FIREFIGHTER...Be the ﬁrst to discoverthat two teams in yourproject are working atcross purposeswithout realizing it!Mediate conﬂictsBe the user’s advocatewhen someoneproposes a solutionthat’s easy for them,but bad for...
EVANGELIST...Someday, sometime, you willcertainly need to persuade somecolleague or other that yourcustomers need to be informed.Typical counter-arguments (I didn’tmake any of these up): “The interface is so good you don’t need information” “Nobody reads the documentation anyway” “Who cares, we’re M___soft!” “Interface? Choices? Everything needs to be conﬁgurable”Just like an evangelist, sometimesyou have to thump “the bible” andﬁght against ignorance.
HUMAN FACTORS EXPERT...Performing seriousanalysis
HUMAN FACTORS EXPERT...Performing serious Applying intelligentanalysis design ideas
HUMAN FACTORS EXPERT...Performing serious Meeting useranalysis needs
HUMAN FACTORS EXPERT... Meeting user needsUsing common sense
PSYCHOTHERAPIST... You understand everyone, and everyone’s point of view - because you’re a translator Because you understand everyone, you can make them feel good about themselves When you make people feel good about themselves, you contribute to team unity!
...IN SHORT, THE GLUE THAT HOLDS IT ALL TOGETHER HAPPY STICKING!
THANKS - ENJOY THE CONFERENCE! email@example.com