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  • The agenda we have put together for our meeting is as follows: 1. First I want to review our understanding on the business fit we see between your business and learning objectives and the Docent strategy and solution. 2. Second I want to describe to you Docent’s strategy, vision, and value proposition for your business. 3. I will then drill-down in a little more detail on the Docent product positioning, key capabilities, architecture, and advantages. This section concludes with a review of the technical fit we see between your requirements and our solution capabilities. 4. I will then focus on our ability to execute on the proposed solution with a discussion of our professional services methodology and implementation options. We can discuss case studies which highlight the ROI we have delivered for companies in your industry 5. Finally, I would like to conclude by proposing some specific next steps to move our relationship forward.
  • Transcript

    • 1. Docent, Inc. 2444 Charleston Boulevard Mountain View, CA 94042 www.Docent.com ISECON ‘2000: IT Education The Need, Challenge and Importance
    • 2. Agenda
      • The IT Workforce
      • Most In Demand Jobs
      • Job Skills Needed
      • How To Acquire
      • The Role of Education
    • 3. The Survey
      • Commissioned by the ITAA
      • Large and Comprehensive
      • The Results
        • Based on Over 700 Phone Calls
        • Represents 1 of 70 IT Companies
        • Represents 1 of 600 Non-IT Companies
      • No Government, Not For-Profit or Small Companies
    • 4. The Survey
      • Uses New Job Clusters
      • Developed by the Northwest Center For Emerging Technologies
        • Programmer/Software Developer
        • Database Administrator/Developer
        • Web Administrator
        • Network Systems Specialist
        • Enterprise IS Integrator
        • Interactive Digital Media Specialist
        • Computer Systems Support Representative
    • 5. The IT Workforce
      • IT Workforce - 10 million workers
        • IT Companies - 957,106 employees
        • Non-IT Companies - 9,052,397
      • New Jobs in ‘2000 - 1.6 million
      • Unfilled Positions - 843,328
      • Regional Demand and Need
        • Midwest - Largest Demand
        • Small Non-IT Firms - Highest Need
        • IT Companies - More Aggregate Demand
      Source: ITAA
    • 6. The Workforce Shortage - The Companies Perspective
      • The Largest Problem
      • Aggressive Recruiting
      • Referral Programs
      • Change Job Descriptions
      • Outreach Programs
    • 7. The Workforce Shortage - Coping Strategies
      • HB1 Visas
      • Outsource Work
      • Intern Programs
      • Referral Programs
      • Shift Work to Other Employees
      • Job Retraining
      • Job Sharing
    • 8. The Most In Demand Jobs
      • Technical Support
      • Required Skills
        • Troubleshooting (97%)
        • Customer Service (91%)
        • Installation Support (82%)
        • Systems Operations (67%)
      • Web Related Talents (13%)
      • Technical Support and Network Administration
        • Represent 50% of all jobs
      • DB Developers and Software Engineers
        • Represent 20% of new IT positions
      Source: ITAA
    • 9. Skills Workers Need
      • Knowledge Base in Relevant Area (62%)
      • Hands-on Experience (47%)
      • Soft Skills
        • Communication Skills
        • Problem Solving
        • Teamwork
        • Flexibility & Adaptability
      • Largest Skills Gap
        • Enterprise Systems Integration
        • Web Development Positions
      Source: ITAA
    • 10. Best Way to Acquire Skills
      • Four Year Colleges & Private Technical Institutes
        • Highest rated
        • Database Development and Engineering
      • Short Courses and Seminars
        • Web Development Skills
      • Private Technical Institutes
        • Database Development
        • Analysis Skills
        • Administration Capabilities
      • Certification
        • Database Development and Engineering
      Source: ITAA
    • 11. Four-Year Colleges and Universities
      • Effective Skills Development
      • Well Rounded Education
      • Discipline and Commitment
      • Areas of Improvement
        • Current Curriculum
        • Sufficient Hands-on Experience
        • Curriculum Match Businesses Needs
        • Communications and Interpersonal Skills
      Source: ITAA
    • 12. Private Schools
      • Second Most Effective
        • Specific Skills
        • Fewer Unnecessary Classes
        • Sufficient Hands-on Experience
      • Areas of Improvement
        • Wider Variety of Topics
        • Higher Level
        • More Hands-on Experience
        • More Thorough Training
      Source: ITAA
    • 13. Community Colleges
      • Fourth Most Effective
      • More Focus on Specific Skills
      • Fewer Extraneous Classes
      • More Time with Instructors
      • Level of Instruction
      • Areas of Improvement
        • Update Curriculum
        • More Hands-on Experience
        • More Internship Programs
      Source: ITAA
    • 14. Trends
      • Focus on eLearning
        • K-12
        • Institutions
        • Corporations
        • Government
        • Analysts
        • The Big 5
      • Shift Towards eCommerce
      • Market Consolidation
    • 15. Suggestions
      • Work Closely with Industry
        • Internships
        • Case Studies
        • Update Your Curriculum
        • Student Projects
        • Speakers
        • Use Their Training Materials
        • Grant Programs
      • Work with Associations
    • 16. ©2000 Docent, Inc. All Rights Reserved Worldwide. [email_address] Questions

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