White Paper Of Challenges Addressed A Management Perspective (V1.3)

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Schematic high-level strategy points for CEO / CFO / COO / CTO to weather current economy downturn

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White Paper Of Challenges Addressed A Management Perspective (V1.3)

  1. 1. Your Challenges Resolved A Management White Paper CEO COO CTO CFO
  2. 2. Drastically CEO’s Challenges – NetHertz Resolutions Reduce Expenses: How do I  Telecom optimize  Technology COST?  Infrastructure Increase: Aim Bigger – Go After:  Productivity  Larger Projects  Outsourcing How do I  High-Investment Projects  Use of Technology  Multinational increase  Scaling Corporations PROFIT?  Cost Control  More Seasonal Projects How do I  Mergers & Acquisitions increase BUSINESS? How do I build world-class INFRASTRUCTURE? Leverage:  NHz World #1 Facilities  NHz Global Footprint How do I use latest  Outsourced Operations TECHNOLOGY? How do I reduce Deploy: INVESTMENT?  Hosted Technologies  Equipment Rental Services Change:  CAPEX to OPEX  To Hosted Services  To Managed Services
  3. 3. 5-level Redundancies: CTO’s Challenges – NetHertz Resolutions  Multiple Carriers  Multiple Equipment How do I  Multiple Technologies ensure  Multiple Circuits UPTIME?  Multiple Support Skill-sets How do I ensure robust How do I NETWORK? manage multiple VENDORS? Leverage:  NHz Carrier-grade Network  NHz Colocation Facilities Rely on:  New Network Technologies  Single-point Solution Provider (SPSP)  Sourcing Technology from SPSP  Integrating diverse Technologies How do I generate SAVINGS? Deploy:  TFN dialing from Same Circuits  Domestic & International DID#, TFN programmed on Same Circuits Review:  Hosted Dialer / ACD / Mux  Long Distance Services  Least Cost Routing  Equipment Maintenance How do I optimize my  Converged Network (IP / TDM)  Circuit Rentals NETWORK?  Outsourced Redundancies  Hosted Technologies  Data Center-based Network
  4. 4. Negotiate Costs: CFO’s Challenges – NetHertz Resolutions  Telecom  Equipment Maintenance How do I  Infrastructure control  Technology COST? How do I increase PROFITS? How do I effectively manage CASHFLOW? Execute:  Cost Control  New Clients / Projects Implement:  On/Near/Offshoring  CAPEX to OPEX model  Online Tools to monitor Expenses  Analysis of Project Profitability  Timely AR System How do I reduce EXPENSES? Leverage: Explore:  New Clients  Hosted Technology  Enhanced Profit Margins  Outsource Support Services  Reduced Costs  New Technology  Zero Technology Investment  Home / Remote Agents  Infrastructure How do I secure new FUNDING?
  5. 5. Deploy: COO’s Challenges – NetHertz Resolutions  Next-generation Network  State-of-art Technology  Quality Enhancements How do I increase  Upgraded Infrastructure PRODUCTIVITY?  Agent Training Reduction  Experienced Recruits How do I monitor PERFORMANCE? Implement:  New Routing Technologies  Remote / Home Agents Provision:  Near/Offshoring  QA/QC Tools  Integrated Technologies  On/Near/Offshoring How do I effectively manage CALL OVERFLOW? Should I OUTSOURCE? Implement: Knowledge:  Scalable Technology  On/Near/Offshoring  Equipment Rental Service  Cost Vs Quality Vs Domain Experience  Multi-carrier Network  International Connectivity How do I smoothly  Accelerated Technology  Reliable Partner TRANSITION new Implementation Timeline CLIENTS?
  6. 6. Technology  Infrastructure  Outsourcing www.nethertz.com ATLANTA ▪ FARGO ▪ LOS ANGELES ▪ MADRID ▪ MIAMI ▪ NEW YORK ▪ SAO PAULO

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