DFEEST Annual Report 2010


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The Annual Report represents an overview of DFEEST’s achievements, governance, workforce management and financial performance. It also outlines progress made towards achieving our objectives in South Australia’s Strategic Plan.

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DFEEST Annual Report 2010

  1. 1. FOR FURTHER COPIES AND ENQUIRIES PLEASE CONTACTDepartment of Further Education, Employment, Science and TechnologyOffice of the Chief ExecutiveGPO Box 320ADELAIDE SA 5001ABN: 16692317206Telephone: (08) 8226 3821Facsimile: (08) 8226 9533The 2010 Annual Report is available on the department’s website at:http:://www.dfeest.sa.gov.auISSN: 1449-6437 2
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  3. 3. TABLE OF CONTENTSAGENCY ROLE AND GOVERNANCEChief Executive’s Overview ....................................................................................... 7Highlights 2010 ......................................................................................................... 9Vision, Mission and Values ..................................................................................... 18Role, Legislation and Structure ............................................................................... 19Boards, Committees and Authorities ....................................................................... 20Governance............................................................................................................. 24REPORT ON OPERATIONS AGAINST THE DEPARTMENT OF FURTHEREDUCATION, EMPLOYMENT, SCIENCE AND TECHNOLOGY’SSTRATEGIC PLANGoal 1Exemplary Workforce Planning and Development .................................................. 30Goal 2Strong Industry Partnerships ................................................................................... 42Goal 3High Levels of Participation and Achievement in Learning and Work ..................... 51Goal 4Excellence in Tertiary Education and Training ........................................................ 60Goal 5World Competitive Research, Technology and Innovation ...................................... 75Goal 6Skills and Technology for the State’s Environmental Sustainability ........................ 85Goal 7DFEEST is a High Performance Organisation ........................................................ 90 4
  4. 4. MANAGEMENT OF HUMAN RESOURCESWorkforce Data .................................................................................................... 100Workforce Diversity .............................................................................................. 102Occupational Health, Safety and Injury Management .......................................... 112FINANCIAL REPORTFinancial Overview ............................................................................................... 114Audited General Purpose Financial Report .......................................................... 120Account Payment Performance ............................................................................ 160Contractual Arrangements ................................................................................... 160Fraud .................................................................................................................... 160Consultancy Expenditure ..................................................................................... 161PROFILE OF VET ACTIVITYProfile of VET Activity ........................................................................................... 166Training Package Activity ..................................................................................... 169OTHER REPORTING ITEMSEmployees Overseas Travel ................................................................................ 175Reconciliation Statement Report .......................................................................... 176Reporting against Carers Recognition Act 2005 .................................................. 177Disability Action Plans .......................................................................................... 177Whistleblower Protection Act................................................................................ 177Freedom of Information ........................................................................................ 178Asbestos Management......................................................................................... 180Urban Design Charter .......................................................................................... 181Sustainability Report ............................................................................................ 181 5
  6. 6. CHIEF EXECUTIVE’S OVERVIEWI am pleased to present the Department of Further Education, Employment, Scienceand Technology 2010 Annual Report.This year has been a pivotal one for the department and portfolio, with a number ofmajor reforms and achievements which would not have been possible without thesupport and leadership of Ministers Snelling and O’Brien.In July this year, the Premier and Minister launched the Skills for All agenda, whichwill see the largest investment in skills in the state’s history. The State Governmenthas committed $194 million over six years to fund an additional 100,000 trainingplaces to help create 100,000 new jobs.The Skills for All reforms will for the first time offer every person over the age of16 an entitlement to be funded to undertake training, the reforms aim to significantlyincrease both the uptake and level of training so as to increase participation in theworkforce and increase productivity.The increased funding for training has also been complemented by an overhaul ofTAFE SA infrastructure with over $200 million committed by the State andCommonwealth Governments to upgrade existing facilities and build newinfrastructure, including: $125 million committed to build a world-class Sustainable Industries Education Centre on the former Mitsubishi site at Tonsley Park $20.3 million invested to upgrade TAFE SA’s Noarlunga ($8.7 million), Regency Park ($5 million) and Tea Tree Gully ($6.6 million) $10 million invested to upgrade TAFE SA’s Whyalla ($6.5 million) and Mount Gambier ($3.5 million) campuses $9.4 million invested to build a new TAFE SA Victor Harbor campusThese projects, combined with funding committed last financial year, represent thelargest infrastructure upgrade in TAFE SA’s history.Another highlight for the department in 2010 was the successful delivery of the newProductivity Places Program, with $32.3 million committed to train and retrainexisting workers and $11.4 million for job seekers in the last 12 months.The economy has continued to recover from the impact of Global Financial Crisiswith the number of South Australians starting apprenticeships and traineeshipsincreasing by 6.4 percent over the previous year. Overall, there were 22 100commencements across the state in the last 12 months to 30 June 2010. 7
  7. 7. There were an estimated 12 500 apprentices and trainee completions over the yearending 30 June 2010, an increase of nearly 11 per cent on the previous 12 months.This compared to a national increase of 6.4 per cent over the same period, withSouth Australia recording the highest annual percentage increase in completions ofall states and territories.A significant effort has been in 2010 in ensuring that South Australia maintains it’sreputation for high quality education and training. Regulatory procedures werestrengthened and delivery of training remained at the highest standards with 90.5 percent of South Australia’s vocational education and training graduates saying theywere satisfied with their training - the highest level of student satisfaction in thenation.South Australia’s international education sector remained relatively strongthroughout the year despite challenging circumstances with the internationaleducation sector generating $990 million for the South Australian economy lastfinancial year and employing more than 6,500 people.The rollout of the AdamMax program was completed in 2010, providing up to 55,000residential and business premises across Adelaide with the opportunity to accesshigh speed broadband. This joint initiative between the State Government, theAustralian Government and local internet service provider, Adam Internet, involvedthe construction of 59 WiMAX towers, providing high speed broadband services to350 blackspot areas across metropolitan Adelaide.The department continued to work with the state’s universities and researchorganisations in securing increased funding for research and development andhighlights of the year included the opening of the $30.9 million Plant Accelerator,known as the ‘super greenhouse’, at the University of Adelaide’s Waite Campus anda commitment to invest $25 million towards the Goyder Institute for Water Research,which will position South Australia as a world leader in water innovation and science.I would like to thank all staff in the department for their ongoing support, dedicationand commitment to making a difference – the department has punched well aboveits weight in 2010 and none of this would have been possible without your efforts inwhat has been a difficult fiscal year for the state.In 2011, a key focus for the department will be delivering the State Government’sSkills for All reforms, implementing the infrastructure plan, maximising opportunitiesfrom the National Broadband Network and implementing the Science Technologyand Engineering and Maths strategy.More than ever the work of the department and key stakeholders in these areas willbe critical for the social and economic future of the state.Raymond GarrandCHIEF EXECUTIVE 8
  8. 8. HIGHLIGHTS 2010Training, Skills and EmploymentSkills for All, a major reform of the South Australian vocational education and trainingsystem which includes an extra $194 million investment in training over six yearswas released as a green paper for consultation.The department, through the South Australia Works spent $30.4 million in 2009-10 toprovide 30 700 learning, skills development, training and work opportunities topeople facing difficulty entering the workforce. Over 16 690 people participated inemployment programs with over 7500, including 1135 Aboriginal people, gaining ajob.A review of both the South Australia Works and Adult Community EducationPrograms was undertaken in 2010, which resulted in a re-prioritisation of thestrategic directions of South Australia Works, and a strengthened focus of the AdultCommunity Education Program.The department implemented the Building Family Opportunities Program,a $9.6 million (over four years) program in partnership with the Department of thePremier and Cabinet. The program provides long-term jobless families with thesupport and necessary assistance for them to gain sustainable employment. Theprogram provides intensive support to families across the local government areas ofPlayford, Port Augusta and Port Adelaide Enfield. Over 100 families participated inthe program during 2009-10.In April 2010, the department, in partnership with Reconciliation SA and theCommonwealth Department of Education, Employment and Workplace Relationsfacilitated the Aboriginal Employment Industry Champions Network, a network of24 industry champions to help work with their colleagues in their industry sector tocreate training and employment opportunities for Aboriginal people. Seven industryclusters have been set-up to help focus effort in the hospitality, mining, health andcommunity services, retail, finance and advanced manufacturing industry sectors.The department secured $3.1 million in funding from the Department of Education,Employment and Workplace Relations, to manage the Apprentice Kickstart Pre-Apprenticeship project. The project will provide at least 500 pre-apprenticeshiptraining opportunities in South Australia by June 2011, in occupations or industriesincluded on the National Skills Needs List, thereby increasing the number ofindividuals taking up formal apprenticeship training in traditional trade occupations. 9
  9. 9. The Training and Skills Commission, established in September 2008, released itsFive Year Plan for Skills and Workforce Development Skills for Jobs in September2010.The department completed the re-registration process for all South AustralianEducation Services for Overseas Students providers across three sectors (EnglishLanguage Intensive Courses for Overseas Students, vocational education andtraining, and higher education). South Australia was commended for its co-operativeand excellent response by the Department of Education, Employment andWorkplace Relations.In May 2010 the Minister for Employment, Training and Further Education initiatedthe McCann Review regarding the regulation of vocational education and trainingservices to overseas students studying in South Australia. The Governmentaccepted the review’s recommendations and proceeded with proposed amendmentsto the Training and Skills Development Act (2008). The bill will be considered in2011.The review, while resulting in the development of a stronger compliance regimesupported by tighter sanctions and penalties for non-compliance and improved riskmanagement, requires no increased regulation for providers complying with thelegislation and the standards.The department, received a positive audit review report from the AustralianUniversities Quality Agency for its regulation of higher education.TAFE SATAFE SA delivered training to nearly 80 000 students in more than 800 coursesacross 48 campuses (NCVER 2010). As South Australia’s largest provider ofvocational education and training TAFE SA played a major role in providing acomprehensive range of courses to industry, the community and disadvantagedgroups.Together the three institutes - Adelaide South Institute, Adelaide North Institute andRegional will play a critical role in delivering on government priorities, including thefacilitation of an additional 100 000 training places over six years.TAFE SA consistently leads Australia in terms of student satisfaction andemployment outcomes for students.92% of TAFE SA graduates are satisfied with the overall quality of their training(NCVER 2010) and 95% of TAFE SA graduates would recommend to others thetraining they undertookTAFE SA campuses and facilities have received major Commonwealth and StateGovernment infrastructure investment over the last year to upgrade campuses. TheState Government has also committed to develop the Sustainable IndustriesEducation Centre, a $125 million building and construction education hub to beconstructed at Tonsley Park. 10
  10. 10. TAFE SA courses are increasingly an alternative pathway to university and over thelast three years the number of offers to universities being made on the basis on anapplicant’s TAFE qualification, increased 30 percent from 924 in 2008 to 1204 in2010.TAFE SA has continued this year to increase the flexibility of its training throughonline, external and blended delivery, so that its 87% part-time and 13% full-timestudents are better able to balance study with work and family commitments.TAFE SA is well known and highly regarded by employers for providing consistentand nationally recognised training that meets industry needs (Synovate 2009).TAFE SA works closely with industry and the community to ensure students’qualifications are relevant to current and emerging skill demands. TAFE SA iscommitted to building on long-term relationships working with businesses andenterprises to customise and tailor training solutions.87% of employers are satisfied with both the quality of training delivered by TAFE SAto apprentices and trainees, and the quality of nationally recognised trainingdelivered by TAFE SA (National Centre for Vocational Education Research 2009a).TAFE SA’s contribution to building the capability, quality and capacity of thevocational education and training system was recognised at the 2010 SouthAustralian Training Awards.Nominated in two organisational award categories, TAFE SA Adelaide North Institutewon the Large Training Provider of the Year. Of the twelve TAFE SA studentsnominated in individual award categories, five students from regional andmetropolitan campuses won awards for: Apprentice of the Year, Trainee of the Year,Aboriginal and Torres Strait Islander Student of the Year, Vocational Student of theYear and School-Based Apprentice of the Year.A 2010 competition to design a section of the Adelaide Botanic Gardens highlightedTAFE SA’s commitment to high quality student outcomes. Of the five awards onoffer, four TAFE SA Urrbrae campus students studying for the Diploma of GardenDesign won in the gold, silver, bronze and highly commended categories.TAFE SA statistics from 2009 include:1:1 2010 data not yet finalised at time of report being prepared 11
  11. 11. TAFE SA Students by Age Group 50 45 40 35 19 and Under Percentage (%) 30 20 - 29 30 - 39 25 40 - 59 20 60 and over 15 Unknown 10 5 0 Age Groups 1 TAFE SA Students by Australian Qualifications Framework Level 25 Graduate Diploma Graduate Certificate 20 Bachelor Degree (Pass) Advanced Diploma Percentage (%) 15 Diploma Certificate IV Certificate III 10 Certificate II Certificate I Statement of Attainment 5 Not Elsewhere Classified Non Award Studies 0 1 Qualifications 2InfrastructureIn 2009-2010, the department successfully delivered over $33.3 million ofinfrastructure projects funded through the Australian Government’s Better TAFEFacilities and Training Infrastructure Investment for Tomorrow Programs and theDFEEST capital budget. These works included a: $3.5 million development at the Mt Gambier TAFE providing a new 1100m2 building to accommodate building and furnishing programs $6.5 million campus upgrade at the Whyalla TAFE2 ‘Not Elsewhere Classified’ means no level of classification was specified 12
  12. 12.  $6.6 million upgrade to the Tea Tree Gully TAFE to accommodate printing and graphic arts programs $4 million upgrade to the Adelaide TAFE to accommodate Fashion and Footwear programs $8.7 million upgrade to the Noarlunga TAFE including a new Health and Community Services area incorporating five new skills labs and classrooms, increased work and storage space for the Beauty program, a mezzanine area providing a large student common area and a refitted workshop with 15 additional welding bays and a state of the art spray booth $5 million upgrade to the Regency Park TAFE to develop an Industry Training Centre for the Cooking and Hospitality Programs.Construction continued on the new $9.4 million Victor Harbor campus with buildingworks completed and the compliance testing beginning ahead of opening forbusiness in March 2011.In September 2010, as part of the 2010-11 budget process, the State Governmentannounced the allocation of $125 million to build a Sustainable Industries EducationCentre on the 61 hectare site at Tonsley Park (previously Mitsubishi). This initiativeincludes: consolidation of all TAFE SA metropolitan Building, Construction and Furnishing programs into the new facility divestment of outdated TAFE campuses – Panorama, Marleston and O’Halloran Hill consolidation of educational programs other than Building, Construction and furnishing from divested campuses to remaining TAFE campuses substantial savings in operating costs associated with program delivery, facilities management and utilities.Science and Information EconomyThe report, Getting Connected, Staying Connected; Exploring South Australia’sDigital Futures, by Adelaide’s 15th Thinker in Residence, Dr Genevieve Bell, wasdelivered in June 2010. DFEEST initiated Dr Bell’s residency and co-ordinated theGovernment response to her report.Significant broadband projects funded by the Broadband Development Fund wereinitiated and substantially progressed during 2010. A major highlight was thecompletion of the network providing fixed-wireless broadband services tometropolitan premises within broadband blackspots. Two regional projects wereinitiated through collaboration between the department, local councils, RegionalDevelopment Australia and other government agencies. These projects completedthe acquittal of the $7 million Broadband Development Fund which has funded11 broadband projects valued at a capital outlay of $42 million in total.A key achievement for 2010 in the science and research area was the success of theChief Scientist and the Premier’s Science and Research Council in winningGovernment support for establishment of the Goyder Institute for Water Research inSouth Australia. This collaborative venture, which involves the state’s three localuniversities, the Commonwealth Scientific and Industrial Research Organisation and 13
  13. 13. relevant State Government agencies, will ensure that South Australia becomes aleader in water research and home to some of the nation’s top water scientists. Itsmain purpose is to gain a better understanding of ground, surface and waste water,with a view to informing policy development (at state and national level) andfacilitating a more integrated approach to management of this critical resource.Another highlight was the crowning in August 2010 of two of the state’s leadingscientists – Professor Angel Lopez and Professor Tanya Monro – as the 2010 SouthAustralian Scientist of the Year. The judging panel was unable to separate this year’swinners, who are both leaders in their respective fields of medical science, and havedemonstrated outstanding commitment to excellence in science.Seven other researchers and educators were also awarded at the 2010 SouthAustralian Science Excellence Awards.In 2010 the increased number of women involved in the awards was particularlypleasing; across all categories there was a 27% increase in nominations fromfemales, and the number of female finalists was up by 100% from previous rounds.The increase in industry based nominations and finalists was also warmly welcomed.South Australia was successful in winning its first Australian Research CouncilCentre of Excellence in Plant Cell Wall Biology. This Centre is being provided with$500 000 from the department over three years commencing in 2011.The Outback Connect program has focused on digital inclusion through identifyingneeds and encouraging the development of digital literacy skills. In addition totraditional users who have geographic and age barriers to participation in the digitaleconomy, Job Service Agencies has been targeted to introduce e-learning options toboth job seekers and Job Services Agencies staff. This has been a year ofconsolidation and investigation of place-based programs in selected public accesslocations such as the West Torrens Library.In a collaborative program with Health SA, the Health in All Policies DigitalTechnology recommendations were endorsed by the Chief Executives Group. Thedigital technology program was considered a landmark example of the innovativestrategy, and the department was invited to represent this whole-of-governmentinitiative at an Asia Pacific forum on the Social Determinants of Health, in Jakarta inNovember 2010.As part of the department’s on-going commitment to the uptake of science,technology, engineering and mathematics, a renewed agreement (2010 - 2013) withCommonwealth Scientific and Industrial Research Organisation Education wassigned. The funding provided has enabled this organisation to curriculum-basedscience education to almost 60 000 primary and secondary students per annum.An early to mid-career researcher professional development program was trialled in2010, with $120,000 provide to six South Australian researchers. One of theseresearchers will commence an Australian Research Council Future Fellowship, worth$800 000 (2011 - 2014). 14
  14. 14. Partnerships and Cooperation with the Australian GovernmentThe department was active in national negotiations in the establishment of theNational Vocational Education and Training Regulator which will regulate registeredtraining organisations and accredit courses to meet niche markets and the NationalStandards Council.The department is also supporting the development of the National Higher EducationRegulator Tertiary Education Quality and Standards Agency.Both the National Vocational Education and Training Regulator and the TertiaryEducation Quality and Standards Agency are subject to national legislation,expected to commence in 2011 under which the Training and Skills DevelopmentAct, and the role of the Training and Skills Commission as regulators will end.The Australian Government’s Productivity Places Program provided additionaltraining opportunities to assist South Australian workers and job seekers to developnew skills to meet the growing needs of industry. In 2010, the department allocatedtwo funding rounds for Job Seekers and one round for Existing Workers.In November 2009, the department announced the first round of Jobseeker 2010funds with successful applicants commencing programs from January 2010. Almost$6.6m of Productivity Places Program funding was allocated for 2268 qualifications.As of December 2010, there were over 2100 qualifications commenced through thisfunding.In April 2010, the department allocated the second round of Jobseeker 2010 funds.Almost $4.8m of Productivity Places Program funding was allocated for over 1634qualifications. As of December 2010, almost 1000 qualification commencements arerecorded for this funding.In total, as at December 2010, over 5500 Job Seekers qualification commencementswere recorded for the Productivity Places Program for Job Seekers through 2009and 2010 funding allocations and over 3000 qualifications have been issued.In October 2010, the department allocated around $32.3 million of ProductivityPlaces Program funding toward almost 8000 existing worker qualifications. Therewere almost 500 Existing Workers qualifications commencements for this fundingrecorded as at December 2010. All enrolments into the Existing Worker 2010Program are due 31 March 2011. Furthermore, from 1 July, 2010 an additional$1.6m of Productivity Places Program funding has supported approximately 200additional User Choice existing worker traineeship positions under Contracts ofTraining. These Productivity Places Program funded trainees are undertaking higherlevel qualifications (Certificate IV and above) where User Choice funding would nototherwise be available.In total, as at December 2010, over 7000 qualification commencements wererecorded for the Productivity Places Program for Existing Workers through 2008,2009 and 2010 funding allocations and over 2100 qualifications have been issued. 15
  15. 15. The department successfully secured $1.23m funding for South Australia in 2010through the Commonwealth Industry and Indigenous Skills Centre program (formerlyknown as the National Training Infrastructure Program). Funding was granted fromtwo streams of the program: Industry Skills Centres and Vocational Education andTraining Infrastructure for Indigenous People.In 2010 the Retrenched Worker Program expanded its services to include tworegional areas and non Automotive companies. A joint initiative of theCommonwealth and State Governments, these support packages providedassistance to retrenched workers from: National Foods, Riverland Fletchers Freighters, Riverland Carter Holt Harvey, Nangwarry, South East.Assistance was also provided to Bridgestone Australia Limited, Salisbury.As part of the Commonwealth’s five-year National Collaborative ResearchInfrastructure Strategy the State Government has co-invested $21.9 million in11 strategic areas of scientific research aligned with the state’s key economicstrengths. As at 30 June 2010, almost $20.7 million had been allocated to theselected recipients.The National Partnership Agreement for Indigenous Public Internet Access wasimplemented in Oodnadatta in February 2010 and established a public internetfacility for the Dunjiba community in collaboration with the Oodnadatta AboriginalSchool. A local employment and training opportunity was provided for a member ofthe community who has supported increased digital economy participation amongthis community. This initiative was jointly funded by state and Commonwealthcontributions, and exceeded participation targets.During 2010, the department was appointed the lead agency to coordinateimplementation of the National Partnership Agreement on Indigenous EconomicParticipation in South Australia. This National Partnership Agreement commits SouthAustralia to achieving specific Aboriginal employment outcomes that contribute to theCouncil of Australian Governments National Indigenous Reform Agreement (Closingthe Gap).This has resulted in the achievement of significant outcomes including the provisionof sustainable employment opportunities for former Community DevelopmentEmployment Program recipients and the development of a new South AustralianGovernment procurement policy that will help maximise Aboriginal employmentopportunities in major government infrastructure projects.The department will continue to work with the Australian Government and otherSouth Australian Government agencies to ensure that this National PartnershipAgreement is implemented in South Australia which will lead to increased Aboriginalemployment outcomes. 16
  16. 16. The department was also involved in chairing three national groups on behalf of alljurisdictions, whilst working closely with the Australian Government, these include:▪ Access and Participation Principal Committee - one of four principal committees established by the Ministerial Council for Tertiary Education and Employment as part of its new governance structure to progress the ministerial council’s strategic plan and framework for 2010-2013. The focus of the principal committee is to increase participation, and improve access, to further education training and employment, and improve qualification and employment outcomes for the disadvantaged and disengaged. The principal committee is chaired by the Minister for Employment, Training and Further Education.▪ Flexible Learning Advisory Group – provides strategic direction and supports the Australian Flexible Learning Framework, on national issues related to the directions and priorities for flexible learning in vocational education and training, with particular reference to e-learning. The group is chaired by the Chief Executive.▪ National Vocational Education and Training Data Strategy Action Group – the group was endorsed by the Ministerial Council for Tertiary Education and Employment to expand the breadth and depth of national vocational education and training data and to improve its collection, storage and accessibility. The action group is chaired by Deputy Chief Executive, Planning, Policy and Innovation.Based on discussions in 2010, the department expects to conclude a Memorandumof Understanding with the Department of Education, Employment and WorkplaceRelations in early 2011 to further the existing close working relationships. 17
  17. 17. VISION, MISSION AND VALUESOur VisionSouth Australia has a highly skilled workforce and maximised employment participationthat shapes the state’s economic competitiveness, and is distinguished by a culture ofexcellence, innovation, continuous learning and social inclusion.Our MissionTo optimally match workforce skills, training and participation, with current and futureemployment, working with individuals, community and industry to strategically supportthe state’s development. This mission requires creative and integrated policy thatdelivers effective training, employment programs and services.Our ValuesThe department is striving to become a high performance learning organisation, whichattracts, develops and retains a highly talented workforce. The department will onlyachieve its vision through a strong commitment to our people and core values. We willshow integrity in our:Respect for: the values, beliefs, customs and cultures of individuals and our community others rights, responsibilities and professionalismResponsiveness in: providing timely and caring services generating creative, shared solutions embracing change where it is appropriate recognising and celebrating effort and achievementOpenness in decision-making by: providing supporting reasons restricting information only where there is a wider public interest declaring any relevant private interests resolving conflicts being transparentStriving for excellence in: using public resources efficiently and effectively embedding equality of access and opportunity fairness in our operations standards of serviceCourage in: challenging and being challenged taking risks doing things in different ways taking responsibility for mistakes and learning from them enforcing our code of conduct 18
  18. 18. ROLE, LEGISLATION AND STRUCTUREPortfolio governance for further education, employment, science and technology ismanaged through a number of councils, boards and committees. These work inconjunction with the department to advise the Minister for Employment, Training andFurther Education and, the Minister for Science and Information Economy on keystrategic areas.AgencyThe Department of Further Education, Employment, Science and Technology.Acts AdministeredTechnical and Further Education Act 1975Training and Skills Development Act 2008Construction Industry Training Fund Act 1993Flinders University of South Australia Act 1966University of Adelaide Act 1971University of South Australia Act 1990RegulationsTechnical and Further Education Regulations 1999Technical and Further Education (Vehicles) Regulations 1998Training and Skills Development Regulations 2008Construction Industry Training Fund Regulations 2008Public Corporations (Bio Innovation SA) Regulations 2001Public Corporations (Education Adelaide) Regulations 1998Public Corporations (Playford Centre) Regulations 1996 19
  19. 19. BOARDS, COMMITTEES AND AUTHORITIES WITHIN THE MINISTER’S PORTFOLIOTraining and Skills CommissionThe Training and Skills Development Act 2008 establishes the Training and SkillsCommission and outlines its functions.The current commission, appointed on 1 September 2010, has nine members andtwo deputy members appointed by the Governor. It is chaired by Mr Adrian Smith,who has been a commission member since 2003.The Act gives authority to the commission in regulating training providers in bothVET and higher education and apprenticeships and traineeships. The commissionadvises and makes recommendations to the Minister on matters relating to thedevelopment, funding, quality and performance of the vocational education andtraining, adult community education and higher education sectors.The Act also establishes two reference groups, the Adult Community EducationReference Group and the Training Regulation Reference Group. These groups arechaired by commission members but draw on the wider resources of industry andthe community for specialist advice through their membership and consultations.The commission advises the Minister on skills and workforce development priorities.The commission is responsible for the preparation, and annual update, of a FiveYear Plan for Skills and Workforce Development in South Australia. The plan is theprincipal instrument by which the commission provides its advice to the Minister.In developing its advice to the Minister the commission is required, under the Act, toconsult with a wide range of stakeholders, including groups representing industry,employees, education and training providers, industry skills boards and trainingadvisory bodies, government and community.For more information regarding the Training and Skills Commission go to:http://www.tasc.sa.gov.au/TAFE SA Institute CouncilsThe councils are established by the Minister for Employment, Training and FurtherEducation for each of the three institutes of TAFE SA under the Technical andFurther Education Act 1975. The councils advise, monitor performance and providesupplementary funding for the institutes’ operations. 20
  20. 20. Austraining InternationalAustraining International was formed in 1991 and is wholly owned by theGovernment of South Australia. Austraining is a specialist project management andinternational development organisation managing projects throughout the AsiaPacific and Middle East. Austraining employs around 85 staff with 19 in-countryoffices across the Asia-Pacific.For more information regarding Austraining International go to:http://www.austraining.com.au/aboutusEducation AdelaideEducation Adelaide is a subsidiary of the Minister for Employment, Training andFurther Education established under the Public Corporations (Education Adelaide)Regulations 1988. It operates as a partnership between the City of Adelaide, thestate’s universities, the state government and numerous private colleges andschools. Its strategic direction is to accelerate the growth of South Australia’seducation export industry to benefit the state’s education providers, the localeconomy and community. Education Adelaide works closely with the department toachieve international student targets outlined in South Australia’s Strategic Plan.For more information regarding Education Adelaide go to:http://www.studyadelaide.com/about-us.aspxOffice of the Training AdvocateThe Office of the Training Advocate provides a public contact point to respond toquestions or complaints about the training system including higher education,vocational education and training, apprenticeships and traineeships, adultcommunity education and education services for overseas students.The Training Advocate is an independent statutory authority established under theTraining and Skills Development Act 2008 and operates in accordance with aCharter of Functions. These functions are designed to enhance consumer protectionby improving access and effective participation in employment and skill formationopportunities, and to contribute to strategies which raise the quality andresponsiveness of the training system in South Australia.The functions are established to: promote employment, education and training provide independent complaint handling provide advocacy provide information and advice monitor the training system.The Training Advocate reports to the Minister for Employment, Training and FurtherEducation and tables a separate Annual Report.For more information regarding the Office of the Training Advocate go to:http://www.trainingadvocate.sa.gov.au/ 21
  21. 21. Digital Economy Strategy GroupTo oversee the Government’s role in the activities resulting from the Genevieve Bellreport, the Digital Economy Strategy Group was created in 2010. The high levelgovernment working group is Chaired by the Chief Executive of the Department ofthe Premier and Cabinet and comprises senior executives from relevantdepartments; Department of Further Education, Employment, Science andTechnology, Office of the Chief Information Officer, Department of Education andChildren’s Services, Department of Health and Department for Families andCommunities. The purpose of the Digital Economy Strategy Group is to providestrategic input and direction to position the state to take maximum advantage of thedigital economy. It reports through the Minister for Science and InformationThe Premier’s Science and Research CouncilThe Premier’s Science and Research Council was established to advise thegovernment on strategies for boosting local science and research capabilities andcontributing to strategic development - economic, social and environmental – of thestate. The council is chaired by South Australia’s Chief Scientist and isadministratively supported by the department.South Australian Telecommunications Strategy Implementation GroupThis group provided oversight for the Broadband Development Fund and has beendisbanded following the final expenditure from that Fund and the formation, by theOffice of the Chief Information Officer, of the state’s National Broadband NetworkTaskforce. The department is a key partner in the taskforce.SABRENet LtdSABRENet Ltd is a company limited by guarantee with the three local universitiesand the South Australian Government as members. It is a not for profit organisationwhich has as its objective to further the use of advanced data networking for theconduct of research and education in South Australia.SABRENet Ltd owns a dark fibre optical cable telecommunications network linkingthe major higher education campuses and research precincts, as well as someschools and TAFE SA campuses. The department is represented on its board.For more information regarding SABRENet Ltd go to: http://sabrenet.edu.au/Bio Innovation SABio Innovation SA is a subsidiary of the Minister for Science and InformationEconomy established by the Public Corporation (Bio Innovation SA) Regulations2001. South Australia has a dynamic bioscience industry based on a strong traditionof medical and agricultural research that drives commercial opportunities. To buildon these opportunities, the South Australian Government established Bio InnovationSA, a bioscience industry development organisation that provides businessdevelopment, finance, infrastructure and marketing assistance. An external review of 22
  22. 22. this organisation was undertaken in 2009 which demonstrated the positive impact ofits work in the state economy.For more information on Bio Innovation SA go to:http://www.bioinnovationsa.com.au/Playford CentrePlayford Centre is a subsidiary of the Minister for Science and Information Economyestablished by the Public Corporations (Playford Centre) Regulations 1996, tocontribute to South Australia’s economic growth, exports, commercialisation ofresearch and entrepreneurial activity, by facilitating the formation and developmentof innovative technology ventures.Playford CapitalIn 2001, Playford Centre formed a subsidiary Playford Capital Pty Ltd. PlayfordCapital uses funding provided by the Australian Government’s Building onInformation Technology Strengths and Information and Communications TechnologyIncubator Programs to invest in South Australian information and communicationstechnology firms which have the potential and commitment to become high growthcompanies exporting interstate and overseas.For more information on Playford Capital go to:http://playford.com.au 23
  23. 23. GOVERNANCEThe department’s corporate governance obligations are prescribed in the PublicSector Act 2009 and the Technical and Further Education Act 1975. These Actsestablish general management aims, personnel management and employee conductstandards. The Chief Executive of the Department of Further Education,Employment, Science and Technology is responsible for observance of these aimsand standards.The department maintains a governance framework (refer page 27) that integratesstrategic management, leadership and accountability, in the way it manages itspeople and resources to achieve best performance of its functions.Governance FrameworkIn 2010 the department’s governance structure encompassed the following:Corporate ExecutiveCorporate Executive is a high level decision making and leadership group in thedepartment. Its primary role is to ensure the successful achievement of thedepartment’s strategic planning and portfolio outcomes and it has responsibility formaintaining the effectiveness of these governance mechanisms.Budget and Finance Executive CommitteeThe Budget and Finance Executive Committee is an expert committee providingfinancial governance over the departments resources. The committee monitors thedepartments performance against fiscal targets for the current financial year. Itregularly reviews the departments financial strategies and the performance of thecurrent year’s operating and capital budgets. It considers options and advises theChief Executive on the departments financial strategies and options to mitigatebudget risk in the current financial year.Asset Strategy CommitteeThe Asset Strategy Committee provides strategic guidance for the integratedplanning and management of all government-owned infrastructure requirementsacross the department, and the development of strategic infrastructure plans for itsportfolios 24
  24. 24. People and Culture CommitteeThe People and Culture Committee provides strategic guidance for the prioritisation,planning and management of all organisational development requirements acrossthe department and the implementation of the People and Culture Plan.Audit and Risk Management CommitteeThe committee is an integral part of the department’s framework for governance andis established to provide assurance to and assist the Chief Executive in undertakingtheir statutory responsibilities. Some of the committees members are external.Occupational Health and Safety CommitteeThe Occupational Health and Safety Committee provides leadership in InjuryPrevention and Injury Management for the department’s directorates and contributesto the establishment, implementation, monitoring and review of Injury Prevention andManagement Systems within directorates.The committee works collaboratively and within the strategic guidance of thedepartment’s Strategic Occupational Health Safety and Injury ManagementCommittee.Information and Communications Technology Governance BoardThe purpose of the Information and Communications Technology Governance Boardis to set the department’s strategic directions for Information and CommunicationsTechnology, to monitor the implementation of Information and CommunicationsTechnology strategies across the agency, to drive value for money in Informationand Communications Technology investment and to ensure compliance to theInformation and Communications Technology governance framework.Strategic Procurement CommitteeThe Strategic Procurement Committee oversees procurement operations within thedepartment to advance the State Procurement Act objective of advancinggovernment priorities by a system of procurement for public authorities directedtowards:▪ obtaining value for money in the expenditure of public money▪ providing for ethical and fair treatment of participants▪ ensuring probity, accountability and transparency in procurement operations.Executive ForumExecutive Forum consists of the executive leaders responsible for the achievementof department objectives. The form also has a role in providing strategic discussion,collaboration and shared vision for the agency. 25
  25. 25. TAFE SA Adelaide North Institute Executive Management TeamThe TAFE SA Adelaide North Institute Executive Management Team isresponsible for supporting the role, function and responsibilities of the ManagingDirector.TAFE SA Regional Executive CommitteeThe TAFE SA Regional Executive Committee supports the Managing Director, TAFESA Regional in the execution of the role, function and responsibilities of the position.TAFE SA Adelaide South Institute Executive CommitteeThe TAFE SA Adelaide South Institute Executive Management Team is responsiblefor supporting the role, function and responsibilities of the Managing Director.TAFE SA CouncilsEach institute has their own council. Each council has all the powers, authorities,duties and obligations as prescribed in the TAFE Act 1975, Regulation 56. TheCouncil will focus in particular on the identification of strategic priorities for theinstitutes training activities and maximise the contribution TAFE SA makes to thecommunity and industry.The TAFE SA Network ExecutiveThe network is a peak decision making body for all strategic issues relating to theTAFE SA Network. It leads the implementation of the Skills Strategy and willstandardise services across a range of institute operational areas across TAFE SA. 26
  26. 26. DFEEST Governance Framework Chief Executive Strategic Procurement Audit and Risk Management Committee Committee Chair: Deputy Chief Chair: External Executive, Employment and Training Services Occupational Health and Executive Forum Safety Committee Chair: Chief Executive Chair: Executive Director, Corporate Services Corporate Executive Committee Chair: Chief Executive Providing Quarterly Reports TAFE SA Adelaide TAFE SA Adelaide TAFE SA South Institute North Institute Regional Managing Director Managing Director Managing Director Budget and Asset ICT People and Finance Strategy Governance Culture Executive Committee Board Committee Committee Chair: Chair: Chair: TAFE SA Network Executive Chair: Executive Executive Deputy Chief Deputy Chief Director, Director, Executive, Executive, Corporate Corporate Employment TAFE SA Adelaide TAFE SA Adelaide TAFE SA Planning, Services Services and Training South Institute North Institute Regional Institute Policy and Services Council Council Council Innovation These standing committees will be complemented with temporary policy feeder groups and project teams that are responsible to one of the standing committees. 27
  29. 29. REPORT ON OPERATIONSReport on Operations Against the Department of Further Education, Employment,Science and Technology 2010-2014 Strategic PlanGOAL 1 - Exemplary Workforce Planning and DevelopmentOur future workforce will be built through a world-class system of workforceplanning and development based on understanding and responding to bothindustry and individual demand.1.1 Strong and effective engagement with industry, education and training providers, regions, community and government in understanding and analysing the demand for skills across the state (Links to South Australia’s Strategic Plan Targets T1.10, T1.11, T1.12, T6.15, T6.19, T6.20, T6.21 and T1.26). The Training and Skills Commission, released its Five Year Plan for Skills and Workforce Development Skills for Jobs in September 2010. Key recommendations from the Commission were adopted by the Government in the Skills for All consultation paper released in July 2010. Skills for All sets out the key directions for significantly increasing the skills of South Australians to support increased labour force participation and productivity in South Australia. Extensive consultation occurred throughout 2010 and feedback has been used to inform the preparation of the final policy recommendations for Cabinet consideration. TAFE SA’s presence throughout the state enabled it to actively engage with key stakeholders to determine how needs can be effectively met through strategic collaborative arrangements. Examples of this engagement include: TAFE SA significantly increased the collaboration with South Australian universities in 2010 to enable the delivery in 2011 of targeted qualifications in a cost effective manner, utilising the human and infrastructure resources 30
  30. 30. of TAFE SA Regional to support university presence in regional locations.Following the strategic review of South Australia Works the initiative hasre-prioritised its strategic directions to assist more people in increasingtheir skills, qualifications and future employment opportunities. This reviewincluded extensive consultations with key stakeholders.Over 500 people attended 16 stakeholder forums throughout the state,which provided an understanding of the workforce development needs forthe 12 State Government regions. Seventeen South Australia WorksNetworks across the state also consulted with industry and communitieson workforce development issues which were articulated in three yearstrategic plans.A strategic review of the Adult Community Education Program was alsocompleted in March 2010 and provided an opportunity to clearly identifyand strengthen the role of the program within the context ofCommonwealth policy and departmental priorities. Adult CommunityEducation has been strengthened as the ‘fourth’ sector of education andhas sharpened its focus on adult numeracy and literacy training,foundation skills and supported the development of a more structuredliteracy and numeracy curriculum being delivered by South Australianadult community education providers.Resources and Engineering Skills AllianceIn 2010, the State Government committed $3.6 million to support theongoing operations of the Resources and Engineering Skills Alliance to theresources industry over the period 2010-2014.The Resources and Engineering Skills Alliance works with industry,government and training providers to address a number of critical issuesfacing the minerals, resources and heavy engineering sectors, including: the global skills shortages in the minerals and resources sectors which is exacerbated by the relatively remote locations of mining activity industry feedback that existing education and training structures and programs are confusing, complex, difficult to access and lacking in coordination the need to rejuvenate the education and training system in the Upper Spencer Gulf the need to attract young people in greater numbers to careers in the mining and heavy engineering industry.Industry-led workforce action plansThe department has continued to support the development andimplementation of industry- led workforce action plans by providinginformation about the labour market and linking with a range ofgovernment programs. In 2010, industry-led workforce action plans weredeveloped and released for Agrifood and Wine industries; Health and 31
  31. 31. Community Services and Advanced Manufacturing, Construction, Defence and Mining. State’s Universities The department continues to work closely with the three South Australian universities in the development of the two national higher education targets:  that by 2020, 20% of enrolments will be of students from low socio- economic backgrounds  that by 2025, 40% of people aged 25 to 34 years of age will have completed an undergraduate degree or better. The department negotiated the state’s contribution of $5 million to the re- development of the Roseworthy Agricultural College of the University of Adelaide; university priorities for infrastructure funding are negotiated with the Commonwealth with consideration for state strategic priorities. The department continues to place emphasis on policy initiatives that improve participation in higher education particularly through pathways from vocational education and training to higher education. The department also facilitated a project, in collaboration with the Department of Education and Children’s Services and the universities to provide options for talented high school students to participate in university studies while still at school.1.2 Exemplary workforce policies, plans and strategies to address the state’s demand for increased workforce participation and the high- level skills needed by industry, employers and regions (Links to South Australia’s Strategic Plan Targets T1.10, T1.11, T1.12, T1.26, T6.19, T6.20 and T6.21) Trainee and Apprentice Activity Traineeships and apprenticeships are integral to the development and maintenance of a highly skilled labour force in South Australia. The department is responsible for the regulation of the traineeship and apprenticeship system in South Australia, under delegation from the Training and Skills Commission, and for the provision of subsidies to support the training of trainees and apprentices. Training figures for trainees and apprentices remained stable in 2009-10 with a strong increase in commencements being offset in part by increased completions. As at 30 June 2010, there were an estimated 32 100 trainees and apprentices in training, a 0.2 per cent decrease on the figure for 2009. 32
  32. 32. In 2009-10, there were an estimated 22 200 traineeship and apprenticeship commencements, a 6.7 per cent increase over the 2008- 09 figure of 20 800, and a 7.2 per cent increase over the estimated 20 700 commencements in 2005-06. There was a significant increase in traineeship and apprenticeship completions in South Australia in 2009-10. An estimated total of 12 600 trainees and apprentices completed in the twelve months to 30 June 2010, an 11.5 per cent increase over the estimated 11 300 completions in 2008-09. The increase in completions may be attributed to the completion of full term contracts in response to economic conditions in 2008 and 2009, and a higher proportion of earlier, competency-based completions and existing workers undertaking traineeships and apprenticeships in South Australia. Reduced terms of the training contracts resulting from of increased earlier competency based completions is a contributing factor to the 0.2 per cent decrease in the 30 June 2010 in training figure. Figure 1: Trainee and apprentice activity, five years ending 30 June 20103 40000 35000 Number of trainees and apprentices 30000 25000 20000 15000 10000 5000 0 2006 2007 2008 2009 2010 Year In training Commencements Completions3 Data for Figures 1 and 2 are sourced from the National Centre for Vocational Education Research Australianvocational education and training statistics – Apprentices and trainees June quarter (2010) report. Data for 2010and in training data for 2009 are estimates. The National Centre for Vocational Education Research may revisethese figures in the future. In training data are provided at 30 June annually; commencement and completiondata are provided for the 12 months ending 30 June of each year. 33
  33. 33. Figure 2: Existing Worker trainee and apprentice commencements, five years ending 30 June 2010 10000 Number of trainees and apprentices 8000 6000 4000 2000 0 2006 2007 2008 2009 2010 Year Existing Worker Commencements Figure 3: Trainee and apprentice early completions, 4 five years ending 30 June 2010 10000 Number of trainees and apprentices 8000 6000 4000 2000 0 2006 2007 2008 2009 2010 Year Early Completions4 Data for Figure 3 are sourced from the department’s VENUS data store, and are subject to fluctuations due to atime lag relating to the receipt and processing of paperwork submitted to the department. 34
  34. 34. Trainee and Apprentice ActivityIn collaboration with the Training and Skills Commission, the departmentdeveloped Guidelines for the approval of applications for the declarationof trades and vocations under the Training and Skills Development Act2008, and Guidelines for persons who supervise apprentices or trainees.The latter, which is in effect from 1 January, 2011, prescribes thesupervision ratios to be applied to one or more trainees or apprentices,depending on the year or stage of the traineeship or apprenticeship.A memorandum of understanding was signed between the Departmentof Employment Education and Workplace Relations, the Department ofFurther Education, Employment, Science and Technology and Santos forthe implementation of an Indigenous training and employment project inthe mining industry. Santos provided funding to the department for theemployment of two mentor/employment brokers, who are based withgroup training organisations, and will mentor 25 apprentices and25 school based apprentices over 2 years.Apprentice Kickstart Pre-Apprenticeship ProjectIn collaboration with the Department of Education, Employment, andWorkplace Relations, the department manages the Apprentice KickstartPre-Apprenticeship project. The project, an initiative under the NationalPartnership Agreement on Pre-Apprenticeship Training between theAustralian and South Australian Governments, will allow nineorganisations to deliver 44 training courses, thus providing at least 500pre-apprenticeship training opportunities in South Australia by June2011.The objectives of the project are to increase the number of apprenticesin areas of skills needs as determined by the National Skills Needs List,by providing pre-apprenticeship training opportunities, and to accelerateapprenticeship completions through recognition of prior learning.Since June 2010, six organisations have commenced delivery of trainingcourses, with a total of 185 participants. It is anticipated that a total of579 pre-apprenticeship training opportunities will be created through theproject.2008-10 Pre-Apprenticeship and Traineeship ProgramIn 2010, the 2008-10 Pre-Apprenticeship and Traineeship Program wassuperseded by the Apprentice Kickstart Pre-Apprenticeship Project. ThePre-Apprenticeship and Traineeship Program was designed to increasethe number of apprentices and trainees in strategically importantoccupations and industries, through the provision of technical andemployability skills training, tailored for a specific apprenticeship ortraineeship. Participants also undertook work placements with 35
  35. 35. employers.During 2009-10, 22 Pre-Apprenticeship and Traineeship Programparticipants gained traineeships and apprenticeships in aged care,carpentry and joinery, and fabrication and mechanical engineering. Atotal of 90 participants entered into apprenticeships or traineeships overthe life of the program.Joint Group Training ProgramAs at 31 December 2010, there were 3895 apprentices and traineesemployed by 16 group training organisations jointly funded by the Stateand Commonwealth governments through the Joint Group TrainingProgram. Collectively, these organisations received $2.25 million tosupport the commencement, retention and completion of traineeshipsand apprenticeships.Throughout the year, the department audited six group trainingorganisations which were found to be compliant with the NationalStandards for Group Training Organisations.Productivity Places ProgramIn 2010, the department allocated over $43 million of Productivity PlacesProgram funding for approximately 11 000 qualifications to be deliveredto existing workers and job seekers.Productivity Places Program for Job Seeker training is directed to peopleover 17 years who are not currently working and intending to seek paidemployment after completing the qualification so that they are betterequipped to participate in emerging work opportunities. Over 3900 JobSeeker qualifications were allocated in 2010 , 45% at Certificate II Level,43% at Certificate III, 8% at Certificate IV and 3% at Diploma Level.There have been approximately 3100 qualification commencementsrecorded for allocated 2010 Job Seeker funding, 44% at the Certificate IILevel, 47% at Certificate III, 7% at Certificate IV and 2% at DiplomaLevel.South Australia has administered Productivity Places Program for JobSeekers since 2009 and has recorded over 5500 Job Seekerqualification commencements. In addition, over 3000 qualifications havebeen issued, 58% at the Certificate II Level, 36% at Certificate III, 5% atCertificate IV and 1% at Diploma Level.The Productivity Places Program for Existing Workers training is forpeople already in the workforce to address skill shortages across SAindustry sectors. The program pays for 90% of the agreed training costsfor these qualifications and industry contributes the remaining 10%. 36
  36. 36. Almost 8000 existing worker qualifications were allocated in 2010 and 11% were at Certificate III Australian Qualifications Training Framework level, 57% at Certificate IV, 26% at Diploma Level and 6% at advanced diploma level. As of December 2010, almost 500 qualification commencements recorded for 2010 allocated Existing Worker funding. 1.3 Resource allocation plans for training delivery to meet the state’s skill needs and the best investments for publicly funded training and workforce development. (Links to South Australia’s Strategic Plan Targets T1.16, T6.20, T6.21 and T1.26) User Choice Training Subsidies The department is responsible for the provision of User Choice training subsidies to both public and private training organisations, to support trainees and apprentices with the cost of formal training. These subsidies are focused on traineeships and apprenticeships in occupations experiencing skill shortages in South Australia. The User Choice policy supports a range of traineeships at Certificate II and III Australian Qualifications Framework levels, a small number of higher level traineeship qualifications and all trade qualifications. During 2009, 154 registered training organisations, consisting of TAFE SA and privately owned providers, received training subsidies under a User Choice agreement. A total of $43 million was provided by the department during the year, to support in excess of 23 000 trainees and apprentices undertaking a nationally recognised qualification. As illustrated in the figures below, funding for apprentices5 represented 52 per cent of student numbers and 70 per cent of expenditure, whilst funding for traineeships represented 48 per cent of student numbers and 30 per cent of expenditure. The first Strategic Resource Allocation Plan was developed in response to the Training and Skill’s Commission’s five year plan Skills for Jobs and addressed those commission recommendations which were consistent with current government policy. Other recommendations will be5 The funding for traineeships and apprenticeships does not equal total expenditure for User Choice, as otherexpenses associated with User Choice are included in the total expenditure for the program. 37
  37. 37. addressed through the Skills for All process. The Strategic Resource Allocation Plan discusses the broader vocational, education and training policy context and analyses the outcomes achieved from 2006 – 2008. It was used to inform the TAFE Purchase Agreements, Productivity Places Program priorities and eligibility for User Choice funding. Key points include:  the provision of User Choice funding for a range of qualifications at the Certificate IV level  an increase in planned intakes by Australian Qualifications Framework level to address imbalances projected by the commission  a target for completions in the TAFE Purchase Agreements  targets for Indigenous students, students with a disability and students residing in low socio-economic status areas.1.4 High quality, coordinated and accessible career development and workforce information services to assist individuals, employers and industry to plan and make decisions. (Links to South Australia’s Strategic Plan Targets T6.15, T6.19, T6.20 and T6.21) The Training and Skills Commission’s Five Year Plan for Skills and Workforce Development Skills for Jobs: Priorities for Developing South Australia’s Workforce, released in September 2010, noted many of the recommendations in its 2009 plan were taken up in the Government’s Skills for All consultation paper released in July 2010. The priorities identified in the 2010 plan included the need for improvement in language, literacy and numeracy skills through a range of measures to increase employment participation; better partnerships between vocational education and training and higher education; preparing for the ‘new economy’ so workers can more rapidly adapt to new demands; and renewed efforts to improve the use of skills in the workplace. This year the commission developed a specialist occupations list, and a detailed industry appendix that includes advice from industry on skilling priorities. The commission updates its plan annually to respond to changing economic circumstances and policy developments Traineeship and Apprenticeship Information Service The department operates an information service to provide advice and information on the traineeship and apprenticeship system to trainees, apprentices, their employers, and the general public. In 2010, the information service responded to 25 918 phone calls, an average of 498 38
  38. 38. calls per week. This represents a 2.8 per cent increase over 2009.Career development services have been provided through SouthAustralia Works to support people who experience barriers toemployment through localised, targeted services. These services haveassisted individuals to make informed choices about education, trainingand work, and facilitated planned pathways and successful transitions tolearning and work. Over 1600 people have accessed careerdevelopment services through the program.Eight Career Development Centres operate in Limestone Coast,Murraylands, Adelaide Hills, Port Augusta, Whyalla, Fleurieu, Barossaand Northern Adelaide. Career Development Services are also beingdelivered through contracted services in a further seven regions;Southern and Eastern Adelaide, and Kangaroo Island with newdedicated services in Yorke, Mid North, Southern Flinders and EyreRegions. A Customer Satisfaction Survey identified that 84.1 per cent ofrespondents were satisfied to very satisfied with the overall servicesprovided through these services.The distribution of a wide variety of workforce information and services toSouth Australians has promoted best practice workforce policy, planningand development. Provision of the following services have assistedindividuals, employers and industry to plan and make sound forwardlooking decisions: Workforce Information Service Website The Workforce Information Service provides high quality workforce planning tools and resources, including workforce strategies, and industry and regional profiles. The redevelopment, in 2010, of Workforce Information Service OnLine has made it a more user- friendly system, providing a coordinated career development and workforce information service to the community, industry and government. Qualitative and quantitative feedback reports high levels of both satisfaction and application of the information available. WorkforceInfo Newsletter WorkforceInfo, an online monthly newsletter, launched in May 2010, complements the Workforce Information Service website by linking readers to the latest Workforce Information Service Online content. Each newsletter features labour market data, coming events, and the latest workforce development and planning publications and resources. The number of subscriptions and downloads of popular departmental resources including the Workforce Wizard, regional profiles and Career Choices continues to increase. 39
  39. 39.  Workforce Wizard The Workforce Wizard, an online tool, launched in June 2010, is designed to assist organisations and individuals interested in workforce research and planning in South Australia. Specifically, the Workforce Wizard customises information about an occupation (or occupations) on a variety of topics including employment size and status, regional and industry composition of employment, gender and age profiles, qualifications and schooling profiles, and vocational education and training and Higher Education information. It covers over 350 occupations, (as defined by the Australian and New Zealand Standard Classification of Occupations, at the unit group level). The Wizard is fast becoming one of the Workforce Information Service’s most popular content areas, with over 213 active subscribers, from a variety of organisations including government, registered training organisations, industry skills boards, industry associations, employment service providers and schools. Workforce Wizard 2011 will have a significantly expanded capability. Career Choices Career Choices in South Australia (Career Choices) assists young people make informed choices about their careers and the education and training pathways that will lead them there. The most current South Australian labour market information available has been used to give people information about: - employment prospects for 27 industries, including earning potential in each - the range of occupations and nature of employment in each industry - learning pathways into each industry - the qualifications needed to get a job - VET in SACE pathways - links to further information. Designed to complement existing national career and occupation information found on MyFuture and Job Outlook, Career Choices is of particular benefit to vocational education and training coordinators and career counsellors in secondary schools with Vocational Education and Training in South Australian Certificate of Education options. Close collaboration with the South Australia Certificate of Education Board; vocational education and training coordinators in public, Catholic and independent high schools; TAFE SA; the Australian Council for Private Education and Training; and South Australia’s nine industry skills boards has resulted in high quality content 40
  40. 40. available both as a hard copy publication, with over 7000 copiesdistributed, and online.Feedback gathered through extensive consultation and evaluation isbeing used to develop the next edition of Career Choices. A broadercoverage of 32 industry sectors and application to people of all ages,especially those disengaged from school, training or the workforce tomake informed choices about education and training which matchestheir interests and aspirations with future job opportunities. 41
  41. 41. GOAL 2 - Strong Industry PartnershipsStrong partnerships ensure employers have people with the right skills at thetime to increase productivity in a rapidly changing and higher skilledeconomy.2.1 Education and training providers partner with industry and employers to identify and implement skills and workforce development strategies that increase productivity and the achievements of learners. (Links to South Australia’s Strategic Plan Targets T6.15 T1.11 T1.12, T1.26 and T4.8) During 2010, TAFE SA continued to develop and strengthen partnerships with industry and employers to provide the required training and education to benefit individuals, organisations and the state. Examples of key partnerships include:  working closely with Holden to tailor and complete over 2500 qualifications in the areas of Competitive Manufacturing and Engineering. By strengthening the skill level of Holden’s employees and its partners, they are ready to respond to the increasing demands of the domestic vehicle market  demonstrating best practice nationally, TAFE SA’s Regency International Centre has introduced an ‘Enterprise Development Consultancy’ model, providing a direct approach to working with employers to identify their workforce training needs. The Regency International Centre has been working directly with the Hilton Hotel Adelaide to identify individual employee learning needs, provide recognition of existing skills and qualifications, and provide a gap training plan to fast-track their training. The Hilton Hotel Adelaide has reported improved productivity and staff retention rates as a direct result of working with our consultants. This award winning approach won the Business Developer/ Marketer of the Year Award at the 2010 Australian Training Marketing Association Awards  the TAFE SA @ Bower Place initiative represents excellence in true blended delivery where immersion in industry practice, e-learning, facilitated tutorial sessions and vocational placement come together to create a transformational learning experience for participants. This is a unique model for human services. While it is common in many industry sectors to have models of upfront industry exposure, the challenges of facilitating a learning environment where there 42