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Statistical
Dissemination
Jeremy Barton
Corporate Performance Division
Performance and Places Directorate

25 November 2013
Statistical Dissemination

•
•
•
•

Access
Developments in presentation
Maximising audience reach
Using new technology

2
GSS Presentation and Dissemination Strategy

The Vision
“Professionally presented, meaningful, easily
understood statistics delivered in ways users find easy
to access, use, understand and re-use.”

3
Excellently presented statistics….








Easily located
Are well-written
Mix of commentary, data and visualisations
Link to other related information
Maximise audience reach
Use platforms which best fit users needs

4
Easily Located?

GOV.UK – the route to easy access?

5

https://www.gov.uk/government/publications?publication_filter_option=statistics
…or room for improvement?

“Our initial analysis …
suggested that users
tend to come for a
specific statistical
release or table, with
relatively few people
accessing statistics via a
statistics landing page”
Neil Williams, Inside
Government

6
The alternatives – what do you use?

7
The alternatives – DATA.GOV.UK – access
to DCLG data second only to ONS
Visits and views to data.gov.uk since June 2012 to present
Department of Health

Visits
Views

Home Office

Land Registry
Department for Environment,
Food and Rural Affairs
Department for Business,
Innovation and Skills
Department for Transport
NHS Information Centre for
Health and Social Care
Department for Communities
and Local Government
Office for National Statistics
0

50,000

100,000

150,000

200,000

250,000

300,000

8

350,000
The world is changing and we need to
change with it…

Source: Office for National Statistics

9
How we used to present DCLG’s lead
indicators…

Limited time series presented in Excel
spreadsheet, quarterly updates
A separated Excel spreadsheet contained the
associated metadata – no linkages between the two

10
How we now present DCLG’s lead indicators

http://dclgapps.communities.gov.uk/indicators/
11
The indicator dashboard
Key figures with
indication of change

Link to data

What the latest figures
show

Chart of time
series

Explanation of
calculation of indicator

Table showing
components of
indicator

Metadata and link to
further information

Data updated soon
after first release of
statistics

12
Maximising audience reach
Main cause of accidental
home fires is misuse of
equipment/appliances:
nearly 11,000 in 2012-13
At last count private rent
amounted to 41% of
gross income, social rent
30% and mortgage owner
payments 19%

@CommunitiesUK

Between 2011 & 2012 the
number of long-term
empty homes fell by
19,000 (7%)

13
Maximising audience reach

40 tweets

429 retweets

1039 clicks on the links

64,000 followers
14
..with added visualisations

15
Increasing use of mobile

Internet use on a mobile phone, 2010 to 2013
100
90
80

Percentage

70

16-24

60

25-34
35-44

50

45-54

40

55-64

30

65+

20
10
0
2010

2011

Source: Office for National Statistics

2012

2013

16
Increasing use of mobile

Accessing the Internet 'on the go' , 2013
100
90
Mobile phone or smartphone

80

Portable computer (laptop, tablet)

Percentage

70

Other handheld device (eg PDA, MP3, e-book
reader, games console)

60
50
40
30
20
10
0
16-24

25-34

35-44

45-54

Source: Office for National Statistics

55-64

65+

17
Gov.uk is mobile enabled, but stats content
often is not…

18
…however our non-GDS platforms are mobileenabled…

Indicators Dashboard

http://dclgapps.communities.gov.uk/indicators/

ODC – Local Authority Dashboard

19

http://opendatacommunities.org/dashboard
The future…

20
Any Questions?

Jeremy.Barton@communities.gsi.gov.uk

21
Statistics and Open Data at DCLG
The story so far…

Steve Peters
Strategic Statistics Division
Analysis and Innovation Directorate

25 November 2013
Statistics and open data
Policy context
“The NII will contain the data held by government
which is likely to have the broadest and most
significant economic and social impact if made
available and accessible outside of government, where
possible”
Official Statistics are a key element, e.g..

http://data.gov.uk/library/national-information-infrastructure-narrative

23
The prize: a web of data

Data and information that is:
• Open, re-usable, accessible and meaningful
• Integrated:
• Data that can be quickly and easily blended and combined
from multiple related sources (national and local-level)

• Useful to (and used by) citizens and communities:
• The fuel to power engagement with local decision making
and holding decision makers to account.

24
Future potential: the bigger picture
Joining-up national and local sources on
planning, housing, and the economy

Moving away from the web
of documents, towards
the web of data

25
Open data star rating

make your stuff
available on
the Web
(whatever
format) under
an open license

make it
available as
structured data
(e.g., Excel
instead of
image scan of a
table)

use nonproprietary
formats (e.g.,
CSV instead of
Excel)

use URIs to
denote things,
so that people
can point at
your stuff

link your data
to other data to
provide context

26
26
http://5stardata.info
5 Stars of open data engagement

Government information and data are common resources,
managed in trust by government.
A commitment to open data involves making information and
data resources accessible to all without discrimination; and
actively engaging to ensure that information and data can be
used in a wide range of ways.

http://www.opendataimpacts.net/engagement/

27
DCLG’s journey to open, re-usable data
Moving progressively to 5-star outputs

http://opendatacommunities.org/data
28
Open Data Communities
Dataset example

So. How is this different to
publishing spreadsheets?

29
Open Data Communities
Helping you get the data you need

30
New insights. New audiences
DCLG Business Plan Indicators

31
http://dclgapps.communities.gov.uk/indicators
Demonstrating future potential
The neighbourhood-level wellbeing map

32
http://opendatacommunities.org/wellbeing/map
Enhancing our standard outputs
Exploiting new (free) tools

33
Enhancing our standard outputs
Exploiting new (free) tools

http://geocommons.com/maps/303187

http://public.tableausoftware.com/views/Householdc
ompositionbytypeofletting/Dashboard#1

34
Enhancing our standard outputs
Enabling rapid development of low-cost apps

35
Enhancing our standard outputs
Enabling rapid development of low-cost apps

36
http://dclgapps.communities.gov.uk/localities/hhprojdemo_v6.html
Building the web of data
The “lambeth-in-numbers” demonstrator

37
http://lambeth-in-numbers.co.uk
Building the web of data
Land supply for Housing in Hampshire

38
http://linkeddata.hants.gov.uk/land-supply-mapper/map.html
Enabling innovation
From this….

To this…

Some examples

39
Enabling innovation
Some examples

40
Enabling innovation
Some examples

41
http://opencorporates.com
Enabling innovation
Some examples
http://illustreets.co.uk

42
Enabling innovation
Some examples
http://illustreets.co.uk

43
Your exam questions for today…

1. Which DCLG datasets do you use (top 5), and how do you use
them?
2. How can we help you to find and re-use our data more
quickly/easily/efficiently?
3. What opportunities can you see to improve linking of DCLG
datasets with related 3rd party sources?

44
Thank you

Steve Peters
Strategic Statistics Division
Analysis and Information Directorate
steve.peters@communities.gsi.gov.uk
0303 444 42333 / 07899 060 776
Towards open, re-usable data:
http://opendatacommunities.org
Twitter: @Open_Data
Wordpress: http://wordpress.com/openviz
Demo apps: http://dclgexamples.mywebcommunity.org

45
STATISTICAL
COMMENTARY
IMPORTANCE OF COMMUNICATING
STATISTICS

“I keep saying the sexy job in the next ten
years will be statisticians…
The ability to take data - to be able to
understand it, to process it, to extract value
from it, to visualize it, to communicate it, is
going to be a hugely important skill in the next
decades”
(Hal Varian, 2009)
47
GSS STRATEGY / VISION

REBALANCING OUR ACTIVITIES
From collection to more analysis, dissemination and user support

48
WHY COMMENTARY MATTERS
“Official Statistics should contain full and frank commentary and
analysis that aid interpretation”
• Having the ‘right numbers’ is not enough
• More informative, well-rounded products
• Aiding the user’s interpretation of the
statistics
• Increasing the IMPACT
“If you choose not to communicate what
you do, your work will become increasingly
irrelevant. Even worse, you will condemn the
rest of us to receive information from sources
that may be ignorant or those who would seek
to distort or misinform for their own gain.”
(Carl Safina)

49
COMMENTARY IS A BALANCING ACT

• Providing information without bias
• Explaining without over-attributing
• Highlighting relevant facts and context
TELL THE STORY
A statistical story doesn’t just recite data in words. It
tells a story about the data
A story tells the reader what you found and why it is
important
50
UKSA GUIDANCE / GSS BEST PRACICE

• Focus on the key messages?
• Add interpretation – describe trends / key events or
changes that have led to observable patterns in data.
• What is the context? (policy environment)
• Commentary framed in a language of uncertainty
• What are the limitations?
• What can the figures be used for?
• International comparison where applicable
51
STATISTICIANS NEED TO THINK ABOUT
THE USER…

52
COMPONENTS OF COMMENTARY

1. Title
2. Headline Messages
3. Context
4. Interpretation
5. Language
53
1. TITLE

• Should immediately allow the reader to identify what’s in the release
• It should stand alone as a description of the publication and identify:
- Statistics being published
- Time period
- Geographical coverage
- Frequency of the release
e.g.
• Affordable Housing Supply, England, 2012-13
• Fire Statistics, Great Britain 2012 to 2013

54
2. HEADLINE MESSAGES

• Ensuring that the main messages of the
publication reach the user
• Should be interesting
• Be easy to understand
• Place the findings in context
• No need to summarise all the results in the
publication

55
2. HEADLINE MESSAGES MATTER:

The inverted pyramid…
CRUCIAL
Information
Introduction
Details

HELPFUL
Information
NICE
to
know

Conclusion

Academia

Journalist
56
2. HEADLINE MESSAGES

e.g.
• Actual numbers of cases of cancer have risen over the last
decade, likely to be largely due to an ageing population.
• Based on current trends, more than one in three people in
Scotland will develop cancer in their lifetime.
And from DCLG
• In 2011-12 fire and rescue authorities attended 585,000 fires
or false alarms in Britain, 7% fewer than in 2010-11
57
3. CONTEXT

• Why are the statistics collected and what are they used
for?
• Why is the user interested?
• Relevant policies and targets
• Long-term trends
• Geographical comparisons
• Limitations and strengths of use/interpretation

58
3. CONTEXT

e.g. Court Statistics Quarterly - MoJ

• The number of children involved in public law
applications made by local authorities jumped in
2009 from around 5,000 per quarter to 6,500 per
quarter following the publicity surrounding the Baby P
case.
• Since then, this number has increased even further
to nearly 7,500 per quarter.

59
4. INTERPRETATION

• Explores the relationships, causes and
effects, to the extent that they can be
supported by evidence
• Where is the line between interpretation
and speculation?

60
4. INTERPRETATION

e.g.
• Cereal areas were at their lowest in 2006 and 2007,
but increased by 52,888 hectares (13.1%) in 2008 in
response to tight EU and world supply, and high
market prices following the 2007 harvest and a
reduction in compulsory set-aside rates to 0%.
• There was a small decrease in cereal areas in 2009
(1.8%) followed by a further decrease of 5.0% in
2010, as market prices dropped and the supply
situation eased
61
5. LANGUAGE
Write simply and concisely:
• Use simple sentence structure
• Use everyday language
• Avoid jargon. If it’s necessary, define it in the text
• Leave white space
• Short sentences
• Short paragraphs

• Over half of the UK working population have a reading age
of 11 years old or younger
62
5. LANGUAGE

e.g.
• Gross weekly pay in the bottom
income decile was below £276
• One in ten people earn £276 or less
per week before tax and national
insurance are taken out

63
64
DCLG STATISTICAL COMMENTARY
WORKING GROUP

• Designed a DCLG Statistical Release Template
– now being used for all quarterly releases and
shorter annual releases
• Currently carrying out a Review of DCLG
National and Official Statistics Commentary
• To date 18 reviews completed with 20+ further
reviews due in 2014…

65
NEW DCLG STATISTICAL RELEASE
TEMPLATE
• National Statistics badge top
right corner
• Topic, Release and Date
Underneath
• Separate Bullet Points for
Key Commentary Messages
• Introduction: Details regarding
special events that may have
affected the data in the release
• Technical Notes: Symbols,
Data Collection, Data Quality,
Revisions Policy, Uses of
Data, User Engagement,
Notes

66
DCLG STATISTICAL COMMENTARY
REVIEW FINDINGS

• Add more context to aid interpretation
• Provide information on key events that have
led to trends / observable patterns e.g. economic
downturn
• Use less technical language where we can
• Add more information on potential uses of the
data

67
USER FEEDBACK / CONTACT US

We value your feedback…
• Users are encouraged to provide feedback on
how these statistics are used and how well
they meet user needs
• Comments on any issues relating to statistical
releases are welcomed and encouraged
• Responses should be addressed to the "Public
enquiries" contact given in the "Enquiries"
section of the publication
68
PRACTICAL SESSION

In small groups, please briefly review the
statistical commentary in this homelessness
publication…
Questions:
1. What do you like about the statistical
commentary?
2. What don’t you like? How can we
improve?
69

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DCLG Statistics User Engagement Day - Dissemination

  • 1. Statistical Dissemination Jeremy Barton Corporate Performance Division Performance and Places Directorate 25 November 2013
  • 2. Statistical Dissemination • • • • Access Developments in presentation Maximising audience reach Using new technology 2
  • 3. GSS Presentation and Dissemination Strategy The Vision “Professionally presented, meaningful, easily understood statistics delivered in ways users find easy to access, use, understand and re-use.” 3
  • 4. Excellently presented statistics….       Easily located Are well-written Mix of commentary, data and visualisations Link to other related information Maximise audience reach Use platforms which best fit users needs 4
  • 5. Easily Located? GOV.UK – the route to easy access? 5 https://www.gov.uk/government/publications?publication_filter_option=statistics
  • 6. …or room for improvement? “Our initial analysis … suggested that users tend to come for a specific statistical release or table, with relatively few people accessing statistics via a statistics landing page” Neil Williams, Inside Government 6
  • 7. The alternatives – what do you use? 7
  • 8. The alternatives – DATA.GOV.UK – access to DCLG data second only to ONS Visits and views to data.gov.uk since June 2012 to present Department of Health Visits Views Home Office Land Registry Department for Environment, Food and Rural Affairs Department for Business, Innovation and Skills Department for Transport NHS Information Centre for Health and Social Care Department for Communities and Local Government Office for National Statistics 0 50,000 100,000 150,000 200,000 250,000 300,000 8 350,000
  • 9. The world is changing and we need to change with it… Source: Office for National Statistics 9
  • 10. How we used to present DCLG’s lead indicators… Limited time series presented in Excel spreadsheet, quarterly updates A separated Excel spreadsheet contained the associated metadata – no linkages between the two 10
  • 11. How we now present DCLG’s lead indicators http://dclgapps.communities.gov.uk/indicators/ 11
  • 12. The indicator dashboard Key figures with indication of change Link to data What the latest figures show Chart of time series Explanation of calculation of indicator Table showing components of indicator Metadata and link to further information Data updated soon after first release of statistics 12
  • 13. Maximising audience reach Main cause of accidental home fires is misuse of equipment/appliances: nearly 11,000 in 2012-13 At last count private rent amounted to 41% of gross income, social rent 30% and mortgage owner payments 19% @CommunitiesUK Between 2011 & 2012 the number of long-term empty homes fell by 19,000 (7%) 13
  • 14. Maximising audience reach 40 tweets 429 retweets 1039 clicks on the links 64,000 followers 14
  • 16. Increasing use of mobile Internet use on a mobile phone, 2010 to 2013 100 90 80 Percentage 70 16-24 60 25-34 35-44 50 45-54 40 55-64 30 65+ 20 10 0 2010 2011 Source: Office for National Statistics 2012 2013 16
  • 17. Increasing use of mobile Accessing the Internet 'on the go' , 2013 100 90 Mobile phone or smartphone 80 Portable computer (laptop, tablet) Percentage 70 Other handheld device (eg PDA, MP3, e-book reader, games console) 60 50 40 30 20 10 0 16-24 25-34 35-44 45-54 Source: Office for National Statistics 55-64 65+ 17
  • 18. Gov.uk is mobile enabled, but stats content often is not… 18
  • 19. …however our non-GDS platforms are mobileenabled… Indicators Dashboard http://dclgapps.communities.gov.uk/indicators/ ODC – Local Authority Dashboard 19 http://opendatacommunities.org/dashboard
  • 22. Statistics and Open Data at DCLG The story so far… Steve Peters Strategic Statistics Division Analysis and Innovation Directorate 25 November 2013
  • 23. Statistics and open data Policy context “The NII will contain the data held by government which is likely to have the broadest and most significant economic and social impact if made available and accessible outside of government, where possible” Official Statistics are a key element, e.g.. http://data.gov.uk/library/national-information-infrastructure-narrative 23
  • 24. The prize: a web of data Data and information that is: • Open, re-usable, accessible and meaningful • Integrated: • Data that can be quickly and easily blended and combined from multiple related sources (national and local-level) • Useful to (and used by) citizens and communities: • The fuel to power engagement with local decision making and holding decision makers to account. 24
  • 25. Future potential: the bigger picture Joining-up national and local sources on planning, housing, and the economy Moving away from the web of documents, towards the web of data 25
  • 26. Open data star rating make your stuff available on the Web (whatever format) under an open license make it available as structured data (e.g., Excel instead of image scan of a table) use nonproprietary formats (e.g., CSV instead of Excel) use URIs to denote things, so that people can point at your stuff link your data to other data to provide context 26 26 http://5stardata.info
  • 27. 5 Stars of open data engagement Government information and data are common resources, managed in trust by government. A commitment to open data involves making information and data resources accessible to all without discrimination; and actively engaging to ensure that information and data can be used in a wide range of ways. http://www.opendataimpacts.net/engagement/ 27
  • 28. DCLG’s journey to open, re-usable data Moving progressively to 5-star outputs http://opendatacommunities.org/data 28
  • 29. Open Data Communities Dataset example So. How is this different to publishing spreadsheets? 29
  • 30. Open Data Communities Helping you get the data you need 30
  • 31. New insights. New audiences DCLG Business Plan Indicators 31 http://dclgapps.communities.gov.uk/indicators
  • 32. Demonstrating future potential The neighbourhood-level wellbeing map 32 http://opendatacommunities.org/wellbeing/map
  • 33. Enhancing our standard outputs Exploiting new (free) tools 33
  • 34. Enhancing our standard outputs Exploiting new (free) tools http://geocommons.com/maps/303187 http://public.tableausoftware.com/views/Householdc ompositionbytypeofletting/Dashboard#1 34
  • 35. Enhancing our standard outputs Enabling rapid development of low-cost apps 35
  • 36. Enhancing our standard outputs Enabling rapid development of low-cost apps 36 http://dclgapps.communities.gov.uk/localities/hhprojdemo_v6.html
  • 37. Building the web of data The “lambeth-in-numbers” demonstrator 37 http://lambeth-in-numbers.co.uk
  • 38. Building the web of data Land supply for Housing in Hampshire 38 http://linkeddata.hants.gov.uk/land-supply-mapper/map.html
  • 39. Enabling innovation From this…. To this… Some examples 39
  • 44. Your exam questions for today… 1. Which DCLG datasets do you use (top 5), and how do you use them? 2. How can we help you to find and re-use our data more quickly/easily/efficiently? 3. What opportunities can you see to improve linking of DCLG datasets with related 3rd party sources? 44
  • 45. Thank you Steve Peters Strategic Statistics Division Analysis and Information Directorate steve.peters@communities.gsi.gov.uk 0303 444 42333 / 07899 060 776 Towards open, re-usable data: http://opendatacommunities.org Twitter: @Open_Data Wordpress: http://wordpress.com/openviz Demo apps: http://dclgexamples.mywebcommunity.org 45
  • 47. IMPORTANCE OF COMMUNICATING STATISTICS “I keep saying the sexy job in the next ten years will be statisticians… The ability to take data - to be able to understand it, to process it, to extract value from it, to visualize it, to communicate it, is going to be a hugely important skill in the next decades” (Hal Varian, 2009) 47
  • 48. GSS STRATEGY / VISION REBALANCING OUR ACTIVITIES From collection to more analysis, dissemination and user support 48
  • 49. WHY COMMENTARY MATTERS “Official Statistics should contain full and frank commentary and analysis that aid interpretation” • Having the ‘right numbers’ is not enough • More informative, well-rounded products • Aiding the user’s interpretation of the statistics • Increasing the IMPACT “If you choose not to communicate what you do, your work will become increasingly irrelevant. Even worse, you will condemn the rest of us to receive information from sources that may be ignorant or those who would seek to distort or misinform for their own gain.” (Carl Safina) 49
  • 50. COMMENTARY IS A BALANCING ACT • Providing information without bias • Explaining without over-attributing • Highlighting relevant facts and context TELL THE STORY A statistical story doesn’t just recite data in words. It tells a story about the data A story tells the reader what you found and why it is important 50
  • 51. UKSA GUIDANCE / GSS BEST PRACICE • Focus on the key messages? • Add interpretation – describe trends / key events or changes that have led to observable patterns in data. • What is the context? (policy environment) • Commentary framed in a language of uncertainty • What are the limitations? • What can the figures be used for? • International comparison where applicable 51
  • 52. STATISTICIANS NEED TO THINK ABOUT THE USER… 52
  • 53. COMPONENTS OF COMMENTARY 1. Title 2. Headline Messages 3. Context 4. Interpretation 5. Language 53
  • 54. 1. TITLE • Should immediately allow the reader to identify what’s in the release • It should stand alone as a description of the publication and identify: - Statistics being published - Time period - Geographical coverage - Frequency of the release e.g. • Affordable Housing Supply, England, 2012-13 • Fire Statistics, Great Britain 2012 to 2013 54
  • 55. 2. HEADLINE MESSAGES • Ensuring that the main messages of the publication reach the user • Should be interesting • Be easy to understand • Place the findings in context • No need to summarise all the results in the publication 55
  • 56. 2. HEADLINE MESSAGES MATTER: The inverted pyramid… CRUCIAL Information Introduction Details HELPFUL Information NICE to know Conclusion Academia Journalist 56
  • 57. 2. HEADLINE MESSAGES e.g. • Actual numbers of cases of cancer have risen over the last decade, likely to be largely due to an ageing population. • Based on current trends, more than one in three people in Scotland will develop cancer in their lifetime. And from DCLG • In 2011-12 fire and rescue authorities attended 585,000 fires or false alarms in Britain, 7% fewer than in 2010-11 57
  • 58. 3. CONTEXT • Why are the statistics collected and what are they used for? • Why is the user interested? • Relevant policies and targets • Long-term trends • Geographical comparisons • Limitations and strengths of use/interpretation 58
  • 59. 3. CONTEXT e.g. Court Statistics Quarterly - MoJ • The number of children involved in public law applications made by local authorities jumped in 2009 from around 5,000 per quarter to 6,500 per quarter following the publicity surrounding the Baby P case. • Since then, this number has increased even further to nearly 7,500 per quarter. 59
  • 60. 4. INTERPRETATION • Explores the relationships, causes and effects, to the extent that they can be supported by evidence • Where is the line between interpretation and speculation? 60
  • 61. 4. INTERPRETATION e.g. • Cereal areas were at their lowest in 2006 and 2007, but increased by 52,888 hectares (13.1%) in 2008 in response to tight EU and world supply, and high market prices following the 2007 harvest and a reduction in compulsory set-aside rates to 0%. • There was a small decrease in cereal areas in 2009 (1.8%) followed by a further decrease of 5.0% in 2010, as market prices dropped and the supply situation eased 61
  • 62. 5. LANGUAGE Write simply and concisely: • Use simple sentence structure • Use everyday language • Avoid jargon. If it’s necessary, define it in the text • Leave white space • Short sentences • Short paragraphs • Over half of the UK working population have a reading age of 11 years old or younger 62
  • 63. 5. LANGUAGE e.g. • Gross weekly pay in the bottom income decile was below £276 • One in ten people earn £276 or less per week before tax and national insurance are taken out 63
  • 64. 64
  • 65. DCLG STATISTICAL COMMENTARY WORKING GROUP • Designed a DCLG Statistical Release Template – now being used for all quarterly releases and shorter annual releases • Currently carrying out a Review of DCLG National and Official Statistics Commentary • To date 18 reviews completed with 20+ further reviews due in 2014… 65
  • 66. NEW DCLG STATISTICAL RELEASE TEMPLATE • National Statistics badge top right corner • Topic, Release and Date Underneath • Separate Bullet Points for Key Commentary Messages • Introduction: Details regarding special events that may have affected the data in the release • Technical Notes: Symbols, Data Collection, Data Quality, Revisions Policy, Uses of Data, User Engagement, Notes 66
  • 67. DCLG STATISTICAL COMMENTARY REVIEW FINDINGS • Add more context to aid interpretation • Provide information on key events that have led to trends / observable patterns e.g. economic downturn • Use less technical language where we can • Add more information on potential uses of the data 67
  • 68. USER FEEDBACK / CONTACT US We value your feedback… • Users are encouraged to provide feedback on how these statistics are used and how well they meet user needs • Comments on any issues relating to statistical releases are welcomed and encouraged • Responses should be addressed to the "Public enquiries" contact given in the "Enquiries" section of the publication 68
  • 69. PRACTICAL SESSION In small groups, please briefly review the statistical commentary in this homelessness publication… Questions: 1. What do you like about the statistical commentary? 2. What don’t you like? How can we improve? 69

Editor's Notes

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