Indian Institute of Public Administration, New Delhi Training Programme on Advanced – Cyber laws, Information Security and Software Quality Assurance for Scientists and Technologists Sponsored by Department of Science and Technology, Government of India
Table 1 Worldwide production of printed original content:
Storage content: Paper
Source: How much information 2003 1,633.8 Total 0.9 Newsletters 6 Journals 52 Mass market periodicals 1,397.5 Office Documents 138.4 Newspapers 39 Books Terabytes Type of Content
Importance of Knowledge Management (KM) for E-Government (KM4Eg)
Print, film, magnetic, and optical storage media produced about 5 exabytes of new information in 2002.
5 Exabytes = 37,000 new libraries the size of the Library of Congress book collections.
92% of the new information was stored on magnetic media, mostly in hard disks .
Film represents 7% of the total, paper 0.01%, and optical media 0.002%.
How much new information per person? The world population is 6.3 billion. Thus almost 800 MB of recorded information is produced per person each year= About 30 feet of books to store equivalent of 800 MB of information on paper.
Table 2 Page count of selected E-government sites available through Google (June 2005)
Source: Wagner et al. Electronic Government 3 (1) 36-55
7,200,000 .gov.au Australia 4 9,280,000 .gov.uk UK 3 12,100,000 .gc.ca Canada 2 368,000,000 .gov USA 1 Number of web pages Government domain Country S.N.
Table 2 Page count of selected E-government sites available through Google (June 2005) 388,000 .gov.si Slovenia 10 728,000 .gov.th Thailand 9 887,000 . gov.hk Hong Kong 8 816,000 gov.za South Africa 7 1,290,000 .gov.nz New Zealand 6 2,630,000 .gov.cn China 5
12.A 2004 study on attitudes about information quality in the UK public sector conducted by QAS , a software vendor, found that:
99% of those surveyed felt that information was a critical organisational asset.
80% recognised that poor quality information impacted quality of service and improvement of service quality.
50% viewed a lack of best practice procedures and/or a clear strategy for the management of information quality as a key root cause of current problems.
The survey also suggested that many public sector bodies could improve their information quality if someone with influence over the whole organisation were to take responsibility for the information strategy.
80% of respondents viewed address data as being important to e-government initiatives.
XI Citizen, State and Information: The Right to Information
The Indian Experience
Right to Information Act 2005 came into force on October 12, 2005
“ any material in any form including records, documents, memos, e-mails, opinions, advices, press releases, circulars, orders, logbooks, contracts, reports, papers, samples, models, data material held in any electronic form and information relating to any private body which can be accessed by a public authority under any other law for the time being in force…” and now also includes " file notings. " (emphasis supplied)
A systematic process to identify an organisation’s knowledge needs, resources and flows, as a basis for understanding where and how knowledge can add value. (de Brun 2005). Also comparison of performance against preset standards.
Incorporate all our theories and KM practices in Knowledge Sub-Plan
Always keep the Citizens at the centre stage of Knowledge Sub-Plan
Make Knowledge Sub-Plan an integral part
of E-Business Plan of your Ministry/Department
Review implementation of Knowledge Sub-Plan from time to time
To sum up: The following has been covered in my presentation to-day. Information X Data IX Knowledge Pyramid VIII Issues in KM4Eg VII Perspectives for KM4Eg VI Exploding 5 Myths in KM4Eg V Importance KM for E-government IV What is KM? III Rise of KW and KE II Brief History of KM I Conclusion XX KM in E-government: The E-Business Plan XIX GPs for KM in E-gov XVIII Wisdom XVII KM and Technology XVI KM Toolbox XV KM Cycle XIV Dimensions of KM XIII Knowledge XII Citizen, State and Information XI