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Explore MN eBook Summit Presentation

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Keynote presentation made at the Explore MN eBook Summit - 8/13/14

Keynote presentation made at the Explore MN eBook Summit - 8/13/14


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  • 1. Explore eBooks MN Summi t August 13, 2014 Deb Hoadley, Massachuset t s Librar y Sy stem Adv isor & Statewide eBook Team Leader MA EBOOK PROJECT
  • 2. AGENDA Overview and goals of the MA eBook Project Project implementation View of the models Advocacy efforts Future plans
  • 3. WHAT’S IT ALL ABOUT? Video link (in case the above link doesn’t work
  • 4. TIMELINE  May 2 01 2 : “Re s o urce S h a ring U nb o u nd ”  October 2012: Statewide Resource Sharing Committee developed business plan for statewide initiatives  January 2013: MLS chosen to manage pi lot  March – Apri l: RFP Process  May-October: Vendors chosen, Contract Negotiations  July 2013–June 2014: Three task forces created  September-May 2014: Training for pi lot l ibraries  November 21, 2013: Launch Par ty  December: LSTA Grant submitted  April 2014: Legislative Agenda unveiled; postcard campaign  June 30, 2014 : Pi lot Project ends  July 2014: MBLC recommendation
  • 5. GOALS  Single eBook platform ( integrated and seamless discovery) and shared col lection for al l MA l ibraries.  Confirmed ownership (or perpetual access) when appropriate. Content not tied to platform.  User-friendly patron experience (ReadersFirst principles).  Local content hosted and discoverable. Authors and publishers par tner with l ibraries. Other institutions (historical societies, schools, etc. ) col laborate with l ibraries on digital projects.
  • 6. Vi s i o n o f t h e MA eBo o k Pr o j e c t ( p i l o t p h a s e a n d f u t u r e imp l i c a t i o n s ) Or i g i n a l v i s i o n : T h r o u g h t h i s s t a t ewi d e p a r t n e r s h i p , Ma s s a c h u s e t t s l i b r a r y u s e r s o f a l l a g e s a n d a b i l i t i e s wi l l g a i n a c c e s s t o eCo n t e n t t h a t me e t s t h e i r e d u c a t i o n a l , l e a r n i n g a n d i n d i v i d u a l n e e d s . S t a t ewi d e a c c e s s t o a s h a r e d d i g i t a l c o l l e c t i o n i s c r i t i c a l t o a n e f f i c i e n t r e s o u r c e s h a r i n g f u t u r e a s we a n t i c i p a t e c o n t i n u e d g r owt h i n d i g i t a l a c q u i s i t i o n s . E n a b l i n g t e c h n o l o g y a n d s t a n d a r d s a l o n g wi t h f l e x i b l e v e n d o r a n d l i b r a r y r e l a t i o n s h i p s a r e t h e k e y s t o t h e l i b r a r y ’ s a b i l i t y t o s u c c e s s f u l l y e m p o w e r c u s t o m e r s t o d i s c o v e r a n d d e l i v e r eCo n t e n t . Vi s i o n b a s e d o n p l a n n i n g d a y :  ML S ( i n p a r t n e r s h i p wi t h MBLC) wi l l :  Pr o v i d e a s h a r e d eBo o k c o l l e c t i o n t h a t s u p p o r t s t h e n e e d s o f t h o s e l i v i n g , wo r k i n g a n d / o r s t u d y i n g i n Ma s s a c h u s e t t s  S u p p o r t v a r i o u s eBo o k mo d e l s a l l owi n g own e r s h i p , p o r t a b i l i t y o f c o n t e n t , s h o r t - t e rm l o a n s , a n d l e a s i n g o p t i o n s  Pr o v i d e a p l a t f o rm( s )wh e r e eBo o k s c a n b e d i s c o v e r e d a n d i n t e g r a t e d f u l l y i n t o v a r i o u s I L S c a t a l o g s a n d i s a c c e p t a b l e t o p u b l i s h e r s a l l owi n g DRM, i n g e s t i o n o f l o c a l c o n t e n t a n d Re a d e r s F i r s t p r i n c i p l e s  Pa r t n e r wi t h memb e r l i b r a r i e s f o r c o n t i n u e d s u p p o r t wi t h c o l l e c t i o n d e v e l o pme n t , p r omo t i o n & t r a i n i n g a n d a d v o c a c y e f f o r t s r e l a t e d t o t h e s u s t a i n a b i l i t y a n d f u n d i n g o f t h e s h a r e d s t a t ewi d e a c c e s s t o eBo o k s  S t r e n g t h e n r e l a t i o n s h i p s wi t h v e n d o r s p r o v i d i n g o p p o r t u n i t i e s t o n e g o t i a t e f a i r p r i c i n g f o r c o n t e n t a n d a c c e s s t o eBo o k s f r om a l l p u b l i s h e r s a t a l e v e l t h a t i s e q u a l t o c o n s ume r p r o d u c t s .  Pa r t n e r wi t h a u t oma t e d n e two r k s , a n d o t h e r i n s t i t u t i o n s a n d o r g a n i z a t i o n s i n t h e s t a t e t o s u p p o r t a c c e s s a n d c o n t e n t f o r a l l l i b r a r y t y p e s , e s p e c i a l l y t o t h o s e u n d e r s e r v e d  Be l e a d e r s o n t h e l o c a l , s t a t e a n d n a t i o n a l l e v e l ; f a c i l i t a t i n g f o rwa r d p r o g r e s s i n t h e a r e a o f c o n s o r t i a l a n d s t a t ewi d e s h a r e d a c c e s s t o eBo o k s . VISION
  • 7. EBOOK CATALOG  Using Koha (ByWater Solutions) as our union eBook Catalog  Central place for al l MARC records  Using as website, with information about the project
  • 8. EBL Pi lot wi l l run Apr i l – Sept . 125,000 t i t les Shor t - term loan model Simul taneous, mul t i -user access More than just academic t i t les Authent icat ion Issues - no SIP Uses Adobe Digi tal Edi t ions App: Bluef i re Reader
  • 9. BIBLIOBOARD Pi lot ends June 30 Access to around 35,000 eBooks Mul t imedia plat form Simul taneous, mul t i -user access Pr imar y source, publ ic domain content and adding smal l publ isher s Creator tool for uploading local content Has own app
  • 10. BIBLIOBOARD CREATOR This is the tool used to upload self-published works and locally curated materials.
  • 11. B&T AXIS360 Pi lot ends June 30 Around 3500 popular and bestsel ler s - f ict ion & non-f ict ion, adul t , chi ldren & teens One t i t le, one user Uses Bl io & Ax is Reader Apps (Adobe Digi tal Edi t ions) Customizable wal l
  • 12. STATISTICS 600 500 400 300 200 100 Trends:  Steady use  Ti t les in l ibrar y catalog increases discoverabi l i ty  Di f ferent counts due to plat form di f ferences – v iews vs downloads 2000 1500 1000 500 0 BiblioBoard Nov-13 Dec-13 Jan-14 Feb-14 Mar-14 Apr-14 May-14 Jun-14 Generated searches Viewed/Opened books 400 350 300 250 200 150 100 50 0 EBL Apr-14 May-14 Jun-14 Jul-14 Searched Triggered Loan 0 Baker & Taylor Axis 360 Checkouts
  • 13. COLLECTION DEVELOPMENT  Developed statewide col lection development pol icy  Created forms for suggested titles by staf f and patrons  Created forms for reconsideration purposes  Selectors chose content – Axis360
  • 14. PR, PROMOTION & TRAINING  Created all materials for libraries to use with staf f and training  These are the launch kits each Library received –including a manual, App poster, brochures and postcards with dif ferent designs  Created videos and other step-by-step directions  Still involved in the PR of the next phase of the project
  • 15. SUSTAINABILITY & FUNDING  Numerous funding models for all types and sizes What will MLS & MBLC pay for? PLATFORM, TECHNOLOGY & SUPPORT What will libraries pay for? CONTENT  How will libraries pay for this? LEGISLATIVE AGENDA
  • 16. ADVOCACY EFFORTS • MBLC Legislative Agenda • Postcard Campaign with pilot libraries • MLA Legislative Committee recruits library champions Where are we now and what are we asking for?
  • 17.  User Group Meetings – faci l i tated by pi lot l ibraries; sharing information about what they are doing to promote the project, issues they have, informal staf f & patron feedback  Continue meeting wi th task forces to keep them engaged in the process  Par tnerships wi th vendors – gained a lot of ground wi th what we were looking for in terms of content and access  Focus on vision and goals- easy to get caught up in the trends and future projects  Include al l the stakeholders at cer tain key times  Continued evaluation of the project as you go  Survey & Assessment from patrons & staf f members KEYS TO SUCCESS
  • 18. CHALLENGES  Contract negotiations  Timing  Authentication wi th variety of ILS (SIP, EZProxy, Geolocation)  Ease of use – how many cl icks does i t take to get a book?  Apps – too many  Integration of platforms for easy discovery wi thin catalog  Easy to use instructions – especial ly for remote patrons  Funding & Sustainabi l i ty  “P i l ot Fat i g ue ” – resources to keep engaged and dedicated to a project  Content for everyone  Resources - personnel
  • 19. SURVEY SAID…  84% of the staf f are comfor table with eBooks  70% felt they were trained wel l enough to discuss with patrons  56% staf f found what they were looking for  87% patrons found an eBook that met their need  77% of patrons had success accessing or downloading an eBook– “ fi ne , o nc e t h ey fi g u red i t o u t ”  56% of patrons rate the eBook experience as easy  31% used a tablet to access eBooks  “Expand it across the state and sustain it - don't pul l the rug out from under us, please! Got some great stuf f here. Hope soon that everyone who wants to can get access to it ! ”  “ I love being able to check out eBooks. As a result of the l ibrary having more eBooks I read more of ten. ”
  • 20.  Continuing with Bibl ioBoard and B&T Axis 360 (EBL pi lot is no complete yet) – making strides on pricing and access  Any l ibrary in MA can par ticipate now- must contribute $ for content  “ Bet a” p h a s e – sti l l too many variables to be worked out  More rigorous evaluation and assessment  Deve lo p “He l p De s k ” – wi l l use LibAnswers  Steering Committee wi l l set goals and measurable outcomes for 2015  Work on technology issues – APIs, catalog integration, discovery BEYOND THE PILOT
  • 21. QUESTIONS? Project would not be possible wi thout the help of a lot of people!  MBLC  MLS  Pi lot Librar ies  Vendors  Discussions wi th other state organizat ions that are embarking on the same type of eBook projects. RAILS eRead I l l inois; Cal i fa Enki ; Amigos eShel f ; Douglas County; and NC Live More informat ion and updates about project can be found on the MA eBook Blog and MA eBook Resource Guide THANK YOU! Deb Hoadley Contact : Dhoadley@massl ibsystem.org