Darryl Jhadaway has over 30 years of professional experience working in audit, consulting, and executive roles. He has extensive experience in resources, healthcare, and logistics industries. Throughout his career, he has lived and worked in many countries in Asia, Europe, and Central Asia and has a strong understanding of diverse business environments and cultures. Currently, he is the founder of Silk Route Rail Limited, focusing on developing rail logistics in Asia and Europe.
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1. D A R R Y L J H A D A W A Y
SUMMARY OF PROFESSIONAL EXPERIENCE
1981 - 2003 Arthur Andersen
Partner (from 1993)
2003 - 2005 Ernst and Young
Partner
2005 - 2012 Deloitte
Partner- including managing partner for Central Asia
2013- 2014 Kazakhstan Railway (KTZ) / KTZ Express
Advisor/ Executive Director
2014- 2015 Health City LLP
Deputy CEO and co founder
2015- current Silk Route Rail Limited
Founder
Highlights
Key industries with multiple engagements in the following areas;
- Resources (oil and gas and mining)
Deep historical base of mining and oil gas clients while working at
Andersen and Deloitte. Was head of Andersen Asia Pacific Oil and
Gas including mining practice.
- Health Care
Headed Andersen Asia Pacific Health Care practice and also was
on that firm’s global leadership team. Independent director on
Kazakhstan health care group.
- Logistics
Supported development of logistics models-including operating
models for rail and transport hubs for Asia Europe Silk Way and
speaker on topic in number of major forums in Asia in recent
years.
- Other
Being part of major consulting and audit firms- my experience in a
number of other industries is evident. Telecoms, retail,
manufacturing, construction, banking, investment among others.
Key competency areas
- General management
Involved in strategy projects and led Andersen (consulting) and
Deloitte (audit, financial advisory services and regional practice in
central Asia) practice areas and regions from management and
profit perspectives. Ran large management consulting group which
included technology, process, people and strategy perspectives.
- Finance
Member of Australia and New Zealand Institute of Chartered
Accountants. Was auditor for a significant part of career while
2. heavily involved in consulting services. Also oversaw financial
advisory services in Kazakhstan.
- Human capital and Process consulting
Significant part of consulting was around process improvement
(from most support services, shared services, supply chain and
general transformations) and management of change. Developed
series of papers on human capital and processes around company
culture alignment and led several major IT implementations with
role managing board and senior management change perspectives.
- Cultural diversity
Has lived and worked, and consulted in many different
environments. Recent experience in startup with local partner in
Kazakhstan and also worked in State bodies. Has good
understanding and appreciation of cultural issues and managing in
such environments.
- Leadership
Was key project leader for various efforts including logistics and
human capital for the Kazakhstan Foreign Investors Council.
Board member for various business associations and advisory
council member for Regional Financial Center of Almaty and of a
major university in Kazakhstan. Also while in Indonesia actively
involved and led efforts through efforts in Amcham and
Indonesian International Business Council work (as board
member) with foreign investors, government of Indonesia and
ILO efforts on regular engagement with leaders in government on
labor reform.
Summary
Darryl is known for his energy, high achievement, creativity and respect of
quality and people. Through his diverse background- from audit to
financial and management consulting, and various countries worked in –
from Europe to Asia, he has developed a rich knowledge and experience
that has allowed him to become a trusted advisor to a number of major
owners in each of the countries with keen sense of culture, demands of
international quality requirements and multi international business
environments. These are themes you will see throughout this document
and feel in all your dealings with him.
His career started at Andersen and spanned over twenty years (22) before
the merger in Indonesia with Ernst and Young and before his move to
Deloitte in the CIS. With Deloitte he initially was in Moscow for 12
months before moving to Almaty where he was responsible for the
Deloitte practice in the Caspian area until June 2012. He left Deloitte in
September 2012 to pursue personal interests initially with Kazakh Railways
which was associated with the major Silk Way initiative of the Kazakhstan
Government and then more recently on a Health Care start up in
Kazakhstan as a cofounder on a community based health system in Almaty.
He currently holds several independent board positions and also is an
advisor to several businesses.
Detailed Background
3. He originally started in the audit division of Andersen where he was heavily
exposed to a top 20 Australian entrepreneurial group and was promoted
quickly to audit manager on that account. He was also exposed to the
mining, energy, and hospitality industries. This background, together with
his institute of Chartered Accountants qualification, gave him a solid
grounding in accounting principles and the importance of finance.
In this early part of his career, he was extensively involved in mining clients
including many of the BHP coal mines in central Queensland, BHP mine at
Groote Island, Battle Mountain’s interests in Australia and Thiess Dampier
Mitsui coal interests in central Queensland as well as a number of other
mines (largely coal and gold). His work included both audit and a number
of due diligence reviews.
In 1985, he migrated into consulting and undertook a number of projects
in process, restructure, and Total Quality Management predominately in
the health care industry. His in-depth exposure in this industry gave him
major insights into dealing with people, an understanding of process tools,
and of quality principles. He was also assigned to the London office for 18
months during this period to do corporate finance, including due diligence,
business planning, and financial reviews.
Consulting work was primarily with hospitals across Australia and in 1993
became head of the firms Asia Pacific health care practice which he
remained until the demise of Andersen in 2002/3. This took him to many
countries in the region with work in a variety of areas including consulting
and operational reviews, strategy, and feasibilities.
In 1993, Darryl moved to the Jakarta office as the senior expat and in
addition to his international health care work- worked both in the audit and
consulting practices responsible for first-tier foreign companies
predominantly clients such as Newmont, Freeport, Balfour Beatty, as well
as a number of local conglomerates.
Consulting work was extensively with a number of clients in cultural and
transformation programs- key indicator development, transformation of
back office operations (HR, finance, and supply chain). Darryl was also lead
consultant for a regular half yearly forum for the six largest mining
companies on issues ranging from HR to change programs. He led many
best practices sessions and became a regular speaker in organizations on
strategy, change and improvement, both in Indonesia and in the Asia
Pacific region.
In recognition of his outstanding client abilities, in 2000, he was appointed
as head of Andersen Jakarta consulting practice (and also on that firm’s
executive leadership team). Under his leadership, the practice focused on
quality of work and people, customer satisfaction, and supporting the
global strategy of Andersen. The practice comprised of 140 professionals
serving a vast array of clients with annual fees of around $10 million. He
was further appointed as Head of Andersen’s Oil and Gas Team for Asia
Pacific in 1998, a segment of the broader energy industry grouping. Darryl
was also a significant member of the firm’s Global Energy team.
4. With the merger of Andersen’s Jakarta entity (Prasetio Utomo) with Ernst
and Young in 2002/3, Darryl became a partner in the business advisory
group of Ernst and Young where he was responsible for human resources
and overseeing a process enablement practice (SAP).
He moved to Deloitte in Moscow in 2005- initially joining as part of the
audit division- resources group (clients included Polus Gold). His
background quickly saw him elevate to running one part of the audit group,
and taking on the development and roll out of the highly successful capitals
markets initiative called “Don’t go to London without Deloitte” where he
started and continued to develop out a name for Deloitte in the area of
governance and improvement. The capital markets program was based on
the need to integrate services across the firm for pursuing and development
market brand and included the development and education of market
places, including internal community. It became the cornerstone of the
Deloitte CIS firm go to market strategy for some four years and was
nominated as a major innovative project in the Deloitte Global Firm. With
his quick successes in Moscow- he was asked to move to run the firms
Caspian/ Central Asia practice in June 2006 based out of Almaty where he
was practice leader for six years. In that time, he was on the Deloitte CIS
executive and also the firm’s representative for four years on the Global
Innovation Council.
Client work in the Caspian region has included audits, management
consulting and financial advisory services related. He was involved in
restructures of a number of businesses and also oversaw the work done by
the transaction services teams and due diligence across broad set of
industries- telco, retail, oil and gas, mining, financial institutions, among
others. He was also involved in feasibility work, notably on Khorgos (a
logistics hub) for Kazakh Railways and in supporting strategy and shared
services consulting work for NMH (hospitals).
He retired from Deloitte in 2012 after six years as leader of the Caspian
practice.
In 2012 he joined Kazakhstan Railways as initially an advisor to the
President and latter took up a role as an Executive Director of KTZ
Express, the new logistics arm of Kazakhstan Railways. He was heavily
involved on developing out the Silk Way development of connections
between Europe and Asia with transactions with DP World, route
management on a number of key routes between Asia and Europe and in
the development and concept around Khorgos.
In early 2013, Darryl became an independent board member of National
Medical Holding- a group consisting of the Kazakh major six super
specialty group of Hospitals under Nazarbayev University in Kazakhstan.
In January 2014, Darryl became the deputy General director and co
founder of a new health start up- Health City LLP. This is a project that he
had been working on for some eighteen months with his local partner and
leveraged off his personal significant history in health care and also his
5. governance experience through his long consulting and leadership
positions in global major professional services firms. In just over 12
months, the concept was launched with seven locations.
In 2015 he and a partner started another venture in logistics leveraging on
the development of the Silk Way land bridge in a company, Silk Route Rail
Limited. The company is in the process of developing an independent
common carrier train system using a hub and spoke system between Asia,
Europe and Middle East. This involves facilitating a large number of major
freight forwarders and shippers and the various operators across the
continents.
Involvement in the Community
In Indonesia, Darryl was Chair of the American Chamber of Commerce
Human Resource Committee/ Board member and also held the position as
Human Resources chair for the International Business Chamber (IBC) in
Indonesia. This saw much interaction with Ministries and international
organizations. In Kazakhstan, he was an advisory board member for four
years for the Regional Financial Center of Almaty and also for a period on
the advisory board member of the Nazarbayev University. Also for two
years, Darryl was the local Kazakh representative for Deloitte for the
President of Kazakhstan Foreign Investment council which brings together
some 25 top CEO globally to meet with the President of Kazakhstan on
business and reform issues for Kazakhstan. Darryl was leader for the
Foreign Investor Council foreign side input into council meetings- the first
related to human capital and the second related to creating Kazakhstan as a
logistics hub between Europe and Asia.
Throughout his career he has been a regular and popular speaker at various
events regarding change and redesign, for health care and oil and gas while
in Andersen in strategy, and, more recently on capital markets and
leadership. He also published regularly and is quoted in publications. In
Kazakhstan he instigated and ran two highly televised and successful
national share games which were designed as an extension to the “Go to
London program” to broaden the educate for companies on what it means
to be listed and the public on involvement in shares and for twelve months
also had his own program for TV called “Talking Business Kazakhstan”
which involved interviewing global leaders on western practices and sharing
experiences for development of business practices in Kazakhstan.
And People Matter
Teamwork and collaboration are critical skills. To this day- his teams he
worked with call him coach. Respecting teams are fundamental to success,
building teams, inspiring them, trust and ongoing learning and
development to better practices are all elements critical to success of any
project and business.
COUNTRIES WITH WORKING EXPERIENCE
Australia, Indonesia (11 years), Kazakhstan (10 years), Great Britain (3
years), Russia (1 year), United States, Philippines, Papua New Guinea, New
Zealand, Hong Kong, Singapore, Thailand, Malaysia, and Vietnam
6. MEMBERSHIP IN PROFESSIONAL SOCIETIES
Australian and New Zealand Institute of Chartered Accountants
EDUCATION
Bachelor of Business, Queensland University of Technology (1981)
Professional year, Institute of Chartered Accountants (1982)
OTHER PROFESSIONAL TRAINING
Has attended numerous in-house training programs run by Arthur
Andersen regionally, at St. Charles, Illinois (corporate training facilities), or
in Europe. Has also attended various executive development courses held
externally. In 2002, attended “Leading Professional Services Firms” at
Harvard Business School, Boston.
In his years with Deloitte he attended worldwide workshops on innovation
from Deloitte.
For Kazakhstan Railway was involved in European development meetings
as well as attendee and speaker at a number of logistic conferences in
China.
PERSONAL DETAILS
Born on April 4, 1960 in Brisbane, Australia.
Australian citizen.
Married to citizen of Kazakhstan with children
Enjoys outdoors and has a strong interest in triathlons.
7. MEMBERSHIP IN PROFESSIONAL SOCIETIES
Australian and New Zealand Institute of Chartered Accountants
EDUCATION
Bachelor of Business, Queensland University of Technology (1981)
Professional year, Institute of Chartered Accountants (1982)
OTHER PROFESSIONAL TRAINING
Has attended numerous in-house training programs run by Arthur
Andersen regionally, at St. Charles, Illinois (corporate training facilities), or
in Europe. Has also attended various executive development courses held
externally. In 2002, attended “Leading Professional Services Firms” at
Harvard Business School, Boston.
In his years with Deloitte he attended worldwide workshops on innovation
from Deloitte.
For Kazakhstan Railway was involved in European development meetings
as well as attendee and speaker at a number of logistic conferences in
China.
PERSONAL DETAILS
Born on April 4, 1960 in Brisbane, Australia.
Australian citizen.
Married to citizen of Kazakhstan with children
Enjoys outdoors and has a strong interest in triathlons.