[EN] ECM Enterprise Content Management | DMSEXPO | 2006 | Ulrich Kampffmeyer
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[EN] ECM Enterprise Content Management | DMSEXPO | 2006 | Ulrich Kampffmeyer

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Dr. Ulrich Kampffmeyer | ECM Enterprise Content Management | Keynote presentation at DMSEXPO fair & conference 2006 | Whitepaper: http://www.project-consult.net/Files/ECM_White%20Paper_kff_2006.pdf

Dr. Ulrich Kampffmeyer | ECM Enterprise Content Management | Keynote presentation at DMSEXPO fair & conference 2006 | Whitepaper: http://www.project-consult.net/Files/ECM_White%20Paper_kff_2006.pdf

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[EN] ECM Enterprise Content Management | DMSEXPO | 2006 | Ulrich Kampffmeyer [EN] ECM Enterprise Content Management | DMSEXPO | 2006 | Ulrich Kampffmeyer Presentation Transcript

  • Enterprise Content Management Definitions, components, and challenges Dr. Ulrich Kampffmeyer DMS EXPO Köln, 19. September 2006 P R O J E C T C O N S U L T Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH
  • Contents
    • Babylon: Terms & Acronyms
    • Definition
    • The „5 C“ of ECM
    • ECM Components
    • Market Developments and Trends
    • Outlook
  •  
  • Babylon: Terms & Acronyms
  • © PROJECT CONSULT 2002 Records Management Electronic Document -Management Imaging MultiMedia-Datenbanken Web Content Management Enterprise Content Management EAI BPM EDM Workflow EDM EDRMS Elektronische Archivierung Collaborative Commerce ASP / DMCO Document Warehouse Optical Filing E-Business Business Process Management Digital Signature Groupware Collaborative Commerce Knowledge Management Engineering Document Management Document Related Technologies Content Management Scanning Media Asset Management Enterprise Application Integration COLD Digital Rights Management DMS Intranet Repository Portale Document Management ILM UDM Digital Asset Management MAM iECM IDOM EDM Enterprise Content Integration ECI CMS DRM REA Revisionssichere Archivierung E-Mail Management KM ERM IRS DM WCM DRT EDM Business Process Management BPM Capture Output Management Multi Channel Distribution Preservation EAkte TCM IDARS VCM DAM Elektronische Signatur eSignature Information Lifecycle Management Single Instance Archivierung Preservation Compliant Transaction Archiving CTA Electronic Records Management Single Source Publishing Workflow Wissensmanagement Collaboration Enterprise Content Management OMS
  • © PROJECT CONSULT 2002 Records Management Electronic Document -Management Imaging MultiMedia-Datenbanken Web Content Management Enterprise Content Management EAI BPM EDM Workflow ECM EDRMS Elektronische Archivierung Collaborative Commerce ASP / DMCO Document Warehouse Optical Filing E-Business Business Process Management Digital Signature Groupware Collaborative Commerce Knowledge Management Engineering Document Management Document Related Technologies Content Management Scanning Media Asset Management Enterprise Application Integration COLD Digital Rights Management DMS Intranet Repository Portale Document Management ILM UDM Digital Asset Management MAM iECM IDOM EDM Enterprise Content Integration ECI CMS DRM REA Revisionssichere Archivierung E-Mail Management KM ERM IRS DM WCM DRT EDM Business Process Management BPM Capture Output Management Multi Channel Distribution Preservation EAkte TCM IDARS VCM DAM Elektronische Signatur eSignature Information Lifecycle Management Single Instance Archivierung Asset Management Compliant Transaction Archival CTA Electronic Records Management Single Source Publishing Workflow Wissensmanagement Collaboration Enterprise Content Management OMS ECM DCT TCM UDO PDD PDM BI
  • © PROJECT CONSULT 2002 Records Management Electronic Document -Management Imaging MultiMedia-Datenbanken Web Content Management Enterprise Content Management EAI BPM EDM Workflow ECM EDRMS Elektronische Archivierung Collaborative Commerce ASP / DMCO Document Warehouse Optical Filing E-Business Business Process Management Digital Signature Groupware Collaborative Commerce Knowledge Management Engineering Document Management Document Related Technologies Content Management Scanning Media Asset Management Enterprise Application Integration COLD Digital Rights Management DMS Intranet Repository Portale Document Management ILM UDM Digital Asset Management MAM iECM IDOM EDM Enterprise Content Integration ECI CMS DRM REA Revisionssichere Archivierung E-Mail Management KM ERM IRS DM WCM DRT EDM Business Process Management BPM Capture Output Management Multi Channel Distribution Preservation EAkte TCM IDARS VCM DAM Elektronische Signatur eSignature Information Lifecycle Management Single Instance Archivierung Asset Management Compliant Transaction Archival CTA Electronic Records Management Single Source Publishing Workflow Wissensmanagement Collaboration Enterprise Content Management OMS DCT TCM UDO PDD PDM BI ECM
  • ?
  • ERP CRM CMS
  • E RP C R M CM S ECM
  •  
  •  
  • Definition
  • AIIM International, 2001 Unstructured Content Data Business Processes STORE MANAGE DELIVER PRESERVE CAPTURE
  • Enterprise Content Management: Technologies used to Capture, Manage, Store, Preserve, and Deliver Content and Documents related to Organizational Processes.
  • Enterprise Content Management is a Strategy or Vision , not a single Product!
  • AIIM International ERP Web Content Management Doc Mgmt Imaging Domino Exchange RDMS File System Workflow Collaboration Data Warehousing Mining EAI E-Business AP/AR RM/A CRM HRM Enterprise Content Management – infrastructure Enterprise Enterprise Applications Applications Enterprise Enterprise Content Content Management Management Infrastructure Infrastructure Integration Integration
  • AIIM International ERP Web Content Management Doc Mgmt Imaging Domino Exchange RDMS File System Workflow Collaboration Data Warehousing Mining EAI E-Business AP/AR RM/A CRM HRM ECM concept # 1 Middleware Enterprise Enterprise Applications Applications Enterprise Enterprise Content Content Management Management Infrastructure Infrastructure Integration Integration
  • AIIM International ERP Web Content Management Doc Mgmt Imaging Domino Exchange RDMS File System Workflow Collaboration Data Warehousing Mining EAI E-Business AP/AR RM/A CRM HRM ECM concept # 2 Independent Services for all Applications Enterprise Enterprise Applications Applications Enterprise Enterprise Content Content Management Management Infrastructure Infrastructure Integration Integration
  • AIIM International ERP Web Content Management Doc Mgmt Imaging Domino Exchange RDMS File System Workflow Collaboration Data Warehousing Mining EAI E-Business AP/AR RM/A CRM HRM ECM concept # 3 Uniform, Federated Enterprise Repository for all Types of Information Enterprise Enterprise Applications Applications Enterprise Enterprise Content Content Management Management Infrastructure Infrastructure Integration Integration
  • The « 5 C » of ECM
  •  
  •  
  • Content
  •  
  • Collaboration
  •  
  • Compliance
  • ,,. . . whoever knowingly alters, destroys, mutilates, conceals, covers up, falsifies or makes a false entry in any record, document or tangible object with intent to impede, obstruct or influence the investigation or proper administration of any matter within the jurisdiction of any department or agency of the United States or any case filed under title 11 or in relation to, or contemplation of any such matter of case, shall be fined under this title, imprisoned not more than 20 years , or both." (Sarbanes-Oxley Act of 2002, Sec. 802, §1519)
  •  
  • Continuity
  •  
  • Cost
  •  
  • ECM Components
  • AIIM Model for ECM Enterprise Content Management CAPTURE PRESERVE DELIVER STORE MANAGE STORE WCM RM WF/BPM DM Collab
  • CAPTURE Input Management Input
    • Barcode
    COLD/ERM
    • E-Billing
    Aggregation
    • Financial Applications
    • XML
    Forms Processing E-Forms/Web-Forms
    • ERP
    Application created
    • OMR
    • Microfilm
    • ICR
    • Rich Media
    • HCR
    • Form
    • OCR
    • Office Documents
    Indexing Input Designs Categorization Recognition Human created
  • CAPTURE Human created Input
    • Barcode
    COLD/ERM
    • E-Billing
    Aggregation
    • Financial Applications
    • XML
    Forms Processing E-Forms/Web-Forms
    • ERP
    Application created
    • OMR
    • Microfilm
    • ICR
    • Rich Media
    • HCR
    • Form
    • OCR
    • Office Documents
    Indexing Input Designs Categorization Recognition Human created
  • CAPTURE Application created Input
    • Barcode
    COLD/ERM
    • E-Billing
    Aggregation
    • Financial Applications
    • XML
    Forms Processing E-Forms/Web-Forms
    • ERP
    Application created
    • OMR
    • Microfilm
    • ICR
    • Rich Media
    • HCR
    • Form
    • OCR
    • Office Documents
    Indexing Input Designs Categorization Recognition Human created
  • CAPTURE Recognition Input
    • Barcode
    COLD/ERM
    • E-Billing
    Aggregation
    • Financial Applications
    • XML
    Forms Processing E-Forms/Web-Forms
    • ERP
    Application created
    • OMR
    • Microfilm
    • ICR
    • Rich Media
    • HCR
    • Form
    • OCR
    • Office Documents
    Indexing Input Designs Categorization Recognition Human created
  • CAPTURE Forms Processing Input
    • Barcode
    COLD/ERM
    • E-Billing
    Aggregation
    • Financial Applications
    • XML
    Forms Processing E-Forms/Web-Forms
    • ERP
    Application created
    • OMR
    • Microfilm
    • ICR
    • Rich Media
    • HCR
    • Form
    • OCR
    • Office Documents
    Indexing Input Designs Categorization Recognition Human created
  • CAPTURE COLD Input
    • Barcode
    COLD/ERM
    • E-Billing
    Aggregation
    • Financial Applications
    • XML
    Forms Processing E-Forms/Web-Forms
    • ERP
    Application created
    • OMR
    • Microfilm
    • ICR
    • Rich Media
    • HCR
    • Form
    • OCR
    • Office Documents
    Indexing Input Designs Categorization Recognition Human created
  • CAPTURE Indexing & Classification Input
    • Barcode
    COLD/ERM
    • E-Billing
    Aggregation
    • Financial Applications
    • XML
    Forms Processing E-Forms/Web-Forms
    • ERP
    Application created
    • OMR
    • Microfilm
    • ICR
    • Rich Media
    • HCR
    • Form
    • OCR
    • Office Documents
    Indexing Input Designs Categorization Recognition Human created
  • MANAGE WCM RM WF/ BPM DM Collab
  • MANAGE WCM RM WF/ BPM DM Collab
  • MANAGE Document Management
    • Check-in/Check-out
    • Version Management
    • Search and Navigation
    • Visualization
    STORE WCM RM WF/BPM DM Collab
  • MANAGE Collaboration
    • Collaborative authoring
    • Knowlege bases
    • Whiteboards
    • Video conferencing
    • Consolidation of information
    STORE WCM RM WF/BPM DM Collab
  • MANAGE Web Content Management
    • Content creation
    • Publication process
    • Conversion
    • Security
    • Web site visualization
    STORE WCM RM WF/BPM DM Collab
  • MANAGE Records Management
    • Filing structures and file plans
    • Thesaurus
    • Retention periods
    • Metadata
    • Archive management
    STORE WCM RM WF/BPM DM Collab
  • MANAGE Business Process Management
    • Process and structure organization
    • Process design
    • Vizualisation of Process
    • Routing
    • Monitoring
    • Parallel and sequential processing
    • Reminders, deadlines
    • Checking
    • Logging
    STORE WCM RM WF/BPM DM Collab
  • STORE Repositories Library Services Technologies
  • STORE
    • File Systems
    • Content Management Systems
    • Databases
    • Data Warehouses
    Repositories
  • STORE
    • Search/Retrieval
    • Version Control
    • Check In/Check Out
    • Audit Trail
    Library Services
  • STORE Technologies
    • Hard Disk
      • RAID
      • SAN
      • NAS
    • Optical
      • OD
      • DVD
      • CD
    • Tape
  • STORE Repositories Library Services Technologies ILM Information Lifecycle Management
  • PRESERVE
    • Archive
    • Paper
    • Microfilm
    • NAS/SAN
    • WORM HD
    • WORM OD
    • WORM TAPE
    Deletion
  • PRESERVE Long-term archiving
    • Digital optical storage media:
    • WORM OD (Write Once Read Many Optical Disk)
    • CD (Compact Disk)
    • DVD (Digital Versatile Disk)
  • PRESERVE Long-term archiving
    • Digital optical storage media:
    • WORM OD (Write Once Read Many Optical Disk)
    • CD (Compact Disk)
    • DVD (Digital Versatile Disk)
    • Is there still a need for „True“ WORM media?
  • PRESERVE Long-term archiving
    • Digital optical storage media:
    • WORM OD (Write Once Read Many Optical Disk)
    • CD (Compact Disk)
    • DVD (Digital Versatile Disk)
    • Is there still a need for „True“ WORM media?
    • Alternatives
    • WORM Tape
    • WORM Harddisk with special software/firmware proctection
  • PRESERVE
    • Archive
    • Paper
    • Mikrofilm
    • NAS/SAN
    • CAS
    • WORM
    • WORM-TAPE
    Deletion Long-term Archiving implies Continuous Migration
  • DELIVER Output Management
    • Datatransfer via EDI, XML and other formats
    • Digital TV
    • Email and Fax
    • Digital TV
    • Paper
  • DELIVER Transformation
    • Datatransfer via
    • Digital TV
    • Paper
    • Email and Fax
  • DELIVER Security
    • Digital TV
    • Datatransfer via EDI, XML and other formats
    • Digital TV
    • Paper
    • Email and Fax
    • Datatransfer via
  • DELIVER Distribution
  • CAPTURE PRESERVE DELIVER STORE MANAGE STORE WCM RM WF/BPM DM Collab ECM Model 2003 ECM House 2005
  • ECM House
  • ECM House
    • DAM Digital Asset Management
    • E-Mail Management
    • EAI Enterprise Application Integration
    • Search/Retrieval
    • Content Integration
    • Backup/Recovery
    • Longterm Archival
    • Migration
    • Localization
    • DRM Digital Rights Management
    New residents in the ECM-House
  •  
  •  
  •  
  • Market Developments & Trends
      • ECM Suites
      • ECM integrated Systems
      • ECM Components & Services
  •  
  •  
  •  
  • ECM Outputmanagement Storage/Archivierung Hardware Database ERP-Workflow/ Records Manag. WCM/Portal Integration Competing vendors Collaboration
  • "Traditional" DMS and ECM Vendors
    • International ECM Vendors
    • IBM
    • FileNet
    • EMC Documentum
    • OpenText
    • Hummingbird , Mobius, BancTec, OnBase and others
    • Midsize ECM Vendors
    • Ceyoniq
    • d.velop
    • Docuware
    • Easy
    • ELO
    • H & S
    • Optimal Systems
    • Saperion
    • SER
    • Zylab
    • and some 100 more
  • The "Attackers"
    • Collaboration
    • Microsoft
      • Vista with Workflow, Sharepoint Portal Server, InfoPath, Exchange
    • IBM Websphere, Domino
    • Oracle 10g Content Services , Workflow
    Office Communication Office Operating System
    • Output Management
    • Adobe
    • Betasystems
    • ISIS
    • XEROX
    • and others
    Print Document Management COLD Multi Channel Single Source Publishing
    • „ Printer“-Hardware
    • XEROX
    • CANON
    • Brother
    • Lexmark
    • Ricoh
    • and others
    All-in-One- Printer-Copier- Fax-Scanner
    • Databases
    • IBM
    • Oracle
    • Microsoft
    • and others
    "BLOB" Storage Media Asset Management
    • Storage-System Vendors
    • EMC
    • HDS
    • HP
    • IBM
    • NetApp
    • SUN
    • and others
    ILM Information Lifecycle Management Archiving
    • System Vendors
    • More and more …
    Industry Solutions
    • ERP Standard-Software
    • SAP
    • Oracle
    • Sage
    • and others
    Records Management Workflow
    • Web Content Management
    • Vignette
    • Stellent
    • Interwoven
    • and many others
    • … as well as Open Source …
    WCM e-Business ECM
  • The market grows fast …
  • The market grows fast … But the growth is shared among many old and new competitors
  •  
  • © Copyright PROJECT CONSULT GmbH 2002 / Autorenrecht Dr- Ulrich Kampffmeyer 2001-2002 © PROJECT CONSULT 2002 © PROJECT CONSULT 2002
  • © Copyright PROJECT CONSULT GmbH 2002 / Autorenrecht Dr- Ulrich Kampffmeyer 2001-2002 © PROJECT CONSULT 2002 © PROJECT CONSULT 2002 Outlook
  • © Copyright PROJECT CONSULT GmbH 2002 / Autorenrecht Dr- Ulrich Kampffmeyer 2001-2002 © PROJECT CONSULT 2002 © PROJECT CONSULT 2002 10 Thesis about ECM
  • ~ 1 ~
  •  
  • Is ECM only a Vision?
  • ECM with its comprehensive goal is not a product, but rather a vision, a strategy, and at best a solution portfolio. The claim of having one solution for every application from a single source is simply not realistic.
  • ~ 2 ~
  •  
  • Convergence
  • WCM, ECM, portals and other document related technologies are blending together. Only a few vendor portfolios come up to ECM’s claims.
  • ~ 3 ~
  •  
  • Consolidation
  • The market is swamped with ECM products and ECM components. Like the other software and IT market segments, the ECM market will consolidate.
  • ~ 4 ~
  •  
  • The Value of Information
  • Information has only inherent value when it is used as knowledge in processes. The value of information must be considered in planning and operations alike, and justifies investments in ECM as infrastructure.
  • ~ 5 ~
  •  
  • Our Dependence on Information
  • The dangerous dependence on the availability and correctness of electronic information is constantly growing. Companies, government and society are already today completely dependent on the availability of electronic information.
  • ~ 6 ~
  •  
  • Information Overflow
  • We suffer from information overflow. Identifying the valuable, important information is a tedious process. Systematic, accurate, and focussed access to exponentially growing information volumes gets more and more important.
  • ~ 7 ~
  •  
  • Information Gap
  • The first gaps in electronic information preservation have occurred. Electronic knowledge has already been irretrievably lost. The orderly and long-term usable storage of valuable information is growing in importance.
  • ~ 8 ~
  •  
  • Value of ECM
  • The real value of ECM solutions is not adequatly communicated to the potential endusers and decision makers. The necessity of ECM is an issue for the management of every company and has to be communicated in regard to business issues, business continuity, compliance, and competition implications.
  • ~ 9 ~
  •  
  • ECM as Infrastructure
  • ECM will become infrastructure at the level of operating systems, databases and software services. ECM basic functionality is a commodity.
  • ~ 10 ~
  •  
  • A Problem of our Generation:
  • The change of a physical, tangible world of information into a virtual world. Our children will laugh about the problems we face today.
  •  
  • © Copyright PROJECT CONSULT GmbH 2002 / Autorenrecht Dr- Ulrich Kampffmeyer 2001-2002 © PROJECT CONSULT 2002 © PROJECT CONSULT 2002 Thank You
  • Dr. Ulrich Kampffmeyer E-Mail: Ulrich.Kampffmeyer@PROJECT-CONSULT.com This presentation and the related text documentation in English, German and French can be downloaded from our website: www.PROJECT-CONSULT.com