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Danielle Williams LinkedIn: www.linkedin.com/in/danielleswilliams/ E-mail: firstname.lastname@example.orgSummary of Energetic, professional with data driven success in marketing, brand management, andQualifications education. Superior written, verbal communication, and sales skills with expertise creating instructional materials, planning lessons, and implementing new technologies in the diverse classroom. Experienced managing and delegating work among subordinate staff members while maintain working relationships with clients, staff, and students.Experience 2006–Present Southern Management Corp. College Park, MD Marketing Representative/Certified Facilitator • Produced an average of 46% closing ratio of target community client to applications as the top producer for department. • Analyze data from advertising sources to strategically market to and attract future residents. • Research advertising sources and recommend best practices to acquire new marketing outlets and social media marketing strategies. • Document, track, and manage multiple client timelines through answering incoming calls, e-mails, and conducting various follow-up activities. • Respond to customer inquiries through Live Chat, Salesforce CRM, telephone, e- mail, and third-party listing services. • Create flow charts to demonstrate complex processes such as cross referencing databases and department operations. • Manage and establish strong relationships with immediate team members and off- site management as an active liaison between communities and customers. • Design slideshow media templates and presentations through PowerPoint and Prezi. • Prioritize multiple tasks based on long-term and short-term team and individual goals. • Master communicator through polished use of verbal and written communication. • Schedule appointments and act as liaison between future resident and communities. • Redesign activities and materials for marketing segment of new employee training. 2007–2010 Prince George’s County Public Schools Capitol Heights, MD Grade 7 & 8 English Teacher • Planned lessons demonstrating knowledge and application of research-based instructional models. • Assessed student performance objective data and differentiated classroom activities resulting in 65% of students scoring proficient or advanced on state benchmarks. • Oversaw and evaluated student achievement and behavior. • Increased objective proficiencies reviewing student progress monthly and quarterly. • Drafted and edited parent correspondence materials. • Proofread and quality graded student work. • Identified high-risk, low achieving students and coordinated group activities and tutoring. • Implemented classroom contact and document management system.
2005-2006 Bowie State University Bowie, MD Manager/ Program Director • Maintained opening and closing procedures for building security. • Provided set-up and break-down labor for university on-campus events. • Managed and delegated as supervisor, responsibilities to a staff of 10 work-study students. • Ensured open communication with campus vendors and schedulers. • Planned, directed, executed, and hosted 12 social and informational programs for on-campus student life as program director. • Used publishing software to create flyers and correspondence concerning university events. • Guided incoming entertainers to on-campus holding areas and dressing rooms.Education 2002–2007 Bowie State University Bowie, MD • B.S., English and Secondary Education • Graduated with honors • Full Scholarship recipient Literature for Adolescents Methods of Teaching English Human Growth & Development Introduction to Philosophy Analysis of Teaching Disruptive Students Foundations of Education Orientation to Special Ed. Assessment for Reading Methods of Teaching Reading General Psychology I Oral Communications 2009–Present University of Phoenix Phoenix, AZ • M.A., Adult Education and Training • Candidate 2012 Professional Communications Foundations of Adult Education Critical Issues & Trends Introduction to Action Research Instructional Design Instructional Strategies Measurement, Evaluation, and Ethics in Research Technology for Adult Learner Facilitating Diverse Adult Learners Windows XP, 2003-2006, and Vista , Microsoft Office Suite Adobe Acrobat,Skills School Max Web Services Portal, Grade Max Educational Management Portal, Twitter, Facebook, Ning Social Media Platform, Blogger, HTML, Task Stream, Moodle Learning Management Systems, Salesforce Customer Relationship Management Cloud Marketing Platform (CRM), Salesforce Contact Manager, Telemagic Contact Manager Database, Jenark Property Management Software, Google Sites, Prezi Zooming Slideshow, SmartBoard, Promethean Technologies Alpha Kappa Alpha Sorority, Incorporated, Ivy Leaf Reporter (2004-2006)Organizations Wrote informational articles for the national quarterly. Photographed events and prepared format for submission by appropriate deadlines. Prince George’s County Young Democrats of America, Member