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Professional Qualifications.doc

  1. 1. Professional Profile MICHAEL RADOJKOVIC Michael is a skilled IT Professional with 8 years experience in the Computing Industry. He has had experience in Systems Administration, Systems Development, Business Process, Support and Desktop Design and Delivery. Michael has developed and proven skills in Lotus Notes, working in both Development and Administration streams. He has R5 Certified Lotus Professional and Specialist Qualifications along with supporting skills in Windows 98, NT and 2000 environment installation, maintenance, support and administration. Michael has high motivation in whatever he undertakes and looks to deliver high quality and thorough results in whatever task is performed.
  2. 2. MICHAEL RADOJKOVIC PROFESSIONAL PROFILE PERSONAL DETAILS Name Michael Radojkovic Industry Experience: Since 1995 PROFESSIONAL QUALIFICATIONS Certified Lotus Specialist (CLS) - Development R4.5 Certified Lotus Professional (CLP) - Administration R4.5 Certified Lotus Specialist (CLS) - Development R5 Certified Lotus Professional (CLP) - Administration R5 KEY PROFESSIONAL COMPETENCIES Technical Management System Administration Technical Team Leadership System Analysis Operations Management System Development People Management System Design Team Building System Support Business Process Re-engineering User Interface Design Software Development System Implementation Programming Technical Writer Database Administration Technical Trainer Data Conversion Help Desk Change Management Documentation Design Architecture April 2004 Page 2
  3. 3. MICHAEL RADOJKOVIC PROFESSIONAL PROFILE KEY TECHNICAL COMPETENCIES Platforms/Environments Rating Rating Scale Windows NT/2000 9 10. In depth expert knowledge and a high level of proficiency – able to Windows 95/98 9 provide specialist advice, insight or technical expertise TCP/IP 8 9. Comprehensive understanding, knowledge and proficiency 8. Strong working knowledge and understanding Databases Rating 7. Sound knowledge, some practical MS Access 6 experience 6. Trained, low level experience Lotus Notes 9 **Please note: Dialog employs only professional consultants Level 6 and Lotus Domino 9 above Lotus Domino.Doc 6 Lotus Script 9 Web/Open Systems Rating Netscape Composer 6 Macromedia Dreamweaver 7 PC & Desktop Products Rating Microsoft Office Suite 9 ______________ AREAS OF EXPERTISE Executive Information Systems Object Oriented Development Management Reporting ______________ MAJOR INDUSTRY EXPERIENCE Government Systems Federal/State Health and Community Services Local Government/Council Wholesale Trade Education ______________ April 2004 Page 3
  4. 4. MICHAEL RADOJKOVIC PROFESSIONAL PROFILE EMPLOYMENT HISTORY Dialog IT Consultant July 2003 - Present IP Australia (Intellectual Property) Lotus Notes Administrator/Developer Mar 1999 - July 2003 Acting Executive Level 1 – Desktop Team Leader June 2002 - July 2002 Acting Executive Level 1 – Lotus Notes Team Leader Sept 2000 - March 2001 MicroHelp Computers and Communications Business Process Specialist/Lotus Notes Feb 1998 - Mar 1999 Development Customer Service Representative Aug 1997 - Feb 1998 ACT Library Service – Dickson Library Administration Officer Class 1 Feb 1996 - Aug 1997 ACT Library Service – Belconnen Library Administration Officer Class 2 – Reserves Officer April 1997 - July 1997 EDC Consulting IT Systems Installation Assistant and Support July 1995 - July 1996 ______________ PROFESSIONAL TRAINING Domino R5 Application Security and Workflow 2001 Transitioning a Domino Infrastructure to R5 2000 Domino System Administration Update to R5 2000 Domino Applications Administration for Domino/Notes 4.5/4.6 2000 System Administration 2 for Domino/Notes 4.5/4.6 1999 System Administration 1 for Domino/Notes 4.5/4.6 1999 Application Development 2 for Domino/Notes 4.5/4.6 1998 Application Development 1 for Domino/Notes 4.5/4.6 1998 Certificate in Micro-Computing Technology – Computer Power Training Institute 1995 - 1997 April 2004 Page 4
  5. 5. MICHAEL RADOJKOVIC PROFESSIONAL PROFILE PROFESSIONAL EXPERIENCE Dialog IT July 2003 - Present Consultant  Involved in the Application Development of a large Multi-database Lotus Notes System, primarily using LotusScript.  Building of Web interfaces to Lotus Notes Applications.  Building and working with an Oracle backend using real-time and scheduled replication  Provide Administration support to the on-site team of Consultants  Provide Production Support for existing Systems.  Writing Technical and Administrative documentation for systems and functionality built.  Communicating with clients to determine needs and functionality required. IP Australia March 1999 - July 2003 Information Technology Officer Grade 2 – Network Services Lotus Notes Administrator/Developer  Working in a Lotus Domino environment with 10 Local and remote Domino Servers  Providing service for 850+ clients  Application Development and support for all Lotus Notes Applications  Use of Lotus Script, Formula Language and API's for coding in Applications  Project planning and consultation with Business Units when developing new Lotus applications.  Representing and encouraging the use of Lotus Notes as an application platform  Maintenance on all existing database including enhancements and bug fixes  Design of workflow and processes within Lotus Notes to solve daily tasks  Installing and certifying new Lotus Notes software  Registering and certifying new users to the environment  Ensuring and maintaining replication between all servers  Monitoring and reporting on mail traffic throughout the organisation  Server security through ACL's and certificates  Third Level Help Desk calls and problem resolution for clients  Research and Development in new versions of Lotus Notes software  Upgrading to new versions of the Lotus Notes/Domino software  Leading or participating in projects undertaken by the Desktop team or IT Section  Work in small team (5-6 people) in supporting the Desktop environment  Development of patches and installation packages  Documentation of methods, processes and technical work  Support and Installation of Citrix Metaframe environment. Acting Executive Level 1 – Desktop Team Leader June 2002 - July 2002  Supervise and manage a team of Desktop Engineers.  High pressure project co-ordination with short deadlines.  Liase with Management on progress of projects and everyday responsibilities  Use of the PRINCE 2 Project Management Methodology April 2004 Page 5
  6. 6. MICHAEL RADOJKOVIC PROFESSIONAL PROFILE Acting Executive Level 1 – Lotus Notes Team Leader Sept 2000- Mar 2001  Supervise and manage a small team of Lotus Notes Administrators and Developers  Co-ordinate direction, work requests and future plans for Lotus Notes environment  Manage projects, including migration from R4.5 to R5 Lotus Notes Environment  Submitting budget and costing papers for financial reporting.  Liase with Management on progress of projects and everyday responsibilities  Use of the PRINCE 2 Project Management Methodology ______________ MicroHelp Computers and Communications Feb 1998 - March 1999 Business Process Specialist/Lotus Notes Developer  Development of a Employees Lotus Notes application for the NSW Police Service  Development of a Meetings and Minutes Lotus Notes application for the NSW Police Service  Development of Lotus Notes and Windows NT Training materials for the NSW Police Service and Medibank Private  One-on-one training in Lotus Notes and Windows NT with Medibank Private State Managers  Record Management System data conversions using Lotus Notes applications.  Involvement in submitting tenders containing Lotus Notes solutions  One-on-one and Classroom training in Tower Software’s TRIM Records Management System  Development of training materials in TRIM.  Working with a team of IT professionals involved in Records Management solutions titled the ‘Records Management Competency Centre’ Customer Service Representative Aug 1997 - Feb 1998  Constant contact with clients and suppliers in ensuring customer satisfaction and renewable business  Maintaining customer relationships through 'meeting and greeting' as well as involvement and organisation of functions.  Keep up to date with new and future technologies  Promote products to decision-makers and Management ______________ EDC Consulting July 1995 - July 1996 IT Systems Installation Assistant and Support  PC Support for Novell and Windows based networks with up to 15 workstations.  Network Configuration including cabling.  Installation, training and support of home users PC's  Help Desk support for clients including on-site visits. April 2004 Page 6
  7. 7. MICHAEL RADOJKOVIC PROFESSIONAL PROFILE ______________ ACT Library Service Feb 1996 - July 1997 Administrative Officer Class 1 & 2  Constant contact with public for borrowing or enquiries  Team-work dependencies and support.  Intimate knowledge of Library 'Book Plus' system including help with testing versions and reporting bugs.  Training of staff and public in use of computers and library systems  Writing of manuals and information brochures on use of computers in library service ______________ April 2004 Page 7