AIIM 2013 conference curt_carver
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AIIM 2013 conference curt_carver

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This presentation examines the role of the Chief Information Officer in an organization and provides a practical examples of how to transition from machine shop owner to business partner to game ...

This presentation examines the role of the Chief Information Officer in an organization and provides a practical examples of how to transition from machine shop owner to business partner to game changer.

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AIIM 2013 conference curt_carver AIIM 2013 conference curt_carver Presentation Transcript

  • #AIIM12Meeting and exceedingstakeholder and user expectations Curtis A. Carver Jr. Vice Chancellor and Chief Information Officer Board of Regents, University System of Georgia @carverc #AIIM13
  • Agenda Climbing the CIO Hierarchy of Needs  Routine Things Well, Not So Well, and the Legend of the Busy Bastard  Business Partner or Obstructionist?  Game changer without it being all about you Decision Superiority Chief Information Officer or Chief Innovation Officer?#AIIM13
  • Climbing the CIO Hierarchy of Needs http://www.cio.com/documents/pdfs/IT_Value_Hierarchy.pdf#AIIM13
  • Routine Things Well The “lights” always work (availability) The customers perceive the lights always work. Customer satisfaction grows over time as their perception changes. This occurs without the perception of “IT Busy http://golf-forum.nextgolf.it Bastards”.#AIIM13
  • Enabling Techniques Fix it and then delegate this to someone or hire someone. Dashboard results (availability and customer satisfaction and routinely update). Don’t be a Busy Bastard. Say no to impossible situations. Think sustainability – not lowest immediate cost.#AIIM13
  • Business Partner Partner with business Who is the CIO in this picture? owners to jointly solve issues. Natural ability for CIOs to bridge different initiatives. Judgment of CIO based on a deep knowledge of the business and ability to work with others are the key enablers. http://Startupbusiness2.wordpress.com #AIIM13
  • Enabling Techniques Build it and then delegate this to someone or hire someone. Under promise and over perform. Ensure others always get the credit – your success is a series of successful projects. Build personal relationships. Leverage your involvement in multiple projects to build bridges and connect projects.#AIIM13
  • Paradigm Shift Never delegate thought leadership and especially not to a consultant. See opportunities to transform the business that others do not. Seat at the table – about 6% of CIOs reach this level. No longer the Chief Information Officer – you are the Chief Innovation Officer Decision Superiority – the ability to sense a change, decide a course of action, and act faster than the competition. Ideally you are inside their decision cycle.#AIIM13
  • #AIIM12Questions, Comments, A Conversation http://thecripplegate.com/fellowship-and-#AIIM13 conversation
  • #AIIM12Questions, Comments, A Conversation http://thecripplegate.com/fellowship-and-#AIIM13 conversation