Think Simple: A Fresh Approach to User Assistance
by DMN Communications
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Is online help all that it can be? Does it truly help users? We don't think so. Mainly because help contains too much unnecessary information, and doesn't always take advantage of modern methods of ...
Is online help all that it can be? Does it truly help users? We don't think so. Mainly because help contains too much unnecessary information, and doesn't always take advantage of modern methods of delivery. In this presentation, we look at how you can simplify online help and make it more purposeful, without it being incomplete.
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