Coaching – Make You And Others Grow

Coaching – make you and others GROW

Coaching – a vital skill for leaders
Leaders need to employ a broad repertoire of styles: hands-on, hands-off, directive, use of coaching
Helping others to help themselves through dynamic interaction
Increase your effectiveness as a leader
Help others to develop and grow

Start…breaking the vicious circle I have no time to lead / coach I have no idea what exactly my direct reports do I don’t exactly know their capabilities I cannot provide adequate coaching I have to do the work myself I do not give them (more) responsibility - No “Trust”

GROW steps
Goal
Build rapport & demonstrate willingness to help
Agree on scope & specific coaching objectives
Make it relevant – link personal goals to business goals
Reality
Encourage self-assessment
Share feedback & specific examples
Acknowledge strengths & development needs
Challenge assumptions
Wrap-up
Check motivation & commitment
Work through possible obstacles
Make choices – commit to action
Identify action steps & define timing – agree support
Options
Explore full range of options
Think through the consequences of action & inaction
Invite & offer suggestions
Make sure clear choices are made

Goal Reality Options Wrap-up Helping to GROW by asking - How can I support you now? - What outcome do you want to achieve? - What’s the current situation? - What could you do? - What will you do?

- Build rapport and demonstrate willingness to help
- Agree on scope and specific coaching objectives
- Make it relevant – link personal goals to business goals
The GROW coaching model
- Encourage self-assessment
- Share feedback and specific examples
Acknowledge strengths and development needs
- Challenge assumptions
Explore possibilities
Think through the consequences
of action and inaction
Offer suggestions
- Make sure clear choices are made
- Check motivation and commitment
- Work through possible obstacles
- Outline action steps and time frames
MANDATE BURNING PLATFORM SOLUTION IMPLEMENTATION PLAN

Coaching Skills – Key Ingredients
Knowing when to keep quiet, empathic & balanced attention, showing interest & understanding
Listening to: WHAT they are saying, HOW they are saying it, WHAT they are doing
Helping others to see for themselves rather than telling them, asking questions that encourage reflection
Mean what you say & provide specific, balanced, timely, constructive & short/simple feedback
Providing examples and illustrations that help others picture how change can be made or what success can look like
Active LISTENING QUESTIONING FEEDBACK STORY TELLING Underpinned by establishing and maintaining rapport (eye contact, body language, facial expressions)

Coaching – Make You And Others Grow

by DChathura on Mar 26, 2010

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Coaching – Make You And Others Grow — Presentation Transcript