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Collaborative Service Models: Building Support for Digital Scholarship
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Collaborative Service Models: Building Support for Digital Scholarship

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  • DCAPS as not just humanities and RDMSG as not just science; we all offer digital scholarship services that are not bound within any single discipline. Thus far, RDMSG has focused primarily on science data; however, their support / data services are available to any faculty engaged with data (that includes DH-ers, as well). A joint-DCAPS/RDMSG collaboration with a faculty member in the department of Government on text mining is a prime example to the lack of rigid boundaries in our role digital scholarship. Meanwhile, DCAPS is currently working with a Plant Pathologist to make available images of specimensWhile we have small one-off projects or consultations, what is particularly important, though is that DCAPS is not simply a service group; we consider ourselves to be collaborators on many, if not all of our larger projects. At the moment, RDMSG is well positioned to do the same.
  • DCAPS and RDMSG as having different basic models and ‘content’ types (data-centric versus not), however, we offer similar services at the conceptual level. DCAPS goes much beyond digitizing and capturing metadata for traditional library digital projects AND RDMSG goes far beyond helping prepare data management plans. Both facilitate research, provide extensive consultation & services with faculty, students, and non-Cornell entities at all points during a projects lifecycle. As said before, we consider themselves to be collaborators on projects.
  • Building digital scholarship services is well positioned within the library. These two quotes, pulled from the CUL strategic plan, offer insight into the level of conceptual investment for these services. These goals are not merely words in a document; the Library Executive Group and other committees are working to enact the strategic plan’s goals.
  • Digital Scholarship as-a-whole across CUL (data and digital media creation being only two components) have been engaged in a program to ‘educate’ library liaisons so that they can be more knowledgeable about services and whom faculty / researchers should contact. RDMSG is considering new ways of outreach to maintain interest and foster both new and continued participation. DCAPS staff have began attending faculty meetings to detail services and learn why the collaboration is not stronger. This has been eye opening and has allowed us to rethink staffing to more nimbly react to research and teaching needs.
  • While these services have become core (as evidenced in their position in the library), we do not necessarily have a staffing model to scale to a growing program. For RDMSG - Current level of activity, with the scope defined as it is, and the commitment of participants, the work we do is sustainable. However, any change in that equation would easily upset that balance and then issues such as subject-area expertise and funding would likely need to be addressed.Governance structure as providing sustainability – collaborations across campus for RDMSG and financial model for DCAPSMeasures of success: we juggle many projects and platforms and do not necessarily go back and do follow-up. To completely generalize: For DCAPS, when a project is online, it is considered complete. For RDMSG, there is not an automatic mechanism in-place to evaluate the way that their DMP is received by funding agencies; however, this is done informally when researchers share feedback.

Collaborative Service Models: Building Support for Digital Scholarship Collaborative Service Models: Building Support for Digital Scholarship Presentation Transcript

  • Collaborative Service ModelsBuilding Support for Digital Scholarship Cornell University Library Jason Kovari, Metadata Librarian. Humanities & Special Collections Wendy Kozlowski, Science Data and Metadata Librarian Danielle Mericle, Director, Digital Media Group
  • DCAPSDigital Consulting & Production Services dcaps.library.cornell.edu
  • Digital Consulting & Production Services About• Founded in 2003 to provide a “one-stop” approach to digital collection building• Cost-recovery service model formulated for long- term sustainability of operation, with secondary account for “non-billables”• Provides wide range of services, consultations and referrals campus-wide
  • Digital Consulting and Production Services DCAPS Services• Digitization of library, university, or personal assets, including monographs, manuscripts, & photographic materials• Color managed workflow• Image processing & reformatting• Development of metadata standards and guidelines• Online collection delivery on standardized library platforms• Project management services• Web-design• Limited support for a/v collections• Archiving & preservation of university assets• Copyright advice• On-campus consultations (free of charge)
  • Digital Consulting and Production Services ELECTRONIC METADATA PUBLISHING DCAPS COPY-DIGITAL RIGHTMEDIA TECHNOLOGY SUPPORT
  • Digital Consulting and Production Services DCAPS within CUL Library Technical CUL Information Services CUL Technologies UNITSMetadata Digital Technology Group Scholarship Support Services Copyright E-Publishing Services Digital Media Group
  • Digital Consulting and Production Services Campus-wide Digitization EffortsAcademic Technologies Johnson Museum• On-demand digitization for • High-end digitization of museum assetsfaculty and grad students • Partnership with DCAPS to• Innovation in Teaching deliver content via Lunagrants program• Blackboard support CornellDCAPS/Olin Library Mann Library(as described) • Outsourced digitization of library assets • Partnership with DCAPS to load content into DLXS Other • Faculty Cornell Business Services Digital Services digitizing • Analog records conversion for department/university efforts • Outsourcing and referrals with DCAPS
  • Digital Consulting and Production Services DCAPS in Detail• Centrally managed projects• Relatively small staff• Full accountability: budget, timelines, deliverables• Roughly 65% cost-recovery; 35% institutional support• Large and small scale projects: patron requests to mass digitization efforts• Partnerships with College of Arts & Sciences, Johnson Museum, College of Art, Architecture & Planning• Consultation and advice for non-DCAPS but Cornell- based projects to support best practices
  • Digital Consulting and Production Services Overview of Project Types• RMC patron & exhibit requests• Faculty requests• Departmental and Institute• Large scale: grants, Adam Matthews, A & S collaboration Client Types 2009-2010
  • Digital Consulting and Production Services Visual Resources for Teaching• Digitize analog visual resources• Capture metadata• Upload to LUNA and ARTstor http://library24.library.cornell.edu:8280/luna/servlet/s/u9219jhttp://library.artstor.org/library/welcome.html#2|1031|Cornell20Knight20Vis ual20Resources20Collection
  • Digital Consulting and Production Services Enabling Collaboration• SharedShelf Collaborative image collection building and maintenance, within and beyond the library• Kaltura Streaming audio and video allowing aggregation of library a/v assets • Collection • eCommons • On-demand
  • Digital Consulting and Production Services A&S Grants Program• Create digital collections based on resources regularly used in teaching or research• Digitize CU collections instrumental in supporting learning, teaching, and research at Cornell.• Convert materials held by other institutions to support teaching and research at Cornell – combining dispersed resources to create new and enriched ones. http://dcaps.library.cornell.edu/asgrants/
  • RDMSGResearch Data Management Service Group data.research.cornell.edu
  • Research Data Management Service Group About• 2008 → 2010 : DISCOVER Research Service Group Data Intensive Science Organization for Virtual Exploration and Research• December 2010 : RDMSG• Sponsorship: Cornell’s University Librarian Vice Provost for Research (OSP)• Collaborative, cross-campus participation• Provides wide range of services, consultations and referrals campus-wide http://www.flickr.com/photos/ 21709799@N03/3798486667/
  • Research Data Management Service Group Sponsors and Vice Provost for University Faculty Advisory Advisors Research Librarian Board Management Management Coordinator Group Council RDMSG Virtual Organization Preservation Outreach and DocumentationImplementation Consultants and Access Training Teams others as appropriate Service CAC CISER IT@Cornell CUL Providers WCMC ITS others as appropriate
  • Research Data Management Service Group Preservation Outreach and DocumentationImplementation Consultants and Access Training Teams others as appropriate Service CAC CISER IT@Cornell CUL Providers WCMC ITS others as appropriate
  • Research Data Management Service Group Preservation Outreach and Documentation Implementation Consultants 16 RDMSG Outreach & Consultation Activity Teams and Access Training others as appropriate 14 12# Sessions / Tickets 10 8 6 4 2 0 Other Consultations Other Outreach Sessions DMP Consultations DMP Information Sessions Total Outreach: ~ 570 people Website Usage: >5,900 Unique Visits
  • Research Data Management Service Group Sponsors and Vice Provost for University Faculty Advisory Advisors Research Librarian Board Management Management Coordinator Group CouncilManagement Council Faculty Advisory Board• Seven Members • Eleven Members• Directors, AULs, Faculty • Faculty +• Meets Bi-Monthly Research Support Officers • Meets as needed
  • Research Data Management Service Group Data Management Services Challenges and Opportunities• Commitment • Mission – Timing • Operating Principles – Expertise • Communication• Scope • Awareness• Content
  • Commonalities ELECTRONIC METADATA PUBLISHING DCAPS COPY-DIGITAL RIGHTMEDIA TECHNOLOGY SUPPORT
  • Commonalities ServicesDigital Scholarship collaboration with faculty • Provide expertise on full life-cycle of project • Facilitate deposit, discovery and preservation • Co-write OR advise on grant applications
  • Commonalities Position in the Library“Offer consulting services for faculty and others to meetrequirements of grant proposals andpublications, including… research data managementplans.... Continue to collaborate with… the ResearchData Management Service Group (RDMSG).”“Enhance on-demand specialized services to supportfaculty collections and a broad range of scholarlyactivities, including digitization, metadatacreation, visual resource management, and onlinepublishing.” CUL Strategic Plan, Goal 3, p.6 http://www.library.cornell.edu/aboutus/inside/strategicplanning
  • Commonalities Outreach• Digital Scholarship library liaison program• DCAPS staff engage at faculty meetings• RDMSG shifting model
  • Commonalities Challenges• Project to Program – Sustainability – Scalability – Staffing• Measures of Success – Follow-up – Statistics
  • Collaborative Service ModelsBuilding Support for Digital Scholarship Cornell University Library Jason Kovari, Metadata Librarian. Humanities & Special Collections Wendy Kozlowski, Science Data and Metadata Librarian Danielle Mericle, Director, Digital Media Group