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Ifad Country Managers Net Work Shop

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    Ifad Country Managers Net Work Shop - Presentation Transcript

    1. IFAD Asia Division Net Work and Network Analysis Patti Anklam July 24, 2009 A NetWorkShop Patti Anklam 2009
    2. Agenda Time Goal 9:00 – 9:15 Introductions & Goals 9:15 – 10:00 Personal networks and their role in network development 10:00 – 10:15 Break 10:15 – 11:00 Overview of Networks and Net Work 11:00 – 12:00 IFAD Asia Division Network Analysis 12:00 – 12:30 Action planning: Sustaining the Network Patti Anklam 2009 2
    3. Goals Share Net Work thinking – why networks are important Show the dynamics of network growth Illustrate your personal networks and the role they play in the work of IFAD Present the “current state” IFAD Asia Division network Action planning – what steps can you take? Patti Anklam 2009 3
    4. About Networks Patti Anklam 2009
    5. Networking is about making and leveraging personal connections Patti Anklam 2009 5
    6. Net Work is about identifying, creating, and sustaining networks Patti Anklam 2009 6
    7. What is a network? “An interwoven or interrelated number of things…” Patti Anklam 2009 7
    8. History of the Network Perspective New York Times, April 3, 1933 Patti Anklam 2009 8
    9. 1967: Six Degrees of Separation Omaha Boston Stanley Milgram, Yale University Patti Anklam 2009 9
    10. The new science of networks Beginning in the 1990’s computer science made it possible to map and analyze large networks Beginning in 2002- 2003, the network insights started to become accessible Patti Anklam 2009 10
    11. BusinessWeek, February 27, 2006 Patti Anklam 2009 11
    12. What we learned from the science Networks can be drawn Relationships (ties) among people (nodes) can be analyzed: Counted, summed, averaged Grouped, segmented Patterns matter 11% 2.581 Patti Anklam 2009 12
    13. Science gave proof to instinct: Networks Matter At work: High performers have better networks People with better networks stay in their jobs longer Network-savvy managers are more likely to be promoted People with higher social capital coordinate projects more effectively Patti Anklam 2009 13
    14. Science gave proof to instinct: Networks Matter In life: People with strong networks have a better chance of full recovery from heart attacks We are defined by the networks we are in Obesity studies Smokers Patti Anklam 2009 14 New York Times,, May 22, 2008
    15. How do we start to look at networks? Nodes Ties (links) Connected Directional Triangles Open Closed Patti Anklam 2009 15
    16. Different network views Personal networks Does my personal network fulfill the different aspects of myself (emotional, learning, mission, career) Is my network diverse enough so that I can learn from and access talents and resources that I may need? Organizational networks Are the right people connected? Are there gaps between organizational groups? Who are the people who move knowledge through the network? Are they being acknowledged for this? Patti Anklam 2009 16
    17. Personal Networks Patti Anklam 2009
    18. Personal Networks Your family, friends, neighborhood communities Business groups and organizations you belong to The individuals you have ties to The people your ties are connected to Patti Anklam 2009 18
    19. Types of ties Strong ties: Close, frequent Reciprocal Weak ties Infrequent interaction No emotional connection Absent ties No personal connection beyond “nodding” Dunbar’s number: 150 Patti Anklam 2009 19
    20. Personal Network Mapping Exercise Relationship to You Individual’s Name Personal/ Professional / Count Joint Project Friendship Informational Patti Anklam 2009 20
    21. Exercise: Mapping Your Personal Network Patti Anklam 2009 21
    22. Views of the personal network Role(s) Position Leader Sponsor Leader Core member Active participant Peripheral member Composition Patti Anklam 2009 22
    23. Go back to your list Location diversity: How many of the people are in your local workgroup (IFAD Rome)? How many of the people are IFAD in other locations? How many non-IFAD? Topic diversity: How many of these people share your skills and expertise? How many are in different fields from yours? Strength diversity: How many strong vs weak ties? Patti Anklam 2009 23
    24. The sum of your personal networks… Contributes to the overall success of IFAD Asia Division Overall How can you leverage your weak ties and bring them into the network? Patti Anklam 2009 24
    25. Personal net work activities Create and sustaining relationships Asking for help Helping when asked Creating ties and links – making introductions What are the ways that you sustain your relationships? Purposeful maintenance Looking for effective structure Watching for diversity (beyond the current group) Balance strong ties and weak ties Patti Anklam 2009 25
    26. Organizational Networks Patti Anklam 2009
    27. Different network views Personal networks Does my personal network fulfill the different aspects of myself (emotional, learning, mission, career) Is my network diverse enough so that I can learn from and access talents and resources that I may need? Organizational networks Is the network “sufficiently” connected? Are the right people connected? Are there gaps between organizational groups? Who are the people who move knowledge through the network? Are they being acknowledged for this? Patti Anklam 2009 27
    28. Organizational networks Formal Often centralized or hierarchical Fixed relationships Defined patterns of information flow Informal “How work gets done” (bypasses structure) Fluid relationships Patterns of information flow are defined by individuals’ ties Patti Anklam 2009 28
    29. Network analysis helps map the differences Formal Informal Patti Anklam 2009 29
    30. Social Network Analysis Can map many dimensions of relationships: •Work together •Trust each other •Seek advice from •Support •Friendship •Communication For IFAD, we looked at: •Communication (interactions) •Knowledge (of each others’ talent & experience) •Opportunity (that increased communication would offer) Patti Anklam 2009 30
    31. Social Network Analysis Prompts Questions It lets us look at patterns: Are certain people overly central? Are some people loosely connect and therefore under- utilized? Are there divisive subgroups? Is the network’s level of connection sufficient? Are we acknowledging the work of the connectors? So as to improve: Business problems caused by lack of flow of knowledge Effectiveness of interactions among people in the organization Patti Anklam 2009 31
    32. Methodology Have a business goal Understand the context Collect data Surveys Interviews 21 39 Web & email statistics 29 23 8 35 5 24 Analysis 27 30 16 18 25 22 40 Visual 9 12 33 15 14 13 36 34 Mathematical 38 19 2 20 31 Interpretation 32 26 7 6 3 Action •Colors indicate geographic regions 28 •#25 is the network leader •#14 is due to retire next year Patti Anklam 2009 32
    33. SNA Reveals: Network Structure Hub and Spoke: Starting Heterarchy: Teams Random Connections: Context Discoverable Stovepipes Core/Periphery: Healthy End Hierarchy: Command and State Control Patti Anklam 2009 33
    34. SNA Reveals: Network maturity Hub & Spoke Scattered Clusters Core/Periphery Multi-hub Small World Source: Valdis Krebs Patti Anklam 2009 34
    35. SNA Reveals: Patterns for different types of work Functional Need Effective Network Pattern Strong ties Complex knowledge transfer (teams) People aware of each other’s knowledge Weak ties are sufficient Simple knowledge transfer Hub and spoke network Simple coordination Strong ties from the hub to central Transformation, change management connectors in sub-networks Dense, de-centralized network Complex coordination Extensive weak ties to diverse groups Innovation Strong and multiple ties to diverse Public good, field & policy networks groups Patti Anklam 2009 35
    36. ENRAP Knowledge Network Organizational Network Analysis November 2008 Patti Anklam 2009
    37. Topics Responses (50 of 73 people surveyed) Demographics of respondents Perspectives on knowledge sharing Means of communication Value of the ENRAP network Network relationship questions By country, group, and interactions Personal network statistics Patti Anklam 2009 37
    38. Responses by Role Group Surveyed Responded Percentage Country Teams 18 14 77.77% CPMs 12 9 75.00% ENRAP PCU 2 2 100.00% IFAD HQ 5 4 80.00% IFAD Project staff 35 20 58.82% Totals 72 50 69.4% Patti Anklam 2009 38
    39. Responses by Country Country/Group # Surveyed #Responded Percent Afghanistan 1 1 100% Bangladesh 4 3 75% Cambodia and Indonesia 6 5 83% China 6 4 67% Fiji and Pacific Islands 4 3 75% IDRC 2 2 100% IFAD 4 3 75% India 9 6 67% Iran 2 2 100% Lao PDR 3 2 67% Mongolia and Maldives 3 1 33% Nepal and Bhutan 6 6 100% Pakistan and Kyrgztan 6 3 50% Philippines and Sri Lanka 12 6 50% Vietnam 4 3 75% Patti Anklam 2009 39
    40. Respondent demographics: Primary Languages 20% of respondents list English as a primary language 97% of respondents indicate English as a language competency Languages with 2 or more native speakers: Other Languages Represented Cebuano, Czech, Dzongkha, Farsi, Azari, Fijan, Fiji Hindi, Finnish, Hriam Tong (A Tribal Dialect), Indonesian, Japanese, Khmer, Manipuri, Mao( Mother Tongue), Mongolian, Oriya, Pashtu, Punjabi, Russian, Singhalese, Sinhala, Slovak, Spanish, Swedish, Tagalog, Thai, Turkish, Urdu Patti Anklam 2009 40
    41. Perspectives on knowledge sharing Patti Anklam 2009
    42. How people communicate Use 6 = Daily 5 = Weekly 4 = Monthly 3 = few times/year 2 = Yearly or less 1 =Never Patti Anklam 2009 42
    43. How people value the IFAD Asia Division network Range 7 = Strongly agree 6 = Agree 5 = Somewhat agree 4 = Neutral 3 = Somewhat disagree 2 = Disagree 1 = Strongly disagree Patti Anklam 2009 43
    44. How people value the ENRAP network By country and by role Range 7 = Strongly agree 6 = Agree 5 = Somewhat agree 4 = Neutral 3 = Somewhat disagree 2 = Disagree 1 = Strongly disagree Patti Anklam 2009 44
    45. Views of the Network Maps and Metrics Patti Anklam 2009 45
    46. Looking at maps Reminder of goal of this SNA: Establish a baseline of existing relationships among IFAD program staff across country boundaries So as to be able to measure progress in a year’s time Maps are drawn from incomplete data The data is a snapshot in time We show relationships between people even if only one of those people actually answered the survey The additional opportunity is to look for insights about how to further enhance the knowledge network Patti Anklam 2009 46
    47. Metrics Terminology – Baseline Measures Baseline Group Measures Density – Robustness of network (group measure) Number of connections that exist in the group out of 100% possible in that network General level of linkage. More points connected means quicker and more accurate information flow Distance (Cohesion) – Ease with which people can connect Distance is the shortest path between two people. Lee--->Ted = 2 NOT 3 Al Bob Sue Ted Lee Ann Patti Anklam 2009 47
    48. Metrics Terminology – Individual Measures Centrality (Individual measures) In-degree Actual number of direct connections that individuals have with others in the group or average among a group (in-degree) Betweenness Individuals who have more ties to others may be in more advantaged positions; they may have access to more of the information or knowledge in the network Patti Anklam 2009 48
    49. Network Relationship Questions Interactions: How frequently people interact across this network Used to get a sense of how knowledge is flowing across the network Also shows “who doesn’t know whom” Knowledge:” How well do people understand the skills and knowledge of others Helps to show whether more work is needed to make introductions, make people aware of each other Opportunity: How much increased communication with specific individuals can enhance effectiveness Patti Anklam 2009 49
    50. Demographics Maps use color coding to denote countries (with some country areas combined) We use the software to remove or show specific roles, identified as: Country Program Managers (CPMs) Country Teams IFAD Project staff (in the field) IFAD Asia-Pacific Division Staff IDRC Staff Patti Anklam 2009 50
    51. Results Selection From potentially thousands of possible combinations, we chose to show those that: Highlight the density of interactions across the network as a whole Demonstrate the cross-country interaction Highlight the people who are key brokers and connectors Patti Anklam 2009 51
    52. Awareness of others (Full Network) “I know this person and have had some interaction with them.” Density: 29% Distance: 1.6 Kamran Akbar Song Sophal Jebun Nahar Dongqing Zhao Djadi Purnomo Y. Tian Peni Sakitora Hashibul Alam Ariko Toda Wang Y. Atsuko Toda Mariam Rikhana Thomas Rath Zhigang Zheng Siale Bain-Vete Ronald Hartman Dalantainyam Sheik Md Mohsin Dagvaa Nguyen Van Thanh Nigel Brett Yinhong Sun Ngyuen Thanh TungShuli Cui Rahim Ullah Ung Moni Ganesh Thapa Carla De Gregorio Vikash Kumar Agha Imran Hamid Douangmala Chanthalangsy Maria Donnat Kati Manner Mattia Prayer Galleti Qaim Shah Dhan Bahadur Shrestha Ouk Vuthirith Patrick Chen Antonio B Menor Martina Spisiakova Sangay Sana Jatta Soulivanh Vinay Kumar Vien Tran Thi Chase Palmeri Apoorva Mishra Shalini Kala Yolando Arban Mahdiyeh Pourshad Amjad Ali Toor Anirudh Tewari Jyotsana Sitling Thomas Elhaut Soulichanh Phonekeo Mary Jean T. Pacheco Susan Perez Aryal Bashu Sunil Fernanado Sarath Fernando Moses Chalai Govinda Kafley Anura Herath Julita A Ragandang Keshab Acharya Patrick Jayamanne Pravanjan Mahopatra Vincent Darlong Isabel Tejo Ankita Handoo Ann Lily Marie O Uvero Kenneth Pala Hassan Maaz Shareef Patti Anklam 2009 52
    53. The key people in the network (Respondents Only) “I interact with this person at least once every other week.” Node sizes indicate relative “betweenness” Dalantainyam Dagvaa Jebun Nahar Siale Bain-Vete Density: 9.8 Isabel Tejo Ouk Vuthirith Distance: 2.6 Vikash Kumar Ung Moni Ronald Hartman Vien Tran Thi Nigel Brett Y. Wang Thomas Rath Atsuko Toda Sheik Md Mohsin Ganesh Thapa Keshab Acharya Kati Manner Djadi Purnomo Carla De Gregorio Dhan Bahadur Shrestha Maria Donnat Ngyuen Thanh Tung Zhigang Zheng Martina Spisiakova Mariam Rikhana Chase Palmeri Sangay Yinhong Sun Mattia Prayer Galleti Shalini Kala Govinda Kafley Bashu Aryal Cui Shuli Anura Herath Ankita Handoo Apoorva Mishra Moses Chalai Soulivanh Yolando Arban Vinay Kumar Mahdiyeh Pourshad Patrick Jayamanne Douangmala Chanthalangsy Vincent Darlong Agha Imran Hamid Pravanjan Mahopatra Susan Perez Qaim Shah Mary Jean T. Pacheco Rahim Ullah Patti Anklam 2009 53
    54. The key people in the network (Respondents Only, Minus CPMs, IDRC and IFAD AP Division Staff) Red lines: At least once a month (Density 3%) Node sizes indicate Grey lines: Some interaction, but less than once a month (30%) relative “influence” 69 16 4 31 41 13 17 18 3 70 38 35 6 45 9 49 50 52 33 39 57 54 8 62 26 44 46 61 32 27 30 72 64 43 37 63 Patti Anklam 2009 54
    55. Frequency of interaction: CPMs “I interact with this person MORE THAN ONCE A WEEK.” Density: 47.7% Distance: 1.05 Did not respond to the survey 10 42 29 15 1 60 5 55 47 36 67 48 Patti Anklam 2009 55
    56. Frequency of Interaction: IFAD Country Teams (From Full Network; Diamonds indicate non-respondents) Red lines: At least once a month (9%) Grey lines: Less than once a month (Density = 44%) Hashibul Alam Ngyuen Thanh Tung Ung Moni Siale Bain-Vete Bashu Aryal Yinhong Sun Anirudh Tewari Mahdiyeh Pourshad Yolando Arban Qaim Shah Soulivanh Agha Imran Hamid Mariam Rikhana Ankita Handoo Susan Perez Vincent Darlong Anura Herath Patrick Chen Patti Anklam 2009 56
    57. Interaction detail: IFAD Country Teams (From Full Network; Diamonds indicate non-respondents) “I interact with this person AT LEAST ONCE A MONTH.” Mariam Rikhana Ung Moni Patrick Chen Siale Bain-Vete Hashibul Alam Yinhong Sun Anirudh Tewari Ankita Handoo Vincent Darlong Bashu Aryal Ngyuen Thanh Tung Yolando Arban Mahdiyeh Pourshad Susan Perez Soulivanh Agha Imran Hamid Qaim Shah Anura Herath Patti Anklam 2009 57
    58. Interaction Frequency: IFAD Project Staff (From Full Network) Red lines: At least once a month (Density = 2%) Grey lines: Less than once a month (Density 20%) Hassan Maaz Shareef Soulichanh Phonekeo Douangmala Chanthalangsy Song Sophal Peni Sakitora Vien Tran Thi Nguyen Van Thanh Zhigang Zheng Kamran Akbar Cui Shuli Sarath Fernando Dongqing Zhao Ouk Vuthirith Rahim Ullah Vikash Kumar Vinay Kumar Dhan Bahadur Shrestha Jebun Nahar Kenneth Pala Sangay Ann Lily Marie O Uvero Sunil Fernanado Keshab Acharya Patrick Jayamanne Sheik Md Mohsin Pravanjan Mahopatra Moses Chalai Isabel Tejo Govinda Kafley Dalantainyam Dagvaa Jyotsana Sitling Djadi Purnomo Julita A Ragandang Amjad Ali Toor Antonio B Menor Mary Jean T. Pacheco Patti Anklam 2009 58
    59. Interaction detail: IFAD Project Staff (From Full Network) “I interact with this person AT LEAST ONCE A MONTH.” 53 59 58 16 31 40 9 57 41 13 3 56 71 66 51 7 14 72 6 68 18 52 4 64 45 69 43 65 46 34 30 11 32 28 38 33 Patti Anklam 2009 59
    60. Look for gaps, opportunities across groups (Respondents Only) “I interact with this person at least ONCE EVERY OTHER WEEK” Country IDRC CPMs IFAD HQ Project Teams n= 18 2 12 5 35 Country Teams 4% 60% 10% 22% 4% IDRC 37% 100% 0% 50% 7% CPMs 4% 6% 63% 63% 4% IFAD HQ 11% 67% 89% 100% 0% Project 4% 21% 5% 10% 2% Density = % of ties that exist out of total possible Diagonal = within-group ties Patti Anklam 2009 60
    61. Look for gaps, opportunities across countries (Full Network) “I interact with this person at least ONCE A MONTH” Pak/Kryg India Phil/Sri Mon/Mal Vietnam Nep/Bhu Iran China Cam/Ind Lao PDR Bangl Afgh Fiji/Pac n= 3 6 6 1 3 6 2 4 5 2 1 3 Pak/Kryg 33% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% India 4% 46% 1% 4% 6% 2% 11% 4% 2% 0% 3% 11% 8% Phil/Sri 0% 1% 19% 0% 2% 1% 4% 1% 0% 0% 0% 17% 2% Mong/Mal 0% 0% 0% 17% 0% 0% 0% 0% 0% 0% 0% 0% 0% Vietnam 0% 6% 0% 8% 42% 0% 13% 4% 4% 17% 6% 25% 6% Nep/Bhu 3% 6% 8% 11% 4% 60% 17% 3% 3% 0% 4% 33% 13% Iran 17% 6% 13% 17% 13% 8% 50% 8% 8% 0% 13% 50% 13% China 3% 4% 3% 6% 8% 6% 17% 43% 3% 0% 8% 17% 8% Camb/Ind 0% 0% 0% 0% 0% 0% 0% 0% 40% 0% 0% 0% 4% Lao PDR 0% 0% 8% 0% 17% 0% 0% 0% 11% 67% 0% 0% 0% Bangl 4% 3% 2% 8% 6% 4% 13% 4% 4% 0% 58% 25% 6% Afgh 17% 11% 8% 33% 25% 17% 50% 17% 17% 0% 25% -- 25% Fiji/Pac Is 0% 0% 0% 0% 0% 8% 0% 8% 0% 0% 0% 0% 58% Patti Anklam 2009 61
    62. Knowing each other (Full Network) “I understand this person’s knowledge and skills.” Density: 14% Response is Agree (5) or Strongly Agree (6) Distance: 1.98 Hassan Maaz Shareef Sarath Fernando Cui Shuli Zhigang Zheng Song Sophal Dongqing Zhao Hashibul Alam Dalantainyam Dagvaa Y. Tian Y. Wang Ouk Vuthirith Siale Bain-Vete Thomas Rath Ariko Toda Qaim Shah Djadi Purnomo Yinhong Sun Peni Sakitora Kamran Akbar Mariam Rikhana Nigel Brett Carla De Gregorio Kati Manner Sheik Md Mohsin Ronald Hartman Martina Spisiakova Atsuko Toda Maria Donnat Ung Moni Vikash Kumar Patrick Chen Jebun Nahar Rahim Ullah Ganesh Thapa Sangay Chase Palmeri Ngyuen Thanh Tung Agha Imran Hamid Mattia Prayer Galleti Thomas Elhaut Dhan Bahadur Shrestha Nguyen Van Thanh Amjad Ali Toor Sana Jatta Shalini Kala Mahdiyeh Pourshad Anirudh Tewari Bashu Aryal Jyotsana Sitling Antonio B Menor Apoorva Mishra Yolando Arban Govinda Kafley Susan Perez Vien Tran Thi Moses Chalai Anura Herath Soulivanh Mary Jean T. Pacheco Vinay KumarPravanjan Mahopatra Keshab Acharya Isabel Tejo Patrick Jayamanne Julita A Ragandang Sunil Fernanado Ankita Handoo Vincent Darlong Kenneth Pala Ann Lily Marie O Uvero Soulichanh Phonekeo Douangmala Chanthalangsy 20% density when responses are “somewhat agree, agree, and strongly agree” Patti Anklam 2009 62
    63. The “don’t know” aspect (Full Network) “I understand this person’s knowledge and skills.” Density: 78% Response is Strongly Disagree Mary Jean T. Pacheco Nigel Brett Kati Manner Thomas Rath Y. Tian Jyotsana Sitling Vikash Kumar Hashibul Alam Dalantainyam Dagvaa Peni Sakitora Ngyuen Thanh Tung Ariko Toda Song Sophal Sheik Md Mohsin Y. Wang Ung Moni Djadi Purnomo Rahim Ullah Sunil Fernanado Govinda Kafley Jebun Nahar Ronald Hartman Vinay Kumar Mariam Rikhana Soulichanh Phonekeo Dongqing Zhao Siale Bain-Vete Ganesh Thapa Atsuko Toda Patrick Chen Amjad Ali Toor Pravanjan Mahopatra Soulivanh Qaim Shah Mahdiyeh Pourshad Maria Donnat Agha Imran Hamid Cui Shuli Keshab Acharya Hassan Maaz Shareef Sangay Ouk Vuthirith Zhigang Zheng Douangmala Chanthalangsy Susan Perez Julita A Ragandang Martina Spisiakova Dhan Bahadur Shrestha Carla De Gregorio Sarath Fernando Yolando Arban Anura Herath Nguyen Van Thanh Isabel Tejo Antonio B Menor Ann Lily Marie O Uvero Vien Tran Thi Vincent Darlong Patrick Jayamanne Ankita Handoo Yinhong Sun Kamran Akbar Mattia Prayer Galleti Apoorva Mishra Moses Chalai Kenneth Pala Shalini Kala Thomas Elhaut Anirudh Tewari Sana Jatta Chase Palmeri Bashu Aryal Patti Anklam 2009 63
    64. Look for gaps, opportunities across groups (Full Network) “I understand this person’s knowledge and skills.” Response is Agree (5) or Strongly Agree (6) Country Project IDRC CPMs IFAD HQ Teams n= 18 34 2 12 5 Country Teams 16% 6% 58% 21% 36% Project 6% 4% 36% 17% 26% IDRC 58% 32% 100% 50% 88% CPMs 11% 7% 8% 41% 44% IFAD HQ 49% 10% 75% 73% 75% Density = % of ties that exist out of total possible Diagonal = within group ties Patti Anklam 2009 64
    65. CPMs Did not respond to the survey 10 10 42 Density: 47.7% Distance: 1.05 5 1 48 29 15 47 15 1 55 60 67 29 36 5 55 47 60 36 42 67 48 “I STRONGLY AGREE that I know “I interact with this person MORE THAN ONCE A WEEK.” this person’s knowledge and skills.” Patti Anklam 2009 65
    66. Improving Results (Responded Only) “I am likely to improve results if I could communicate more with this person.” Response is Likely (4) or Very Likely (5) Zhigang Zheng Douangmala Chanthalangsy Vincent Darlong Keshab Acharya Dalantainyam Dagvaa Rahim Ullah Vikash Kumar Sangay Isabel Tejo Pravanjan Mahopatra Moses Chalai Shalini Kala Patrick Jayamanne Cui Shuli Yolando Arban Vinay Kumar Apoorva Mishra Susan Perez Govinda Kafley Agha Imran Hamid Dhan Bahadur Shrestha Mary Jean T. Pacheco Qaim Shah Ankita Handoo Bashu Aryal Name Count Yinhong Sun Ganesh Thapa Soulivanh Kati Manner Jebun Nahar Sheik Md Mohsin Anura Herath Thomas Vien Tran Thi Elhaut 30 Martina Spisiakova Chase Palmeri Maria Donnat Anirudh Tewari Thomas Rath Shalini Kala 28 Ngyuen Thanh Tung Mahdiyeh Pourshad Ronald Hartman Ung Moni Maria Donnat 26 Nigel Brett Mattia Prayer Galleti Atsuko Toda Apoorva Mishra 24 Mariam Rikhana Siale Bain-Vete Carla De Gregorio Martina Spiasiakova 23 Djadi Purnomo Y. Wang Ouk Vuthirith Ronald Hartman 23 Yolando Arban 20 Carla De Gregorio 19 Patti Anklam 2009 66
    67. The Personal Network Data 37 people responded to the request to list up to 15 people “whom they rely on to accomplish their work” The intent was to gain insight into how diverse networks are in terms of working with people outside of one’s local office. Respondents listed an average of 12.5 people Results: An additional 276 people and an additional 343 ties Patti Anklam 2009 67
    68. In the extended network On average, 35% of these personal networks consist of people in the same group 68% of these people are in the same country 30.6% of people are outside of the IFAD/IDRC/ENRAP network People added by 3 or more respondents: Riza Rosal, Shankar Kutty, Shahell Rafique, Martina Huonder, Imelda Posadas, He Qibin, Jeszal Topacio, Patti Anklam 2009 68
    69. Full network view J.Jargalsaihan, ministry of finance Eko Benny IrwanDewo Putranto N.Batsuuri, State Secretary, MoFA Sri Damayanti Duan Feng Yaobin Qibin He Xiaojun Yan Pieter Li Hongping Geng P.Bayanmonh, ministry food and agriculture Marita Manley Tausie Mua Wang Patricia Picconi Zhang wen Supanca Fakavae Taomia Vivi S. Lord Reasmey Sim Moeun Meng Sakphouseth Su Juan Aleki Sisifa Judith D'Souza Aloysius Fernandez Peter Sittu mohammed bousselhamSusi Herve Conan He Qibin Sriram Subramanian Batbayar, ministry of finance A. Alam sylvie martin Suon Sokheng Mitchell Siosiua HalavatauKatherine Wang Bo Liu Fang Zou Ciyong D.Angar, ministry of finance Chan Darong Teng LaoSaing Koma Yang Duong Quynh Le Andrew Speedy Wu Xingzhong Scott Leiper D.Galsanbuyan, ministry of MOFA Ha Van Hoa Jeszel Topacio Joe Gillen Anara Jumabayeva Van Son Mohammad Farrah,Mohammad Hussain Bhatti, FAO, CDP FAO Hoang Daniel Ingth James McManners Mao Narith Youqiong Wang Mohammad Ali, FAO Michael Rayner Daniela Marra Huonder Martina Tom Anyonge Thi Vien Tran Dorothy Bellogini Rahimullah Adrian Marbaniang Akmal Hussain Eric Weiss Phuong Tien Tan Abdou Bousselham Benedicto Bayaua Imelda Posadas Yun Ryong Chan Maria Zaccardelli WFP Nong Thi My Hanh Maliha Hussein Hok Kimthourn Wolfgang, Svetlana Balkhova Hrishikesh Singh Dhrupad Choudhary Phan Van Nhan Rashda Syed Waqar Abbasi, Dy. Secretary, EAD Valentina Camaleonte Keo Vibol Stefania Cappai McManner Jimmy Karla Shafiullah Shaheel Rafique 17 35 Willem Bettink Hari Upadhyaya Tahir Orakzai, PD, SFDP Liam Chicca Nguyen Thi Hong Yen 13 41 Vijaylakshmi Brara Dr. P.C.Oraon 8 10 55 15 Ashok Seth Maria, PI, IFAD Dev Nathan Quang Khanh Luu Abhijeet Mukherjee Silvia Guizzardi 7 Roxanne Samii Dhrubajyoti Nath Pawan Kumar Manohar Sharma 16 31 49 2 29 34 Capt. Waqar, PD NWFP BADP Edward Mallorie DLSO'S of Project Districts 42 70 Tran Hoan Kim 68 5 14 Nguyen Thu Hoai Sanjay bhagat Thelma Paris 4 47 52 Junaid Iqbal, Additional Secretary, EAD Under Secretary Shyam Nidhi Tiwari MOF 30 punam t.surin 48 Son Thi Anh Hong 50 67 Houmphanh Brett Shapiro Ranjan pathak LDO'S of project Districts 21 Mohamed Boussalhem 54 Betero Fuatia shampa roy 26 33 44 22 9 36 12 51 Shankar Kutty Riza Rosal Phan Thanh Bien Under Secretary Kedar Neupane MLD Chattawa Field Presence Officers joji flores 1 23 Fakavae Toamia - MORDIrobert anthony Regional Raghav Gaiha 45 19 69 Nguyen Truc Son 38 3 39 60 62 Saomany Subir Pradhan Under Secretary Reshmi Pandey MLD 32 27 53 Project nestor estoesta Staff Floyd Robinson - MORDI Fiji 20 Tong Minh Vien Secretary Ganga Datta Awasthi MLD 6 Bounta Soane Patolo - MORDI TOnga 18 71 11 61 Le Thi Dien Section Officer Subash Shivakoti MLD 58 72 Khanthaly Manitasi Leger - MORDI Tonga Under Secretary Dhurba Dahal MLD Phet Sayo Roi AvenaAbdou 28 66 Kuwan Sinh Huynh Van Tao Teretia Tororo - MORDI Kiribati 43 40 DADO's of Project Districts 65 56 63 Lattanakhone DAR-IFAD Project staff Martina 46 37 59 Tekai Ataraki - MORDI Kiribati DFO'S of Project Districts Phan Thanh Nhan Sanjeev Kumar Shrestha Letho Dukpa Somchith Dir. Herminia B. San Juan, DAR NR Baral Alamoti F - MORDI Kiribati Joint Secretary Mahesh Dahal 64 MLD Ugen Tshewang 57 Kunzang DAR officemates/colleagues Nguyen Anh Quan Phengkit Assistant Secretary Dolly SP Joshi Fangua - MORDI Tonga Sisilia Joint Secretary Mukunda Raj Prakash NPC Megam Bounlouane Ritchi NEDA/DBM/DOF/Bureau of Treasury Ugen Norbu Kinisemere Waqa -jahangirzadeh Mr. Javad MORDI Fiji Gyanendra Kaysatha Tshewang Gyaltshen LyonpoNim Thongsone Pema Gyantsho Dorji Staff of other IFAD-assisted projects in the Phils. Tshering Tenzin Terrence Abysekara - World Bank Under Secretary Zenaida maglaya Shanta Muni Tamrakar - MORDI Regional Loreen Ngwele TN Acharya Director Pema Gyamtsho TenzinDorji Sunil Abraham Budget Lyonpo Karma KezangRK Pradhan Director, FAPsO Finance Dasho Sherub Gyaltshen Dr. Choudhury, ICIMOD Binai Lama Ajantha Kumarasiri - Finance Ministry, ERD SP Upadhyaya Mr. Hossain Ajdari CPMs Staff/Point person of other cooperating agencies Muthumala, DFistrict Manager Tung Maria Ng Laurent Elder Project Budget Officer/AccountantProject Directors Franklin Bonifacio A. V. ParajuliMrs. Fariba Aghakhani Alex delos Santos, NMCIREMP Piyasena , Ministry Secretary Cameron P. Odsey Fedrick Abyratna - UNDP AP Regmi Mrs/Mr. Satche Sylvia Guizzardi Surya P. Acharya Majula Amerasinhe - ADB Luna David Senarath Banadara District Manager KC Poudel Premalal Kuruppuarachchi - FAO BK Dallakoti Mr. Bahman Mansuri P Samarasinghe Pushpakumara, Keshav Kanel Mrs. Laleh Daraii District Manager Nihal Attapattu - CIDA Lalith Haturusinghe - Ministry of Agric. Abdou Mohammed Randunu , Monitoring Officer Priyanthi Fernando Bandara, Manager Civil works Nicola Favia Laxman GautamMr. Kris Monzales K Khanal Mr. Siruse Entekhabi Keshav Nepal Mr. Sunil Abraham Dr. Mrs. Mitra najafi Eskandari Mrs. Banihash Alirezanejad Zari Mrs. Mrs. Charles Picpican Evelyn Valeriano Darmasiri Finance Manager Bal Claver Kariyawasam, District Manager RamilEmelie Daquipil Rodriguez Kumarasiri/ ExternalCeledonia Saldevar Danny Edna Cabaoig Jose Dado Resource Department Bebeth Padre Dalilis Patti Anklam 2009 69
    70. Summary The ENRAP network is currently connected by: IFAD AP division staff and ENRAP CPMs A few people who have three or more ties across country boundaries Connections within the countries are healthy. Exceptions may be simple to explain If you want to decrease the involvement of the central staff (and eventually IDRC), then you will want to look for ways to increase the cross-boundary connections The density of connectivity is at the level of “at least once a month” is good. The question is whether this is the level of interaction that you would like to see, or if you would like it to be better Network analyses are open to interpretation, and are intended to show patterns that prompt good questions and spark joint learning and action Patti Anklam 2009 70
    71. Going forward from here Patti Anklam 2009
    72. The network view provides access to managing a network’s context You can design a network Selecting appropriate elements of purpose and style You can examine it Looking at its structure, value flow, or relationships You can create or respond to change By understanding the network’s context and its properties Patti Anklam 2009 72
    73. The leader’s net work 1. Network intentionally 2. Practice network stewardship 3. Embrace technology 4. Create the capacity for net work 5. Use the network lens 6. Intervene carefully Patti Anklam 2009 73
    74. 1. Network Intentionally Create connections B B B Randomly A C A C A C Mindfully Between individuals and across groups Increase the flow of knowledge Technology, events Discover connections Correct impedances Overly central people or bottlenecks Increase diversity Patti Anklam 2009 74
    75. 2. Practice network stewardship The network view provides access to managing a network’s context You can design a network To support client groups and organizational initiatives To manage a KM program You can examine it Looking at its structure, value flow, or relationships You can create or respond to change By understanding the network’s context and its properties Patti Anklam 2009 75
    76. 3. Embrace technology Leverage technology to discover networks Encourage the use of technology “Network productivity trumps personal productivity*” *Stowe Boyd, “Flow: A New Consciousness For A Web Of Traffic”, http://www.stoweboyd.com/message/files/flow.pdf Patti Anklam 2009 76
    77. 4. Create capacity Reward good network behaviors Encourage outreach Bring the outside in Establish and transmit norms for networking Enhance skills in using collaborative networking technologies and social tools Patti Anklam 2009 77
    78. 5. Use the “network lens” If it’s a network, you can draw it. Pick up your pencil Think about the relationships that exist In your personal network Among individuals Across roles and entities Target leverage points Look for what’s missing Patti Anklam 2009 78
    79. 6. Intervene carefully You can’t manage a network, you can only manage its context Slight alterations in the structure can create significant change over time Look for “safe-fail” experiments Patti Anklam 2009 79
    80. Backup Slides: More on Net Work Patti Anklam 2009
    81. The network view provides access to understanding a network’s properties Purpose Structure Style Value Patti Anklam 2009 81
    82. Network Properties: Purpose Aid and support people, environment Create economic gain for stakeholders Practice-focused learning and personal development Generate and collaborate in creating and using ideas Nurture emotional and affiliative relationships 82 Patti Anklam 2009 82
    83. Purpose drives the design factors What networks are you in? What would these look like if you drew them? What do the leadership models look like for these? What roles do you play in each of them? What value do you receive from them? What value does the network itself produce? Patti Anklam 2009 83
    84. SNA Reveals: Patterns of Individual Roles Peripheral specialists Information broker Central connector Influencer Patti Anklam 2009 84
    85. Network Properties: Style What are members like? How does it “feel” to be in the network? How does it engage its members? How is it led? Patti Anklam 2009 85
    86. Locus: Place, Space, and Pace Physical place Campaign events bring the networks into a physical place Virtual space Internet interactions, collaboration spaces, email conversations, etc. Pace Frequency of interactions in the network Patti Anklam 2009 86
    87. Culture Core values, shared values Trust and reciprocity Transparency Shared symbols, rituals, language Appropriate to the current culture and norms 87 Patti Anklam 2009 87
    88. Types of interaction Transactional Exchange of explicit information Driven by action, tasks, commitments Knowledge-based Structured in a learning network Implicit sharing Personal Developing stronger ties by sharing information about yourself Patti Anklam 2009 88
    89. Style orientations Collaboration Connection Network Individual Top-down Emergent Closed Open Outcome Discovery Transaction Knowledge Tangible Intangible Patti Anklam 2009 89
    90. Network Properties: Value What value is associated with the network’s purpose? WII-FM (“What’s in it for me?”) Connections? Knowledge? Competencies? Resources? Something else? How does value flow within the network? Patti Anklam 2009 90
    91. Summary You can characterize networks by looking at purpose, structure, style, and value properties Creating and sustaining successful networks means paying attention to all of these attributes Patti Anklam 2009 91
    92. SNA Maps & Charts Not Used in Main NetWorkShop Slides Patti Anklam 2009
    93. The Nature of Connections What means do you use to connect What are the reasons that you connect with these with each of the people you list in people? your close network? Patti Anklam 2009 93
    94. Which Means for Which Types of Interaction? Using “Multiple Means” for “Multiple Reasons” elicited 125 responses; it is not shown in the table above. Patti Anklam 2009 94
    95. Frequency of interactions (Respondents Only) “I interact with this person at least once every other week.” Density: 9.8% Distance: 2.6 Dalantainyam Dagvaa Jebun Nahar Siale Bain-Vete Ouk Vuthirith Isabel Tejo Ung Moni Nigel Brett Vikash Kumar Ronald Hartman Y. Wang Vien Tran Thi Sheik Md Mohsin Thomas Rath Carla De Gregorio Atsuko Toda Djadi Purnomo Keshab Acharya Ganesh Thapa Manner Kati Maria Donnat Ngyuen Thanh Tung Mariam Rikhana Martina Spisiakova Cui Shuli Dhan Bahadur Shrestha Chase Palmeri Mattia Prayer Galleti Yinhong Sun Sangay Anura Herath Apoorva Mishra Govinda Kafley Bashu Aryal Zhigang Zheng Yolando Arban Vinay Kumar Ankita Handoo Shalini Kala Soulivanh Moses Chalai Mahdiyeh Pourshad Vincent Darlong Pravanjan Mahopatra Patrick Jayamanne Douangmala Chanthalangsy Mary Jean T. Pacheco Agha Imran Hamid Susan Perez Qaim Shah Rahim Ullah Patti Anklam 2009 95
    96. The key people in the network (Full Network) “I interact with this person at least once every other week.” Node sizes indicate relative “betweenness” Dalantainyam Dagvaa Jebun Nahar Siale Bain-Vete Isabel Tejo Ouk Vuthirith Vikash Kumar Ung Moni Ronald Hartman Vien Tran Thi Nigel Brett Y. Wang Thomas Rath Atsuko Toda Sheik Md Mohsin Ganesh Thapa Keshab Acharya Kati Manner Djadi Purnomo Carla De Gregorio Dhan Bahadur Shrestha Maria Donnat Ngyuen Thanh Tung Zhigang Zheng Martina Spisiakova Mariam Rikhana Chase Palmeri Sangay Yinhong Sun Mattia Prayer Galleti Shalini Kala Govinda Kafley Bashu Aryal Cui Shuli Anura Herath Ankita Handoo Apoorva Mishra Moses Chalai Soulivanh Yolando Arban Vinay Kumar Mahdiyeh Pourshad Patrick Jayamanne Douangmala Chanthalangsy Vincent Darlong Agha Imran Hamid Pravanjan Mahopatra Susan Perez Qaim Shah Mary Jean T. Pacheco Rahim Ullah Patti Anklam 2009 96
    97. Frequency of interactions (Full Network) “I interact with this person at least once a month.” Density: 6% Distance: 2.6 Song Sophal Hassan Maaz Shareef Djadi Purnomo Ouk Vuthirith Douangmala Chanthalangsy Y. Wang Mariam Rikhana Hashibul Alam Zhigang Zheng Ung Moni Thomas Elhaut Sheik Md Mohsin Thomas Rath Nigel Brett Jebun Nahar Atsuko Toda Ariko Toda Maria Donnat Ngyuen Thanh Tung Soulichanh Phonekeo Y. Tian Ganesh ThapaCarla De Gregorio Soulivanh Cui Shuli Rahim Ullah Chase Palmeri Yinhong Sun Vien Tran Thi Mahdiyeh Pourshad Martina Spisiakova Shalini Kala Siale Bain-Vete Sana Jatta Mary Jean T. Pacheco Kati Manner Dongqing Zhao Mattia Prayer Galleti Patrick Chen Anura Herath Agha Imran Hamid Apoorva Mishra Ronald Hartman Anirudh Tewari Qaim Shah Nguyen Van Thanh Susan PerezYolando Arban Dhan Bahadur Shrestha Dalantainyam Dagvaa Bashu Aryal Vikash Kumar Patrick Jayamanne Ankita Handoo Ann Lily Marie O Uvero Sangay Moses Chalai Jyotsana Sitling Antonio B Menor Kamran Akbar Govinda Kafley Vincent Darlong Peni Sakitora Amjad Ali Toor Isabel Tejo Vinay Kumar Julita A Ragandang Kenneth Pala Keshab Acharya Pravanjan Mahopatra Sarath Fernando Sunil Fernanado Patti Anklam 2009 97
    98. The key people in the network (Minus CPMs, IDRC and IFAD AP Division Staff) Red lines: At least once a month Node sizes indicate Grey lines: Some interaction, but less than once a month relative “betweenness” Kamran Akbar Rahim Ullah Ann Lily Marie O Uvero Peni Sakitora Anura Herath Anirudh Tewari Patrick Jayamanne Isabel Tejo Ngyuen Thanh Tung Sarath Fernando Mahdiyeh Pourshad Hassan Maaz Shareef Julita A Ragandang Ung Moni Kenneth Pala Mary Jean T. Pacheco Hashibul Alam Siale Bain-Vete Susan Perez Patrick Chen Soulivanh Pravanjan Mahopatra Dhan Bahadur Shrestha Antonio B Menor Dongqing Zhao Vikash Kumar Sangay Ouk Vuthirith Bashu Aryal Sunil Fernanado Djadi Purnomo Vinay Kumar Qaim Shah Keshab Acharya Amjad Ali Toor Agha Imran Hamid Yolando Arban Moses Chalai Zhigang Zheng Ankita Handoo Sheik Md Mohsin Cui Shuli Yinhong Sun Soulichanh Phonekeo Govinda Kafley Mariam Rikhana Jyotsana Sitling Dalantainyam Dagvaa Tran Thi Vien Vincent Darlong Song Sophal Jebun Nahar Nguyen Van Thanh Douangmala Chanthalangsy Diamond shapes indicate non-respondents Patti Anklam 2009 98
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