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Better data quality from your web form<br />Graham Rhind<br />GRC Database Information<br />Nieuwe Prinsengracht 80-hs<br ...
A state of denial and beyond frustration<br />
The effect of poor web form design on data quality<br />
Better web form design produces better data quality<br />
Field lengths<br />
Reading order<br />
Validation<br />
States … again<br />
Rapid addressing<br />
Providing an escape route<br />
 Embarrassment <br />
Matching the form and its language to the country<br />
Localisation<br />
Languages<br />
A partial success<br />
Fortunately, our brains work differently <br />
Not scanning<br />NieuwePrinsengracht 80-hs<br />1018 VV  AMSTERDAM<br />NieuwePrinsengracht 80-hs<br />1018 VV  AMSTERDAM...
Examples<br />
Clarity<br />
Asking for what you want<br />
Field positioning<br />
Tab order<br />
Relative field sizes<br />
Required fields<br />
Exhaustive and mutually exclusive<br />
Pre-selection<br />
List ordering<br />
Drop down list contents<br />
A lesson on how not to create a list<br />
Forcing the customer to think<br />
Feedback – holding a dialogue with your customer<br />
Spelling<br />
Testing<br />
An example<br />
An example<br />
A partial success<br />
A partial success<br />
A partial success<br />
Staying current<br />
Don’t forget these principles when you overhaul your web site<br />
Graham Rhind<br />GRC Database Information<br />NieuwePrinsengracht 80-hs<br />1018 VV   AMSTERDAM<br />The Netherlands<br...
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DDMA / GRC: Datakwaliteit

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Graham Rhind gaf een presentatie over webforms tijdens de DDMA Dag van de Datakwaliteit 2009.

Published in: Technology, Travel
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Transcript of "DDMA / GRC: Datakwaliteit"

  1. 1. Better data quality from your web form<br />Graham Rhind<br />GRC Database Information<br />Nieuwe Prinsengracht 80-hs<br />1018 VV AMSTERDAM<br />The Netherlands<br />graham@grcdi.nl<br />http://www.grcdi.nl<br />
  2. 2. A state of denial and beyond frustration<br />
  3. 3. The effect of poor web form design on data quality<br />
  4. 4. Better web form design produces better data quality<br />
  5. 5.
  6. 6. Field lengths<br />
  7. 7.
  8. 8.
  9. 9. Reading order<br />
  10. 10.
  11. 11. Validation<br />
  12. 12. States … again<br />
  13. 13. Rapid addressing<br />
  14. 14. Providing an escape route<br />
  15. 15. Embarrassment <br />
  16. 16. Matching the form and its language to the country<br />
  17. 17. Localisation<br />
  18. 18. Languages<br />
  19. 19. A partial success<br />
  20. 20. Fortunately, our brains work differently <br />
  21. 21. Not scanning<br />NieuwePrinsengracht 80-hs<br />1018 VV AMSTERDAM<br />NieuwePrinsengracht 80-hs<br />1018 VV AMSTERDAM<br />
  22. 22. Examples<br />
  23. 23. Clarity<br />
  24. 24. Asking for what you want<br />
  25. 25. Field positioning<br />
  26. 26. Tab order<br />
  27. 27. Relative field sizes<br />
  28. 28. Required fields<br />
  29. 29. Exhaustive and mutually exclusive<br />
  30. 30. Pre-selection<br />
  31. 31. List ordering<br />
  32. 32. Drop down list contents<br />
  33. 33. A lesson on how not to create a list<br />
  34. 34.
  35. 35. Forcing the customer to think<br />
  36. 36. Feedback – holding a dialogue with your customer<br />
  37. 37. Spelling<br />
  38. 38. Testing<br />
  39. 39. An example<br />
  40. 40. An example<br />
  41. 41.
  42. 42.
  43. 43. A partial success<br />
  44. 44. A partial success<br />
  45. 45. A partial success<br />
  46. 46. Staying current<br />
  47. 47. Don’t forget these principles when you overhaul your web site<br />
  48. 48. Graham Rhind<br />GRC Database Information<br />NieuwePrinsengracht 80-hs<br />1018 VV AMSTERDAM<br />The Netherlands<br />graham@grcdi.nl<br />http://www.grcdi.nl<br />Resources: <br /><ul><li>Better data quality from your web form – effective international name and address Internet data collection – free e-book – http://www.grcdi.nl/book4.htm
  49. 49. Global Sourcebook for Address Data Management – http://www.grcdi.nl/book2.htm
  50. 50. Practical International Data Management – http://www.grcdi.nl/book3.htm</li>
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