Nps benchmark charts-europe

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Nps benchmark charts-europe

  1. 1. NPS® Benchmark ChartsFrance, Germany, United Kingdom 2010
  2. 2. The following charts may be used for your own internal orexternal communications, provided that you retain the fullcopyright, trademark, and source information as noted in thecharts.Full reports for each of the 7 industry sectors and 3 countriesprofiled in these charts may be purchased online at:http://www.netpromoter.com/resources/benchmarks.jsp © 2010 Satmetrix Systems, Inc. All rights reserved • 2
  3. 3. © 2010 Satmetrix Systems, Inc. All rights reserved • 3
  4. 4. © 2010 Satmetrix Systems, Inc. All rights reserved • 4
  5. 5. © 2010 Satmetrix Systems, Inc. All rights reserved • 5
  6. 6. © 2010 Satmetrix Systems, Inc. All rights reserved • 6
  7. 7. © 2010 Satmetrix Systems, Inc. All rights reserved • 7
  8. 8. © 2010 Satmetrix Systems, Inc. All rights reserved • 8
  9. 9. © 2010 Satmetrix Systems, Inc. All rights reserved • 9
  10. 10. © 2010 Satmetrix Systems, Inc. All rights reserved • 10
  11. 11. © 2010 Satmetrix Systems, Inc. All rights reserved • 11
  12. 12. © 2010 Satmetrix Systems, Inc. All rights reserved • 12
  13. 13. © 2010 Satmetrix Systems, Inc. All rights reserved • 13
  14. 14. © 2010 Satmetrix Systems, Inc. All rights reserved • 14
  15. 15. Technology. Expertise. Results.Headquarters New York Office London Office Paris Office India Office2755 Campus Dr., Suite 300 450 Seventh Avenue 3rd Floor, Colet Court 112, avenue Kleber G1, Tejaswini, Technopark CampusSan Mateo, CA 94403 Suite 1601 100 Hammersmith Rd. 75116 Paris Cedex 16 Trivandrum, Kerala 695581Phone: 650.227.8300 New York, NY 10123-0101 London W6 7JP Phone: +33 (1) 47 55 30 00 IndiaToll Free: 1.888.800.2313 Phone: 646.935.3500 Phone: +44(0) 845 371 1040 Fax: +33 (1) 47 55 74 39 Phone: +91 471 401 6700Fax: 650.227.8301 Fax: 646.935.3501 Fax: +44(0) 845 371 1041 Fax: +91 471 401 6701

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