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Overview of Clear Path Employer Services

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An overview of Clear Path Employer Services, a Cambridge, Ontario based HR consulting firm that helps businesses to reduce the frequency, severity and unpredictability of human capital losses. …

An overview of Clear Path Employer Services, a Cambridge, Ontario based HR consulting firm that helps businesses to reduce the frequency, severity and unpredictability of human capital losses. www.clearpathemployer.com

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  • 1. Anna Aceto-Guerin, CHRP www.clearpathemployer.com (877) CLEAR-04 (519) 624-0800
  • 2. What is Human Capital Risk Management?
  • 3. What Companies Need  Companies need their employees to create, produce, repair or deliver their product or service to their customers.  They therefore require the following from their Human Capital:  Attendance  Productive engagement/work  Efficient use of the company’s resources (including their time)  Application of their skills, competencies, and training  Work done in a safe manner  Not be involved in dangerous, inappropriate, or illegal activities  Effectively working towards your company’s financial and non-financial objectives  Human Capital is a company’s greatest asset, particularly in today’s “Knowledge Worker” economy. However…
  • 4. Dealing with employees can be like a game of “Snakes & Ladders” END 63 62 61 60 59 58 57 49 50 51 52 53 54 55 56 48 47 46 45 44 43 42 41 33 34 35 36 37 38 39 40 32 31 30 29 28 27 26 25 17 18 19 20 21 22 23 24 16 15 14 13 12 11 10 9 1 2 3 4 5 6 7 8
  • 5. Trends Complicating HCRM:  Health-related:  Increase in cumulative musculoskeletal injuries  Increase in alcohol and drug abuse  Obesity and related illness (heart disease, diabetes, high blood pressure)  Political:  Increase in awareness of perceived “entitlements” from employees, including knowledge of legislation and Human Rights codes  More aggressive application of legislation by government and more punitive consequences for companies  Increased likelihood of pursuing legal action for perceived wrongs  Attitude towards workplace:  “Old school” techniques not resonating with technologically savvy younger generation  More demand for work-life balance  Employees less likely to remain in any one position, or at any one company  Demographic changes:  Language and cultural barriers add new challenges  Aging population (brings loss of experienced personnel)  Economic:  Economic volatility brings more stress, more health claims
  • 6. HCRM Approach  Never totally eliminate all HC END 63 62 61 60 59 58 57 losses 49 50 51 52 53 54 55 56  Proactive management of risks in key areas reduces frequency 48 47 46 45 44 43 42 41 and severity of human capital losses 33 34 35 36 37 38 39 40  Fewer “snakes” (shorter tails!) 32 31 30 29 28 27 26 25  More “ladders” 17 18 19 20 21 22 23 24  Clear Path’s approach:  Identify areas of HC risk 16 15 14 13 12 11 10 9  Deploy strategies to mitigate 1 2 3 4 5 6 7 8 losses  Implement systems to manage HC risks long-term
  • 7. 12 Key Areas of Human Capital Risk for Employers Excessive Loss of Poorly Employee a Key Executed Absence Employee Terminations Employee Excessive Sub-par Injury or Turnover Performance Illness Unsafe Poor Liability due to Working Hiring Harassment or Environment Choices Discrimination Lack of Ineffective Fraud, Theft, Skills Orientation or other Illegal Development & Training Behaviour
  • 8. Four Key Outcomes of Effective HCRM Having Getting & healthy, present keeping the & engaged right people employees on your team Leveraging Having systems the strengths to maintain of your team positive working for success environment for all
  • 9. Clear Path Employer Services  First Canadian company to focus exclusively on HCRM  Identify, Mitigate, and Manage human capital risks  Unlike traditional HR firms, HCRM specialists deploy risk control techniques that save money by reducing  Reduce frequency & severity of human capital losses  Access to our team of HCRM specialists:  Four HR professionals with at least 10 years industry experience  Medical professionals (RN, OHN, D.C.) with Disability Management expertise  Paralegal professionals for Appeal Representation  Network of strategic partners with specialties in Health & Safety, Occupational Health, and Business Alignment.  Particular specialty in effective WSIB Claims Management  Founded in 2003 by Anna Aceto-Guerin, CHRP  Cambridge head office with customers across the province
  • 10. Who are Clear Path’s customers?  WSIB Claims Management:  Typically “blue collar” – manufacturing, trucking  Two scenarios: 1. Over 50-100 employees seeing increasing NEER costs, overwhelmed by volume of claims, and/or frustrated by lack of specialized expertise 2. Small company facing complicated WSIB claim and unsure where to start  Human Capital Risk Management:  Any industry (“white collar,” “blue collar”)  Four scenarios: 1. Small company without HR staff 2. Any size company with HR Generalists who don’t have time and/or specialized expertise to deal with a certain human capital loss exposure 3. Any size company in need of assistance from medical professionals 4. Any size company willing to outsource time-consuming projects such as policy development
  • 11. Questions Clear Path Employer Services 150 Werlich Drive, Unit 4 Cambridge, Ontario N1T 1N6 (519) 624-0800 www.clearpathemployer.com info@clearpathemployer.com

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