Search Engine Marketing Google Yahoo Superpages

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    Search Engine Marketing Google Yahoo Superpages - Presentation Transcript

    1. Search Engine Marketing Amplify your business with search engine marketing
    2. Search Engine Marketing Why Search Engine Marketing? Is your Web site working as hard as it can for you? Simply having a Web $63 $55 $52 presence may not be adequate to drive the volume of qualified leads 60 your business needs to stay profitable. 40 Automobiles $26 The20 Major Place to be Online $20 Hottest Appliances $12 $11 $8 Cable or Satellite TV Service 63% Search Engine Marketing offers your business: 0 Small Appliances Internet Internet Yellow News- Maga- Direct TV Radio 53% Yellow Pages papers zines Mail Pages ne, Wireless or Internet Service of advertising • Fastest growing area 49% • Strong return on investment Jewelry 44% • Targeted audiences who are ready to buy Advertising solutions Sporting Goods 44% that reach people Linens/Home Decor/Furniture 43% when they’re most Consumer Electronics 43% Local search will grow from 24% of online ad ready to buy have the Baby/Children’s Products spending in 2007 to 44% in 20101 38% greatest return on Footwear 38% investment. 50 Clothing Accessories 44% 33% General Apparel/Clothing 40 23% 30 24% 20 2007 2010 Median Sales ROI (Per $ Invested) by Media2 $63 60 $55 $52 40 $26 $20 20 $12 $11 $8 0 Internet Internet Yellow News- Maga- Direct TV Radio Yellow Pages papers zines Mail Pages 1. Borrell Associates Outlook for 2007, Sept. 2006. 2. CRM Associates, Dec. 2007. ROI based on top 135 headings. © 2008 Idearc Media Corp. All rights reserved. SP-1008-001
    3. Search Engine Marketing Ready-to-buy Customers 78% of consumers research online before they purchase offline at a local business.1 The Buying Process Time Purchase Decides & Finds a Business (Local Search & IYP) Evaluates Buying Criteria (Search Engines) Research Aware of Need Commitment Search Engine Marketing: Turning Clicks into Customers Search engine marketing (SEM) places your advertising on search engines when consumers are researching their next purchase, and when they’re ready to buy. Consumer searches for You connect with local products the buyer in store & services or online Your ad appears Consumer evaluates next to relevant your products search results & services Consumer clicks on your site 1. WebVisible and Nielsen/NetRatings survey, Sept. 2007. © 2008 Idearc Media Corp. All rights reserved. SP-1008-001
    4. SMLocal Idearc Media: The Best Choice for SEM Idearc Media is a multi-platform company that connects sellers with buyers wherever they are. Our Experience Your business benefits from our more than 12 years of search engine marketing experience through Superpages.com® and Idearc Search Marketing, an industry-leading expert. Rank Unique Top Brands on the Web1 June 2008 Visitors (000) We’re Good Google Sites 1 140,163 The Superpages.com Yahoo! Sites 2 140,080 Network is ranked in the Top 20 Brands on the Web.1 Microsoft Sites 3 119,677 We offer the only place to get the high-quality traffic found on Superpages.com Superpages.com Network 20 30,155 and Switchboard.com.2 Providing Broad Options Idearc Media is a multi-platform company that has been connecting local small businesses with buyers for over 80 years.3 We can help your business with much more than just search engine marketing. Our SEM Programs Save time and money by centralizing your search engine media strategy, planning and buying with one group of dedicated experts. Our SMLocal service is a turn-key SEM solution for your business. 1. Evaluation. First, we 2. Implementation. Then, 3. Results. Advertise analyze your market, we create and implement on search engines customers, and campaigns that help when consumers are competition to fully increase your profits researching their next understand your and drive quality leads purchase, and when business environment. to your Web site. they’re ready to buy. 1. comScore Media Metrix, Top Ranked Properties, June 2008. 2. Also sold through our resellers. 3. Print directories business with Idearc Media and its predecessor companies. © 2008 Idearc Media Corp. All rights reserved. SP-1008-001
    5. SMLocal What Makes SMLocal Superior? Marketing your business on search engines is a great way to help more customers find you. Idearc Media surpasses other firms in providing quality service and reporting to help build your business. • Your ads are placed on quality sites to get more qualified leads coming your way. Ask other search firms where they’ll place your ad. We’re proud of the fine sites where your advertising may appear:1 • The SMLocal services we provide have been perfected over 12 years through Superpages.com® Sign Out Contact About Superpages.com and Idearc Search Marketing, an industry-leading expert. We’ve developed proprietary account my account report center tools and tips account administration products management tools and use exclusive click fraud detection. view a report | create a report Report Settings hide ABC Company Report Type: Call Tracking Report • You start with a Google certified sales representative and then we provide Grouping: By Dayto a dedicated 2 access Monthly: 1/1/2008 - 1/12/2008 account team, certified in optimizing campaigns for search results. That means you can speak export options 3 copy & edit with a live human being for campaignClicks support. Other companies only give you an email address or Total Calls Conversion Rate send you back to sales. 870 37 4.89% Google AdWords 800-123-4567 • You pay what the search engine Date Day Time Duration Answer Status Caller Caller’s Number Caller’s Address charges us and not one penny 1/10/2008 Thursday 10:35 2 answered [name] 817-555-1212 123 Main St listen Euless TX 12345 more.4 We work every day to 1/12/2008 Saturday 11:20 0 busy [name] 214-555-1212 123 Main St listen Dallas TX 12345 provide a great ROI. The other 1/12/2008 Saturday 11:47 3 voice mail [name] 972-555-1212 123 Main St listen guys just spend your money. Irving TX 12345 View All | 1 2 3 4 Next Yahoo Search Marketing Your Business Phone Number: 800-123-4567 • We reveal all the details available Date Day Time Duration Answer Caller Caller’s Caller’s for your program in regularly Status Number Address 1/10/2008 Thursday 9:14 2 answered [name] 817-555-5555 123 Main St listen emailed reports, or through Euless TX 12345 monthly/semi-monthly meetings 1/12/2008 Saturday 11:17 0 busy [name] 214-555-5555 123 Main St Dallas TX 12345 listen with your specialist. And with our 1/12/2008 Saturday 11:23 3 voice mail [name] 972-555-5555 123 Main St Irving TX 12345 listen breakdown at the search engine View All | 1 2 3 4 Next level, you can see just where your Superpages.com 800-123-4567 investment is generating results. Date Day Time Duration Answer Status Caller Caller’s Number Caller’s Address Can other firms provide such 1/10/2008 Thursday 8:47 3 answered [name] 817-555-1234 123 Main St listen Euless TX 12345 proactive reporting? 1/12/2008 Saturday 10:42 0 busy [name] 214-555-1234 123 Main St listen Dallas TX 12345 1/12/2008 Saturday 11:14 2 voice mail [name] 972-555-1234 123 Main St listen Irving TX 12345 View All | 1 2 3 4 Next copy & edit export options 1. Superpages.com traffic distribution affiliates are subject to change at any time.is based on data reported at the end are trademarks offees are not included in this report. Please refer to your monthly statement to view your Note: Reporting Google and AdWords of the previous day. Service service fees. Google, Inc., and are registered in the U.S. and other countries. Yahoo! and its logo are registered trademarks of Yahoo! Inc. 2. Sales certified on Google AdWords®. 3. Google Advertising Professional certified. 4. Monthly management fees apply. Offer is subject to change without notice. © 2008 Idearc Media Corp. All rights reserved. SP-1008-001
    6. SMLocal What Kind of Service Will You Receive? We make SEM simple for you. An SMLocal campaign provides you with certified campaign managers who will help with all the aspects of your campaign. They’ll get it up and running, and monitor it to continually maintain or improve your results. Here’s what you can expect from your SMLocal team: Hands-on Personal Assistance Keyword Management • Identifying your business objectives • Impacting the likelihood of your business • Reviewing results and making adjustments being found to your campaign • Matching keywords to your business goals • Available for support during regular business hours Landing Page Selection • Certified on Google AdWords ®1 • Improving your conversion rate by delivering relevant results and information for visitors Bid Management • Managing your portfolio with individual Tracking Tools attention • Tracking the results that you want to know • Keeping your bids competitive about, whether it’s the number of leads you’re getting or the number of purchases generated from your Web site (or both) Creative Management • Developing persuasive ad titles and Regular Emailed Reports descriptions for each keyword, which can greatly influence click volume and quality • Sending conversion, revenue, and/or traffic of leads reporting results to you on a regular basis Get the most out of your search marketing program. See why we are the better choice. 1. Google and AdWords are trademarks of Google, Inc., and are registered in the U.S. and other countries. © 2008 Idearc Media Corp. All rights reserved. SP-1008-001
    7. SMLocal Sign Out Contact About Superpages.com Easy and Accessible Reporting my account report center tools and tips account administration products view a report | create a report Our robust tracking provides several ABC Company Report Settings hide Report Type: Account Report reporting views that detail your campaign Grouping: By Day Monthly: 1/1/2008 - 1/31/2008 activity, track your advertising investment copy & edit export options and help you manage your business more help with terms | hide graph effectively. Impressions Clicks CTR Avg. CPC Cost Impressions Clicks CTR Avg. CPC Cost Impressions Clicks 40 20,000 35 • Track your revenue. Call Tracking and 15,000 30 25 20 Action Tracking reports give details to 10,000 15 10 show how clicks resulted in a phone call, 5,000 5 0 Jan 12, 2008 Jan 19, 2008 Jan 26, 2008 email, form submitted, or an actual sale. Impressions Clicks CTR Avg. CPC Cost You’ll know more than just how many 870 75 8.62% $2.50 $187.50 clicks were recorded. help with terms Date Imp. Clicks CTR Avg. CPC Cost • Improve your results. Recorded phone 1/10/2008 1/12/2008 56 17 4 1 7.14% 5.88% $2.50 $2.50 $7.89 $2.50 calls allow you to hear what kind of calls 1/13/2008 19 1 5.26% $2.50 $2.50 your advertising brings, allowing you 1/14/2008 1/15/2008 37 18 2 1 5.41% 5.56% $2.50 $2.50 $4.05 $2.50 to track and improve your results by View All | 1 2 3 4 Next coaching employees. copy & edit export options Note: Reporting is based on data reported at the end of the previous day. Service fees are not included in this report. Please refer to your monthly statement to view your service fees. Sign Out Contact About Superpages.com • Get a clear picture. Some reports are available at the search engine level my account report center tools and tips account administration products so you know exactly how your ad view a report | create a report performed on those sites. No more ABC Company guess work at how your investment Report Settings Report Type: Conversion Summary hide is performing across the Web. Grouping By Day Monthly: 1/1/2008 - 1/31/2008 help with terms | hide graph copy & edit export options • Monitor the performance. Whether Clicks Calls Emails Sales Forms Total Conv. Conv. Rate you like details or a high-level picture, Clicks Calls Emails Sales Forms Total Conv. Conv. Rate we offer reports with different levels Impressions Clicks of information to help you manage 20,000 40 35 your business more effectively. 15,000 30 25 20 10,000 15 10 • Choose your timing. Our reports 5,000 5 0 Jan 12, 2008 Jan 19, 2008 Jan 26, 2008 give you the option of when and how you receive them. They can be Clicks Calls Emails Sales Forms Total Conv. Conv. Rate emailed daily, weekly, bi-weekly or 870 37 1 4 0 42 4.89% monthly. Or if you want to access them online, you can see them Date Clicks Calls Emails Sales Forms Total Conv. Conv. Rate 1/1/2008 56 1 0 1 0 2 3.74% anytime at our self-service site: 1/2/2008 17 0 1 0 0 1 4.13% www.advertising.superpages.com 1/3/2008 19 1 0 0 0 1 4.31% 1/4/2008 37 2 0 0 0 2 5.95% 1/5/2008 18 1 0 0 0 1 4.93% View All | 1 2 3 4 Next copy & edit export options Note: Reporting is based on data reported at the end of the previous day. Service fees are not included in this report. Please refer to your monthly statement to view your service fees. © 2008 Idearc Media Corp. All rights reserved. SP-1008-001
    8. SMLocal Our dealership had a search engine marketing program with another company for a few years, but we weren’t getting the results or service we wanted from them. Recently, we switched our SEM campaign to Idearc Media, and are already seeing positive results and growth in our ROI. And, online traffic to our parts and service departments has increased. Our SMLocal campaign manager oversees just a few accounts, and he is very concerned about our business, which is evident by the level of service he provides us. We are very happy with our decision to have Idearc Media handle our search engine marketing program, and look forward to continued sales and growth of our dealership. Matt Wagner, Internet Sales Manager Auto Dealer in Fife, WA We are a full-service painting company specializing in residential and commercial interiors and exteriors, and have been in business for 12 years. I was trying to promote our website on another search engine by myself, but was having a hard time getting the positioning I wanted. I decided I needed help, so I enlisted the experts from the Idearc Media search engine marketing program. Already business is starting to pick up, and I just received a call to bid on a $50,000 job. My SMLocal account manager is wonderful to work with and always comes through for me. I’m very happy with our SMLocal program and the positioning it has given us on search engines. I am finally ahead of my competition! John Engen Painting Contractor in San Diego, CA Amplify your business results with SMLocal. Contact us today at 800-555-4833 or visit superpages.com/sem for more information. © 2008 Idearc Media Corp. All rights reserved. SP-1008-001

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