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  • 1. KAHL EDUCATION CENTER ADM JOB DESCRIPTIONS
  • 2. TABLE OF CONTENTS ASSISTANT DIRECTOR OF DATABASE SERVICES – SANDRA GAYMAN.......................1 ASSISTANT DIRECTOR OF MICROCOMPUTER SUPPORT - LYNN SUMMERS...............3 ASSISTANT DIRECTOR OF NETWORK AND TELECOMMUNICATIONS SERVICES- JAMES CLARK.............................................................................................................................6 ASSISTANT DIRECTOR OF SERVER SERVICES – CHERYL JONES...................................9 ASSISTANT DIRECTOR OF WEB-BASED SERVICES – JIM GEKAS..................................11 ASSOCIATE DIRECTOR OF GATC – TINA BERG-BOLDT..................................................14 CHIEF INFORMATION OFFICER – CAROL HALL................................................................16 DEAN OF EICCD ONLINE LEARNING ENTERPRISE – JEFFREY LARSON......................18 DIRECTOR OF DEVELOPMENT- DISTRICT OFFICE – RICHARD HORST........................20 DIRECTOR OF HUMAN RESOURCE DEVELOPMENT - GEORGE VARCHOLA..............22 IT WEB-BASED PROGRAMMER/DATA ANALYST – GAIL SEDERQUIST.......................24 KAHL EDUCATIONAL CENTER SUPERVISOR – CLARA LITTIG ....................................26 MANAGER OF THE HELP DESK SERVICES – GARY OLSON............................................28 ONLINE/PROFESSIONAL DEVELOPMENT SPECIALIST – HEIDI HILBERT....................31 SPECIAL NEEDS SPECIALIST – MARK ANDERSON, .........................................................34 TELECOMMUNICATIONS ENGINEER – FRANK WEISER..................................................36 TRAINER IN PRE-PRESS OPERATIONS- LYNN WARNER.................................................38 TRAINER IN PRESS AND BINDERY – BARRY BLACK TERM 8 31 07.............................40
  • 3. EASTERN IOWA COMMUNITY COLLEGE DISTRICT POSITION DESCRIPTION CLINTON MUSCATINE SCOTT x DISTRICT OFFICE RANGE___ POSITION TITLE/EMPLOYEE NAME: Assistant Director of Database Services – Sandra Gayman REPORTING RELATIONSHIP: Director Information & Technology Services POSITION SUMMARY: Responsible for managing all database and data dictionaries of the enterprise, troubleshooting, and system management within technical services. Database management includes configuration, security, disaster recovery, resource monitoring and reporting, troubleshooting, service pack up-grades and the development of specialized programs. Database Administrator will help plan, create and oversee UniData and SQL- Server, for the District document management system and support ancillary SQL and Access databases. Must have strong SQL query and script writing experience. Will work with several database query applications: Query Builder, Safari, File Magic, Crystal Reports and Access. The Database Administrator serves as a futurist within IT, keeping the enterprise on the “cutting edge” of current database technology. MINIMUM QUALIFICATIONS: Associates degree with major in computer science, management information systems, or 3 years of related work experience that would provide knowledge of the database management area. Experience in microcomputers, hands-on experience with database administration using IBM-UniData, SQL-Server and MS-Access. Knowledge of the administrative information system Datatel preferred. With multiple databases, administration requires: excellent organizational and prioritization abilities; good documentation skills; problem solving and communications skills; attention to detail; patience, for working through repetitive tasks; good concentration and a willingness to learn. TYPICAL DUTIES AND RESPONSIBILITIES: 1. Develops District database and administrative procedures consistent with district goals and objectives to ensure that the needs of internal and external customers are met. 2. Maintains constant comparison and evaluation of new technology for possible integration into the District system. 3. Identifies and analyzes District needs to provide long range planning and will present this information in an ongoing basis to the Director of Computing and
  • 4. Telecommunications. This information will be used as part of the scheduling and budgeting process. 4. Serves as administrator for District databases and will maintain and will keep up to date database documentation. 5. Performs ongoing database software updates and upgrades to District database servers. 6. Will be responsible for providing supervision of outside vendors, on database projects, on a district wide basis. 7. Provides technical assistance to campus based users for special projects and problems involving local database projects. 8. Provides training for and works closely with District users in developing and writing queries for use in gathering information useful for District administrative personnel and state and federal reporting. 9. Assists in administering District document management systems. 10. Will be responsible for an ongoing back-up/disaster recovery strategy for all EICCD databases. 11. Will maintain all necessary and required records for all EICCD databases, budget records, database software inventory, and maintenance of database software licensing. 12. Will be responsible for any database software bid specifications for EICCD purchasing agent. 13. Is committed to providing quality service that meets or exceeds the expectations of internal and external customers. 14. Performs related duties as assigned by the Director of Computing and Telecommunications 6/04
  • 5. EASTERN IOWA COMMUNITY COLLEGE DISTRICT POSITION DESCRIPTION CLINTON MUSCATINE SCOTT x DISTRICT OFFICE RANGE___ POSITION TITLE/EMPLOYEE NAME: Assistant Director of Microcomputer Support - Lynn Summers REPORTING RELATIONSHIP: Director Information & Technology Services POSITION SUMMARY: Is the District expert in microcomputers and will determine specifications for all District microcomputers. Establishes the proper configuration of the operating system software and for the software used to attach to the network and to the Internet. Configures the software images to be installed on all District microcomputers. Is the District representative to the preferred microcomputer vendor. Will be the point of contact for all District microcomputer support personnel for assistance and training in all District hardware and software applications. Works closely with the Help Desk Supervisor to ensure user hardware and software needs are satisfied. Supervises personnel responsible for setup and maintenance of microcomputers in the District staff offices, the Urban campus student labs, Business & Industry Center, Business & Industry student computer labs, Career Assistance Center, Kahl building staff offices and student computer labs and other District locations when required. MINIMUM QUALIFICATIONS: Associates Degree with a major in computer science, management information systems or related work experience that would provide knowledge of the microcomputer area. Experience in advanced microcomputer hardware and software maintenance and repair required. Must have a proficient working knowledge of microcomputer networks, configuration, and support equipment. Have a demonstrated ability to be highly effective in cross-functional teams. Must communicate well with students, faculty and staff. TYPICAL DUTIES AND RESPONSIBILITIES: 1. Determines the technical standards for machine and software set-up in all District credit/noncredit student labs and faculty/staff workstations. Keeps current with all hardware and software utilized by EICCD faculty, staff and lab workstations. Using imaging software, designs the software images loaded on all District. 2. Is the point of contact with the preferred microcomputer vendor. Works with faculty and staff, prior to purchase, on microcomputer requirements for appropriateness and efficiency. After determining the machine’s use, will provide machine specifications and the latest price quotes. Campus based microcomputer support specialists will use the District Coordinator for Microcomputer Support as the final authority for
  • 6. microcomputer specifications and the latest price quotes. The District Microcomputer Support Specialist will, at least once a month, provide the campus Microcomputer Support Specialists with the base faculty, staff and lab machines specifications and price quotes. 3. Provides District wide technical assistance to faculty, staff and campus based Microcomputer Support Specialists for special projects and hardware/software required for new and different applications. 4. Will maintain an ongoing dialogue with the Director of Computing and Telecommunications, supplying input from both users and from campus-based microcomputer support specialists. This information will be used for budgeting, long term planning, to set policy, evaluate software and set guidelines for network use. 5. Will maintain a small number of workstations on a test network for continual testing and evaluation of new and proposed hardware and software. Will work closely with the Assistant Directors of Servers, Networking, Administrative Services and Internet Support to ensure all new hardware and software is compatible with the EICCD networked environment. 6. Supervises technical personnel supporting microcomputers in student labs at the Urban Center campus, Business & Industry Center and the Kahl Building. Is the technical resource for the campus based Microcomputer Support Specialists when they have special needs or questions about software and the images loaded on lab machines at their sites 7. Supervises personnel installing and or upgrading microcomputer hardware and software in the District staff offices, the Urban Center student computer labs, Business & Industry Center, Kahl Building staff offices, Kahl Building student computer labs. 8. Assists, when requested, campus Microcomputer Support Specialists with hardware/software issues at all other District student computer labs or faculty/staff office. 9. Provides instruction on District computer systems and administrative procedures, basic microcomputer/network operations and EICCD microcomputer/network standards. 10. Supervises and trains work-study students working in student microcomputer labs located in the Kahl Building and the Urban Center. Work-study students will be trained in basic microcomputer/network operation set-up and trouble-shooting. 11. Will meet monthly with all District microcomputer support personnel to ensure new information/training is being communicated and allow campus based personnel to inform District staff of problems and concerns.
  • 7. 12. Is committed to providing quality service that meets or exceeds the expectations of internal and external customers. 13. Performs other duties as assigned by the Director of Computing and Telecommunications. 11/03
  • 8. EASTERN IOWA COMMUNITY COLLEGE DISTRICT POSITION DESCRIPTION CLINTON MUSCATINE SCOTT x DISTRICT OFFICE RANGE___ POSITION TITLE/EMPLOYEE NAME: Assistant Director of Network and Telecommunications Services- James Clark REPORTING RELATIONSHIP: Director Information & Technology Services POSITION SUMMARY: Is the District expert in computer networking and telecommunications and is responsible for managing all technical aspects of the District’s networks. Will determine all specifications and establishes proper configuration of all computer network-related hardware and software.Will determine all specifications and establishes proper configuration of all telephone-related hardware and software. Is the District representative to the preferred network service vendor and the preferred telephone service vendor. Is continually evaluating state of the market technology and District direction to ensure the District’s network and telecommunications technology resources are being implemented and utilized in the most efficient manner possible. MINIMUM QUALIFICATIONS: Associate degree with major in computer science, management information systems, or related work experience that would provide knowledge of the computer network and the telecommunications area. Experience in a microcomputer and LAN/WAN/WLAN environment, performing activities such as diagnostics; maintenance and repair; and installation and configuration of networking equipment required. Knowledge and experience with telephone systems required. Have a demonstrated ability to be highly effective in cross-functional teams. Must have ability to communicate well, work with students, faculty, and staff. Equivalent work experience may be substituted for associate’s degree training. TYPICAL DUTIES AND RESPONSIBILITIES: 1. Coordinates and guides operations of networking and telecommunications services to ensure that the needs of internal and external customers are met. 2. Identifies and analyzes district needs to provide long range planning. 3. Develop network/telecommunications systems and administrative procedures consistent with district goals and objectives. 4. Maintain constant comparison and evaluation of new technology for possible integration into the District’s system.
  • 9. 5. Is the point of contact with the preferred network and telecommunications support vendors. Will determine the technical standards and specifications and will supervise the preferred venders to ensure these standards and specifications are being observed. 6. Analyzes current network systems for integration with compatible systems such as EICCD’s Datatel administrative information system. 7. Coordinates District wide network/telephone moves, adds and changes of drops, installation of new cable and fiber runs, and cross-connecting at the patch panels. 8. Sets security, power, environment and room requirements for District network/telecommunications equipment rooms. Then ensures equipment rooms and UPS systems retain these standards. 9. Installs, maintains and administers the District’s firewalls, Internet filter and VPN. 10. Monitors and tracks network traffic to provide information used to optimize District resources, bandwidth and network security. 11. Works closely with the Assistant Directors of Servers, Microcomputers to ensure consistency and proper configuration of all systems. These Directors will operate a test network for continual testing and evaluation of existing, new, and proposed configurations, hardware and software. 12. Provides District wide technical assistance to faculty, staff and campus based technology support specialists for projects involving computer networking and telecommunications. 13. Provides budget information for projected network and telecommunications equipment as requested. 14. Will maintain all necessary and required records, to include all system as built drawings, budget records, hardware and software inventory for network and telecommunications equipment. 15. Will develop any network and telecommunications area bid specifications for the EICCD purchasing agent. 16. Explains system changes to all personnel impacted and provides information on correct procedures of network/telecommunications operation, new equipment, and new procedures. 17. Will work closely with the District Assistant Directors of Microcomputers and Servers, to operate a test network for continual testing and evaluation of new and proposed hardware and software. 18. Will maintain an ongoing dialogue with the Director of Computing and
  • 10. Telecommunications, supply input from experience gathered from users, outside vendors and District professional staff. This information will be used set policy, evaluate software and set guidelines for network and telecommunications use. 19. Is committed to providing quality service that meets or exceeds the expectations of internal and external customers. 20. Performs related duties as assigned by the Director of Computing and Telecommunications Services. 11/06
  • 11. EASTERN IOWA COMMUNITY COLLEGE DISTRICT POSITION DESCRIPTION CLINTON MUSCATINE SCOTT x DISTRICT OFFICE RANGE___ POSITION TITLE/EMPLOYEE NAME: Assistant Director of Server Services – Cheryl Jones REPORTING RELATIONSHIP: Director of Information and Technology Services POSITION SUMMARY: Responsible for managing all technical aspects of the District’s network servers. Functions as the system administrator for the EICCD Datatel administrative information system; serves as the administrator of EICCD databases. Administers District network server software, including installation, configuration, disaster recovery and service pack up-grades. Serves as manager for the District document management system and support databases. Serves as the District specialist for server software such as Microsoft 2000 server, Windows 2003 server, Windows Exchange server and SQL server. Coordinates and approves instructional servers attached to the EICCD network. MINIMUM QUALIFICATIONS: Associate Degree with major in computer science, management information systems, or related work experience that would provide knowledge of the network server area. Compaq ASE and MCSE certification preferred. Experience in microcomputers, Windows 2000 server, Windows 2003 server, Microsoft SQL server, Windows Exchange server, networked printers, and LAN/WAN environments. Experience with the administrative information system Datatel preferred. Performing activities such as diagnostics, maintenance and repair, and installation and configuration of server equipment required. Must have ability to communicate well, work with students, faculty, and staff. Equivalent work experience may be substituted for associate degree. TYPICAL DUTIES AND RESPONSIBILITIES: 1. Develops District server systems and administrative procedures consistent with district goals and objectives to ensure that the needs of internal and external customers are met. 2. Maintains constant comparison and evaluation of new technology for possible integration to the District system. 3. Identifies and analyzes District needs to provide long range planning and will present this information in an ongoing basis to the Director of Computing and Telecommunications. This information will be used as part of the scheduling and budgeting process.
  • 12. 4. Serves as administrator for the main District servers and will keep District servers current with all upgrades, service packs, and new releases of Microsoft 2000, Windows 2003, Windows SQL and/or any other server software such as File-magic, Quota Advisor, and File 2000. 5. Performs ongoing hardware and software updates and upgrades to district server equipment. 6. Will be responsible for providing supervision of outside vendors, on server projects, on a district wide basis. 7. Provides technical assistance to campus based microcomputer support specialists for special projects and problems involving servers on the district network. 8. Works closely with the District Microcomputer Support Specialist and the District Network Support Specialist to maintain precise compatibility of network servers, network equipment and workstations 9. Will be responsible for pushing policies, software up-grades and anti-virus software to all EICCD administrative and, as required, lab workstations. 10. Serves as administrator of the District administrative information system and SQL server for the District centralized database. Will maintain and keep current these systems with the necessary up-grades. 11. Administers District document management systems. 12. Will be responsible for an ongoing back-up/disaster recovery strategy for all EICCD servers. 13. Will maintain all necessary and required records for the district network servers, budget records, hardware and software inventory, and maintenance of server software licensing. 14. Will be responsible for server and server software bid specifications for EICCD purchasing agent. 15. Is committed to providing quality service that meets or exceeds the expectations of internal and external customers. 16. Performs related duties as assigned by the Director of Computing and Telecommunications. 9/06
  • 13. EASTERN IOWA COMMUNITY COLLEGE DISTRICT POSITION DESCRIPTION CLINTON MUSCATINE SCOTT x DISTRICT OFFICE RANGE___ POSITION TITLE/EMPLOYEE NAME: Assistant Director of Web-based Services – Jim Gekas REPORTING RELATIONSHIP: Director of Information and Technology Services POSITION SUMMARY: Is the District expert in Internet services and will determine specifications for all District Internet applications. Is responsible for managing all technical aspects of EICCD Internet devices located outside of and including the firewall. Establishes and implements standards for the proper configuration for District Web/Internet servers and serves as administrator for these servers. Will be the technical point of contact for all District personnel for assistance and training for Web/Internet related applications. Serves as administrator for the District WebCT server. Is responsible for the District Web servers, firewalls, Internet filter and telephone concentrator. MINIMUM QUALIFICATIONS: Associate degree with a major in computer science, management information systems or comparable work experience. Prefer 4 years of professional experience in a networked environment, including strong prior experience in technical Web development. Must be familiar with current Internet technologies including networking technologies, TCP/IP, UNIX, NT server, Web server operation, firewalls and Internet filters. Experience with WebCT is very highly desired. Must possess demonstrated public relations skills and the ability to communicate well in written and verbal modes with internal and external customers. Have excellent interpersonal and communications skills and the ability to be highly effective in cross-functional teams. TYPICAL DUTIES AND RESPONSIBILITIES: 1. Supports the implementation, operation, administration and maintenance of the District Internet Infrastructure (Firewalls, Proxy servers, E-Commerce, Intrusion Detection systems, Internet filter, Web servers, E-mail servers, etc.). 2. Develop, implement and maintain procedures to evaluate and generate reports on the District’s Internet usage. This information will be used to set policy, predict future equipment and bandwidth needs, evaluate software and set guidelines for Internet use.
  • 14. 3. Assists in the determination of actions to be taken to secure the District’s Internet to internal network systems connection and monitors enforcement of security standards and procedures. 4. Monitors the District firewalls and Internet server’s components and provides input into the performance and capacity planning for effective operation of the Internet connection. 5. Provides assistance in Internet related issues to internal customers. 6. Serves as District administrator for WebCT and will communicate all updates and upgrades to all affected EICCD faculty and staff. 7. Will work closely with other District technical managers to ensure coordination and timely implementation of new technical platforms to be used within the EICCD networked environment. 8. Will maintain an ongoing dialogue with the Director of Computing and Telecommunications supply input from experience gathered by working directly with users, Internet reports and the other District technology managers. This information will be used to set policy, evaluate software and set guidelines for Internet utilization. 9. Seeks out opportunities to improve the District’s Internet performance, reduce the cost of operations and increase capacity by maintaining constant comparison and evaluation of new technology for possible integration to the District system. 10. Establishes and maintains systems documentation for hardware, software and procedures, as required. 11. Will develop Internet area bid specifications for EICCD purchasing agent. 12. Is the point of contact with preferred Internet vendors Will determine the technical standards and specifications and will supervise the preferred venders to ensure these standards and specifications are being observed. 13. Maintains a dialog, as required, with District Internet users providing information on correct procedures, explaining changes, use of new equipment and procedures. 14. Maintains the District telephone concentrator allowing EICCD faculty, staff and students access to the District’s network services and the Internet. 15. Maintains the District E-Commerce servers. 16. Is committed to providing quality service that meets or exceeds the expectations of internal and external customers. 17. Performs related duties as assigned by the Director of Computing and Telecommunications Services.
  • 15. EASTERN IOWA COMMUNITY COLLEGE DISTRICT POSITION DESCRIPTION CLINTON MUSCATINE SCOTT x DISTRICT OFFICE RANGE___ POSITION TITLE/EMPLOYEE NAME: Associate Director of GATC – Tina Berg-Boldt Reporting Relationship: Executive Director of Economic Development/Director of GATC Position Summary: Under the direction of the director, the lead trainer is responsible for the day-to-day coordination of pre-press training in addition to fulfilling his/her duties as a trainer. This will include but not be limited to scheduling of pre-press trainers, evaluation of training provided, conduct performance evaluation of staff, motivation of staff and preparation of reports. The person in the position will assist the director in developing marketing plans and implementing these plans. They will assist in the development of new business strategies and insure that the program of work is successfully completed. The person occupying the position will coordinate training with the lead trainer in press and bindery to assure that customers perceive a seamless flow of training delivery by GATC. The person will continue to carry on an appropriate training schedule of his/her own. Minimum Qualifications: Must have a strong background in all aspects of the graphic arts industry with an understanding of future technological advances. Must have supervisory or management experience. Excellent communications skills are required. Typical Duties and Responsibilities: 1. Is responsible for the day-to-day operation of the GATC. 2. Supervises and evaluates the work of the press and prepress staff and provides assistance to the GATC executive director in the supervision and evaluation of other GATC personnel. 3. Participate in the hiring and recruitment of GATC staff and develop ways for them to develop professionally. 4. Advises the executive director of potential new GATC services and business strategies that should be explored. 5. Seeks new marketing opportunities and advises the executive director on how best to exploit those marketing opportunities.
  • 16. 6. Works to insure the annual goals and objectives of GATC are met. 7. Provides good judgment of current and future graphic arts practices for consideration by the GATC organization. 8. Develops and delivers training programs specific to prepress, process improvement and any other area of expertise s/he possesses. 9. Provides input on various plans, programs and procedures to the executive director. 10. Insures the GATC staff always has the capability to provide the highest training possible for our customers. 11. Assists the executive director in preparing the annual budget. 12. Works with the executive director to motivate the staff to continually market the capability of GATC. 13. Is committed to providing quality services that meets or exceeds the expectations of internal and external customers. 14. Other duties as assigned by the executive director. 12/04
  • 17. EASTERN IOWA COMMUNITY COLLEGE DISTRICT POSITION DESCRIPTION CLINTON MUSCATINE SCOTT x DISTRICT OFFICE RANGE___ POSITION TITLE/EMPLOYEE NAME: Chief Information Officer – Carol Hall REPORTING RELATIONSHIP: Chancellor POSITION SUMMARY: Provides leadership in the overall development of a district-wide strategic plan for information technology, technology services and review of district computing strategies and policies. Responsible for expanding the scope of developing technologies to benefit the district community. MINIMUM QUALIFICATIONS: Bachelor’s degree required; Masters’ degree preferred. A minimum of 5 years experience working in a supervisory, administrative, or leadership capacity in IT services. The ideal candidate will have a record of effective planning in IT including a demonstrated ability to manage and supervise complex IT operations. In addition the candidate should have sound decision making skills and the ability to articulate those decisions. Excellent interpersonal, oral/written communication and presentation skills are expected, as well as a willingness to support concepts of continuous quality improvement. TYPICAL DUTIES AND RESPONSIBILITIES: 1. Provide leadership, direction, and assistance in the formulation and development of long-range plans related to the utilization of information technology to advance the education, student learning, and business goals of the District. 2. Identify changes and trends in computer and systems technology, interpret and communicate their meaning and implications to the Vice Chancellor for Technology and through out the district. 3. Lead and coordinate the development of integrated, strategic information technology plans and policies. 4. Lead, guide, and oversee overall business and budgetary planning for IT, bringing current knowledge and future vision of technology, systems, and infrastructure related to the organization’s competitive position.
  • 18. 5. Determine long-term organization-wide information, telecommunication and convergence of technology needs and develop overall implementation and evaluation strategies as well as systems development. 6. Assure integrity of organization data, proprietary information, and related intellectual property through information security and access management. 7. Provide leadership that will help to ensure the most efficient use of information and learning technology among all units of the District. 8. Serve with the Vice Chancellor for Technology as the senior IT liaison with external organizations and agencies. 9. Provide leadership and support for the EICC Technology Council regarding IT issues, strategy, and policy. 10. Serve on committees where appropriate. 11. Leads the planning and development of District-wide strategies for generating resources and/or revenues for information technology. 12. Leads and guides the design, establishment, and maintenance of the organizational structure and staffing required to effectively accomplish the District’s goals and objectives in information technologies. 13. Provide quality service that meets or exceeds the expectations of internal and external customers. 14. Performs other duties as assigned. 11/07
  • 19. EASTERN IOWA COMMUNITY COLLEGE DISTRICT POSITION DESCRIPTION CLINTON MUSCATINE SCOTT x DISTRICT OFFICE RANGE___ POSITION TITLE/EMPLOYEE NAME: Dean of EICCD Online Learning Enterprise – Jeffrey Larson REPORTING RELATIONSHIP: Chancellor POSITION SUMMARY: The person will provide leadership and management to the strategic planning, development, implementation, staffing and quality assurance of EICCD’s online instruction and web-based academic support services for distance learning students. Working closely with a variety of district and campus-based faculty and staff, the Dean will facilitate the development and refinement of guidelines and policies related to online learning course development and teaching. The person will serve as EICCD’s formal liaison to the Iowa Community College Online Consortium and will manage EICCD’s participation in this consortium. The Dean will serve as Chair of the district’s Distance Learning and Online Academic Support Leadership Team which will include representation from a wide variety of district stakeholders. QUALIFICATIONS: Master’s degree required, Doctorate preferred, with formal coursework or training in online course development, online teaching, and/or instructional design. Demonstrated ability to lead cross-functional teams to results. Strong communication skills. Demonstrated expertise in the development, instruction, learning outcomes and student satisfaction of online courses and services. Administrative and budget experience. Strong organizational and management skills. College-level teaching experience. Online teaching experience, expertise in instructional technologies, strategic planning experience preferred. TYPICAL DUTIES AND RESPONSIBILITIES: 1. Serve as EICCD’s liaison to the Iowa Community College Online Consortium, representing the interests of the district to that leadership group and communicating that group’s policies and decisions back to EICCD’s Cabinet, Instruction Council, and Deans. 2. Working closely with a variety of college and district staff, develop systems and over see all aspects of EICCD’s participation in offering online courses and services through the ICCOC including scheduling and staffing sections, tutoring, book ordering, registration, coordination with testing centers, reports, grades, instructional design, and quality control.
  • 20. 3. Working with the Vice Chancellor of Instruction, the Deans of the Colleges, and Continuing Education, prepare a schedule of upcoming online/distance courses to be taught each semester and secure faculty to both develop and teach those sections in a timely fashion. 4. Provide leadership to the strategic planning and budgeting of the district’s continued involvement and refinement of its use of distance learning – the development and provision of online courses and services, “hybrids,” and web-based student academic support and incorporation of new technologies into online/distance instruction. 5. Provide regular reports on enrollment, retention, success, learning outcomes, and satisfaction of EICCD students enrolled in distance learning formats and guide the process of continuous improvement of online/distance learning based on those reports. 6. Working closely with Instruction Council, faculty groups, and Instructional Technology, anticipate changes in technology that could impact our district’s instruction and oversee strategic improvements and changes in instruction and service that will meet our students’, faculty, and staff needs in the future. 7. Working with the Director of Human Resource Development, faculty trainers, IT personnel, and Deans, oversee the development, promotion, and record-keeping for the training of faculty in distance education course development, instruction, and learning outcomes assessment and assist the EICCD Professional Development Center Team with offering faculty and staff training related to online instruction and services online. 8. Working with the Instruction Council, facilitate an efficient system for faculty and academic administration to have input and provide feedback during the development process for online/distance learning courses. 9. Lead the formulation of quality guidelines and policies related to distance learning in the district. 10. Working with the EICCD Marketing Department, develop and implement strategies to market the district’s online courses. 11. Provide leadership to the process of expanding and amplifying the district’s online presence and programs to bring in additional revenue to the institution. 12. Is committed to providing quality services that meets or exceeds the expectations of internal and external customers. 13. Other duties as assigned by the Chancellor
  • 21. EASTERN IOWA COMMUNITY COLLEGE DISTRICT POSITION DESCRIPTION CLINTON MUSCATINE x SCOTT DISTRICT OFFICE RANGE___ POSITION TITLE/EMPLOYEE NAME: Director of Development- District Office – Richard Horst REPORTING RELATIONSHIP: Executive Director for External Affairs POSITION SUMMARY: The Director of Development will create and implement strategies for the cultivation, solicitation, and stewardship of major gift prospects which advance the educational and capital purposes of a comprehensive community college. MINIMUM QUALIFICATIONS: Record of successful fundraising, preferably for nonprofit organizations in the Quad- Cities area. Proven communication, organizational, and interpersonal skills, as well as ability to maintain confidentiality. Knowledge of, and a passion for, the mission of the comprehensive community college. Ability to work as part of a team and flexibility to travel as needed to achieve goals. TYPICAL DUTIES AND RESPONSIBILITIES: 1. Organize and execute strategies for securing significant financial support for institutional priorities from the community. 2. Builds quality relationships which lead to satisfied donors. 3. Makes fund raising presentations for donors and prospects. 4. Increases awareness and visibility of Eastern Iowa Community College in the community. 5. Manages the cultivation and solicitation of capital campaign gifts, planned giving and other major gifts. 6. Works with Executive Director for External Affairs in determination of fund-raising priorities. 7. Maintains strong communication with The Executive Director for External Affairs and districts development team. 8. Assists in providing support for county relations and initiatives.
  • 22. 9. Is committed to providing quality service that meets or exceeds the expectations of internal and external stakeholders. 10. Performs other duties as assigned by the Executive Director for External Affairs.. 11/05
  • 23. EASTERN IOWA COMMUNITY COLLEGE DISTRICT POSITION DESCRIPTION CLINTON MUSCATINE SCOTT x DISTRICT OFFICE RANGE___ POSITION TITLE/EMPLOYEE NAME: Director of Human Resource Development - George Varchola REPORTING RELATIONSHIP: Executive Director of Administrative Services POSITION SUMMARY: Under the direction of the Executive Director of Administrative Services, the person in this position will provide leadership and coordinate the development of a District-wide staff and organizational development system. The person in this position must possess excellent communication skills, listening skills and a strong teaching background. The ability to use a facilitative or team-based process approach and to work in a positive way to bring people of diverse backgrounds together is necessary. Also, a commitment to organizational transformation and improvement is mandatory. MINIMUM QUALIFICATIONS: Bachelor’s degree required; Master’s degree preferred. TYPICAL DUTIES AND RESPONSIBILITIES: 1. Forms and leads District-wide teams to create the structure and support for a District- wide staff and organizational development system. 2. Lead the Professional Development Council to assess, promote, and support professional and career development opportunities for all staff. 3. Be responsible for periodically, surveying District employees to determine current and future training needs. 4. Supports campus orientation and conducts District orientation for all new employees. 5. Facilitates in internal training for professional and career development. 6. Supports District Staff Development Day learning activities. 7. Provides Continuous Quality Improvement (CQI) training for all employees. 8. Conducts departmental problem solving and team building sessions as needed.
  • 24. 9. Facilitates organizational transformation through teamwork and process improvement. 10. Serves as District representative to the Continuous Quality Improvement Network (CQIN). 11. Prepares and leads a District-wide team to attend the CQIN Summer Institute. 12. Supports District, state, national, and international human resource development training initiatives as needed. 13. Is committed to providing quality service that meets or exceeds the expectations of internal and external customers. 14. Performs other duties as assigned. 5/06
  • 25. EASTERN IOWA COMMUNITY COLLEGE DISTRICT POSITION DESCRIPTION CLINTON MUSCATINE SCOTT x DISTRICT OFFICE RANGE___ POSITION TITLE/EMPLOYEE NAME: IT Web-based Programmer/Data Analyst – Gail Sederquist REPORTING RELATIONSHIP: Director for Information & Technology Services POSITION SUMMARY: Assists in the operation of the Administrative Information System configuration and web-based services. Develops and implements modifications to systems and applications software. Develops and implements data reporting systems. He/she may be assigned limited instructional duties. MINIMUM QUALIFICATIONS: Associate degree with related experience or equivalent combination of education and experience. Working knowledge of system and application languages. Strong communication skills and customer focus required. Knowledge of microcomputers preferred. Knowledge of Datatel Colleague system, Safari, Microsoft SQL Server, Crystal Reports, Envision Basic, Microsoft Office Applications, web programming and additional programming tools. TYPICAL DUTIES AND RESPONSIBILITIES: 1. Ability to develop, apply and manage Web programs. 2. Analyze, develop and implement application programs and procedures. 3. Analyze, develop and implement data reporting programs and procedures using appropriate reporting tools. 4. Possesses strong reporting documentation skills and practices. 5. Communicates with end users to define processing needs. Strong communication skills. Communicates effectively with software vendors. 6. Strong computer skills. 7. Provide in-service training for end users regarding desktop reporting tools and applications. 8. Assist in maintaining systems libraries, District database and software.
  • 26. 9. Strong troubleshooting skills. 10. Is committed to providing quality service that meets or exceeds the expectations of internal and external customers. 11. Perform other related duties as assigned. 9/06
  • 27. EASTERN IOWA COMMUNITY COLLEGE DISTRICT POSITION DESCRIPTION CLINTON MUSCATINE SCOTT x DISTRICT OFFICE RANGE___ POSITION TITLE/EMPLOYEE NAME: Kahl Educational Center Supervisor – Clara Littig REPORTING RELATIONSHIP: Dean of the College POSITION SUMMARY: This person is responsible for the day-to-day operation of the Kahl Educational Center and Capitol Theatre. Serves as liaison for Kahl Building tenants and the District. Provides assistance in all departments at the Kahl Educational Center as needed. MINIMUM QUALIFICATIONS: Must be a high school graduate or equivalent and have two years experience in the support service area. Two years managing building operations and supervising clerical and maintenance staff preferred. The ability to use a computer is required. Must demonstrate good organizational and communication skills. Some college is preferred. TYPICAL DUTIES AND RESPONSIBILITIES: 1. Responsible for the day-to-day operation of the Kahl Educational Center and the Capitol Theater. 2. Responsible for supervision of Kahl Educational Center registration, switchboard, bookstore, maintenance, and support staff personnel. 3. Responsible for supervision of the Capitol Theatre activities and operations. Meets with potential clients and negotiates contracts. 4. Negotiates with, and produces leases and rental arrangements for tenants. Supervises record keeping, scheduling, billing, and collections. Provides new tenants/lessees with details of using facilities. 5. Works with the District, colleges, tenants, and the City of Davenport to manage the use of the west and north parking lots. 6. Responsible for supervision of maintenance, custodial and grounds keeping functions. 7. Assists administrators in accomplishing goals of the Kahl Educational Center and the Capitol Theatre.
  • 28. 8. Develops a process/system for handling the daily miscellaneous problems within the campus that affect the general welfare of the faculty, staff, students, tenants and college. 9. Informs the Dean of the College of all pertinent developments within the campus that have the potential for direct impact on the campus or on the college. 10. Responsible for security issues and procedures. 11. Responsible for maintaining, records, and processes budget information relating to transactions, purchases, and expenses, budget change orders, verifying information, keeps-up-to-date budget balances, Dean’s budget, and Kahl General Institution. 12. Prepares, reviews and disseminates information for disaster plans and schedules and supervises drills. 13. Responsible for handling petty cash fund. 14. Reconciles payments received, prepares and delivers banking deposits as related to daily transaction at the KEC. 15. Hires, schedules, and supervises work study students including computer lab assistants and/or volunteers. 16. Responsible for the supervision of the scheduling of all credit classrooms and computer labs at the Kahl Educational Center. 17. Serves as site contact for educational partners using Kahl Educational Center. 18. Develops and maintains thorough and complete knowledge/understanding of all course work, programs and services. 19. Responsible for support staff evaluations. 20. Is committed to providing quality service that meets or exceeds the expectations of internal and external customers. 21. Performs other duties as assigned. 12/06
  • 29. EASTERN IOWA COMMUNITY COLLEGE DISTRICT POSITION DESCRIPTION CLINTON MUSCATINE SCOTT x DISTRICT OFFICE RANGE___ POSITION TITLE/EMPLOYEE NAME: Manager of the Help Desk Services – Gary Olson REPORTING RELATIONSHIP: Director Information & Technology Services POSITION SUMMARY: Serves as Help Desk Manager in support of EICCD microcomputer, network, Datatel, telephone and enhanced classrooms technologies. Will maintain District software license records and network equipment inventory. Will make moves, adds and changes on the District phone and phone-mail system. Will utilizing EICCD Help Desk software to create reports that will evaluate network/workstation performance and identify user training issues as well as other evaluations to ensure that IT resources are being optimized. Coordinates user training efforts in regard to prevailing EICCD technology. Supervises, provides leadership and instruction to frontline Help Desk personnel. Perform a wide variety of skilled support services duties for the Office of Technology and Institutional Support. MINIMUM QUALIFICATIONS: The person filling this position must be a high school graduate with two years experience or equivalent combination of training and experience, in progressively responsible support services experience. An associate degree or greater preferred. Must be highly microcomputer, multimedia and related technology literate as this position will deal with constant and considerable hardware and software evolution. Must possess demonstrated public relations skills, ability to problem solve, and the ability to communicate well in written and verbal modes with internal and external customers. Willingness to support concepts of continuous quality improvement. Knowledge of District/College structures is very highly desired. TYPICAL DUTIES AND RESPONSIBILITIES: 1. Supervises Help Desk personnel and, when required, will act as the initial contact for EICCD user technology questions i.e. log-on, passwords, basic procedures. Will dispatch technician for hardware problems; will refer User to “Power User” for software problems. Communicates network and mainframe outages and other IT associated problems with users. Logs all problems for tracking purposes. Maintains complete inventory of workstation hardware and software. 2. Serves as initial contact for Datatel users with questions i.e. log-on, passwords, and basic procedures. Will refer User to the Manager of Datatel User Applications or other Datatel representatives if needed. Logs all problems for tracking purposes.
  • 30. 3. Supervises and provides ongoing training for Help Desk personnel. 4. Serves as resource for employees with questions regarding telephone use and operation i.e. basic phone operation, phone mail and District phone system information. Logs all questions for tracking purposes. 5. Responsible for implementing all telephone moves and changes (MAC) i.e. name changes on extensions, physical change of extensions, set-up and unlocking of phone mail mailboxes. Logs all moves and changes for tracking purposes. 6. Maintains spare telephone equipment inventory. 7. Maintains roster of Users and codes for long distance. Works with ICN in keeping roster current. 8. Adds new personnel to and deletes former personnel from the District computer network and telephone systems. 9. Serves as initial contact for instructors with hardware and software questions concerning use of Enhanced Classrooms. If problem is determined to be hardware- based and is occurring during a class will dispatch appropriate technical support person to classroom. If problem is determined to be software-based, will have “Power User” contact the classroom. Logs all problems for tracking purposes. 10. Develops, designs and implements suitable instruction for faculty on the operation of District Enhanced Classrooms. 11. Use Help Desk software to prepare regular reports detailing hardware, software and training issues noted through tracking. 12. Maintains complete inventory of workstations with installed hardware and software, workstation mainframe users, mainframe users, telephone users and User long distance codes. Periodically spot checks call accounting. 13. Develops and maintains a user information home page including instructions on requesting various network and phone services, tips on avoiding common problems currently being encountered at the Help Desk and information on training opportunities and current software packages. 14. Develops and regularly distributes, via the EICCD intranet and/or e-mail, a newsletter providing information and timelines regarding new software and upgrades, upcoming network events and virus information. 15. Maintains District software license documentation. 16. Is committed to providing quality service that meets or exceeds the expectations of internal and external customers.
  • 31. 17. Performs other related duties as assigned. 9/05
  • 32. EASTERN IOWA COMMUNITY COLLEGE DISTRICT POSITION DESCRIPTION CLINTON MUSCATINE x SCOTT DISTRICT OFFICE RANGE___ POSITION TITLE/EMPLOYEE NAME: Online/Professional Development Specialist – Heidi Hilbert REPORTING RELATIONSHIP: Executive Director of Resource Development and Innovation POSITION SUMMARY: Under general direction, performs a wide variety of highly skilled administrative support functions in the Advanced Technology Environmental Education Center (ATEEC) and Hazardous Materials Training and Research Institute (HMTRI) to facilitate communications and decisions. Primary responsibilities consist of supervision of general office procedures, coordination and scheduling of national and regional workshops and conferences, maintenance of files and records and other documents. Other responsibilities include maintaining a record keeping system for the Environmental Compliance and Technology (ECAT) Distance Education program. MINIMUM QUALIFICATIONS: Person filling this position must have completed high school or equivalent and two or more years of progressively responsible secretarial experience, experience in supervision, preferably in an educational institution. Knowledge of general bookkeeping is necessary. Ability to communicate effectively with the general public, instructors, Center staff, and the collective educational community. Demonstrate organizational skills and the ability to manage multiple priorities. Knowledge of college administrative structure and policies is desired. TYPICAL DUTIES AND RESPONSIBILITIES: ATEEC Duties: 1. Member of ATEEC’s editing team - edit ATEEC products. 2. Administrative assistant on Brownfields Job Training Grant. eCollege Duties: 1. Acts as coordinator for eCollegecourse offerings (checks EICCD course equivalency). 2. Creates course sections in Datatel for all three campuses. 3. Release course sections for enrollment in Datatel. 4. Orders course duplications to ICCOC.
  • 33. 5. Communicates course information to all Registrars and Bookstore Managers. 6. Communicates deadlines for activities a. drop/add dates. b. census date c. date grades are final 7. Serves as a liaison between Registrars and eCollege. 8. Reports enrollment to Consortium. 9. Assists EICCD ICCOC instructors in creating Web pages in HTML. 10. Assists Associate Dean with ICCOC duties (creating reports and updates matrix regarding EICCD course origination rights). 11. Works with Course Management Liaison of ICCOC to implement new and current ICCOC courses. 12. Builds and assists EICCD instructors in creating new course shells. 13. Maintains records for ICCOC EICCD student course enrollment. 14. Advises EICCD students with ICCOC courses. HSET Duties: 1. Updates HSET online courses in HTML on a semester basis. 2. Creates Web pages in HTML for HSET courses. 3. Advises HSET students regarding ICCOC online courses. 4. Edits EICCD tab – Distance Learning section (ICCOC and HSET). 5. Updates forms and content on HSET Web site. 6. Enrolls HSET students on the ICCOC Interface. 7. Assists in ordering textbooks for HSET students 8. Assists instructors and students with ICCOC technical problems Human Resource Development: 1. Assist in the implementation of an online orientation program District-wide. 2. Design and implement online professional development catalog.
  • 34. 3. Is committed to providing quality service that meets or exceeds the expectations of internal and external customers. 4. Performs other duties as assigned by the Executive Director of the Resource Development and Innovation. 11/07
  • 35. EASTERN IOWA COMMUNITY COLLEGE DISTRICT POSITION DESCRIPTION CLINTON MUSCATINE SCOTT x DISTRICT OFFICE RANGE___ POSITION TITLE/EMPLOYEE NAME: Special Needs Specialist – Mark Anderson, REPORTING RELATIONSHIP: Dean of Developmental Studies Position Summary: Assists and facilitates in providing services leading to success in programs for vocational certificate, diploma or degree, job advancement, and/or improved ability to cope with day-to-day problems. MINIMUM QUALIFICATIONS: Bachelor’s degree or equivalent. Experience in relating to agencies serving the under- educated, unemployed adult is helpful. Experience in working with adults and students with learning disabilities helpful. TYPICAL DUTIES AND RESPONSIBILITIES: 1. Participate as a member of the team in vocational technical programs. Facilitate teacher-student communication to insure student success. 2. Serve as a referral agent, develop and maintain positive professional relationship with agencies and institutions in the community. 3. Participate in in-service training sessions, committee assignments, faculty, and other meetings, and other activities as directed by supervisor. 4. Serve as a facilitator to identify students whose social problems prevent them from meeting their educational objectives. 5. Facilitate student success through appropriate testing and assessment of student needs. 6. Administer assessment and on-line testing, and make-up exams. 7. An active member of the student services team, participating in staff meetings and promoting open communication and referral regarding student needs. 8. Serve as an advisor and provide information about vocational technical and other programs, admissions policies and processes.
  • 36. 9. Track and report all special needs student data on current students maintaining on- going information on computer database. 10. Is committed to providing quality service that meets or exceeds the expectations of internal and external customers. 11. Other duties as assigned by supervisor. 8/06
  • 37. EASTERN IOWA COMMUNITY COLLEGE DISTRICT POSITION DESCRIPTION CLINTON MUSCATINE SCOTT x DISTRICT OFFICE RANGE___ POSITION TITLE/EMPLOYEE NAME: Telecommunications Engineer – Frank Weiser REPORTING RELATIONSHIP: Director Information &Technology Services POSITION SUMMARY: Under general supervision this person is responsible for daily functions as well as the installation, maintenance and repair of the district’s telecommunications systems, the District’s technology assisted education systems and region IX interactive ICN classrooms. Insuring their optimum performance and that all required records are maintained. MINIMUM QUALIFICATIONS: Graduate from a two-year electronics technical school or equivalent.. One year’s experience in telecommunications-based electronics preferred. Knowledge of telecommunications, computers, data transmission, telephone, microwave, fiberoptics, television and ITFS desirable. Must have ability to communicate well, work with students, faculty, and staff. Equivalent work experience may be substituted for associates degree training A SBE certification, FCC general class license or CET certification would be desirable. Must possess or be willing to and able to obtain a valid Iowa drivers’ license and furnish own transportation. Must be willing to work other than 8:00 to 5:00 Monday through Friday as required. Must be able to lift 75 Pounds. TYPICAL DUTIES AND RESPONSIBILITIES: 1. Provided first line technical support for regional ICN video sites, also assist local site personnel in simple trouble-shooting techniques and skills. 2. Work with IPTV engineers to install newly upgraded equipment and components into existing ICN educational classrooms. 3. Will maintain all necessary and required records and inventory for the regional ICN parts depot. 4. Represents both the District and Area IX on the state Technical Information Exchange (TIE) committee.
  • 38. 5. Works through the request of the Assistant Director for Networking and Telecommunication Service to maintain and repair the district telephone systems, including wiring of extensions, repair of phones and light switch maintenance. 6. Provides District leadership for the development, design, installation, and maintenance and the continual evolution of the District’s Technology Enhanced Classrooms. 7. Maintenance and repair of television equipment used in district interactive classrooms 8. Maintenance and repair of district microwave system including fiberoptics, telephone and data multiplex systems and origination classrooms for interactive education. 9. Will maintain thorough documentation of all maintenance, repairs and wiring done. 10. Required attendance at selected manufacture’s schools and other technical training as determined by the Director of Computing and Telecommunications Services. 11. Provides leadership for the development, implementation, installation and maintenance of the District Media Sight audio-visual streaming technology including end user training 12. Responsible for technology, instructional multimedia, special projects development, design, implementation and installation as directed. 13. Responsible for all tower and tower site maintenance and record-keeping as required by the FCC and FAA. 14. Is committed to providing quality service that meets or exceeds the expectations of internal and external customers. 15. Performs related duties as assigned by the Director of Computing and Telecommunications Services. 12/06
  • 39. EASTERN IOWA COMMUNITY COLLEGE DISTRICT POSITION DESCRIPTION CLINTON MUSCATINE SCOTT x DISTRICT OFFICE RANGE___ POSITION TITLE/EMPLOYEE NAME: Trainer in Pre-Press Operations- Lynn Warner REPORTING RELATIONSHIP: Associate Director of Graphic Arts Technology Center of Iowa (GATC) POSITION SUMMARY: The pre-press TDS position is a high profile, hands-on, technologically literate responsibility requiring sound technical knowledge of existing and emerging pre-press technologies and systems. The TDS must also be skilled and comfortable in interfacing with both individuals and large groups and must exhibit effective communication abilities in a presentation environment. MINIMUM QUALIFICATIONS: The person filling this position must have a strong background in the graphic arts industry, specifically in the electronic pre-press arena, with an emphasis on the emerging digital imaging technologies. Hands-on working competency with current desktop publishing software packages is a must, and an understanding of the technological advances and the impact they will have in the future. Must be able to communicate effectively with all sizes of graphic arts companies and their personnel. Prior education/training experience is a plus. Recent relevant industry experience required. The person will also be required to market the Center’s services. Extensive regional travel is required from a base in Clinton, Iowa. TYPICAL DUTIES AND RESPONSIBILITIES: 1. Identify companies that may need assistance and market the Center’s services and capabilities to them. 2. Provide assessment services of current practices of specific graphic arts firms and make recommendations for improvement. 3. Develop, deliver and market general and customized training programs specific to graphic arts firms. 4. Provide one-on-one consultation and training to employees of client companies. 5. Participate in the planning and development and recommendations of policies, programs and methods designed to carry out the goals and objectives of GATC.
  • 40. 6. Maintain contacts and participate in activities to promote excellent relationships with customers, suppliers, students and the public to enhance the prestige and fulfill the obligations of GATCI as a member of the graphic arts industry and the community. 7. Teach and implement workshops, seminars and courses. 8. Train clients on current hardware/software configurations utilizing platforms and networking options. 9. Is committed to providing quality service that meets or exceeds the expectations of internal and external customers. 10. Other duties as assigned. 12/04
  • 41. EASTERN IOWA COMMUNITY COLLEGE DISTRICT POSITION DESCRIPTION CLINTON MUSCATINE SCOTT x DISTRICT OFFICE RANGE___ POSITION TITLE/EMPLOYEE NAME: Trainer in Press and Bindery – Barry Black Term 8 31 07 Reporting Relationship: Associate Director of GATC Position Summary: Under the direction of the associate director, the trainer is responsible for the sales, development, scheduling and delivery of press and bindery training. He/she will be very familiar with other deliverable programs of GATC so that those can also be sold to companies. The person, as a member of the GATC team, will assist in developing marketing plans and implementing these plans. He/she will as a team member of GATC, assist in the development of new business strategies and insure that their responsibilities within the program of work is successfully completed. The person occupying the position will coordinate training with other team members to assure that customers perceive a seamless flow of training delivery by GATC. Minimum Qualifications: Must have a strong background in all aspects of the graphic arts industry with an emphasis on press and bindery and an understanding of future technological advances. Sales experience is required. Excellent communications skills are required. Typical Duties and Responsibilities: 1. Provides assessment of current practices of graphic arts firms in the area of press and bindery and makes recommendations for improvements. 2. Develop and deliver general and customized training programs specific to the press and bindery area of graphic arts and any other area of expertise he/she may possess. 3. Develop curriculum for press and bindery training programs. 4. As a GATC team member, coordinates press and bindery training with the other team members. 5. Insures that sales calls are made and sales are closed to support the position of press and bindery trainer. 6. Provides input on various plans, programs and procedures related to press and bindery to the associate director and the executive director.
  • 42. 7. Works to implement the annual program of work of GATC and insures his/her individual goals and objectives are met. 8. Insure that the curriculum is always prepared to provide training necessary for customer graphic arts companies to be competitive. 9. Is committed to providing quality service that meets or exceeds the expectations of internal and external customers. 10. Other duties as assigned. 7/06