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A ppt created for a client on Agile Infrastructure, its benefits and the need to eradicate the so called 'Hero culture' that permeates the networking industry. Presented to American Network Managers ...

A ppt created for a client on Agile Infrastructure, its benefits and the need to eradicate the so called 'Hero culture' that permeates the networking industry. Presented to American Network Managers convention attendees, Canada, 2013

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Dogma slides Presentation Transcript

  • 1. DOGMA SUCKS
  • 2. DOGMA SUCKSDo not seek to followin the footsteps of the wise.Seek what they sought.Matsuo Basho
  • 3. kivhblnNEWSFLASH
  • 4. Current problems
  • 5. Reported Outages for 2012010203015525HostStorageJan Feb Mar Apr May Jun Jul Aug Sept Oct Nov Decsource: eventlog reports
  • 6. Scepticism and UncertaintyProject OverrunsFailure of Migrations projectsConstantly behindInconsistent behaviourInstabilityCost
  • 7. What’s Happening?
  • 8. Not Enough Documented InformationUnspecified dependenciesHero culture with siloed expertiseNo formal risk evaluationUnpredictable CostN.E.D.I.
  • 9. Concrete Lifebelts
  • 10. Processes with PeopleI.T.I.L.Consensus based meetingsJudgements based on reputation‘facts’ always behind the state
  • 11. New Mindset
  • 12. Throw it out the window!
  • 13. Accounting for the costs & valueDefine Achievements.Deploy just enough just in timeReplenish your stocksContinuous ImprovementValue Chain
  • 14. Agile Infrastructure
  • 15. Agile InfrastructureAutomated Builds/Test ScriptsTestableRequirementsArchitecture andPolicyContinuousIntegration inTechnicalRegressionInfrastructureDevelopmentVendor InstallMediaOperationalAcceptance
  • 16. Agile InfrastructureAutomated Builds/Test ScriptsTestableRequirementsArchitecture andPolicyContinuousIntegration inTechnicalRegressionDeployedInfrastructureEnvironments(DevTest/Stage/Prod)InfrastructureDeploymentMechanismInfrastructureDevelopmentVendor InstallMedia“Industrialised”InfrastructureComponentsCustomer DataConfigurationManagementDatabaseOperationalAcceptanceChangeManagement
  • 17. Agile InfrastructureAutomated Builds/Test ScriptsTestableRequirementsArchitecture andPolicyContinuousIntegration inTechnicalRegressionMonitoringPlatformDeployedInfrastructureEnvironments(DevTest/Stage/Prod)TroubleTicketingInfrastructureDeploymentMechanismInfrastructureDevelopmentVendor InstallMedia“Industrialised”InfrastructureComponentsCustomer DataConfigurationManagementDatabaseOperationalAcceptanceChangeManagement
  • 18. Agile InfrastructureAutomated Builds/Test ScriptsTestableRequirementsArchitecture andPolicyContinuousIntegration inTechnicalRegressionMonitoringPlatformDeployedInfrastructureEnvironments(DevTest/Stage/Prod)TroubleTicketingInfrastructureDeploymentMechanismInfrastructureDevelopmentVendor InstallMedia“Industrialised”InfrastructureComponentsCustomer DataConfigurationManagementDatabaseOperationalAcceptanceChangeManagementInfrastructureDeploymentInfrastructureSupport
  • 19. New InfrastructureNew hope
  • 20. New Infrastructure New HopeITIL InfrastructureDesign & Development
  • 21. New Infrastructure New HopeAgile InfrastructureDesign & Development
  • 22. New Infrastructure New HopeLean InfrastructureDesign & Development
  • 23. Operational Changes
  • 24. Just Enough Documented InformationAutomated ProvisioningSurvivable DefenestrationKnown Repeatable FactsPredictable CostAuditable RiskJ.E.D.I.
  • 25. Agile Infrastructure
  • 26. No Hero Culture
  • 27. Edmund J. Sutcliffe<edmund@panic.fluff.org><http://panic.fluff.org>+44 (0) 7976 938841