DOOR UK - Business Skills Academy
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    DOOR UK - Business Skills Academy DOOR UK - Business Skills Academy Document Transcript

    • BUSINESS SKILLS ACADEMY If you would like to discuss any one of our programmesplease call on +44 (0)118 949 7721 or email info@dooruk.com
    • BUSINESS SKILLS ACADEMY If you would like to discuss any one of our programmesplease call on +44 (0)118 949 7721 or email info@dooruk.com
    • BUSINESS SKILLS ACADEMYContentsSubjectCreative Thinking & Problem SolvingNavigating ConflictBalancing Quality & ResultsPresentation SkillsFacilitation SkillsPersonal EffectivenessProblem Solving & Decision MakingTime ManagementCommunication SkillsBusiness WritingValuing DiversityCultural AwarenessNegotiation SkillsN i i SkillInfluencing with Integrity If you would like to discuss any one of our programmes please call on +44 (0)118 949 7721 or email info@dooruk.com
    • CREATIVE THINKING & PROBLEM SOLVING BUSINESS SKILLS ACADEMY PROGRAMMEWant to solve problems better and faster?Would you value learning some great techniques to solve problems?Want to improve your creativity?Target GroupIf you are involved in problem solving, project management, event management, creative work or arole that requires you to solve problems, then this programme has been designed for you. Thisprogramme will give your brain a real work out, enabling you to unleash your own hidden powers ofresourcefulness,resourcefulness retention and recall recall.ApproachLike all DOOR Trainings, Creative Thinking & Problem Solving is competency-based, reflecting currentthinking on the essential skills and knowledge required today. The training is experiential, with ampleopportunity for reflection, discussion and action planning.TopicsMultiple IntelligencesSituational AnalysisProblem AnalysisCreative Thinking TechniquesProblem – Opportunity AnalysisTraining ObjectivesAt the end of this training you will be able to:1. Apply multiple intelligences to the process of creative thinking and problem solving2. Analyse your situation and the problem effectively3. Use a range of creative thinking techniques4. Proactively deal with potential problems5. Learn from your experiences y pDurationOne day If you would like to discuss any one of our programmes please call on +44 (0)118 949 7721 or email info@dooruk.com
    • CREATIVE THINKING & PROBLEM SOLVING BUSINESS SKILLS ACADEMY PROGRAMMEProgramme ScheduleOne DayIntroduction & Welcome Creative ThinkingPersonal Objectives Mind MappingDefining Creativity & Problem Solving Six Thinking HatsMultiple Intelligences Fishbone Diagrams Force Field AnalysisSituational AnalysisSituational Analysis Model Problem – Opportunity AnalysisCause & Effect What Could Go Wrong?Process Mapping Proactively Deal With Potential Problems Contingency PlanningProblem AnalysisWhat’s The Problem? Personal Action PlanningRoute CauseDefining the Real Problem If you would like to discuss any one of our programmes please call on +44 (0)118 949 7721 or email info@dooruk.com
    • NAVIGATING CONFLICT BUSINESS SKILLS ACADEMY PROGRAMMEDo you ever find yourself in situations of conflict?Are you aware there is a better solution, but can’t get others to see it?Is there a relationship that is getting in the way of success?Target GroupThis programme is for people at all levels in organisational life. Conflict is a natural occurrence, peopledisagree, see things differently and fall-out. Yet, we have a need to collaborate, influence and act.This programme designed to enable participants to deal with conflict in a work context.ApproachLike all DOOR Trainings, Navigating Conflict is competency-based, incorporating the latest researchand current thinking. The training is experiential, with ample opportunity for reflection, discussion andaction planning. We focus on the importance of building trust and the willingness to cooperate, througha process we call the Conflict Resolution Model.TopicsT iThe Conflict Resolution ModelSituational AnalysisGoal SettingCreativity & InnovationInfluencing SkillsTraining Obj tiT i i ObjectivesAt the end of this training you will be able to:1. Analyse the situation in which you have conflict2. Exercise your choices in challenging situations3. Communicate more empathically, even in situations of conflict4. Work with others effectively to resolve conflict5.5 Create realistic solutions in situations of conflict conflict.DurationOne Day If you would like to discuss any one of our programmes please call on +44 (0)118 949 7721 or email info@dooruk.com
    • NAVIGATING CONFLICT BUSINESS SKILLS ACADEMY PROGRAMMEProgramme ScheduleIntroduction & WelcomeStep (I) - Situational AnalysisIdentify ConcernsPrioritiesNext StepsStep (II) – Focus on the GoalExercising ChoiceKnowing What You WantPrioritisingStep (III) - CommunicateFocusing Your Energy & AttentionListeningEmpathic CommunicationStep (IV) – InnovateCreativityPatience & ComposureProcessStep (V) – Close The LoopSensory AcuitySummariseClosurePersonal Action Planning If you would like to discuss any one of our programmes please call on +44 (0)118 949 7721 or email info@dooruk.com
    • BALANCING QUALITY & RESULTS BUSINESS SKILLS ACADEMY PROGRAMMEChallenged to balance quality & results?Need clarity of the results to be achieved?Does everyone know the contribution they need to make?Target GroupBalancing Quality & Results (BQR) is a supervisory management programme, aimed at those whoneed to achieve outstanding quality and outstanding results with their team. The programme takes an“inside-out” approach, focusing on how supervisors first take accountability for their actions, beforebuilding trust and influencing others others.ApproachLike all DOOR Trainings, BQR is competency-based, reflecting current thinking on the essentialsupervisory management skills and knowledge required today. The training is experiential, with ampleopportunity for reflection, discussion and action planning.TopicsPersonal AccountabilityThe Big Picture – Vision into ActionGoal Setting & PrioritisingInfluencing with IntegrityCommunicating EffectivelyBuilding High Trust TeamsKaizen - Continuous ImprovementTraining ObjectivesAt the end of this training you will be able to:1. Take accountability for the quality and results produced by you and your team2. Understand the contribution you and your team make to the wider team, company or organisation33. Set specific goals which motivate and engage members o you tea spec c goa s c ot ate a d e gage e be s of your team4. Implement a principle centred approach to dealing with others5. Communicate more effectively with your internal and external customers6. Execute your team goals with excellence7. Improve your performance, and the performance of your teamDurationTwo days y If you would like to discuss any one of our programmes please call on +44 (0)118 949 7721 or email info@dooruk.com
    • BALANCING QUALITY & RESULTS BUSINESS SKILLS ACADEMY PROGRAMMEScheduleDay One Day TwoWelcome & Introduction Welcome Back & ReviewPersonal Accountability Communicating EffectivelyTop Goals Emotional IntelligenceAccountability .v. Responsibility Listening to UnderstandThe Power of Focus Clarifying ExpectationsThe Big Picture – Vision into Action g Building High Trust Teams g gVision & Purpose Why Teams Don’t WorkOwnership Trust as the FoundationPassion & Commitment Natural ConsequencesGoal Setting & Prioritising Kaizen - Continuous ImprovementYour Top Priorities Why Change?Execution of Personal & Team Goals EngagementPACER Check Plan, Do, Check, ActInfluencing with Integrity Action Planning & CommitmentsCritical ThinkingVital BehavioursTrust & IntegrityAction Planning If you would like to discuss any one of our programmes please call on +44 (0)118 949 7721 or email info@dooruk.com
    • PRESENTATION SKILLS BUSINESS SKILLS ACADEMY PROGRAMMEWould you like to sharpen your presentation skills?Want to learn some new approaches to creating & delivering presentations?How effective are your presentations and how do you know? presentations,Target GroupIn this “Communication Age” the creation and delivery of effective presentations is an essential skillin most organisations. This programme is designed for anyone wishing to fine tune theirpresentation skills.ApproachIt is a practical programme where you have the opportunity to try a fresh approach, and put it intopractice. The programme is a balance of solid theory and putting it into practice. Participants makepresentations during the programme, and receive feedback on their performance. The use of videois optional for all participants.TopicsThe Diamond ModelPresentation DesignRehearsal & PracticePresentation DeliveryPresentation EvaluationTraining Objectives g jAt the end of the programme you will be able to:1. Innovate by understanding your stakeholders needs2. Create ideas for energising your presentations3. Design powerful visuals to support your presentations4. Make presentations effectively5. Evaluate and learn from your presentation experiencesDurationOne Day If you would like to discuss any one of our programmes please call on +44 (0)118 949 7721 or email info@dooruk.com
    • PRESENTATION SKILLS BUSINESS SKILLS ACADEMY PROGRAMMEProgramme ScheduleOne Day yIntroduction & WelcomeProgramme ObjectivesPersonal ObjectivesThe “Diamond Approach”InnovateThe Purpose of Your PresentationStakeholders NeedsSituational AnalysisCreateCreative Thinking & PlanningStructuring PresentationsPreparing PresentationsPresentPersonal Preparation – Stress Management “Luck is the residueInterpersonal Skills – Incl. Handling Hostility of design”Practice & Rehearsal – Vince LombardiEvaluateReturn On ExpectationsPersonal Action PlanningP l A ti Pl i If you would like to discuss any one of our programmes please call on +44 (0)118 949 7721 or email info@dooruk.com
    • FACILITATION SKILLS BUSINESS SKILLS ACADEMY PROGRAMMEWould you like to refresh your facilitation skills?Want to learn something new?How useful would it be to share some best practice with other professionals?Target GroupThis training is designed for facilitators and training practitioners, who wish to refresh, renew and learnnew skills for dealing with individuals and groups, in helping them achieve their goals.ApproachWe take a practical approach to this programme, encouraging participants to bring their own challenges tothe table and work on them throughout the programme, enabling real solutions to emerge.TopicsThe Learning CycleBrain-Friendly LearningDesign & Innovative ThinkingFacilitation SkillsHandling Difficult SituationsTraining ObjectivesAt the end of the programme you will be able to:1. Understand the principles of effective facilitation2. Design innovative learning experiences3. Create learner centred programmes, to achieve their outcomes4. Understand learning preferences and how to apply this in facilitation y5. Increase your sensory acuity6. Manage and help others create a useful state for learning7. Handle better difficult & challenging situationsDurationTwo Days If you would like to discuss any one of our programmes please call on +44 (0)118 949 7721 or email info@dooruk.com
    • FACILITATION SKILLS BUSINESS SKILLS ACADEMY PROGRAMMEProgramme Schedule Day TwoDay One Welcome BackIntroduction & Welcome Value DifferenceProgramme Objectives Multiple IntelligencesPersonal Objectives 4-MAT & Learning Styles (LSQ)Training, Facilitation & Learning Rapport BuildingPrinciples Of Learning Brain-Friendly LearningFive Principles of Effective Facilitation Meta Model Representational SystemFacilitation Design Sensory AcuityPower ModelSeven Steps to Effective Design Facilitation SkillsFive Principles Applied Ten Creativity Tools Ways To Make A DifferenceFacilitate the Flow Return On ExpectationsLearner CentredExperimental Learning Personal Action PlanningPlan – Do – Check - ReviewPersonal Action Planning If you would like to discuss any one of our programmes please call on +44 (0)118 949 7721 or email info@dooruk.com
    • PERSONAL EFFECTIVENESS BUSINESS SKILLS ACADEMY PROGRAMMEHow effective are you being right now?What difference would it make to you if you improved your effectiveness?How do you measure your effectiveness?Target GroupThis programme is designed for people who wish to focus on their personal and professionaleffectiveness. We are creatures of habit, and many of our habits serve us well, however some don’t.We take this opportunity to identify and change our actions and behaviour, and install more effective pp y y g ,habits into our lives.ApproachWe take an practical approach to this programme, encouraging participants to bring their ownchallenges to the table, and work on them throughout the programme, enabling real solutions toemerge.TopicsFoundation StonesAccountabilityPurpose & ValuesManaging TimeMotivationCommunicationTeamworkTraining ObjectivesAt the end of this programme you will be able to:1. Effectively manage your personal state2. Take accountability for your action and behaviours3.3 Clarify Cl if your purpose and goals d l4. Define, plan and execute your highest priorities5. Create motivational agreements with others6. Communicate more empathically7. Celebrate strengths and differences in your teamDurationTwo Days If you would like to discuss any one of our programmes please call on +44 (0)118 949 7721 or email info@dooruk.com
    • PERSONAL EFFECTIVENESS BUSINESS SKILLS ACADEMY PROGRAMMEProgramme ScheduleDay One Day TwoIntroduction & Welcome Welcome BackProgramme Objectives Review Of Day OnePersonal ObjectivesPersonal Effectiveness Motivation Motivation ModelFoundational Stones Motivational LanguageEffective Change Motivational A M ti ti l Agreements tInside-out ProcessKaisen – Continuous Improvement Communication Communication ModelAccountability Effective ListeningAccountability .v. Responsibility Traffic LightsResponding EffectivelyInfluencing With Integrity Teamwork Valuing DifferencePurpose & Goals EmpoweringIdentifying Purpose & Values Managing EnergySetting GoalsPersonal Compass Personal Action PlanningManaging TimeEisenhower MatrixPrioritising gWork Life BalancePersonal Action Planning If you would like to discuss any one of our programmes please call on +44 (0)118 949 7721 or email info@dooruk.com
    • PROBLEM SOLVING & DECISION MAKING BUSINESS SKILLS ACADEMY PROGRAMMEIs problem solving a key part of your job?Want to explore different option in solving those problems? p p g pDo you want to improve the quality of your decision making?Target GroupIn our fast paced reality, we are constantly challenged with the need to make decisions. Some aretargeted at solving problems, while others are aimed at preventing them. Our ability to prevent a problems themsituation from deteriorating into a complex problem depends on our understanding of the issue athand, and on our ability to choose the appropriate response. This training is open to all employeeswho want to ensure that work activities run efficiently by making decisions and handling functionalproblems effectivelyApproachThis training programme focuses on improving your problem solving and decision-making decision makingcompetence. As these processes often happen very quickly, you will learn how to break the processdown into stages, practice each individual stage and end it by putting them all together.TopicsEnhancing the ability to recognise business problems that need to be addressedIdentifying and practising evaluation options for making decisionsReducing the time required to take business decisions and resolve p g q problemsInvolving multiple stakeholders in addressing business problemsEnabling effective decision-makingTraining Objectives1. Enable participants to recognise and resolve business problems.2. Raising the participants level of capability to make decisions either autonomously or collaboratively3. Provide an understanding of the different techniques for addressing problem solving challenges4. Helping to identify, resolve and process problems5. Enable participants to exercise their choices effectivelyDurationOne Day If you would like to discuss any one of our programmes please call on +44 (0)118 949 7721 or email info@dooruk.com
    • PROBLEM SOLVING & DECISION MAKING BUSINESS SKILLS ACADEMY PROGRAMMEProgramme ScheduleOne DayIntroduction & WelcomePersonal ObjectivesDefining Problem Solving & Decision MakingMultiple IntelligencesCurrent State – Causing the ProblemSituational Analysis ModelCause & Eff tC EffectProcess MappingDefine the ProblemWhat’s the Problem?Route CauseDefining The Real ProblemFuture State – Make A DecisionWhat Do You Want?Purpose & ValuesLoss & GainOpportunities & RisksWhat Could Go Wrong?Proactively Deal With Potential ProblemsContingency PlanningPersonal Action Planning If you would like to discuss any one of our programmes please call on +44 (0)118 949 7721 or email info@dooruk.com
    • TIME MANAGEMENT BUSINESS SKILLS ACADEMY PROGRAMMEAre you focused on your highest priorities?Do you know what matters most to y y you and y your colleagues? gWhat would a 1% Improvement in productivity mean for you?Target GroupThis programme is designed for anyone who wishes to measurably improve their personal andprofessional productivity productivity.ApproachWe take a practical approach to this programme, sharing best practice and helping people makechoices. The programme has many exercises where participants interact with one another, indiscussion sessions and structured activities. There is also time set aside for personal working andreflection. We encourage participants to bring their own challenges to the table, and work on themthroughout the programme, enabling real solutions to emerge.TopicsEffective Use of TimeDOOR Stepping StonesPlanning to SucceedTools to SucceedTraining Objectives1. Identify strategies for gaining greater control over your life and time.2. Identify what motivates you to act.3. Identify the key skills to develop your effectiveness.4. Determine the best tools to help you improve your productivity.5. Measureable improve your effectivenessDurationOne Day If you would like to discuss any one of our programmes please call on +44 (0)118 949 7721 or email info@dooruk.com
    • TIME MANAGEMENT BUSINESS SKILLS ACADEMYProgramme ScheduleOne Day yIntroduction & WelcomeProgramme ObjectivesPersonal ObjectivesYour Top GoalsEffective Use of TimeHow We Experience Time pThe Barriers to EffectivenessHow To Make Lasting ChangeDOOR Stepping StonesValues & GoalsPrioritisingWork Life BalancePlanning to SucceedTime LinesPlanning EffectivelyReview ProcessTools to SucceedPersonal Planning SystemsProcess ImprovementControlling Time Stealers “Decide what you want Decide want, establish your prioritiesPersonal Action Planning and go to work” – H. L. Hunt If you would like to discuss any one of our programmes please call on +44 (0)118 949 7721 or email info@dooruk.com
    • COMMUNICATION SKILLS BUSINESS SKILLS ACADEMY PROGRAMMEHow would you rate your ability to communicate?Would you like to improve? y pHow will you know when you have achieved what you wish for?Target GroupThe way you interact with others can be the key to your workplace success. Communicating underpressure,pressure managing challenging relationships or looking to build lasting rapport your style and rapport,interpersonal skill can make or break your chances of being effective. You learn on this programmehow to capitalise on your existing skills, fine-tune your approach and build a strategy forcommunication with real impact.ApproachEverything we do is participative and interactive. There will be work in pairs, small group work,processes and exercises designed to stimulate, challenge and develop your knowledge and skills.There is even some fun!TopicsBlueprint of ExperienceSensory AcuityRapportWell Formed OutcomeFlexibilityTraining Objectives1. Understand how we communicate2. Listen and respond more effectively3. Identify your strengths and development areas4. Increase your confidence5. Deal with difficult people or situations more effectivelyDurationOne Day If you would like to discuss any one of our programmes please call on +44 (0)118 949 7721 or email info@dooruk.com
    • COMMUNICATION SKILLS BUSINESS SKILLS ACADEMY PROGRAMMEProgramme ScheduleOne DayIntroduction & WelcomeProgramme ObjectivesPersonal ObjectivesInfluencing With IntegrityThe Blueprint Of ExperienceRepresentational SystemsFilters On ExperienceThe Four PillarsSensory AcuityAwakening Your SensesThe Power Of ObservationRepresentational SystemRapportBuilding TrustLanguage ModelMirroringWell Formed OutcomesThe Seven Step ProcessSix WFO QuestionsFlexibilitySelf AwarenessResponsibilityManaging ChangePersonal Action Planning If you would like to discuss any one of our programmes please call on +44 (0)118 949 7721 or email info@dooruk.com
    • BUSINESS WRITING BUSINESS SKILLS ACADEMY PROGRAMMEHow well is your business writing being received?Do you always g the desired results from y y y get your written businesscommunications ?How do you know?Target GroupThis programme is designed for anyone wishing to fine tune their business writing skills. It is apractical programme where you have the opportunity to try a fresh approach, and put it into practice approach practice.ApproachThis course is highly interactive, practical and supportive. It uses many different forms of learning todevelop your business writing skills.TopicsInnovate your business writingCreate meaningful written communicationsDeliver written communications that hit the mark!Evaluate your communication, with a view to continuously improveTraining Objectives1.1 Design your written communication more effectively2. Develop the ideas you have for focusing your communication3. Structure your communication to achieve your goals4. Select the right medium to maximise the impact of your communication5. Evaluate and learn from your writing experiencesDurationOne Day y If you would like to discuss any one of our programmes please call on +44 (0)118 949 7721 or email info@dooruk.com
    • BUSINESS WRITING BUSINESS SKILLS ACADEMY PROGRAMMEProgramme ScheduleOne Day yIntroduction & WelcomeProgramme ObjectivePersonal ObjectivesEffective Business WritingInnovateThe Meaning of Your Communication… gStakeholders NeedsSituational AnalysisCreateCreative ThinkingStructure & ProcessPlanningDeliverFormality & InformalityMethodologyMeetings & ProjectsEvaluateReturn On Expectations (RoE)Personal Action Planning “The meaning of your communication is in the response you receive” – Richard Bandler If you would like to discuss any one of our programmes please call on +44 (0)118 949 7721 or email info@dooruk.com
    • VALUING DIVERSITY BUSINESS SKILLS ACADEMY PROGRAMMEDo you understand the true benefits of diversity in your workplace?What are the barriers to effectiveness in your workplace? y pWhat are the challenge presented in a diverse workplace?Target GroupOur diversity programme is designed to help individuals and organisations with their opportunities tomaximise diversity in the workplace. As well as giving guidance on dealing with race, gender,religious and cultural differences the programme seeks to provide practical steps to help overcome differences,diversity issues within the workplace.ApproachThis course is highly interactive, practical and supportive. It uses many different forms of learning toexplore the issues diversity raises, enabling you to work more effectively.TopicsDefining Diversity in the WorkplaceIdentifying Differences in the WorkplaceOvercoming Barriers to DiversityCommunicating in a Diverse WorkplaceManaging Diversity in the WorkplaceTraining Objectives g j1. Understand the benefits of diversity in the workplace2. Value the unique contribution individuals make3. Identify and overcome the barriers to effectiveness in the workplace4. Communicate better in a diverse team or organisation5. Manage processes to maximise opportunities of a diverse workplaceDurationOne Day If you would like to discuss any one of our programmes please call on +44 (0)118 949 7721 or email info@dooruk.com
    • VALUING DIVERSITY BUSINESS SKILLS ACADEMY PROGRAMMEProgramme ScheduleOne DayIntroduction & WelcomeProgramme ObjectivesPersonal ObjectivesDefining Diversity In The WorkplaceWhat is Diversity?Advantages of DiversityYour Diversity ProfileIdentifying Differences In The WorkplaceValuing DifferenceCultural AwarenessImproving RelationshipsOvercoming Barriers To DiversityBarriers to Diversity yStereotypes and DiscriminationRecognising a Negative Approach to DiversityCommunicating In A Diverse WorkplaceEffective Workplace CommunicationCommunication ChallengesImportance of Evaluations and Feedback “We all live with the objective WeManaging Diversity In The Workplace of being happy;Manage Diversity in a Workforce our lives are all differentAvoiding Pitfalls & Maximising Opportunities and yet the same” – Anne FrankPersonal Action Planning If you would like to discuss any one of our programmes please call on +44 (0)118 949 7721 or email info@dooruk.com
    • CULTURAL AWARENESS BUSINESS SKILLS ACADEMY PROGRAMMEHow important is it for you to be aware of different cultures, and the impactthey have on your ability to do business?How effectively are you working across cultures?How differently do you need to treat people?Target GroupOur cultural training programme will raise your cultural awareness and enable you to communicatemore effectively across cultures Designed for individuals and teams to develop cultural awareness cultures.and enable you to work more effectively with colleagues from other cultures.ApproachThis course is highly interactive, practical and supportive. It uses many different forms of learning toexplore the issues diversity raises, enabling you to work more effectively.TopicsWhat Is Culture?Knowing Your Cultural StyleCulture In Our Working DayCultural IntelligenceCountry Knowledge (By Request)Training Objectives1. Define cultural difference2. Understand the five dimensions of cultural difference3. Explore your own cultural norms & style4. Identify issues and best practices for your environment5. Raise your cultural intelligenceDurationOne Day If you would like to discuss any one of our programmes please call on +44 (0)118 949 7721 or email info@dooruk.com
    • CULTURAL AWARENESS BUSINESS SKILLS ACADEMY PROGRAMMEProgramme ScheduleOne DayIntroduction & WelcomeProgramme ObjectivesPersonal ObjectivesValuing DifferenceWhat Is Culture?Defining Culture (Cultural Iceberg)Values,Values Behaviours & Ethics5 Dimensions Of CultureKnowing Your Cultural StyleYour Culture (Stereotypes & Generalisations)Learning About Other Cultural StylesSuccessful StrategiesCulture In Our Working DayDos And Don’tsCommunication IssuesStrategy & Planning IssuesInfluencing & Decision Making IssuesCultural IntelligencePutting It All TogetherDealing With Differences “I want all the cultures of all lands to be blown about ITop Ten Tips my house as freely as possible. But I refuse to be blown off my feet by any.”Country Knowledge (By Request) – M. GandhiPersonal Action Planning If you would like to discuss any one of our programmes please call on +44 (0)118 949 7721 or email info@dooruk.com
    • NEGOTIATION SKILLS BUSINESS SKILLS ACADEMY PROGRAMMENeed to negotiate regularly?Always wanted to improve your negotiated results? y p y gDo you know what difference good negotiation skills will make to you?Target GroupThis programme is designed to assist you in becoming a better negotiator. There is an art tonegotiating effectively, and this is a balance between process and skill. It takes you through theprocesses and focuses on the key skills required to negotiate effectively effectively.ApproachThis course is highly interactive, practical and supportive. It uses many different forms of learning toexplore the issues raised when negotiating, enabling you to work more effectively.TopicsPreparing To NegotiatePlan Your NegotiationExecute Your NegotiationManaging the OutcomesPersonal Action PlanningTraining Objectives1. Understand what it takes to negotiate effectively2. Prepare well for your negotiations3. Create an effective strategy and agenda for your negotiations4. Execute your negotiations to achieve your highest priorities5. Deal with the outcomes and consequences of your negotiation effectivelyDurationOne Day If you would like to discuss any one of our programmes please call on +44 (0)118 949 7721 or email info@dooruk.com
    • NEGOTIATION SKILLS BUSINESS SKILLS ACADEMY PROGRAMMEProgramme ScheduleOne DayIntroduction & WelcomeProgramme ObjectivesPersonal ObjectivesThe Art of NegotiationPreparing To NegotiateSituational AnalysisTaking ResponsibilityKnow What You Want – Know What They WantPlan Your NegotiationThe Ecology of Your NegotiationCreate Your Negotiation Strategy & AgendaOrganising & RehearsalExecute Your NegotiationCommunicate EffectivelyPropose and Respond to ProposalsPackages and ConcessionsManaging the OutcomesClosing the NegotiationImplementation of OutcomesFollow upFollow-up “Start out with an ideal and Start end up with a deal”Personal Action Planning – Karl Albrecht If you would like to discuss any one of our programmes please call on +44 (0)118 949 7721 or email info@dooruk.com
    • INFLUENCING WITH INTEGRITY BUSINESS SKILLS ACADEMY PROGRAMMEDo you need to exercise more influence at work?Do you need to extend y y your influence, beyond the boundaries of y y yourauthority?How well do you influence, and how will you know you’re getting better?Target GroupThis programme is designed for anyone wishing to have more influence in the workplace, whilstmaintaining and developing their integrity. We use the essence of effective communication, and integrity communicationapplication of some foundational systems and processes.ApproachEverything we do is participative and interactive. There will be work in pairs, small group work,processes and exercises designed to stimulate, challenge and develop peoples knowledge andskills. There is also some fun!TopicsWell Formed OutcomesBuilding RapportSensory AcuityFlexibilityPersonal Action PlanningTraining Objectives1. Influence whilst maintaining and developing your integrity2. Apply the WFO Model effectively3. Build and develop rapport more consciously4. Understand how people communicate, and use this to influence with integrity5. Explore ways influencing in the workplaceDurationOne Day If you would like to discuss any one of our programmes please call on +44 (0)118 949 7721 or email info@dooruk.com
    • INFLUENCING WITH INTEGRITY BUSINESS SKILLS ACADEMY PROGRAMMEProgramme ScheduleOne DayIntroduction & WelcomeProgramme ObjectivesPersonal ObjectivesInfluencing With IntegrityWell Formed OutcomesSix QuestionsSensory AcuityAdvocacy & EnquiryBuilding RapportUse of LanguageNon-verbal CommunicationMinimising DifferenceSensory AcuityRepresentational SystemRecognition & ResponsesIntention - Meaning - ResponseFlexibilityPersonal Power & ChoiceInfluencing in MeetingsInfluencing in Selling & NegotiatingPersonal Action Planning “The future influences the present just as much as the past.” – Friedrich Nietzsche If you would like to discuss any one of our programmes please call on +44 (0)118 949 7721 or email info@dooruk.com
    • DOOR Consulting Limited 200 Brook Drive Green Park Reading RG2 6UB United Kingdom Tel: +44 (0)118 949 7721 Email: info@dooruk.com Web: www.dooruk.com