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  • Mungai Andrew Gichuho B.Ed Hons. (Kenyatta); PGD Computer Science (Nairobi); MSc. Information Systems (Nairobi); PhD Student Computer Science (Nairobi) _________________________________________________________________________________________________________________________ 1. Personal Information Name: Mungai Andrew Gichuho Address: Office G17, ICT/SCI Building, Chiromo Campus, University of Nairobi, P. O. Box 30197 00200, Nairobi, Kenya Email: mungai@uonbi.ac.ke Telephone: 254 20 444 7870 Fax: 254 20 444 7870 Cell: 254 722 624929 Age: 34 Years old (born 28th February 1972) Gender: Male Marital Status: Married (with two children) 2. Education - Academic a) Doctor of Philosophy in Computer Science, August 2003 to Present, (University of Nairobi, Kenya & University of Paderborn, Germany): Research and Thesis Dissertation: Asynchronous Distributed Knowledge Spaces - Increasing Access to Higher Education in Kenya b) Master of Science (Information Systems), January 2000 to December 2001, (University of Nairobi, Kenya): Management information systems/ information technology and society/ computer security/ database systems/ artificial intelligence/ computer architectures/ data communications and computer networks/ information systems management/ software engineering/ information systems analysis and design/ operating systems/ foundation mathematics and computer science/ research methodology Research Project & Thesis: Computer Simulation Model for the Growth of HIV-AIDS Infection (Developed the National HIV-AIDS Databank and collected actual data, developed computer based model for HIV-AIDS growth of infection and validated with recommendations) c) Postgraduate Diploma in Computer Science, October 1997 to October 1998, (University of Nairobi, Kenya): Data structures and algorithms/ database systems/ computer technology/ information systems management/ parallel processing and distributed systems/ information systems analysis and design/ object-oriented programming Research Project: Developed framework for Solution of the Y2K Millennium Bug in Kenya (National research on awareness; assessment; program and project management; renovation issues; test and validation; and implementation and legal ramifications of Year 2000 issues in Kenya) d) Bachelor of Education (Mathematics and Business Studies), March 1992 to August 1996, (Kenyatta University, Kenya): Computer programming (FORTRAN/ Pascal /Basic)/ computer application packages/ database management systems/ introduction to computer systems/ data structures and algorithms/ systems development and design e) Kenya Certificate of Secondary Education, January 1987 to December 1990, (Kabaa High School, Kenya)
  • Mungai Andrew Gichuho 3. Education – Professional and Technical Training a) Customer Care Training, Steadman Trains Limited, November 2005 b) Compaq Tru64 Unix V5.0 Professional Courses, March 2001 (Global Knowledge Network Inc., London, UK): Advanced File System (AdvFS), Logical Storage Manager (LSM) and Raid/ Tru64cluster Server Configuration/ Performance Management/ System Administration c) Postgraduate Computer PC Server Systems Designer (A) Course, April to August 1999, (Okinawa International Centre, Japan): PC dB operation and administration/ server database programming/ network Os fundamentals/ PC database definition/ client application programming/ PC database usage/ LAN design introduction/ client/server system introduction/ test techniques/ access usage/ structured analysis and design/ PC networking functions/ LAN installation/ C programming/ presentation training/ database systems design/ structured analysis and design/ data communication systems/ project management/ security/ GroupWare introduction/ object oriented programming outline/ case introduction d) Computer Operations Course, April to July 1996, (Kenyatta University Computer Centre, Kenya): Introduction to microcomputer systems and MSDOS/ word-processing/ spreadsheet/ database management systems (dbase) and practicals 4. Employment History a) Acting Deputy Manager, University ICT User Support & Hardware Maintenance; University ICT Centre; Jan 2005 – present (Departmental Arrangement) • Carry out the duties of:  Manager, University ICT User Support and Hardware Maintenance (Vacant)  Deputy Manager, University ICT User Support (Vacant)  Chief ICT Officer (College OIC), College of Biological and Physical Sciences (Vacant) • Strategic and General User Support Service  Head of University ICT User Support Section; and Member of ICT Centre Management Team  Development, implementation, enforcement and review of University ICT Strategy; Policy; Standards; Operational Plans; Budgets; and Procurement Plans  Development, implementation, enforcement and review of the User Support and Hardware Maintenance Policy and Standards  Provide coordination and consultancy point for ICT Strategy in College Academic and Management Boards; and related meetings and committees  Manage and supervise related University ICT projects, resources and services  Provide users with liaison interface (escalation point) to the greater ICT Centre cloud  Communicate relevant User Support and Hardware Maintenance information to users  Supervise the personnel of the User Support Section (All Campus ICT Units)  Design and manage procedures, systems and activities of the User Support Section  Manage and administrate the ICT Internship programme  Carry out other duties assigned by the Director ICT Center • Network Support Service  Assist users in requirements development  Initial survey; network design and technical specifications  Proposal development with BOQ and Budgetary guide
  • Mungai Andrew Gichuho  Preparation of tender documents  Services and material acquisition  Implementation and testing • PC and User Peripheral Service  Provide guidance on ICT hardware, software and services specifications and acquisition  Installation, configuration and support of personal computers, software and user peripherals (hardware; OS; drivers; and standard applications)  Configuration for access of network services (anti-virus; OS updates; Internet; email; MIS)  Diagnostics and troubleshooting • Hardware Maintenance Service  Assist users with operation of Warranty and Guarantee  Creation and equipping (tools) of ICT hardware maintenance workshops  Acquisition of spares and parts  ICT hardware repairs and upgrades (internally and/or escalated) • ICT Staff Professional Training Service  Continuously survey to identify user support and hardware maintenance professional skills requirements and inadequacies within ICT Centre personnel  Source for training and funding opportunities • Basic ICT User Training Service  Continuously survey to identify ICT user skills requirements and inadequacies  Develop training curriculum; course materials; training schedules and identify training facility  Make trainers and training facilities available; carry out the training; examine & test trainees; and award standardized certification  Make updated user training materials available online via ICT website • Operationalization of ICT Projects  Assist the University Network Section and users with technical and logistical support in implementation and operation of Network Services  Assist the University MIS Section and users with technical and logistical support in implementation and operation of MIS services  Assist the University E-learning Section and users with technical and logistical support in implementation and operation of E-learning services • Systems Maintenance  Well-developed skills in systems installation and maintenance, including the configuration, repair, and replacement of internal and external components of network devices including Routers, DTU/NTUs, Switches, Servers and PCs - motherboards, processors, memory, video cards, modems, NICs, sound cards, IDE hard drives, floppy drives, CD-ROM drives, CD-RW drives, IOS and SCSI tape drives  Ten years' experience providing services and end-user support for Microsoft Office Suite, Outlook Express, Internet Explorer, Netscape, Microsoft Project, Corel WordPerfect, Adobe PhotoShop, FileMaker Pro, Oracle, dbase, access, Borland C++, Pascal, Fortran, SQL, and Lisp. b) University Network Specialist and Engineer; Institute of Computer Science and University ICT Centre; Oct 1999 – Dec 2004 (Departmental Arrangement) • ICT Function Strategic Management Instrumental in development and implementation of the University of Nairobi ICT Centre as a fully fledged ICT function of the University: Developed the relevant University Statutes; Strategic, Policy, Standards; Operational Plans; Organisation Structure and Job Descriptions; Budgetary Requirements; and made presentations to University Management
  • Mungai Andrew Gichuho • Network Infrastructure Development Pioneered and provided leadership in planning for and implementing ICT infrastructure in all University campuses and remote locations; interconnecting these campuses into one integrated network; and introducing Internet in all Campuses of the University.  Planning and implementation of a number of projects on physical ICT infrastructure development in Chiromo, Main and all the other campuses, including the various links to the University backbone network  More than six years of experience development, management and administration of complex Ethernet local area networks; gigabit fibre-based campus backbones; commercial (PSTN) leased lines; wireless inter-campus infrastructure; & shared satellite-based Internet connection for eight (8) University campuses with approximately 3,500 network nodes  Assumed total responsibility for analysis of network needs, design of network architecture, supervision of implementation, security, communications, software applications, electronic mail, printing services, outside communication links, UPS service, software license administration, file services, backup services and documentation (including cabling layouts) for most University Campuses  Specific Tasks Included: Designing, installing, and ensuring viability of Ethernet network with Structured Cabling; and fiber-optic backbones (FDDI ring and Gigabit Ethernets); Survey and design for LANs and WAN; Prepare technical specifications and request for quotations; Wrote many tender documents for developing and managing the University of Nairobi computer network, led many technical evaluation teams and managed most of the projects; Guide vendor and suppliers in site surveys; Tender and quotation evaluation and award recommendation; Project management: implementation and installation of LAN and network equipment; Application and follow-up for leased line connectivity; Procurement and installation of leased line equipment • Project Management More than six years' experience managing multiple field projects (WAN/ LAN implementation) simultaneously and resolving complex technical problems. Skilled in establishing and maintaining resource-loaded cost/ schedule baselines, detailed cost estimates, and cost - schedule variances. Authored or coauthored technical documents, including RFPs, RFQs, and scopes of work, site characterization work plans, and after-action reports. Recruited and supervised project teams (employees and subcontractors)  Project Manager, Implementation of Kikuyu Campus (CEES) ICT Infrastructure and Network Services, 2003 - To date  Project Manager, Implementation of University Health Services (UHS) ICT Infrastructure and Network Services, 2003 – 2005  Project Manager, Implementation of Upper Kabete Campus (CAVS) ICT Infrastructure and Network Services, 2002 -2004  Project Manager, Implementation of Kenyatta Campus (CHS) ICT Infrastructure and Network Services, 2003 - 2004  Project Manager, Implementation of BIOEARN ICT Infrastructure and Network Services, October 2002  Project Manager, Implementation of Lower Kabete Campus ICT Infrastructure and Network Services, 2001 • Technical Administration Provision of and administration of Network Services including Windows 2000/ NT4/ 98/ 95/ file/ print/ Web/ domain/ workstation services/ print/ Digital UNIX 4.0/ 5.1 (for DEC-ALPHA)/ DNS/ e-mail/ Web services/ SDSL/ dial-up Internet access, and public-to-private IP addressing implementation. NT domain administrator; Compaq Tru64 Unix administrator; Network servers and equipment management; (Specification/ procurement/ installation/ configuration/ administration/ support); Network study/ research and improvement recommendation; and Troubleshooting network problems)
  • Mungai Andrew Gichuho c) Chief Systems Analyst; Institute of Computer Science, University of Nairobi, September 1998 to September 1999 • Y2K researcher and University advisor Developed framework for gauging Y2K readiness of the University and the country; Seconded to the National Y2K Committee; Carried out survey based assessment of University Y2K readiness with relevant recommendations • University of Nairobi Webmaster Developed framework for design of University of Nairobi Website (Intended Use; Ease of Use; Applied Technology; and Content Management); Designed first University of Nairobi Website; Collected data and information for online content development; Recommended and used various technologies to develop and host website • Oracle Database Administration Planned, designed, created, maintained and configured University Oracle system databases and designer/developer client-ends, with support and administration of users, designed backup strategy and performed backups, recovered databases. Advanced skills in diagnostics, troubleshooting, optimization and performance tuning • Procurement and distribution tasks Technical specification, quotation, and evaluation for PC procurement; Receive PC consignments, liaise with vendor on delivery issues; Installation/ configuration of OS and application software; Delivery to users and allocation • Represent University of Nairobi at Kenya Bureau of Standards (IT Industrial Standards Committee): Review, research and recommend on proposed IT standards; Attend KBS-ISC meetings for review and voting/ passing of standards for national Gazettement • Personal Capacity related to Responsibilities: Attend seminars, workshops, conferences and exhibitions/ EXPO's related to IT and telecommunications to update knowledge, identify improvement opportunities; Read widely and subscribe to (books, internet and magazines) to gain knowledge and enhance skills; Download/ install/ tryout network management freeware; Seek for study opportunities within and without. d) Part-time Lecturer - School of Computing and Informatics & Department of Physics, University of Nairobi, August 1999 to Present:  Preparation of course outlines, schemes of work, and lessons plans,  Preparation of course material and teaching aids  Teaching of Computer Networks, Data Communications, and Distributed Systems Courses  Design, preparation and supervision of Computer Laboratory Work  Design, preparation and administration of term papers  Setting, marking and scoring of assignments, continuous assessment tests and University examinations  Assist with supervision for Master of Science students  Management of student records, student counseling, parent advisor and general administration  ICT User support for students, and staff
  • Mungai Andrew Gichuho 5. Academic Publications a) Gichuho, M. A., Hampel, T., 2005: E-Learning in Kenya – Asynchronous Distributed Knowledge Spaces for Teacher Education: In Proc. of Site 2005 - Society for Information Technology and Teacher Education, 16th International Conference, Charlottesville (Va.), USA, Association for the Advancement of Computing in Education 2005, pg. 3591 – 3598 b) Gichuho, M. A., Hampel, T., 2005: Increasing Access to Higher Education in Kenya: In Proc. of Kenya DAAD Scholars Association International Conference, “Re-invigorating the University Mandate in a Globalizing Environment: Challenges, Obstacles and Way Forward”, on May 26th – 27th, 2005 at Kenyatta University, Nairobi, Kenya, pg. 142 - 158 c) Gichuho, M. A., Hampel, T., 2005: Asynchronous Distributed Knowledge Spaces and Cultural Nuances: : In Proc. Human Computer Interface (HCI) International Conference 2005, on July 22nd – 27th, 2005 in Las Vegas, Nevada, USA d) Gichuho, M. A., 2002: Computer Simulation for Growth of Infection Model: presented at the 4th Annual Symposium of the VLIR-IUC-UoN Project on April 8th – 12th , 2002, in Mombasa, Kenya e) Gichuho, M. A., 2001: Computer Simulation Model for the Growth of the HIV-AIDS Infection: Master of Science in Information Systems research thesis, December 2001 f) Gichuho, M. A., 1998: The Millennium Bug – An Insight: Postgraduate Diploma in Computer Science research thesis, October 1998 6. Management and Technical Reports 1) Tender for the Design and Implementation of CHS Phase II ICT Infrastructure, December 2005 2) Proposal for Implementation of CHS Phase II ICT Infrastructure and Network Services, Dec 2005 3) Report on the Use of ICT at the University of Nairobi, June 2005 4) University ICT Operational Plan and Budget 2005 – 2010, 2005 5) University of Nairobi, University ICT Strategic Plan 2005 – 2010, 2005 6) University of Nairobi, Administrative and Finance Division, Strategic Plan 2005 – 2010, 2005 7) University of Nairobi Strategic Plan 2005 – 2010, 2005 8) A SmartCard Initiative for University of Nairobi Staff Services, DVC (A&F), July 2005 9) Proposal for Professional Technical Training (N+) for University ICT Centre Personnel, July 2005 10) Proposal for Basic ICT Training for University of Nairobi Personnel, January 2005 11) Proposal for Implementation of Kiganjo Kenya Police College ICT Infrastructure and Network Services, 2005 12) Proposal for Creation of the University ICT User Support and Hardware Maintenance Function, December 2004  University ICT User Support and Hardware Maintenance Mandate  Staff Establishment, Job Descriptions and Deployment for University ICT User Support and Hardware Maintenance Services  University ICT User Support and Hardware Maintenance Policy and Standards  University ICT User Support and Hardware Maintenance Operational Plan and Budget 2005 -2010 13) A SmartCard Initiative for University of Nairobi Student Welfare Services, November 2003 14) Tender Document for the Design and Implementation of Upper Kabete Campus ICT Infrastructure, October 2003 15) Tender Document for the Design and Implementation of Kikuyu Campus ICT Infrastructure, October 2003 16) Proposal for Implementation of University Inter-Campus Wireless Connectivity, January 2003 17) Proposal for Implementation of CEES ICT Infrastructure and Network Services, December 2002 18) Proposal for Implementation of BIOEARN ICT Infrastructure and Network Services, October 2002 19) Proposal for Implementation of Kenya National Council of Science and Technology ICT Infrastructure and Network Services, October 2002 20) Status Report on the University Telephone Section with view for Merger with University ICT Services, August 2002 21) Proposal for Operationalization of the University ICT Internship Service, August 2002 22) Proposal for Implementation of University Power Back-up Solution for the Main Campus Network Operations Centre, July 2002 23) Proposal for Implementation of Upper Kabete Campus ICT Infrastructure and Network Services,
  • Mungai Andrew Gichuho January 2002 24) Proposal for the Implementation of the University Voice Over IP (VoIP) Service, December 2000 25) Proposal for Implementation of University Digital Inter-Campus Leased Line Connectivity, June 2000 26) Proposal for Professional Technical Training for University Network Staff, December 2000 27) Tender Document for the Design and Implementation of Lower Kabete Campus ICT Infrastructure, September 2000 28) Proposal for Implementation of Lower Kabete Campus ICT Infrastructure and Network Services, September 2000 29) Proposal for Implementation of University PSTN Dial-Up Service, June 2000 30) Proposal for the University of Nairobi Website, 1999 31) Proposal for University of Nairobi Network IP Addressing Scheme , August 1999 32) Proposal for Creation of an Independent University of Nairobi ICT Function, January 1999  University ICT Strategic Plan  Staff Establishment and Job Descriptions for University ICT Services  University ICT Policy and Standards  University ICT Operational Plan and Budget  University ICT Performance Targets 33) Assessment of Year 2000 (Y2K) Readiness for the University of Nairobi, 1999 7. Honours and Awards • Awarded 2003 – 2007 PhD Study Tuition Fees Waiver by University of Nairobi for study at the University of Nairobi • Awarded 2005/2006/2007 DAAD Ph.D. Research Scholarship for study at the University of Nairobi in Kenya - German Government • Certificate of Participation – “Customer Care Training Seminar”, Steadman Trains Limited, November 2005 • Visiting Research Assistant, University of Paderborn (UPB) – Paderborn, Germany, June to November 2004 • Visiting Research Assistant, Vrije Universiteit Brussel (VUB) – Brussels, Belgium, January to March 2004 • Certificate of Attendance – “Research Methods Workshop”, The Open-Learning Project, Kenya- Belgium VLIR Programme, November 2003 • Awarded 2003 VLIR Ph.D. Scholarship for study at the University of Nairobi in Kenya - Belgium Government • Awarded 2003 DAAD (Deutscher Akademischer Austausch Dienst) Partial Ph.D. Research Grant for study at the University of Nairobi in Kenya - German Government • Awarded 2001 VLIR Professional Course Scholarship for study at the Global International College in UK - Belgium Government • Awarded 2000 VLIR MSc. Scholarship for study at the University of Nairobi in Kenya - Belgium Government • Awarded 1999 JICA (Japanese International Cooperation Agency) Professional Course Scholarship for Postgraduate Certificate studies at the Okinawa International Centre in Japan - Japanese Government • Certificate of Professional Development, Technical Support Services for “Legal Issues and the Year 2000 Computer Crisis”, June 1998 • Awarded 1997/98 Data Centre Prize for Best Postgraduate Student (Computer Science) at University of Nairobi • Awarded 1992 HELB (Higher Education Loans Board) grant for undergraduate studies at the Kenyatta University in Kenya - Kenya Government 8. Personal Leisure Interests Personal computing, philosophy, past civilizations, religion and education Chess, Ping-Pong, swimming and scrabble Novel reading, music, traveling and movies
  • Mungai Andrew Gichuho 9. Referees Professor Timothy Mwololo Waema, School of Computing and Informatics, University of Nairobi, P. O. Box 30197, Nairobi, Kenya - waema@uonbi.ac.ke Dr. Elijah Isanda Omwenga, Director, University ICT Centre, University of Nairobi, P. O. Box 30197, Nairobi, Kenya – eomwenga@uonbi.ac.ke Professor Henry W. Mutoro, Principal, College of Education and External Studies, University of Nairobi, P. O. Box 30197, Nairobi, Kenya – mutoro@uonbi.ac.ke Professor Ganesh Pokhariyal, Department of Mathematics, University of Nairobi, P. O. Box 30197, Nairobi, Kenya - pokhariyal@uonbi.ac.ke