Empower Local Authorities towards an inclusive Digital Local Agenda


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Empower Local Authorities towards an inclusive Digital Local Agenda

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Empower Local Authorities towards an inclusive Digital Local Agenda

  1. 1. CEMSDI Civil-servant Empowerment for Multi Media Service Delivery ICT-enabled Empower Local Authorities towards an inclusive Digital Local Agenda Sonia Massobrio Contract No. 250482 ICT Policy Support Programme Call 3 objective 3.3 Inclusive eGovernanceProject start date: 1st June 2010 Date: 07-10-2011Duration: 24 months Dissemination Level: PublicCoordinating partner: INNOVA Spa Work package: WP4 Instruments and elearning toolsPublished by the CEMSDI Consortium LearningProject co-funded by the European Commission within the CIP ICT-PSP Document owner(s): CATTID ROMAProgramme
  2. 2. Problems and Proposed SolutionActual problems: Administrations in local areas provide 70% of public services for citizens and enterprises and represent the largest majority of the 90,000 local and regional governments in the European Union citizens living in non-metropolitan areas are far more likely to suffer from digital deprivation which in turn can create socially disadvantaged groups there is a high requirement for ICT services in local administrations to assist with the dissemination of best practice into rurally isolated areas due to socio-economic, cultural and language barriersProposed solution: to use ICT as an enabler and a powerful instrument to implement improved public and local services which tackle social and digital inclusion, and aim to leave no individual behind. This is through them implementation of a Digital Local Agenda (DLA) 2
  3. 3. Digital Local Agenda (DLA) is a process is a policy is a in time instrument monitoring toolthat requires adequate to implement feasible to assess improvementplanning and constant eGov strategies in and decide on projects evaluation by local/regional areas by and their financingstakeholders involved mapping real needs 3
  4. 4. Pilots• 5 countries running pilots • Norway • United Kingdom (social inclusion pilot) • Spain • Portugal • Italy• 1 follower • Czech Republic (Vysočina)• A pilot site: • Should consist of approximately 20/30 municipalities • Main target group is Elected Representatives and Senior Executives • Mayors are encouraged to attend the first session • Has 3 - 4 sessions over a period of 6 months • Analysis of the current state is carried out with each local government through a survey 4
  5. 5. Context• Municipalities are too small (fewer than 10 000 inhabitants): •In Norway ~78% •In Spain ~90% •In Italy ~85%• The complexity of Citizen solutions is too high for a municipality to solve on their own• Insufficient resources: both financial and expertise• Innovation capacity through ICT is very low• Senior executives have insufficient knowledge of ICT 5
  6. 6. Objective• Capacity building through • Lectures • Discussions • Experts and guest speakers• Create a common platform for • Problem understanding • Identify opportunities • Regional cooperation and clusters • Alignment in relation to european and national goals and strategies including social inclusion policiesThe final objective is the initiation and creation of a regional DLA 6
  7. 7. Methodology Elected representatives and directorsPrimary target Directors and intermediate management Civil servants and citizens 1. 2. 3. 4. 5. 6. Preparation Diagnosis Planning and Implementation Evaluation Inclusion / development participation Goal: To Goal: to Goal: To build Goal: To Goal: To evaluate Goal: to use of identify build a a digital local execute action project execution, advanced DLA stakeholders, snapshot of agenda (from plans and the the conformity of municipal e- results, the impact services, to help, stage identify the current vision to corresponding of outcomes. To motivate and synergies, bu state of the strategy, to selected improve projects, empower ild municipality action plans, to projects. action plans, and citizens to use awareness. / cluster). projects). strategies (the these services. DLA itself).Capacitybuilding Awareness (1) Awareness (1) Empowerment (2) Empowerment (3) Empowerment (3) Empowerment (4)actions Primary goal of CEMSDI (Focus on stage 1 to 3 and prepare stage 4 to 6) 7
  8. 8. Process • Focusing on capacity building of civil servants • Empowerment of civil servants in the management and use of ICT – to modernise the organisations of the public administration and efficiently deliver eGovernment and other local services. • Territories needing active eInclusion policies targeting socially disadvantaged – eliminate or reduce the digital divide. 8
  9. 9. Italian Pilot• The Italian training programme has identified 8 DLA Clusters, including the Tuscan Mountain Communities. The map shows the distribution and location of DLA Clusters in Italy. LOMBARDIA Milano LOMBARDIA Mantova EMILIA LIGURIA ROMAGNA: Genova Bologna TOSCANA: Cm SARDEGNA CAMPANIA: Oristano Avellino SICILIA: Palermo 9
  10. 10. The training programmeThere are two levels of attendees:• The strategic level: These are the highest level decision makers in the public administration and those who define policy for example mayors, Cabinet members and senior executives.• The practitioner level: This includes middle-level management and employees.Both levels of trainees attend the same training in order to ensure the efficacy of the DLA process. 10
  11. 11. The training programme• The three subjects defined at the macro level are: Document management, toward Paperless processes management Cooperation (applicative and operative) Communication and participation• These topics are ones which follow the national programme and also fit in with the CEMSDI DLA priorities.• The eGovernment strategy and DLA planning and implementation is targeted at both levels of attendees. At a micro level, contents of the two topics are further defined. 11
  12. 12. General overview of the time 1° training round1st session 2nd session 3rd session 4th session 5th session 6th session215 223 169 132 45 (15 + 30 ext.) 30 (extimated) 12
  13. 13. The DLA expert and the 2° training round• The expert for the training acitivities are selected int the DLA network experts, but also paying attention to local relationships.• It is started the 2° training round, are been selected some groups of municipalities on wich to apply a coachin training approach.• In Emilia Romagna Region, it is subscribed an agreement between ANCI ER and CESMDI to implement the best localization of trainig activity and to experiment modality for the sustenaibilty of the DLA process and to disseminate the results. 13
  14. 14. Future and Follow up• Community of Practice – Practitioners and experts will exchange knowledge• Network of Experts – Support to other regions starting the DLA process – Production of new materials• Cluster of external users – Countries and regions that may not have experience and knowledge with the DLA – new materials are being produced based upon the experience from the 5 pilots to be used by other administrations in Europe: • European Union member countries • candidate countries • other European countries 14
  15. 15. EISCO Conference www.eisco2012.eu• European Information Society Conference• Main European conference for the information society at local and regional levelPrevious editions: Belgium [Brussels, 1998], Spain [Malaga, 2000], Italy [Cagliari, 2002], Denmark [Aalborg, 2003], Poland [Cracow, 2005], Finland [Hameenlinna, 2007], Italy [Naples, 2008] and Spain [Bilbao, 2010] EISCO 2012 24 - 26 May 2012 Guimarães – Portugal 15
  16. 16. Contactswww.cemsdi.eu www.digitallocalagenda.eu Sonia Massobrio Sonia.massobrio@gmail.com 16