Dogma slides

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A ppt created for a client on Agile Infrastructure, its benefits and the need to eradicate the so called 'Hero culture' that permeates the networking industry. Presented to American Network Managers convention attendees, Canada, 2013

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Dogma slides

  1. 1. DOGMA SUCKS
  2. 2. DOGMA SUCKSDo not seek to followin the footsteps of the wise.Seek what they sought.Matsuo Basho
  3. 3. kivhblnNEWSFLASH
  4. 4. Current problems
  5. 5. Reported Outages for 2012010203015525HostStorageJan Feb Mar Apr May Jun Jul Aug Sept Oct Nov Decsource: eventlog reports
  6. 6. Scepticism and UncertaintyProject OverrunsFailure of Migrations projectsConstantly behindInconsistent behaviourInstabilityCost
  7. 7. What’s Happening?
  8. 8. Not Enough Documented InformationUnspecified dependenciesHero culture with siloed expertiseNo formal risk evaluationUnpredictable CostN.E.D.I.
  9. 9. Concrete Lifebelts
  10. 10. Processes with PeopleI.T.I.L.Consensus based meetingsJudgements based on reputation‘facts’ always behind the state
  11. 11. New Mindset
  12. 12. Throw it out the window!
  13. 13. Accounting for the costs & valueDefine Achievements.Deploy just enough just in timeReplenish your stocksContinuous ImprovementValue Chain
  14. 14. Agile Infrastructure
  15. 15. Agile InfrastructureAutomated Builds/Test ScriptsTestableRequirementsArchitecture andPolicyContinuousIntegration inTechnicalRegressionInfrastructureDevelopmentVendor InstallMediaOperationalAcceptance
  16. 16. Agile InfrastructureAutomated Builds/Test ScriptsTestableRequirementsArchitecture andPolicyContinuousIntegration inTechnicalRegressionDeployedInfrastructureEnvironments(DevTest/Stage/Prod)InfrastructureDeploymentMechanismInfrastructureDevelopmentVendor InstallMedia“Industrialised”InfrastructureComponentsCustomer DataConfigurationManagementDatabaseOperationalAcceptanceChangeManagement
  17. 17. Agile InfrastructureAutomated Builds/Test ScriptsTestableRequirementsArchitecture andPolicyContinuousIntegration inTechnicalRegressionMonitoringPlatformDeployedInfrastructureEnvironments(DevTest/Stage/Prod)TroubleTicketingInfrastructureDeploymentMechanismInfrastructureDevelopmentVendor InstallMedia“Industrialised”InfrastructureComponentsCustomer DataConfigurationManagementDatabaseOperationalAcceptanceChangeManagement
  18. 18. Agile InfrastructureAutomated Builds/Test ScriptsTestableRequirementsArchitecture andPolicyContinuousIntegration inTechnicalRegressionMonitoringPlatformDeployedInfrastructureEnvironments(DevTest/Stage/Prod)TroubleTicketingInfrastructureDeploymentMechanismInfrastructureDevelopmentVendor InstallMedia“Industrialised”InfrastructureComponentsCustomer DataConfigurationManagementDatabaseOperationalAcceptanceChangeManagementInfrastructureDeploymentInfrastructureSupport
  19. 19. New InfrastructureNew hope
  20. 20. New Infrastructure New HopeITIL InfrastructureDesign & Development
  21. 21. New Infrastructure New HopeAgile InfrastructureDesign & Development
  22. 22. New Infrastructure New HopeLean InfrastructureDesign & Development
  23. 23. Operational Changes
  24. 24. Just Enough Documented InformationAutomated ProvisioningSurvivable DefenestrationKnown Repeatable FactsPredictable CostAuditable RiskJ.E.D.I.
  25. 25. Agile Infrastructure
  26. 26. No Hero Culture
  27. 27. Edmund J. Sutcliffe<edmund@panic.fluff.org><http://panic.fluff.org>+44 (0) 7976 938841

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