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Mass Marketing Same product to all consumers (no segmentation) Segment Marketing Different products to one or more segments (some segmentation) Step 1. Market SegmentationLevels of Market Segmentation Niche Marketing Different products to subgroups within segments ( more segmentation) Micromarketing Products to suit the tastes of individuals or locations (complete segmentation)
Step 1. Market SegmentationBases for Segmenting Consumer Markets Geographic Nations, states, regions or cities Demographic Age, gender, family size and life cycle, or income Psychographic Social class, lifestyle, or personality Behavioral Occasions, benefits, uses, or responses
Segments must be large or profitable enough to serve.
Segments must respond differently to different marketing mix elements & actions.
Must be able to attract and serve the segments.
Advantages and disadvantages of segmentation guides marketing research improves satisfaction improves forecasting identifies competition and opportunities increases marketing costs proliferation of products consumer backlash limits general popularity