Everyone is a Customer
by Danny Brown on Nov 11, 2009
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Since potential customers don’t wear signs over their heads that say they may be interested in our products or services, we can’t tell who is and who isn’t just a passing visitor. Especially online...
Since potential customers don’t wear signs over their heads that say they may be interested in our products or services, we can’t tell who is and who isn’t just a passing visitor. Especially online, where there’s no physical store to walk into intently.
So, if everyone is a (potential) customer, how are you presenting yourself?
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