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Don't be the flappy bird of customer service
 

Don't be the flappy bird of customer service

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Customer service guidelines we can learn from Flappy Bird. ...

Customer service guidelines we can learn from Flappy Bird.
- Don't drive your customers crazy
- Offer more than one way to reach you
- Customers shouldn't have to try over and over again to talk to you
- Remove all customer obstacles
- Don't be a one-hit wonder

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    Don't be the flappy bird of customer service Don't be the flappy bird of customer service Presentation Transcript

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