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Dogma slides

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A ppt created for a client on Agile Infrastructure, its benefits and the need to eradicate the so called 'Hero culture' that permeates the networking industry. Presented to American Network Managers …

A ppt created for a client on Agile Infrastructure, its benefits and the need to eradicate the so called 'Hero culture' that permeates the networking industry. Presented to American Network Managers convention attendees, Canada, 2013

Published in: Technology, Business
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Transcript

  • 1. DOGMA SUCKS
  • 2. DOGMA SUCKSDo not seek to followin the footsteps of the wise.Seek what they sought.Matsuo Basho
  • 3. kivhblnNEWSFLASH
  • 4. Current problems
  • 5. Reported Outages for 2012010203015525HostStorageJan Feb Mar Apr May Jun Jul Aug Sept Oct Nov Decsource: eventlog reports
  • 6. Scepticism and UncertaintyProject OverrunsFailure of Migrations projectsConstantly behindInconsistent behaviourInstabilityCost
  • 7. What’s Happening?
  • 8. Not Enough Documented InformationUnspecified dependenciesHero culture with siloed expertiseNo formal risk evaluationUnpredictable CostN.E.D.I.
  • 9. Concrete Lifebelts
  • 10. Processes with PeopleI.T.I.L.Consensus based meetingsJudgements based on reputation‘facts’ always behind the state
  • 11. New Mindset
  • 12. Throw it out the window!
  • 13. Accounting for the costs & valueDefine Achievements.Deploy just enough just in timeReplenish your stocksContinuous ImprovementValue Chain
  • 14. Agile Infrastructure
  • 15. Agile InfrastructureAutomated Builds/Test ScriptsTestableRequirementsArchitecture andPolicyContinuousIntegration inTechnicalRegressionInfrastructureDevelopmentVendor InstallMediaOperationalAcceptance
  • 16. Agile InfrastructureAutomated Builds/Test ScriptsTestableRequirementsArchitecture andPolicyContinuousIntegration inTechnicalRegressionDeployedInfrastructureEnvironments(DevTest/Stage/Prod)InfrastructureDeploymentMechanismInfrastructureDevelopmentVendor InstallMedia“Industrialised”InfrastructureComponentsCustomer DataConfigurationManagementDatabaseOperationalAcceptanceChangeManagement
  • 17. Agile InfrastructureAutomated Builds/Test ScriptsTestableRequirementsArchitecture andPolicyContinuousIntegration inTechnicalRegressionMonitoringPlatformDeployedInfrastructureEnvironments(DevTest/Stage/Prod)TroubleTicketingInfrastructureDeploymentMechanismInfrastructureDevelopmentVendor InstallMedia“Industrialised”InfrastructureComponentsCustomer DataConfigurationManagementDatabaseOperationalAcceptanceChangeManagement
  • 18. Agile InfrastructureAutomated Builds/Test ScriptsTestableRequirementsArchitecture andPolicyContinuousIntegration inTechnicalRegressionMonitoringPlatformDeployedInfrastructureEnvironments(DevTest/Stage/Prod)TroubleTicketingInfrastructureDeploymentMechanismInfrastructureDevelopmentVendor InstallMedia“Industrialised”InfrastructureComponentsCustomer DataConfigurationManagementDatabaseOperationalAcceptanceChangeManagementInfrastructureDeploymentInfrastructureSupport
  • 19. New InfrastructureNew hope
  • 20. New Infrastructure New HopeITIL InfrastructureDesign & Development
  • 21. New Infrastructure New HopeAgile InfrastructureDesign & Development
  • 22. New Infrastructure New HopeLean InfrastructureDesign & Development
  • 23. Operational Changes
  • 24. Just Enough Documented InformationAutomated ProvisioningSurvivable DefenestrationKnown Repeatable FactsPredictable CostAuditable RiskJ.E.D.I.
  • 25. Agile Infrastructure
  • 26. No Hero Culture
  • 27. Edmund J. Sutcliffe<edmund@panic.fluff.org><http://panic.fluff.org>+44 (0) 7976 938841

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