechanisms - Change Management ·Implementing new database features - Quality Management - SOX and HIPAA compliance 18. Are there any non-Oracle technologies being used with the O racle database (Veritas Clusting)? 19. Is there any High A vailability technology or Fail-over technology? ( RAC or D ata Guard)

×