EHR Replacement Guide


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Tired of your current Electronic Health Record (EHR) system? Is your current EHR clunky and difficult to use? Are you spending more time behind the computer rather than focusing on patients? CureMD offers a detailed insight into how to switch to a completely integrated and state-of-the-art solution.

What this guide contains:

Analysing your current EHR problems?
How you can possibly fix your current EHR?
How to make the big decision to change?
How to manage the entire change process?
Why CureMD is the best solution for you?

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EHR Replacement Guide

  1. 1. CHAPTERS 1 2 3 4 5 6 7 EHR Replacement Guide The Big Question? Why the switch? The Facts Can your current EHR help you? Decision time: Change the EHR! Project & Change Management Select your vendor! The ideal EHR Solution: CureMD EHR
  2. 2. About CureMD CureMD is the leading provider of innovative technology and medical billing services that transform the administrative, clinical and financial operations of healthcare organizations. Our award winning solutions simplify decision making, streamline operations and ensure compliance with industry standards and best practices – ultimately saving time and effort to maximize value and returns.
  3. 3. 1. The Big Question Why the switch?
  4. 4. 1. The Big Question - Why the switch? Identify goals for switch Why are you switching? Do you want to earn more through Meaningful Use ? Is your current EHR not ICD-10 compliant?
  5. 5. 2. The Facts
  6. 6. 2. The Facts of physicians over age 55 are dissatisfied with EHR usability 91% 84% 94% doctors nationwide use an EHR regularly 92% practices describe their current EHR as clunky and difficult to use You must attest for Meaningful Use Stage 2 in 2014 physicians use EHR to achieve Meaningful Use incentives 78% health IT systems to enter patient data doctors using 29% of physicians under 40 are satisfied with EHR usability 30% of new EHR purchases are to replace old EHRs 74% doctors use an EHR regularly 40% physicians are receiving CMS benefits 65% 45% doctors are using eRx and reminders doctors are e-prescribing to pharmacies Data source: Black Book Rankings survey 2013
  7. 7. 3. Can your current EHR help you?
  8. 8. 3. Can your current EHR help you? Could the issues be resolved with your vendor? How long will it take for your vendor to iron out the problems? Can the vendor make changes to help you achieve your objectives? Is the problem just internal or external in nature? Is it affecting your productivity and current workflow? Do you have issues with your workstations? What could be the penalties if you retire your current EHR?
  9. 9. “ CureMD’s paperless system is beyond doubt cutting edge. The privilege of having access to all our clinical and financial data is immeasurable. We call support and it feels like we are part of their family. They are friendly, cooperative and always eager to help. ” Dr. Eva Galstian Family Medicine NYC PC
  10. 10. 4. Decision time Change the EHR?
  11. 11. 4. Decision time - Change the EHR? Flaws of your previous EHR system must not be carried into the new one! . . . . . What have you learnt from your previous EHR system? What were the problem areas? Did you miss out on some of the key patient information? Were you missing out on Meaningful Use incentives? Do you fear decreased payments when ICD-10 goes live? Think, think, think! You can measure twice, but cut only once! . . . . . . . What are your expectations from the new system? What is your backup when the new EHR is being developed? How will your data be migrated? Will you lose any data during the migration process? Will any data have to be re-entered?
  12. 12. 5. Project & Change Management
  13. 13. 5. Project and Change Management You need to make sure the change process is slow but is done in a way that the staff adheres to it. They must be able to participate in it and support the change. Project and Change management is a complex process and can take up to months to complete! Ideally, you should be the best judge of your practice’s operational issues. Remember: If you did it the first time, you can do it the second time even better. You yourself need to have the skillset to manage the change for the long term.
  14. 14. Embrace change! The question is no longer if your practice will make the transition to Electronic Health Records (EHR), but when. Careful planning and effective change management can help keep missteps—and the stress and costs that come with them—to a minimum. This guide presents strategies for avoiding common problems as you select technology, choose your implementation team, assign responsibilities, and lay out logistics. Carefully considering these issues will help you reduce risk, contain costs and minimize the overall impact of change on your practice.
  15. 15. Plan change! Cost is an inevitable consequence of change—cost of training, cost of transition to new systems, and so on—but these costs can be contained with proper change management. This is why assessment and planning are so critical: understanding what’s currently working and not working will ensure that you don’t carry forward inefficient or ineffective processes when you implement a major change such as an EHR deployment.
  16. 16. Improve Quality Meaningful Use EHR Implementation Lifecycle Implement Select Access Plan
  17. 17. 5. EHR Implementation Lifecycle Four Dice Factors These factors determine outcome of any transformation initiative. Duration of time until change program is completed. Integrity of project team’s performance; ability to complete initiative on time. Commitment to change that resources display. Effort over and above usual work that change initiative demands of employees.
  18. 18. 6. Select your Vendor
  19. 19. 6. Select your Vendor What were the problems with your previous EHR vendor? What options do you have now? What are the features on offer? Which one are you going to select? Does your vendor have all the certifications? Does your vendor have the required expertise? Does it support Interoperability? What other benefits can you derive from the deal? How long will the implementation process take? How long is your vendor going to train your staff? Is the training material updated and as per the latest industry guidelines? How much of your workflow will be affected?
  20. 20. 6. Select your Vendor Focus on 5Bs of Executive Buy-in 1. 2. 3. 4. 5. Best Practices Business Case Be Specific Be Assertive Bring an Expert
  21. 21. 7. The ideal EHR Solution CureMD EHR
  22. 22. 7. The ideal EHR solution: CureMD EHR Award winning EHR solution Comprehensive & user-friendly software Specialty-specific EHR components CCHIT Certified technology ICD-10 Ready Meaningful Use Stage 2 Certified HIPAA compliant iPad app ready
  23. 23. 7. Why you’ll love CureMD EHR? Always compliant: Stay compliant with regulations – Meaningful Use Stage 2 Certified and ICD-10 ready Amazing support: Unlimited support with free e-Learning No software maintenance: Enjoy hassle-free maintenance and unlimited upgrades Smooth transition: 100% adoption success rate Five star usability: Certification Commission of Health IT (CCHIT) Always up: 100% uptime Secure & confidential: Provider passwords, locked screens, access restrictions and audit trails Connectivity: Patients, hospitals, providers, pharmacies, labs and devices
  24. 24. 7. Electronic Prescribing  Patient convenience  Enhanced reporting  Formulary adherence  Safety & compliance    Reduction in healthcare costs  Accurate prescriptions Request EHR Demo
  25. 25. 7. Interoperable With CureMD EHR, you can exchange:  Test results  Medical histories Patients Hospitals  Summaries of care  Lab reports  Prescriptions  Provider Notes Referring Providers Electronic Health Records Pharmacies HIE Labs Payers
  26. 26. 7. Workflow automation Increases practice efficiency Saves time Higher profits Increases accuracy Empowers staff Better communication Increased consistency in workflows Reduction in administrative errors Elimination of repetitive tasks
  27. 27. “ CureMD stands out from the rest due to cloud-based service and usability. It was very important for us to have patient data available across our six centers; They have brilliant support and whenever we need them, they are available. ” Dr. John Muney AMG Medical Group
  28. 28. CureMD Healthcare 55 Broad Street, New York, NY 10004 +1 (866) 643 8367