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DDMA / GRC: Datakwaliteit
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DDMA / GRC: Datakwaliteit

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Graham Rhind gaf een presentatie over webforms tijdens de DDMA Dag van de Datakwaliteit 2009.

Graham Rhind gaf een presentatie over webforms tijdens de DDMA Dag van de Datakwaliteit 2009.

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    DDMA / GRC: Datakwaliteit DDMA / GRC: Datakwaliteit Presentation Transcript

    • Better data quality from your web form
      Graham Rhind
      GRC Database Information
      Nieuwe Prinsengracht 80-hs
      1018 VV AMSTERDAM
      The Netherlands
      graham@grcdi.nl
      http://www.grcdi.nl
    • A state of denial and beyond frustration
    • The effect of poor web form design on data quality
    • Better web form design produces better data quality
    • Field lengths
    • Reading order
    • Validation
    • States … again
    • Rapid addressing
    • Providing an escape route
    • Embarrassment
    • Matching the form and its language to the country
    • Localisation
    • Languages
    • A partial success
    • Fortunately, our brains work differently
    • Not scanning
      NieuwePrinsengracht 80-hs
      1018 VV AMSTERDAM
      NieuwePrinsengracht 80-hs
      1018 VV AMSTERDAM
    • Examples
    • Clarity
    • Asking for what you want
    • Field positioning
    • Tab order
    • Relative field sizes
    • Required fields
    • Exhaustive and mutually exclusive
    • Pre-selection
    • List ordering
    • Drop down list contents
    • A lesson on how not to create a list
    • Forcing the customer to think
    • Feedback – holding a dialogue with your customer
    • Spelling
    • Testing
    • An example
    • An example
    • A partial success
    • A partial success
    • A partial success
    • Staying current
    • Don’t forget these principles when you overhaul your web site
    • Graham Rhind
      GRC Database Information
      NieuwePrinsengracht 80-hs
      1018 VV AMSTERDAM
      The Netherlands
      graham@grcdi.nl
      http://www.grcdi.nl
      Resources:
      • Better data quality from your web form – effective international name and address Internet data collection – free e-book – http://www.grcdi.nl/book4.htm
      • Global Sourcebook for Address Data Management – http://www.grcdi.nl/book2.htm
      • Practical International Data Management – http://www.grcdi.nl/book3.htm