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Building a High‐Performing Team 
Team
Diverse Strengths & Shared Values
The Research:  Which Puppet Would You Choose?
We Tend to Gravitate Towards People 
Who Are Just Like Us . . .
It Happens in the Workplace Too . . .
Common Ground is Important . . . So 
is Diversity
Shared Values
Diverse Strengths
“We wanted to come up with committable core values 
and by committable, meaning we're actually willing to 
hire or fire people based on whether they're living up to 
those values, completely independent of their actual job 
performance.“
‐‐ Tony Hsieh, Zappos Founder
Do Values Really Matter? 
Zappos Hiring 
Process . . .
How can you find out what their 
values are?
Values & Motivation
“Man is so made that when anything fires his 
soul, impossibilities vanish.”
‐‐Jean de la Fontaine
Passion = 
Values in 
Action
How Can We Get Them to Bring 
Their Values to Work?
A Word About Strengths
• Is it just something that you’re good 
at?
• Is it different from a skill or ability?
• Traditionally we would define a 
talent in terms of the output
• Strengths theory defines it in terms 
of energy and engagement
Know Thyself
“A leader needs to know his strengths as a 
carpenter knows his tools, or as a physician 
knows the instruments at her disposal.  What 
great leaders have in common is that each truly 
knows his or her strengths – and can call on the 
right strength at the right time.  This explains 
why there is no definitive list of characteristics 
that describes all leaders.”
‐ Dr. Donald O. Clifton
How do I identify my strengths?
• What is working well and how can I do 
more of it?
• What things energize me?
• Do I feel a sense of yearning or 
inevitability?
• Would I do this even if I weren’t getting 
paid?
• VIA and SBL surveys
Gallup Strengths Framework
Your Strengths . . .
Net Energy Yield
Compounding . . .
Small, Intentional Tweaks
Change the Frame
Why Focus on Strengths . . . What About 
Weaknesses?
Focus On Strengths
Not Weaknesses
Strengths in Overdrive
How Well Do You Know Your Team?
Why Should I Get to Know My Team?
• Can’t they just put their heads down and do their 
work?
• This is a fast‐paced work environment.  We focus 
on results.  We don’t have time for personalities.
• I’m not your therapist.  We have a job to do, so 
let’s do it.
Strengths and Motivation
What works for one employee may not work 
for another.  The approach needs to be 
tailored to each team member.
A Tale of Two Staff
Executing
Relationship Building
Personalize
We’re all unique (no this is not photo shopped)
Build a Common Vocabulary
Strengths 
assessments are a 
doorway to a 
conversation . . . 
Build a Common Vocabulary
KNOW THYSELF
Why do we fail to get
to know ourselves?
Ask Accept
Act
#AICPA_EDGE 35
How do I get good, honest
feedback?
Create safety
Prime the pump
Start early in your career
#AICPA_EDGE 36
Create Safety
#AICPA_EDGE 37
Create Safety
Warmth . . . And . . . Strength
• Do you mean me harm?
• Do you have the capacity to 
carry it out?
What are you doing 
to develop the 
talent you have?
What separates truly 
great performers from 
everyone else?
Deep Domain 
Knowledge
Willingness to Repeat Hard Things, 
Even After Initial Failures
Push Themselves Just 
Beyond Their Current 
Capabilities
"Organizations tend to assign 
people based on what they're 
already good at, not what 
they need to work on." 
‐ Geoff Colvin
Developmental Goals
"The best performers set goals 
that are not just about the 
outcome, but about the process 
of reaching the outcome." 
Deliberate Practice
Talent Development & Coaching
“If we treat people as 
they are, we make them 
worse. If we treat people 
as they ought to be, we 
help them become what 
they are capable of 
becoming.”
— Johann Wolfgang von 
Goethe
Separate Coaching 
from Mentoring
Structured 
Coaching
3‐3‐1 in 15 minutes
•What’s working?
•What’s not?
•One goal
Coaching Tip:  Ask Good Questions
• What’s the one thing that you could do now 
that would have the biggest impact on your 
future success in leadership?
• What's the one thing you could do that would 
have the biggest impact on your relationships 
with members of your project teams?
• What relationships should you be cultivating?
• What are you doing to stretch yourself from a 
technical perspective?
Coaching Tip:  Practice Reflective 
Listening
“What I hear you 
saying is . . .”
It’s Not About the Nail
Mentoring
“Not everyone at your firm is 
likely to be an effective 
mentor.  Good mentors are 
typically a scarce 
resource at firms.”
What would happen if 
everyone at your company 
knew where you were going 
and why?
How do we create clear linkages between 
my job and the company goals?
Embrace Radical Transparency
Dan Griffiths, CPA, CGMA is the Director of Strategic 
Planning at Tanner, LLC, a Salt Lake City‐based professional 
services firm with 115 team members.  Prior to merging his 
practice with Tanner, he co‐founded Proficio Services Group 
to provide strategic & business planning, leadership 
development, and business coaching services. Dan is a 
graduate of the 2010 AICPA Leadership Academy and in 
2011‐2012 served as the chair of the Young CPA Network 
Committee for the AICPA.  Dan has also been very active 
with the UACPA and in 2011 was recognized as the 
Outstanding CPA in Business and Management.  He was 
recently selected to serve as Utah’s elected member of the 
AICPA Governing Council.  Dan is an avid flyfisher, 
backpacker, and gardener.  He and his wife Bibiana just 
welcomed their fourth child to the family.
Contact Dan at: dgriffiths@tannerco.com
Or connect with him on LinkedIn
www.linkedin.com/in/dangriffithscpa

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