Simple steps to avoid patient injury and lawsuits
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Simple steps to avoid patient injury and lawsuits

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Simple steps to avoid patient injury and lawsuits

Simple steps to avoid patient injury and lawsuits

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    Simple steps to avoid patient injury and lawsuits Simple steps to avoid patient injury and lawsuits Presentation Transcript

    • Simple steps to avoid patient injury and lawsuits © CureMD Healthcare
    • Lawsuits • In case of a lawsuit, physician confidence and trust suffers massively • Physicians are faced with diagnostic errors, incomplete follow-up and other risks every day • However, by creating procedures and policies to protect their practices, physicians can mitigate risks of patient injuries and save themselves from unnecessary lawsuits
    • Risks that physicians need to mitigate • Faulty communication – If patients feel their physicians have their best interests in their mind, they will be more forgiving of errors – During the last decade, medical malpractice claims have decreased significantly because more physicians are offering explanations to patients in case of an unexpected outcome – Unexpected outcomes do not generally result in lawsuits – However, unexpected outcomes combined with poor communication are often the biggest reason when patients consider lawsuits
    • Risks that physicians need to mitigate • Lack of informed consent – It is critical to take patient consent before a procedure is performed. – Patients must have full understanding of the associated risks. – All risks must be clearly communicated to the patient in writing before the procedure, and not afterwards – Preferably, you should get patient signatures on consents developed by a professional attorney
    • Risks that physicians need to mitigate • Failure to stay up-to-date on standards – Physicians must stay up-to-date on best practices and the industry standards – They must be aware of any changes in disease management for chronic conditions, technological innovations, latest researches and government mandates – Physicians must make sure that they are educated on EHRs and have received adequate training on the systems they use – They must understand using templates, clinical decision support systems and electronic prescribing
    • Risks that physicians need to mitigate • Inadequate follow-ups – Inadequate follow-up of diagnostic test results and specialist referrals are one of the most frequent reasons for litigations – Physicians should also follow-up with specialists when referring patients – They must have a reminder when to expect the specialist report – In case the report is not received on time, the referring physician should alert the patient and the referring provider in addition to making a note in the patient’s medical record
    • Risks that physicians need to mitigate • Variation in policies and procedures – Practice policies and procedures should be available to all the staff members – They must be kept in a format that is easy to access and must be reviewed periodically to ensure it is reflective of changing preferences and requirements – Policies should enlist set of rules for ordering new prescriptions or refills – Rules to deal with cancellations and no-shows should also be part of the policies
    • Risks that physicians need to mitigate • Avoidance behavior – Physicians must understand that avoiding a patient in case something goes wrong is never useful. – Putting oneself in patient’s shoes and their families would really help a physician sympathize. – Physicians should not be afraid to face them and let them know how they feel. – Risk management is an on-going process and as new technology emerges, risks will continue to evolve as well. Practices and physicians need to constantly reassess quality and safety to keep themselves guarded
    • Read more on blog.curemd.com • To read more on this topic, visit: • http://blog.curemd.com/simple-steps-to-avoidpatient-injury-and-lawsuits/
    • Thank you! CureMD Healthcare 55 Broad Street, New York, NY 10004 Ph: 212.509.6200 www.curemd.com