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La produttivita nella gestione documentale secondo Microsoft

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Intervento di Silvio Filippi, Product Manager SharePoint Microsoft Italia, durante l'evento organizzato da DocFlow e Microsoft dal titolo " GESTIONE DOCUMENTALE E CONSERVAZIONE SOSTITUTIVA: NORMATIVA …

Intervento di Silvio Filippi, Product Manager SharePoint Microsoft Italia, durante l'evento organizzato da DocFlow e Microsoft dal titolo " GESTIONE DOCUMENTALE E CONSERVAZIONE SOSTITUTIVA: NORMATIVA E SOLUZIONI TECNOLOGICHE"

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  • 1. Silvio Filippi: Business Productivity Advisior LA PRODUTTIVITA’ NELLA GESTIONE DOCUMENTALE
  • 2. Word Excel Outlook InfoPath Estimate custom design Unstructured Office Business Applications Get specs Validate from specs with customer Tech Sales Cost out Decide Assemble Approve Unified Business the Enterprise discount proposed proposed Communications Intelligence solution Search Content Collaboration strategy response response Management Create Distribuzione e Create Contabilità Create Complete Create Qualified? Lead fatturazione Contabilità Oppt’y gestionale e Closed? Quote Produzione eSale Gestione Invoice Generale controllo di magazzino Acquisti “Classic” Enterprise Applications Retire gestione Lead Structured
  • 3. Chi sta competendo per la produttività e come…. Functionality Level User Requirements/Capabilities
  • 4. Come Gartner valuta il mercato dei fornitori di Collaboration? Super Collab and Productivity LQs Depth AND Breadth • Microsoft è l’unico produttore di software che è citato in 16 quadranti leader di Gartner Integration • I prodotti nei quadranti Gartner sono best of breed ma contemporaneamente non hanno bisogno di progetti di integrazione cliente, sono plug and play Cost • MQs non considerano i costi / valore dei progetti • Se fossero messi I costi IBM e Oracle non sarebbero nei quadranti leader • Le piattaforme IBM e Oracle costano molto di più in consulenti di quella Microsoft.
  • 5. ES: IBM vs. Microsoft Soluzioni a confronto Office Notes Symphony LotusLive LotusLive LotusLive LotusLive LotusLive BPOS Connections Notes iNotes Events Meetings Sametime UT (Entry, Unyte UT OCS Standard, Gateway Advanced) Connections Server Server Document Team Collab Management Team Social Quick Enterprise Search (Domino.Doc, Collab Computing and Personal, Notes Omnifind IBM CM, FileNet, Quickr Connections SharePoint Quickr) Quickplace Domino WebSphere Exchange Domino
  • 6. Office 2010 MS Office Share: 90+% IB MS Office 2007 Share: 35+% IB (in meno di due anni) MS Sharepoint Server: 20+% IB, +4 points MS OCS: 100% growth YOY
  • 7. Office segue o anticipa? Diffusione di Internet Diffusione della Comunicazione su Internet Web 2.0, social, web applications Next? 2000 2003 2005 2007 2009 2010 Client Server Online Office Desktop Office collaborativo Office Applicativo e social pre 2003 2003 2007 2010 •Accesso con i Task Pane ai servizi di rete •Integrazione dei servizi di comunicazione •Integrazione dei servizi applicativi per •Utilizzo individuale •Office client di gestione documentale con avanzata (communicator) e ricerca sviluppo Office Business Application •Stumento di creazione e gestione Sharepoint come repository •Versioni premium con servizi collaborativi •Evoluzione verso il Web, Office web documenti •Nel 2005 con Office communicator evoluti (Groove e One note) application •Client per e.mail integrazione servizi di comunicazione •Cambiamento del Front end verso la •Estensione a tutto il software IW della avanzata semplicità del web (barra multifunizone) bassa multifunzione •Innovazione e apertura del formato file •Evoluzione verso il social computing formato file Open XML per applicazioni •Razionalizzazione delle versioni, tutto •Aumento dell’adozione, della in Office Professional. soddisfazione degli utenti e nella semplicit{ d’uso da a
  • 8. Wave 14 Timeline Exchange Office Development Server 2010 Communications Customer and Validation Feedback Exchange Server 14 Beta and Research Server 2010 Beta Office 2010 Office Office Key Innovation Communications Wave 14 SharePoint Communications Areas Locked Server 2007 R2 Beta Server 2010 Server 14 FAST H2 H1 H2 H1 H2 H1 H2 2007 2008 2008 2009 2009 2010 2010 Wave 14 as the code name for next wave of innovation Wave 14 includes Office 2010, SharePoint Server 2010, Visio 2010, which ship together, and OCS and Exchange who ship separately ~$1B in annual R&D investment across Wave 14 Note: All dates are Calendar Years
  • 9. Word Excel Outlook InfoPath Estimate custom design Unstructured Office Business Applications Get specs Validate from specs with customer Tech Sales Cost out Decide Assemble Approve Unified Business the Enterprise discount proposed proposed Communications Intelligence solution Search Content Collaboration strategy response response Management Create Distribuzione e Create Contabilità Create Complete Create Qualified? Lead fatturazione Contabilità Oppt’y gestionale e Closed? Quote Produzione eSale Gestione Invoice Generale controllo di magazzino Acquisti “Classic” Enterprise Applications Retire gestione Lead Structured
  • 10. Chi sta competendo per la produttività e come…. Functionality Level User Requirements/Capabilities
  • 11. Come Gartner valuta il mercato dei fornitori di Collaboration? Super Collab and Productivity LQs Depth AND Breadth • Microsoft è l’unico produttore di software che è citato in 16 quadranti leader di Gartner Integration • I prodotti nei quadranti Gartner sono best of breed ma contemporaneamente non hanno bisogno di progetti di integrazione cliente, sono plug and play Cost • MQs non considerano i costi / valore dei progetti • Se fossero messi I costi IBM e Oracle non sarebbero nei quadranti leader • Le piattaforme IBM e Oracle costano molto di più in consulenti di quella Microsoft. Microsoft Confidential
  • 12. ES: IBM vs. Microsoft Stack Comparison Office Notes Symphony LotusLive LotusLive LotusLive LotusLive LotusLive BPOS Connections Notes iNotes Events Meetings Sametime UT (Entry, Unyte UT OCS Standard, Gateway Advanced) Connections Server Server Document Team Collab Management Team Social Quick Enterprise Search (Domino.Doc, Collab Computing and Personal, Notes Omnifind IBM CM, FileNet, Quickr Connections SharePoint Quickr) Quickplace Domino WebSphere Exchange Domino
  • 13. Full customer choice “Live” “Online” “On-prem” Uniform Service Most Flexibility and Control Individuals/SOHO Organizations Ad-supported/Subscriptions Subscriptions/Licenses Cloud Based Services Consumer “Desk-less” Enterprise Rich, enterprise or small offering for software delivered software business users with as a service providing the focused limited needs most capability offering
  • 14. PC, Phone, and Browser Redefine mobile productivity with Microsoft Office Mobile Apps Relevant editing and comments Integrated presence information with VoIP, e-mail, and IM choices Navigate SharePoint doc libraries and lists, sync for offline access, and enable workflow  Powerful mobile experiences SmartArt® and quality graphics with enhanced round-tripping, high fidelity, and new collaboration capabilities 8 Microsoft Confidential, Prototype Only
  • 15. PC, Phone, and Browser Office web applications enable you to work from anywhere Viewing Editing  Office Word, Excel® PowerPoint®, OneNote® web applications  High-fidelity viewing experience  Familiar Fluent UI  Essential editing with no formatting or data loss 9 Microsoft Confidential, Prototype Only
  • 16. Unified Communications Amplify IT control, reduce costs, and streamline communications Instant Voice messaging telephony with speech-to-text transcription Video and chat Sharing tools SMS text messaging Microsoft Confidential, Complete enterprise voice solution Prototype Only 12
  • 17. Business Intelligence Equip every decision maker with self-service access Self-service analysis Richer dashboard delivered visualizations, “Top through Excel N” analyses and and Excel tracking of multiple Services actual-to- target KPIs Improved SharePoint interoperabilit y and access Microsoft Confidential, Prototype Only 13
  • 18. Enterprise Content Management Deliver ECM for everyone, compliance everywhere Metadata driven navigation Hierarchical taxonomy structure Rich authoring with Office ribbon Deliver streaming video on Web pages 13 14 Microsoft Confidential, Prototype Only
  • 19. SharePoint Content Document Management http://contosoweb/corporate%20sales/plastics/west%20coast/Lists/Partners/AllItems.aspx Partners AW Portal > Teams > Adventure Works Travel > Northwest > Advertising > Partners > All Items Welcome Morgan Skinner  | My Site | My Links  | Home Teams Customers Logistics Trends SharePoint Search… C Advertising > Sales Proposals > Fabrikam FY08-FY13 audit big Site Actions  Read Documents Manage Set View All Site Content Documents • Shared Documents • Presentations • Trip Reports • RFPs Sales Proposal: Properties • Ad Copy Pictures • Safari Assets • Asian Temples Assets Lists • Contacts • Partners • Team Calendar • Competitors Sales Proposal: Content Pages Type Name Modified Modified By • Recruiting  Fabrikam audit engagement proposal 1/22/2009 6:06 pm Proposal Document • Juniper  Fabrikam Audit 08-13 presentation 2/9/2009 8:32 pm Sales Presentation • San Jauns • Maps & GPS Resources  Fees – up-front 12/13/2008 6:49 pm Fee Schedule • Sandbox  Fees – quarterly and annual schedule 12/13/2008 2:42 pm Fee Schedule Discussions  Fees – supplemental reviews (if needed) 2/2/2009 7:01 pm Fee Schedule Recycle Bin  Engagement team bios 1/15/2009 3:05 pm Proposal Document
  • 20. SharePoint Content Document Management http://contosoweb/corporate%20sales/plastics/west%20coast/Lists/Partners/AllItems.aspx Partners AW Portal > Teams > Adventure Works Travel > Northwest > Advertising > Partners > All Items Welcome Morgan Skinner  | My Site | My Links  | Home Teams Customers Logistics Trends SharePoint Search… C Advertising > Sales Proposals > Fabrikam FY08-FY13 audit big Site Actions  Read Documents Manage Set View All Site Content Documents • Shared Documents • Presentations • Trip Reports • RFPs Sales Proposal: Properties • Ad Copy Pictures • Safari Assets • Asian Temples Assets Lists • Contacts • Partners • Team Calendar • Competitors Sales Proposal: Content Pages Type Name Modified Modified By • Recruiting  Fabrikam audit engagement proposal 1/22/2009 6:06 pm Proposal Document • Juniper  Fabrikam Audit 08-13 presentation 2/9/2009 8:32 pm Sales Presentation • San Jauns • Maps & GPS Resources  Fees – up-front 12/13/2008 6:49 pm Fee Schedule • Sandbox  Fees – quarterly and annual schedule 12/13/2008 2:42 pm Fee Schedule Discussions  Fees – supplemental reviews (if needed) 2/2/2009 7:01 pm Fee Schedule Recycle Bin  Engagement team bios 1/15/2009 3:05 pm Proposal Document
  • 21. SharePoint Content Expand reach of records management across the enterprise
  • 22. SharePoint Content Reduce network-related costs with locally cached content Local copy saved for offline access Synchronizing only Editing conflict resolved updated sections (deltas) by merge engine
  • 23. Collaboration Accelerate productivity with social connections and feedback SharePoint becomes a social system Social data surfaces everywhere in Office Microsoft Confidential, Prototype Only 15
  • 24. Enterprise Search Deploy high-end search with simplicity and low TCO Go beyond the search box Federated results Search is social Robust people search syntax Co-Authoring Org browsing & recent content Document Entity extraction with Expertise thumbnails exact navigator counts recognition 16 Microsoft Confidential, Prototype Only
  • 25. Office 2010 Word, OneNote, Powerpoint, Excel  Outspace  Enhanced formatting (photo, video, snapshot, document navigation...)  Co-Authoring  Office Web Apps (needs SharePoint/Office Live)